Solved 3 infections

Nicki

Posts: 210   +0
Hi my name is Nicki and I am new here. A friend suggested that you might be able to help me clean some infections off my computer.

I have a Dell laptop running Windows 8.1. I use Avast (paid version) for anti-virus. This afternoon I believe I picked up three infections: Dashlane, something called 'searchknowmore', and some kind of unwanted adware. I have tried using Avast, Malwarebytes, CCleaner, and Hitman in an attempt to get rid of them, but I believe they are still hiding inside my computer.

Help, please?

Here are the logs from the FRST scan ...

FRST.txt

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:23-11-2015
Ran by Nicki A. Layman (administrator) on C3N01-NICKI (23-11-2015 20:22:52)
Running from C:\Users\Nicki A. Layman\Desktop
Loaded Profiles: Nicki A. Layman (Available Profiles: Nicki A. Layman)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Stardock Software, Inc) C:\Program Files (x86)\Start8\Start8Srv.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Waves Audio Ltd.) C:\Program Files\Realtek\Audio\HDA\WavesSysSvc64.exe
(SurfRight B.V.) C:\Program Files\HitmanPro\hmpsched.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\afwServ.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Garmin Ltd. or its subsidiaries) C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe
(Kinetic Jump Software, LLC) C:\Program Files (x86)\Common Files\AppLifeUpdateService2\kjsausvc.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Reflect\ReflectService.exe
(Dell Inc.) C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe
(Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Dell Inc.) C:\Program Files (x86)\Dell Customer Connect\DCCService.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Dashlane inc.) C:\Users\NICKIA~1.LAY\AppData\Local\Temp\~nsu.tmp\Au_.exe
(Dashlane inc.) C:\Users\NICKIA~1.LAY\AppData\Local\Temp\~nsu.tmp\Au_.exe
(Stardock Software, Inc) C:\Program Files (x86)\Start8\Start8_64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Windows\System32\igfxTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe
() C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [5776712 2013-11-25] (Dell Inc.)
HKLM\...\Run: [WavesSvc] => C:\Program Files\Realtek\Audio\HDA\WavesSvc64.exe [562264 2014-04-10] (Waves Audio Ltd.)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7573720 2014-05-06] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1385840 2014-04-15] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1385840 2014-04-15] (Realtek Semiconductor)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.)
HKLM-x32\...\Run: [BrStsMon00] => C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [3076096 2012-06-06] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [ControlCenter4] => C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe [143360 2012-09-06] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [6133520 2015-11-06] (AVAST Software)
HKLM-x32\...\Run: [ProductUpdater] => C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe [71680 2015-10-09] ()
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1403304 2015-10-29] (Garmin Ltd. or its subsidiaries)
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Run: [Hudl Mercury] => C:\Program Files (x86)\Hudl Mercury\HudlMercury.exe [3412320 2015-04-02] (Agile Sports Technologies)
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Winlogon: [Shell] - <==== ATTENTION
HKU\S-1-5-18\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8551848 2015-10-19] (Piriform Ltd)
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1403304 2015-10-29] (Garmin Ltd. or its subsidiaries)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-10-02] (AVAST Software)
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\WINDOWS\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\WINDOWS\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Billminder.lnk [2015-06-12]
ShortcutTarget: Billminder.lnk -> C:\Program Files (x86)\Quicken\billmind.exe (Intuit)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk [2015-06-12]
ShortcutTarget: Quicken Scheduled Updates.lnk -> C:\Program Files (x86)\Quicken\bagent.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Quicken Startup.lnk [2015-06-12]
ShortcutTarget: Quicken Startup.lnk -> C:\Program Files (x86)\Quicken\QWDLLS.EXE (Intuit)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{04B62A43-B658-451D-BB8C-19A8BE0592DD}: [DhcpNameServer] 192.168.0.1

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
SearchScopes: HKLM -> DefaultScope value is missing
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-360536505-2673825806-2265472118-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-09-16] (AVAST Software)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-09-16] (AVAST Software)
DPF: HKLM-x32 {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} hxxps://support.dell.com/systemprofiler/SysProExe.CAB

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-10-08] ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll [2015-10-13] (Google, Inc.)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-11-23] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-11-23] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin HKU\S-1-5-21-360536505-2673825806-2265472118-1001: @citrixonline.com/appdetectorplugin -> C:\Users\Nicki A. Layman\AppData\Local\Citrix\Plugins\104\npappdetector.dll [2015-05-19] (Citrix Online)
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-10-02] [not signed]

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxps://www.google.com/?gws_rd=ssl"
CHR Profile: C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-11-23]
CHR Extension: (Google Docs) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-11-23]
CHR Extension: (Google Drive) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-11-23]
CHR Extension: (YouTube) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-11-23]
CHR Extension: (EasyBib) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\cbpiiblghhnlalifiaddecedaeaijdpe [2015-11-23]
CHR Extension: (Google Search) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-23]
CHR Extension: (Google News) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\dllkocilcinkggkchnjgegijklcililc [2015-11-23]
CHR Extension: (Pandora) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\fbangkleohkafngihneedemihgfeikcl [2015-11-23]
CHR Extension: (Google Finance) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcgckldmmjdbpdejkclmfnnnehhocbfp [2015-11-23]
CHR Extension: (Google Sheets) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-11-23]
CHR Extension: (Google Docs Offline) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2015-11-23]
CHR Extension: (Avast Online Security) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-11-23]
CHR Extension: (Print) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\idfnpgjblkahngbondojabhffkkdekbd [2015-11-23]
CHR Extension: (Little Alchemy) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\knkapnclbofjjgicpkfoagdjohlfjhpd [2015-11-23]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-11-23]
CHR Extension: (Amazon Assistant for Chrome) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam [2015-11-23]
CHR Extension: (Gmail) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-11-23]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-09-16]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [146600 2015-10-02] (AVAST Software)
R2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [109008 2015-10-02] (AVAST Software)
R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [4048280 2015-10-02] (Avast Software)
S3 BrYNSvc; C:\Program Files (x86)\Browny02\BrYNSvc.exe [266240 2012-06-05] (Brother Industries, Ltd.) [File not signed]
R2 Dell Customer Connect; C:\Program Files (x86)\Dell Customer Connect\DCCService.exe [137968 2015-09-22] (Dell Inc.)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.)
S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [278568 2014-10-31] (Aviata, Inc.)
R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [237272 2015-08-27] (Dell Inc.)
R2 Garmin Device Interaction Service; C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe [777744 2015-10-29] (Garmin Ltd. or its subsidiaries)
R2 HitmanProScheduler; C:\Program Files\HitmanPro\hmpsched.exe [127752 2015-11-23] (SurfRight B.V.)
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [315352 2014-05-21] (Intel Corporation)
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [887232 2013-12-24] (Intel(R) Corporation)
R2 KjsUpdateService2; C:\Program Files (x86)\Common Files\AppLifeUpdateService2\kjsausvc.exe [12800 2011-08-02] (Kinetic Jump Software, LLC) [File not signed]
R2 My Dell Client Framework; C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe [168960 2014-01-10] (Dell Inc.) [File not signed]
R2 ReflectService.exe; C:\Program Files\Macrium\Reflect\ReflectService.exe [3446224 2015-02-23] (Paramount Software UK Ltd)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-01-08] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [1915920 2014-04-04] (SoftThinks SAS)
R2 Start8; C:\Program Files (x86)\Start8\Start8Srv.exe [143288 2014-06-18] (Stardock Software, Inc)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.)
R2 WavesSysSvc; C:\Program Files\Realtek\Audio\HDA\WavesSysSvc64.exe [497664 2014-04-06] (Waves Audio Ltd.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [28656 2015-10-02] (AVAST Software)
R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [28144 2015-10-02] (AVAST Software)
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [90968 2015-10-02] (AVAST Software)
R0 aswNdisFlt; C:\Windows\System32\DRIVERS\aswNdisFlt.sys [454528 2015-10-02] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93528 2015-10-02] (AVAST Software)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65224 2015-10-02] (AVAST Software)
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1059656 2015-11-06] (AVAST Software)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [449992 2015-11-06] (AVAST Software)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [153744 2015-10-02] (AVAST Software)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [274808 2015-10-02] (AVAST Software)
R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3855872 2013-09-11] (Qualcomm Atheros Communications, Inc.)
R3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\Windows\system32\drivers\DellProf.sys [24240 2015-09-11] (Dell Computer Corporation)
R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.)
S3 dot4; C:\Windows\system32\DRIVERS\Dot4.sys [146856 2013-06-04] (Windows (R) Win 7 DDK provider)
S3 Dot4Print; C:\Windows\System32\drivers\Dot4Prt.sys [21928 2013-06-04] (Windows (R) Win 7 DDK provider)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
S2 mrtRate; no ImagePath
R0 ngvss; C:\Windows\System32\Drivers\ngvss.sys [132656 2015-10-02] (AVAST Software)
S3 PSMounterEx; C:\Windows\system32\drivers\psmounterex.sys [169480 2015-02-23] (Windows (R) Win 7 DDK provider)
S3 PSVolAcc; C:\Windows\System32\Drivers\PSVolAcc.sys [12760 2014-07-21] (Paramount Software UK Ltd)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [31472 2014-02-19] (Synaptics Incorporated)
R3 TXEIx64; C:\Windows\System32\drivers\TXEIx64.sys [88592 2014-01-15] (Intel Corporation)
R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [274336 2015-10-02] (Avast Software)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
S3 iscFlash; \??\C:\Users\NICKIA~1.LAY\AppData\Local\Temp\7zSDE41.tmp\iscflashx64.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-11-23 20:22 - 2015-11-23 20:23 - 00019759 _____ C:\Users\Nicki A. Layman\Desktop\FRST.txt
2015-11-23 20:22 - 2015-11-23 20:22 - 00000000 ____D C:\FRST
2015-11-23 20:20 - 2015-11-23 20:20 - 02348544 _____ (Farbar) C:\Users\Nicki A. Layman\Desktop\FRST64.exe
2015-11-23 19:14 - 2015-11-23 19:35 - 00000000 ____D C:\Program Files (x86)\Dashlane
2015-11-23 19:13 - 2015-11-23 19:13 - 00513832 _____ (Dashlane inc.) C:\Users\Nicki A. Layman\Downloads\Dashlane_Launcher_bchrome-1441010438.exe
2015-11-23 18:07 - 2015-11-23 18:09 - 00000000 ____D C:\AdwCleaner
2015-11-23 18:06 - 2015-11-23 18:06 - 01733632 _____ C:\Users\Nicki A. Layman\Downloads\adwcleaner_5.022.exe
2015-11-23 17:02 - 2015-11-23 17:02 - 00000854 _____ C:\Users\Nicki A. Layman\Desktop\CCleaner.lnk
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\kbdgeoqw.dll
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZST.DLL
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZEL.DLL
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZE.DLL
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kbdgeoqw.dll
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZST.DLL
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZEL.DLL
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZE.DLL
2015-11-23 16:00 - 2015-10-22 11:21 - 01200128 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Globalization.dll
2015-11-23 16:00 - 2015-10-22 11:21 - 00323072 _____ (Microsoft Corporation) C:\WINDOWS\system32\GlobCollationHost.dll
2015-11-23 16:00 - 2015-10-22 10:58 - 00868864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Globalization.dll
2015-11-23 16:00 - 2015-10-22 10:58 - 00200704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GlobCollationHost.dll
2015-11-23 16:00 - 2015-10-22 09:08 - 00513456 _____ C:\WINDOWS\SysWOW64\locale.nls
2015-11-23 16:00 - 2015-10-22 09:08 - 00513456 _____ C:\WINDOWS\system32\locale.nls
2015-11-23 16:00 - 2015-10-11 01:34 - 00468824 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBHUB3.SYS
2015-11-23 16:00 - 2015-10-11 01:34 - 00462168 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbhub.sys
2015-11-23 16:00 - 2015-10-11 01:34 - 00443224 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbport.sys
2015-11-23 16:00 - 2015-10-11 01:34 - 00092504 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbehci.sys
2015-11-23 16:00 - 2015-10-11 01:34 - 00027992 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbd.sys
2015-11-23 16:00 - 2015-10-10 13:41 - 00037376 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbuhci.sys
2015-11-23 16:00 - 2015-10-10 13:41 - 00030208 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbohci.sys
2015-11-23 16:00 - 2015-10-10 12:20 - 00186880 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll
2015-11-23 16:00 - 2015-10-08 11:11 - 00060928 _____ (Microsoft Corporation) C:\WINDOWS\system32\PCPKsp.dll
2015-11-23 16:00 - 2015-10-08 10:50 - 00053248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PCPKsp.dll
2015-11-23 16:00 - 2015-10-05 13:28 - 00146432 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininit.exe
2015-11-23 16:00 - 2015-10-05 13:25 - 00572928 _____ (Microsoft Corporation) C:\WINDOWS\system32\winlogon.exe
2015-11-23 16:00 - 2015-10-03 14:41 - 01385280 _____ (Microsoft Corporation) C:\WINDOWS\system32\msctf.dll
2015-11-23 16:00 - 2015-10-03 14:41 - 01124384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msctf.dll
2015-11-23 16:00 - 2015-09-28 13:31 - 02775552 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll
2015-11-23 16:00 - 2015-09-28 13:24 - 02462720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll
2015-11-23 15:36 - 2015-11-23 15:36 - 00001767 _____ C:\Users\Public\Desktop\iTunes.lnk
2015-11-23 15:36 - 2015-11-23 15:36 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2015-11-23 15:35 - 2015-11-23 15:36 - 00000000 ____D C:\Program Files\iTunes
2015-11-23 15:35 - 2015-11-23 15:35 - 00000000 ____D C:\Program Files\iPod
2015-11-23 15:35 - 2015-11-23 15:35 - 00000000 ____D C:\Program Files (x86)\iTunes
2015-11-23 15:07 - 2015-11-23 15:07 - 00001338 _____ C:\Users\Public\Desktop\Freemake Video Converter.lnk
2015-11-23 15:07 - 2015-11-23 15:07 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Freemake
2015-11-23 15:07 - 2015-11-23 15:07 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Freemake
2015-11-23 15:06 - 2015-11-23 15:07 - 00000000 ____D C:\Program Files (x86)\Freemake
2015-11-23 15:04 - 2015-11-23 15:04 - 01275048 _____ (Ellora Assets Corporation ) C:\Users\Nicki A. Layman\Downloads\FreemakeVideoConverterSetup (1).exe
2015-11-23 14:07 - 2015-10-13 10:59 - 00397224 _____ (Microsoft Corporation) C:\WINDOWS\system32\bcryptprimitives.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00340872 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\bcryptprimitives.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00137960 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncrypt.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00120376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncrypt.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00106952 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncryptsslp.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00091416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncryptsslp.dll
2015-11-23 14:07 - 2015-10-11 01:36 - 00561952 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2015-11-23 14:07 - 2015-10-11 01:36 - 00177496 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys
2015-11-23 14:07 - 2015-10-10 13:40 - 00202240 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb20.sys
2015-11-23 14:07 - 2015-10-10 13:39 - 00401408 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb.sys
2015-11-23 14:07 - 2015-10-10 13:07 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll
2015-11-23 14:07 - 2015-10-10 12:33 - 01441280 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2015-11-23 14:07 - 2015-10-10 12:27 - 00432640 _____ (Microsoft Corporation) C:\WINDOWS\system32\schannel.dll
2015-11-23 14:07 - 2015-10-10 12:11 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll
2015-11-23 14:07 - 2015-10-10 11:45 - 00359424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\schannel.dll
2015-11-23 14:06 - 2015-10-30 18:46 - 25818624 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2015-11-23 14:06 - 2015-10-30 18:25 - 02886656 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2015-11-23 14:06 - 2015-10-30 18:24 - 00585728 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2015-11-23 14:06 - 2015-10-30 18:11 - 05990912 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2015-11-23 14:06 - 2015-10-30 18:11 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2015-11-23 14:06 - 2015-10-30 17:52 - 20331520 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2015-11-23 14:06 - 2015-10-30 17:47 - 00504832 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2015-11-23 14:06 - 2015-10-30 17:42 - 02279936 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2015-11-23 14:06 - 2015-10-30 17:39 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2015-11-23 14:06 - 2015-10-30 17:36 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2015-11-23 14:06 - 2015-10-30 17:32 - 00720896 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2015-11-23 14:06 - 2015-10-30 17:31 - 00801280 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2015-11-23 14:06 - 2015-10-30 17:22 - 14457856 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2015-11-23 14:06 - 2015-10-30 17:17 - 02487808 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2015-11-23 14:06 - 2015-10-30 17:16 - 04527616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2015-11-23 14:06 - 2015-10-30 17:14 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2015-11-23 14:06 - 2015-10-30 17:10 - 00689152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2015-11-23 14:06 - 2015-10-30 17:09 - 12854272 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2015-11-23 14:06 - 2015-10-30 17:04 - 01547264 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2015-11-23 14:06 - 2015-10-30 16:53 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2015-11-23 14:06 - 2015-10-30 16:51 - 02011136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2015-11-23 14:06 - 2015-10-30 16:48 - 01311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2015-11-23 14:06 - 2015-10-30 16:46 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2015-11-23 14:06 - 2015-10-20 16:54 - 00136904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe
2015-11-23 14:06 - 2015-10-20 09:53 - 03705856 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll
2015-11-23 14:06 - 2015-10-20 09:36 - 02243072 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll
2015-11-23 14:06 - 2015-10-20 09:35 - 00891904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll
2015-11-23 14:06 - 2015-10-20 09:34 - 00409088 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll
2015-11-23 14:06 - 2015-10-20 09:34 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll
2015-11-23 14:06 - 2015-10-20 09:34 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe
2015-11-23 14:06 - 2015-10-20 09:33 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll
2015-11-23 14:06 - 2015-10-20 09:14 - 00721920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll
2015-11-23 14:06 - 2015-10-20 09:13 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll
2015-11-23 14:06 - 2015-10-20 09:13 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll
2015-11-23 14:06 - 2015-10-20 09:13 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe
2015-11-23 14:06 - 2015-10-15 11:08 - 00990208 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll
2015-11-23 14:06 - 2015-10-15 10:46 - 00803328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll
2015-11-23 14:06 - 2015-10-14 18:02 - 07455064 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2015-11-23 14:06 - 2015-10-14 18:02 - 01659560 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2015-11-23 14:06 - 2015-10-14 18:02 - 01519592 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2015-11-23 14:06 - 2015-10-14 18:02 - 01487008 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2015-11-23 14:06 - 2015-10-14 18:02 - 01355848 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2015-11-23 14:06 - 2015-10-13 12:10 - 00559616 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\afd.sys
2015-11-23 14:06 - 2015-10-13 12:10 - 00108032 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tdx.sys
2015-11-23 14:04 - 2015-10-17 09:19 - 04176384 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2015-11-23 14:04 - 2015-10-08 11:08 - 01083904 _____ (Microsoft Corporation) C:\WINDOWS\system32\IKEEXT.DLL
2015-11-23 13:59 - 2015-11-23 13:59 - 00024048 _____ C:\Users\Nicki A. Layman\Downloads\cc_20151123_135917.reg
2015-11-23 13:57 - 2015-11-23 13:57 - 06762072 _____ (Piriform Ltd) C:\Users\Nicki A. Layman\Downloads\ccsetup511.exe
2015-11-23 13:34 - 2015-11-23 13:34 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-11-23 13:33 - 2015-11-23 20:02 - 00000936 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2015-11-23 13:33 - 2015-11-23 19:38 - 00000940 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2015-11-23 13:33 - 2015-11-23 13:33 - 00003912 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2015-11-23 13:33 - 2015-11-23 13:33 - 00003676 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2015-11-23 10:04 - 2015-11-23 17:21 - 00001488 _____ C:\WINDOWS\system32\.crusader
2015-11-23 09:49 - 2015-11-23 09:49 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HitmanPro
2015-11-23 09:49 - 2015-11-23 09:49 - 00000000 ____D C:\Program Files\HitmanPro
2015-11-23 09:44 - 2015-11-23 09:44 - 00005134 _____ C:\MAB Scan 11.23.15.txt
2015-11-22 21:44 - 2015-11-23 19:35 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Roaming\Dashlane
2015-11-19 13:58 - 2015-11-19 13:58 - 00008561 _____ C:\Users\Nicki A. Layman\Documents\2015.16 Bantam Alpha.xlsx
2015-11-17 06:01 - 2015-11-17 06:01 - 00001891 _____ C:\Users\Nicki A. Layman\Desktop\2015.16 BANTAM A SEASON RECORD - Shortcut.lnk
2015-11-16 19:43 - 2015-11-16 19:48 - 00012343 _____ C:\Users\Nicki A. Layman\Documents\Rice Boys Hockey 2015-16 Schedule Revised.xlsx
2015-11-12 22:50 - 2015-11-12 22:50 - 00026880 _____ (Western Digital Technologies, Inc.) C:\WINDOWS\system32\Drivers\wdcsam64.sys
2015-11-09 17:41 - 2015-11-09 17:41 - 00011578 _____ C:\Users\Nicki A. Layman\Downloads\1inch light filtering mini blind.webp
2015-11-09 17:13 - 2015-11-10 06:16 - 00009799 _____ C:\Users\Nicki A. Layman\Documents\Elen DOnation.xlsx
2015-11-06 06:08 - 2015-11-06 06:08 - 00001908 _____ C:\Users\Public\Desktop\Garmin Express.lnk
2015-11-06 06:08 - 2015-11-06 06:08 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Garmin
2015-11-01 22:14 - 2015-11-01 22:14 - 00018295 _____ C:\Users\Nicki A. Layman\Downloads\collegiate-heavy-outline.zip
2015-10-29 09:39 - 2015-11-06 08:52 - 00010945 _____ C:\Users\Nicki A. Layman\Documents\Stunt Night Costumer Contact.xlsx
2015-10-27 19:14 - 2015-09-29 07:24 - 00155480 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tpm.sys
2015-10-27 19:14 - 2015-09-04 14:24 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tunnel.sys
2015-10-27 19:14 - 2015-08-20 15:45 - 01380048 _____ (Microsoft Corporation) C:\WINDOWS\system32\gdi32.dll
2015-10-27 19:14 - 2015-08-20 12:48 - 01096704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\gdi32.dll
2015-10-27 19:13 - 2015-09-12 08:47 - 00414559 _____ C:\WINDOWS\system32\ApnDatabase.xml
2015-10-27 19:13 - 2015-09-07 11:22 - 00477184 _____ (Microsoft Corporation) C:\WINDOWS\system32\puiobj.dll
2015-10-27 19:13 - 2015-09-07 10:54 - 00367104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\puiobj.dll
2015-10-27 19:13 - 2015-09-07 10:30 - 01091584 _____ (Microsoft Corporation) C:\WINDOWS\system32\localspl.dll
2015-10-27 19:13 - 2015-08-28 17:20 - 00183368 _____ (Microsoft Corporation) C:\WINDOWS\system32\AuthHost.exe
2015-10-24 10:56 - 2015-10-24 10:56 - 00000000 __HDC C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-11-23 20:13 - 2015-09-08 04:53 - 01070767 _____ C:\WINDOWS\WindowsUpdate.log
2015-11-23 20:11 - 2015-09-08 04:52 - 00015965 _____ C:\WINDOWS\setupact.log
2015-11-23 20:01 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\system32\sru
2015-11-23 19:40 - 2015-01-30 19:27 - 00003596 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-360536505-2673825806-2265472118-1001
2015-11-23 19:10 - 2014-08-16 11:57 - 00000000 ____D C:\Program Files (x86)\Dell Backup and Recovery
2015-11-23 19:07 - 2013-08-22 09:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2015-11-23 17:23 - 2013-08-22 09:44 - 00377600 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2015-11-23 16:01 - 2013-08-22 10:20 - 00000000 ____D C:\WINDOWS\CbsTemp
2015-11-23 15:55 - 2014-10-30 12:26 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Picasa 3
2015-11-23 15:54 - 2014-10-30 12:19 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Roaming\vlc
2015-11-23 15:35 - 2015-01-30 14:47 - 00000000 ____D C:\Program Files\Common Files\Apple
2015-11-23 15:10 - 2015-09-16 14:15 - 00424318 _____ C:\WINDOWS\PFRO.log
2015-11-23 15:07 - 2015-10-01 20:55 - 00000000 ____D C:\ProgramData\Freemake
2015-11-23 14:22 - 2014-10-19 17:29 - 00000000 ____D C:\ProgramData\Microsoft Help
2015-11-23 14:17 - 2013-08-22 10:36 - 00000000 ____D C:\Program Files\Common Files\microsoft shared
2015-11-23 14:13 - 2014-10-19 16:01 - 00000000 ____D C:\WINDOWS\system32\MRT
2015-11-23 14:09 - 2014-10-19 16:01 - 145617392 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2015-11-23 13:39 - 2014-10-19 16:56 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2015-11-23 13:34 - 2014-10-19 15:22 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\Google
2015-11-23 13:34 - 2014-10-19 15:22 - 00000000 ____D C:\Program Files (x86)\Google
2015-11-23 13:33 - 2014-10-19 15:21 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\Deployment
2015-11-23 13:11 - 2014-10-19 14:53 - 00000000 ____D C:\Users\Nicki A. Layman
2015-11-23 13:00 - 2014-03-18 04:53 - 00863592 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2015-11-23 10:11 - 2015-09-06 09:12 - 00000000 ____D C:\ProgramData\HitmanPro
2015-11-23 09:47 - 2015-09-16 16:41 - 00004182 _____ C:\WINDOWS\System32\Tasks\avast! Emergency Update
2015-11-23 09:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\security
2015-11-23 09:45 - 2013-08-22 08:25 - 00262144 ___SH C:\WINDOWS\system32\config\BBI
2015-11-23 09:24 - 2015-04-23 21:52 - 00000000 ____D C:\ProgramData\Skype
2015-11-23 00:10 - 2015-06-15 19:18 - 00707584 ___SH C:\Users\Nicki A. Layman\Downloads\Thumbs.db
2015-11-20 08:25 - 2015-01-30 11:13 - 00000000 ____D C:\Users\Nicki A. Layman\Documents\03-Cale
2015-11-18 09:47 - 2015-01-30 12:24 - 00009139 _____ C:\Users\Nicki A. Layman\Documents\Injection Date Calculator.xlsx
2015-11-16 12:00 - 2015-01-30 11:15 - 00000000 ____D C:\Users\Nicki A. Layman\Documents\00-Nicki
2015-11-14 07:31 - 2015-06-22 11:36 - 00004054 _____ C:\WINDOWS\System32\Tasks\PCDoctorBackgroundMonitorTask
2015-11-14 07:30 - 2014-08-16 11:51 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2015-11-09 07:09 - 2015-08-26 18:20 - 00000000 ____D C:\Users\Nicki A. Layman\Documents\Cook'n Backups
2015-11-09 07:03 - 2015-03-12 09:50 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\eclipse
2015-11-06 09:47 - 2015-09-16 16:41 - 01059656 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsnx.sys
2015-11-06 09:47 - 2015-09-16 16:41 - 00449992 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsp.sys
2015-11-06 06:09 - 2015-08-25 10:59 - 00000000 ____D C:\Program Files (x86)\Garmin
2015-11-06 06:09 - 2014-08-16 11:46 - 00000000 ____D C:\ProgramData\Package Cache
2015-11-06 06:08 - 2015-08-25 10:58 - 00003554 _____ C:\WINDOWS\System32\Tasks\GarminUpdaterTask
2015-11-02 19:23 - 2015-04-01 14:33 - 00810488 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2015-11-02 19:23 - 2015-04-01 14:33 - 00176632 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2015-10-30 23:02 - 2015-09-03 07:32 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\Hudl Mercury Projects
2015-10-30 22:53 - 2014-10-19 14:54 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\VirtualStore
2015-10-27 19:33 - 2015-05-06 15:03 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live
2015-10-27 19:33 - 2014-10-19 17:19 - 00001392 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Photo Gallery.lnk
2015-10-27 19:33 - 2014-10-19 17:19 - 00001323 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Movie Maker.lnk
2015-10-27 19:32 - 2015-05-06 15:03 - 00002504 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Messenger.lnk
2015-10-27 19:32 - 2015-05-06 15:03 - 00001476 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Mail.lnk
2015-10-27 19:31 - 2015-09-29 19:21 - 00000774 _____ C:\WINDOWS\DirectX.log
2015-10-27 19:18 - 2013-08-22 10:36 - 00000000 ___RD C:\WINDOWS\ToastData
2015-10-24 10:55 - 2015-05-19 15:36 - 00003822 _____ C:\WINDOWS\System32\Tasks\Dell SupportAssistAgent AutoUpdate

==================== Files in the root of some directories =======

2014-08-16 11:48 - 2014-08-16 11:48 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-11-15 11:23

==================== End of FRST.txt ============================
 
Addition.txt

Additional scan result of Farbar Recovery Scan Tool (x64) Version:23-11-2015
Ran by Nicki A. Layman (2015-11-23 20:24:31)
Running from C:\Users\Nicki A. Layman\Desktop
Windows 8.1 (X64) (2014-10-19 19:53:47)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-360536505-2673825806-2265472118-500 - Administrator - Disabled)
Guest (S-1-5-21-360536505-2673825806-2265472118-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-360536505-2673825806-2265472118-1004 - Limited - Enabled)
Nicki A. Layman (S-1-5-21-360536505-2673825806-2265472118-1001 - Administrator - Enabled) => C:\Users\Nicki A. Layman

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus (Enabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DE0A178-AC7B-4650-806C-CF226DE03766}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
AppLifeSetup (x32 Version: 1.0.0 - Microsoft) Hidden
Avast Premier (HKLM-x32\...\Avast) (Version: 10.4.2233 - AVAST Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Brother MFL-Pro Suite MFC-J6710DW (HKLM-x32\...\{17795164-3BC1-4D4F-8ADA-65C895EBFC9A}) (Version: 2.0.0.0 - Brother Industries, Ltd.)
CCleaner (HKLM\...\CCleaner) (Version: 5.11 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Cook'n (HKLM-x32\...\Cook'n) (Version: - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.7.1.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.1.2 - Dell Inc.)
Dell Customer Connect (HKLM-x32\...\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF}) (Version: 1.3.28.0 - Dell Inc.)
Dell Data Vault (Version: 4.3.5.1 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\{24F2AD94-CC1B-4294-B184-D4D31A3186A7}) (Version: 2.42.0012 - Aviata Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.93 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.1.14 - Dell)
Dell System Detect (HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\73f463568823ebbe) (Version: 6.6.0.2 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.1.2.1 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.)
Elevated Installer (x32 Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
ffdshow v1.3.4500 [2013-01-06] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4500.0 - )
Freemake Video Converter version 4.1.7 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.7 - Ellora Assets Corporation)
Garmin Express (HKLM-x32\...\{b292f4e5-60ca-4bb8-8810-e5f908c3c1ff}) (Version: 4.1.10.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.86 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.28.15 - Google Inc.) Hidden
HL-2270DW (HKLM-x32\...\{E2A97415-BD97-4867-B906-05E39E9EE51F}) (Version: 1.1.6.0 - Brother Industries, Ltd.)
Hudl Mercury (HKLM-x32\...\{BB93E1B1-1149-4303-9504-45993A2489CB}_is1) (Version: 1.4.19 - Agile Sports Technologies, Inc.)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel(R) Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
iTunes (HKLM\...\{E690A491-702F-4DEC-9977-C015D1DBB57C}) (Version: 12.3.1.23 - Apple Inc.)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.0 - Paramount Software (UK) Ltd.)
Macrium Reflect Free Edition (Version: 6.0.753 - Paramount Software (UK) Ltd.) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
My Dell Client Framework (HKLM-x32\...\InstallShield_{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}) (Version: 1.0.0.3 - Dell)
My Dell Client Framework (x32 Version: 1.0.0.3 - Dell) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
Quicken 2003 Basic (HKLM-x32\...\InstallShield_{88D0E768-CD6A-42A9-97F9-2B12CF740019}) (Version: 12.00.0000 - Intuit)
Quicken 2003 Basic (x32 Version: 12.00.0000 - Intuit) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.16.005 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.39048 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7240 - Realtek Semiconductor Corp.)
Stardock Start8 (HKLM-x32\...\Stardock Start8) (Version: 1.45 - Stardock Software, Inc.)
StatTrak Address Manager (HKLM-x32\...\StatTrak Address Manager) (Version: Patch 5.1.30 - All-Pro Software)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-360536505-2673825806-2265472118-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation)

==================== Restore Points =========================

06-11-2015 06:07:07 Garmin Express
14-11-2015 07:39:54 Scheduled Checkpoint
22-11-2015 07:53:39 Scheduled Checkpoint
23-11-2015 09:23:35 Removed Skype™ 7.4
23-11-2015 10:01:31 Checkpoint by HitmanPro
23-11-2015 10:03:32 Checkpoint by HitmanPro
23-11-2015 12:59:00 AA11
23-11-2015 13:07:21 AA11
23-11-2015 13:08:29 AA11
23-11-2015 13:13:02 AA11
23-11-2015 13:23:06 AA11
23-11-2015 13:26:29 AA11
23-11-2015 13:27:23 AA11
23-11-2015 13:30:06 AA11
23-11-2015 17:20:54 Checkpoint by HitmanPro

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 08:25 - 2015-06-17 11:06 - 00000732 ____N C:\WINDOWS\system32\Drivers\etc\hosts

127.0.0.1 localhost

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {1DD5D3BA-1FE9-4EC6-BB16-4948EC442C50} - System32\Tasks\Dell\Dell Product Registration => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {21046854-1264-4113-B1EF-09138E20875C} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2015-09-30] (Dell Inc.)
Task: {2FF4A3C4-9B7A-4ECD-ACDD-F7D822A4CF3D} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2015-10-19] (Piriform Ltd)
Task: {312200C0-BBC7-4DF4-B1DE-D17ED52A480D} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-10-02] (AVAST Software)
Task: {32CDFC8F-D722-4C8B-8093-A52EC8E73E36} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-11-23] (Microsoft Corporation)
Task: {3670B8FB-240E-4ACD-B83F-7F95AF3BD470} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-10-29] (PC-Doctor, Inc.)
Task: {4F00D783-BC0B-4D12-B3D8-04178FA16408} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-23] (Google Inc.)
Task: {8D87D34A-D70D-4305-BE4D-30C138A8CEC7} - System32\Tasks\Dell\Dell Product Registration Update => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {8FEA36B1-3476-4970-8EF1-418376EC2E80} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2015-08-26] (Apple Inc.)
Task: {A3D677CE-4BE9-4F35-91B9-CD3D6F7C4140} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {AC882ECC-C4C2-4A4A-9EDD-FCDCF30531F0} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe [2015-10-29] (PC-Doctor, Inc.)
Task: {DF444D6F-4BA2-4A4D-8A4B-2DB2AB9FEF3C} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2014-02-19] (Synaptics Incorporated)
Task: {F4F9FB21-5AC7-4A35-BAC7-05676B885B36} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-23] (Google Inc.)
Task: {F72B4805-3970-452D-A61B-9D0968E08C56} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express SelfUpdater\ExpressSelfUpdater.exe [2015-10-29] ()

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2015-01-20 22:35 - 2015-01-20 22:35 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-10-13 05:45 - 2015-10-13 05:45 - 01328912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2015-05-21 10:14 - 2010-03-15 18:04 - 00143360 _____ () C:\WINDOWS\system32\BrSNMP64.dll
2014-01-10 16:53 - 2014-01-10 16:53 - 00016384 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Interfaces.dll
2014-01-10 16:53 - 2014-01-10 16:53 - 00081408 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Objects.dll
2014-01-10 16:53 - 2014-01-10 16:53 - 00815616 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Resources.dll
2014-01-10 17:24 - 2014-01-10 17:24 - 00052736 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.Client.Pulse.Agent.Plugins.SelfUpdate.dll
2014-01-10 17:24 - 2014-01-10 17:24 - 00019968 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.Client.Pulse.Agent.Common.dll
2014-08-16 11:58 - 2014-03-12 14:22 - 00020256 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIcon.dll
2014-08-16 11:58 - 2014-03-12 14:22 - 00019232 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayNotBackuped.dll
2015-11-23 15:07 - 2015-10-09 16:56 - 00071680 _____ () C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe
2015-10-02 09:46 - 2015-10-02 09:46 - 00103376 _____ () C:\Program Files\AVAST Software\Avast\log.dll
2015-10-02 09:46 - 2015-10-02 09:46 - 00123976 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
2015-11-23 15:07 - 2015-11-23 15:07 - 02994688 _____ () C:\Program Files\AVAST Software\Avast\defs\15112301\algo.dll
2015-10-02 09:46 - 2015-10-02 09:46 - 40539648 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
2015-11-23 13:34 - 2015-11-06 23:36 - 01532744 _____ () C:\Program Files (x86)\Google\Chrome\Application\46.0.2490.86\libglesv2.dll
2015-11-23 13:34 - 2015-11-06 23:36 - 00081224 _____ () C:\Program Files (x86)\Google\Chrome\Application\46.0.2490.86\libegl.dll
2015-11-23 13:34 - 2015-11-06 23:36 - 16496456 _____ () C:\Program Files (x86)\Google\Chrome\Application\46.0.2490.86\PepperFlash\pepflashplayer.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "DisplayName"="Dell"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "ErrorControl"="1"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "ImagePath"="C:\Program Files\Dell\Click 2 Fix+\srvc.exe"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "ObjectName"="LocalSystem"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "Start"="2"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "Type"="272"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+\Parameters => "Application"="C:\Program Files\Dell\Click 2 Fix+\srvc.exe"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+\Parameters => "AppParameters"=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer => ""="Service"

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE trusted site: HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\dell.com -> dell.com

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-360536505-2673825806-2265472118-1001\Control Panel\Desktop\\Wallpaper ->
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\StartupFolder: => "Quicken Scheduled Updates.lnk"
HKLM\...\StartupApproved\StartupFolder: => "Billminder.lnk"
HKLM\...\StartupApproved\StartupFolder: => "Quicken Startup.lnk"
HKLM\...\StartupApproved\Run: => "RtHDVBg_PushButton"
HKLM\...\StartupApproved\Run: => "QuickSet"
HKLM\...\StartupApproved\Run: => "WavesSvc"
HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "ControlCenter4"
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\StartupApproved\Run: => "GarminExpressTrayApp"
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\StartupApproved\Run: => "Hudl Mercury"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{2CFA9912-FD92-4BF4-ACD6-3C643A234150}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{503F7437-EA58-4838-B2EA-49235B4C948B}] => (Allow) LPort=2869
FirewallRules: [{E4128365-4165-419F-B3CE-F035ECCC946B}] => (Allow) LPort=1900
FirewallRules: [{740C3859-A356-4D06-B143-1ECCCE591165}] => (Allow) LPort=3689
FirewallRules: [{FAFC47C5-903A-4594-A476-E7D058BC420C}] => (Allow) LPort=5353
FirewallRules: [{54FFB2E3-942E-4587-82D4-011B0A6E526F}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{8C939E1F-D746-48F6-A51E-5B34FF6B6402}] => (Allow) C:\Program Files (x86)\Brother\Brmfl10g\FAXRX.exe
FirewallRules: [{FC2AEED0-1381-4166-BAAA-FF81BF6F5AE4}] => (Allow) C:\Program Files (x86)\Brother\Brmfl10g\FAXRX.exe
FirewallRules: [{940A5833-498C-4E32-B826-17C9E17337DE}] => (Allow) LPort=54925
FirewallRules: [TCP Query User{AEA69FEC-1BBF-4181-AFDC-C103C134DF08}C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe] => (Allow) C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe
FirewallRules: [UDP Query User{03374841-6E68-4571-8142-7BF4A93EF238}C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe] => (Allow) C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe
FirewallRules: [{95A7F861-4D45-41D6-A942-F695AB6423F5}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{A8960591-AD5C-4790-B72A-2E38F12E2C8C}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{C25CDD12-1F54-42F0-B84F-9F08F399A921}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{DA4C9D02-4B80-4F36-93AA-9FF4141C9F6F}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{2E0B0708-F969-464F-BCD5-13F48A0C321C}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{AB3F0D87-480B-41E1-A16F-8491EDDC995F}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{51295AF1-9025-444C-9EFD-5EEC1560046A}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
FirewallRules: [{72C1F036-47A5-40F7-9D3D-975ECE2C4A67}] => (Allow) C:\Program Files\iTunes\iTunes.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000002b8,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000384B95EDA0.72). hr = 0x80070005, Access is denied.
.

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000408,(null),0,REG_BINARY,00000072A1C1E280.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {da387c46-438c-48f2-9a28-15bb4e1b02b6}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a14,(null),0,REG_BINARY,000000CAD39CDE20.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Name: WMI Writer
Writer Instance ID: {fa07ed77-2982-433a-8cc8-f2fa7e6176b9}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000007a4,(null),0,REG_BINARY,0000004DD470E130.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Name: MSSearch Service Writer
Writer Instance ID: {b6e9741c-ec51-4d8a-921d-a1fc4c844249}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000210,SYSTEM\CurrentControlSet\Services\VSS\Diag\Shadow Copy Optimization Writer,0,REG_BINARY,000000384CCFE9F0.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {920a6574-0de7-4bdf-a9d5-7b68c65c6247}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000408,(null),0,REG_BINARY,00000072A1C1E280.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {da387c46-438c-48f2-9a28-15bb4e1b02b6}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001b8,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,000000384CD7E750.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Name: Registry Writer
Writer Instance ID: {74326f7c-0ef0-4dda-a9df-160aecf22be2}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a14,(null),0,REG_BINARY,000000CAD39CDE20.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Name: WMI Writer
Writer Instance ID: {fa07ed77-2982-433a-8cc8-f2fa7e6176b9}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001e4,SYSTEM\CurrentControlSet\Services\VSS\Diag\COM+ REGDB Writer,0,REG_BINARY,000000384CC7EFA0.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Name: COM+ REGDB Writer
Writer Instance ID: {af709e7f-726b-4fc4-9ed5-1bb5186014cc}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000007a4,(null),0,REG_BINARY,0000004DD470E130.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Name: MSSearch Service Writer
Writer Instance ID: {b6e9741c-ec51-4d8a-921d-a1fc4c844249}


System errors:
=============
Error: (11/23/2015 08:02:10 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DellDataVault service.

Error: (11/23/2015 08:01:40 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DellDataVault service.

Error: (11/23/2015 07:52:09 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DellDataVault service.

Error: (11/23/2015 07:51:39 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DellDataVault service.

Error: (11/23/2015 07:08:05 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%2

Error: (11/23/2015 07:01:47 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%2

Error: (11/23/2015 06:47:53 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%2

Error: (11/23/2015 06:11:52 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%2

Error: (11/23/2015 06:10:23 PM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (11/23/2015 06:09:53 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.


CodeIntegrity:
===================================
Date: 2015-09-16 17:34:22.679
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 15:16:59.167
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 15:08:22.697
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\services.exe) attempted to load \Device\HarddiskVolume5\Program Files\Windows Defender\NisSrv.exe that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-09-16 15:08:04.979
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 13:49:50.293
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\services.exe) attempted to load \Device\HarddiskVolume5\Program Files\Windows Defender\NisSrv.exe that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-09-16 13:49:24.858
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 13:10:45.834
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 06:03:09.787
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-15 06:06:59.557
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-14 16:41:48.390
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


==================== Memory info ===========================

Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz
Percentage of memory in use: 45%
Total physical RAM: 3979.2 MB
Available physical RAM: 2176.22 MB
Total Virtual: 4683.2 MB
Available Virtual: 2450.61 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:457.49 GB) (Free:376.24 GB) NTFS
Drive d: (DELL_NICKI) (Removable) (Total:3.68 GB) (Free:3.67 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 72D27737)

Partition: GPT.

========================================================
Disk: 2 (Size: 3.7 GB) (Disk ID: 00000000)

Partition: GPT.

==================== End of Addition.txt ============================
 
Welcome aboard

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==========================================

redtarget.gif
Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2
  • Close all the running programs
  • Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
redtarget.gif
Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.
  • Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
If you already have MBAM 2.0 installed:
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
How to get logs:
(Export log to save as txt)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.
(Copy to clipboard for pasting into forum replies or tickets)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.
redtarget.gif
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
redtarget.gif
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
 
rk_B1B4

RogueKiller V10.11.7.0 [Nov 23 2015] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/software/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8.1 (6.3.9600) 64 bits version
Started in : Normal mode
User : Nicki A. Layman [Administrator]
Started from : C:\Users\Nicki A. Layman\Desktop\RogueKiller.exe
Mode : Delete -- Date : 11/23/2015 22:08:34

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 4 ¤¤¤
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\iscFlash (\??\C:\Users\NICKIA~1.LAY\AppData\Local\Temp\7zSDE41.tmp\iscflashx64.sys) -> Not selected
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\iscFlash (\??\C:\Users\NICKIA~1.LAY\AppData\Local\Temp\7zSDE41.tmp\iscflashx64.sys) -> Not selected
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-360536505-2673825806-2265472118-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Not selected
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-360536505-2673825806-2265472118-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Not selected

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 1 ¤¤¤
[PUP][Folder] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1} -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\DDV.dat -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\DDV.exe -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\DDV.lnk -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\DDV.msi -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\DDV.par -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\DDV.res -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\instance.dat -> Deleted
[PUP][File] C:\ProgramData\{AA6BF06E-316C-487A-9BC2-5F06A43C56B1}\mia.lib -> Deleted

¤¤¤ Hosts File : 1 ¤¤¤
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 localhost

¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000036b]) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: +++++
--- User ---
[MBR] cc827a6732c004eedc18db951291cd04
[BSP] e0e591445a870ad9815c92dc5d140482 : Empty|VT.Unknown MBR Code
Partition table:
0 - [MAN-MOUNT] EFI system partition | Offset (sectors): 2048 | Size: 500 MB
1 - [SYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 1026048 | Size: 40 MB
2 - [MAN-MOUNT] Microsoft reserved partition | Offset (sectors): 1107968 | Size: 128 MB
3 - [SYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 1370112 | Size: 750 MB
4 - Basic data partition | Offset (sectors): 2906112 | Size: 468471 MB
5 - [SYSTEM][MAN-MOUNT] Microsoft recovery partition | Offset (sectors): 962334720 | Size: 7049 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2: +++++
--- User ---
[MBR] e1081c0feb0c15b931ef016b4c9f1ce1
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32 (0xb) [VISIBLE] Offset (sectors): 8192 | Size: 3776 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )
 
No items were detected with MBAB scan and did not prompt me for reboot. I saved the report and have posted it below. I noticed there were items in quarantine. Should those items be deleted? Do you need to see earlier MBAM scan reports that did have items detected?

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/23/2015
Scan Time: 10:31 PM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.23.09
Rootkit Database: v2015.11.23.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Nicki A. Layman

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 337449
Time Elapsed: 14 min, 35 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
 
AdwCleaner

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 22:59:55
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 8.1 (x64)
# Username : Nicki A. Layman - C3N01-NICKI
# Running from : C:\Users\Nicki A. Layman\Desktop\adwcleaner_5.022.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam

***** [ Files ] *****

[-] File Deleted : C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\pbjikboenpfhbbejgkoklgkhjpfogcam

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : pbjikboenpfhbbejgkoklgkhjpfogcam

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1116 bytes] ##########
 
JRT Report

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.0 (11.12.2015)
Operating System: Windows 8.1 x64
Ran by Nicki A. Layman (Administrator) on Mon 11/23/2015 at 23:08:11.59
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 4

Successfully deleted: C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam (Folder)
Successfully deleted: C:\Users\Nicki A. Layman\AppData\Local\plutotv (Folder)
Successfully deleted: C:\WINDOWS\system32\Tasks\PCDEventLauncherTask (Task)
Successfully deleted: C:\WINDOWS\system32\Tasks\PCDoctorBackgroundMonitorTask (Task)



Registry: 1

Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 11/23/2015 at 23:11:20.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Prior to this incident, the computer seemed to be slowing down some and running all the time. The trigger for all of this seemed to be an "update" to Freemake Video Converter which had been installed on the computer prior to the "update" and used without incident. I am wondering if this program should be removed to avoid future/further problems as it is still loaded on the computer. The first sign that something was wrong was when I went to use my browser (Chrome) and Yahoo kept showing up and I could not change the default. I knew something was wrong and immediately started doing scans to try and keep the problem at bay. The computer seemed to be running quieter after the initial scans I did (not the steps you gave me) and the wackiness I was seeing when using Chrome seemed to improve. What made me think there was still a problem was that Hitman kept coming up with problems even after multiple scans. This made me think this "thing" had quickly gotten deep into the computer and was not letting go. I have only completed the items you listed. The computer is functioning (fan is running quite a bit) and some items still appear in the taskbar list (SearchMoreKnowDesktopSearch.exe, AdAware Tray.exe, Dashlane.exe). Will wait to hear next steps from you.
 
Freemake Video Converter is a legit program.

Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic.

  • Double click to run it.
  • Make sure you checkmark Addition.txt box.
  • Press Scan button.
  • Scan will create two logs, FRST.txt and Addition.txt in the same directory the tool is run. Please copy and paste them to your reply.
 
FRST second round

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:23-11-2015
Ran by Nicki A. Layman (administrator) on C3N01-NICKI (24-11-2015 07:30:30)
Running from C:\Users\Nicki A. Layman\Desktop\TechSpot
Loaded Profiles: Nicki A. Layman (Available Profiles: Nicki A. Layman)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Stardock Software, Inc) C:\Program Files (x86)\Start8\Start8Srv.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Waves Audio Ltd.) C:\Program Files\Realtek\Audio\HDA\WavesSysSvc64.exe
(SurfRight B.V.) C:\Program Files\HitmanPro\hmpsched.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\afwServ.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Garmin Ltd. or its subsidiaries) C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe
(Kinetic Jump Software, LLC) C:\Program Files (x86)\Common Files\AppLifeUpdateService2\kjsausvc.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Reflect\ReflectService.exe
(Dell Inc.) C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe
(Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Dell Inc.) C:\Program Files (x86)\Dell Customer Connect\DCCService.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Stardock Software, Inc) C:\Program Files (x86)\Start8\Start8_64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Intel Corporation) C:\Windows\System32\igfxTray.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
() C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9600.16422_x64__8wekyb3d8bbwe\glcnd.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe
(Microsoft Corporation) C:\Windows\splwow64.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [5776712 2013-11-25] (Dell Inc.)
HKLM\...\Run: [WavesSvc] => C:\Program Files\Realtek\Audio\HDA\WavesSvc64.exe [562264 2014-04-10] (Waves Audio Ltd.)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7573720 2014-05-06] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1385840 2014-04-15] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1385840 2014-04-15] (Realtek Semiconductor)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.)
HKLM-x32\...\Run: [BrStsMon00] => C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [3076096 2012-06-06] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [ControlCenter4] => C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe [143360 2012-09-06] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [6133520 2015-11-06] (AVAST Software)
HKLM-x32\...\Run: [ProductUpdater] => C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe [71680 2015-10-09] ()
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1403304 2015-10-29] (Garmin Ltd. or its subsidiaries)
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Run: [Hudl Mercury] => C:\Program Files (x86)\Hudl Mercury\HudlMercury.exe [3412320 2015-04-02] (Agile Sports Technologies)
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Winlogon: [Shell] - <==== ATTENTION
HKU\S-1-5-18\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8551848 2015-10-19] (Piriform Ltd)
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1403304 2015-10-29] (Garmin Ltd. or its subsidiaries)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-10-02] (AVAST Software)
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\WINDOWS\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\WINDOWS\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Billminder.lnk [2015-06-12]
ShortcutTarget: Billminder.lnk -> C:\Program Files (x86)\Quicken\billmind.exe (Intuit)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk [2015-06-12]
ShortcutTarget: Quicken Scheduled Updates.lnk -> C:\Program Files (x86)\Quicken\bagent.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Quicken Startup.lnk [2015-06-12]
ShortcutTarget: Quicken Startup.lnk -> C:\Program Files (x86)\Quicken\QWDLLS.EXE (Intuit)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
Tcpip\..\Interfaces\{04B62A43-B658-451D-BB8C-19A8BE0592DD}: [DhcpNameServer] 75.75.75.75 75.75.76.76

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
SearchScopes: HKLM -> DefaultScope value is missing
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-360536505-2673825806-2265472118-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-09-16] (AVAST Software)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-09-16] (AVAST Software)
DPF: HKLM-x32 {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} hxxps://support.dell.com/systemprofiler/SysProExe.CAB

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-10-08] ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll [2015-10-13] (Google, Inc.)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-11-23] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-11-23] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin HKU\S-1-5-21-360536505-2673825806-2265472118-1001: @citrixonline.com/appdetectorplugin -> C:\Users\Nicki A. Layman\AppData\Local\Citrix\Plugins\104\npappdetector.dll [2015-05-19] (Citrix Online)
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-10-02] [not signed]

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxps://www.google.com/?gws_rd=ssl"
CHR Profile: C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-11-23]
CHR Extension: (Google Docs) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-11-23]
CHR Extension: (Google Drive) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-11-23]
CHR Extension: (YouTube) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-11-23]
CHR Extension: (EasyBib) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\cbpiiblghhnlalifiaddecedaeaijdpe [2015-11-23]
CHR Extension: (Google Search) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-23]
CHR Extension: (Google News) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\dllkocilcinkggkchnjgegijklcililc [2015-11-23]
CHR Extension: (Pandora) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\fbangkleohkafngihneedemihgfeikcl [2015-11-23]
CHR Extension: (Google Finance) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcgckldmmjdbpdejkclmfnnnehhocbfp [2015-11-23]
CHR Extension: (Google Sheets) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-11-23]
CHR Extension: (Google Docs Offline) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2015-11-23]
CHR Extension: (Avast Online Security) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-11-23]
CHR Extension: (Print) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\idfnpgjblkahngbondojabhffkkdekbd [2015-11-23]
CHR Extension: (Little Alchemy) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\knkapnclbofjjgicpkfoagdjohlfjhpd [2015-11-23]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-11-23]
CHR Extension: (Amazon Assistant for Chrome) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam [2015-11-23]
CHR Extension: (Gmail) - C:\Users\Nicki A. Layman\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-11-23]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-09-16]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [146600 2015-10-02] (AVAST Software)
R2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [109008 2015-10-02] (AVAST Software)
R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [4048280 2015-10-02] (Avast Software)
S3 BrYNSvc; C:\Program Files (x86)\Browny02\BrYNSvc.exe [266240 2012-06-05] (Brother Industries, Ltd.) [File not signed]
R2 Dell Customer Connect; C:\Program Files (x86)\Dell Customer Connect\DCCService.exe [137968 2015-09-22] (Dell Inc.)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.)
S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [278568 2014-10-31] (Aviata, Inc.)
R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [237272 2015-08-27] (Dell Inc.)
R2 Garmin Device Interaction Service; C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe [777744 2015-10-29] (Garmin Ltd. or its subsidiaries)
R2 HitmanProScheduler; C:\Program Files\HitmanPro\hmpsched.exe [127752 2015-11-23] (SurfRight B.V.)
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [315352 2014-05-21] (Intel Corporation)
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [887232 2013-12-24] (Intel(R) Corporation)
R2 KjsUpdateService2; C:\Program Files (x86)\Common Files\AppLifeUpdateService2\kjsausvc.exe [12800 2011-08-02] (Kinetic Jump Software, LLC) [File not signed]
R2 My Dell Client Framework; C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe [168960 2014-01-10] (Dell Inc.) [File not signed]
R2 ReflectService.exe; C:\Program Files\Macrium\Reflect\ReflectService.exe [3446224 2015-02-23] (Paramount Software UK Ltd)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-01-08] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [1915920 2014-04-04] (SoftThinks SAS)
R2 Start8; C:\Program Files (x86)\Start8\Start8Srv.exe [143288 2014-06-18] (Stardock Software, Inc)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.)
R2 WavesSysSvc; C:\Program Files\Realtek\Audio\HDA\WavesSysSvc64.exe [497664 2014-04-06] (Waves Audio Ltd.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [28656 2015-10-02] (AVAST Software)
R1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [28144 2015-10-02] (AVAST Software)
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [90968 2015-10-02] (AVAST Software)
R0 aswNdisFlt; C:\Windows\System32\DRIVERS\aswNdisFlt.sys [454528 2015-10-02] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93528 2015-10-02] (AVAST Software)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65224 2015-10-02] (AVAST Software)
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1059656 2015-11-06] (AVAST Software)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [449992 2015-11-06] (AVAST Software)
S2 aswStm; C:\Windows\system32\drivers\aswStm.sys [153744 2015-10-02] (AVAST Software)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [274808 2015-10-02] (AVAST Software)
R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3855872 2013-09-11] (Qualcomm Atheros Communications, Inc.)
R3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\Windows\system32\drivers\DellProf.sys [24240 2015-09-11] (Dell Computer Corporation)
R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.)
S3 dot4; C:\Windows\system32\DRIVERS\Dot4.sys [146856 2013-06-04] (Windows (R) Win 7 DDK provider)
S3 Dot4Print; C:\Windows\System32\drivers\Dot4Prt.sys [21928 2013-06-04] (Windows (R) Win 7 DDK provider)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
S2 mrtRate; no ImagePath
R0 ngvss; C:\Windows\System32\Drivers\ngvss.sys [132656 2015-10-02] (AVAST Software)
S3 PSMounterEx; C:\Windows\system32\drivers\psmounterex.sys [169480 2015-02-23] (Windows (R) Win 7 DDK provider)
S3 PSVolAcc; C:\Windows\System32\Drivers\PSVolAcc.sys [12760 2014-07-21] (Paramount Software UK Ltd)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [31472 2014-02-19] (Synaptics Incorporated)
U3 TrueSight; C:\Windows\System32\drivers\TrueSight.sys [35064 2015-11-23] ()
R3 TXEIx64; C:\Windows\System32\drivers\TXEIx64.sys [88592 2014-01-15] (Intel Corporation)
R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [274336 2015-10-02] (Avast Software)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
S3 iscFlash; \??\C:\Users\NICKIA~1.LAY\AppData\Local\Temp\7zSDE41.tmp\iscflashx64.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-11-23 23:31 - 2015-11-23 23:31 - 00000000 ____D C:\Users\Nicki A. Layman\Desktop\TechSpot
2015-11-23 21:51 - 2015-11-23 22:09 - 00000000 ____D C:\ProgramData\RogueKiller
2015-11-23 21:51 - 2015-11-23 21:51 - 00035064 _____ C:\WINDOWS\system32\Drivers\TrueSight.sys
2015-11-23 20:46 - 2015-11-23 20:46 - 00000087 _____ C:\Users\Nicki A. Layman\Desktop\3 infections - TechSpot Forums.url
2015-11-23 20:22 - 2015-11-24 07:30 - 00000000 ____D C:\FRST
2015-11-23 19:14 - 2015-11-23 19:35 - 00000000 ____D C:\Program Files (x86)\Dashlane
2015-11-23 19:13 - 2015-11-23 19:13 - 00513832 _____ (Dashlane inc.) C:\Users\Nicki A. Layman\Downloads\Dashlane_Launcher_bchrome-1441010438.exe
2015-11-23 18:07 - 2015-11-23 22:59 - 00000000 ____D C:\AdwCleaner
2015-11-23 18:06 - 2015-11-23 18:06 - 01733632 _____ C:\Users\Nicki A. Layman\Downloads\adwcleaner_5.022.exe
2015-11-23 17:02 - 2015-11-23 17:02 - 00000854 _____ C:\Users\Nicki A. Layman\Desktop\CCleaner.lnk
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\kbdgeoqw.dll
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZST.DLL
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZEL.DLL
2015-11-23 16:00 - 2015-10-22 12:43 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\system32\KBDAZE.DLL
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kbdgeoqw.dll
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZST.DLL
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZEL.DLL
2015-11-23 16:00 - 2015-10-22 11:59 - 00007168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KBDAZE.DLL
2015-11-23 16:00 - 2015-10-22 11:21 - 01200128 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Globalization.dll
2015-11-23 16:00 - 2015-10-22 11:21 - 00323072 _____ (Microsoft Corporation) C:\WINDOWS\system32\GlobCollationHost.dll
2015-11-23 16:00 - 2015-10-22 10:58 - 00868864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Globalization.dll
2015-11-23 16:00 - 2015-10-22 10:58 - 00200704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\GlobCollationHost.dll
2015-11-23 16:00 - 2015-10-22 09:08 - 00513456 _____ C:\WINDOWS\SysWOW64\locale.nls
2015-11-23 16:00 - 2015-10-22 09:08 - 00513456 _____ C:\WINDOWS\system32\locale.nls
2015-11-23 16:00 - 2015-10-11 01:34 - 00468824 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBHUB3.SYS
2015-11-23 16:00 - 2015-10-11 01:34 - 00462168 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbhub.sys
2015-11-23 16:00 - 2015-10-11 01:34 - 00443224 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbport.sys
2015-11-23 16:00 - 2015-10-11 01:34 - 00092504 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbehci.sys
2015-11-23 16:00 - 2015-10-11 01:34 - 00027992 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbd.sys
2015-11-23 16:00 - 2015-10-10 13:41 - 00037376 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbuhci.sys
2015-11-23 16:00 - 2015-10-10 13:41 - 00030208 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbohci.sys
2015-11-23 16:00 - 2015-10-10 12:20 - 00186880 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll
2015-11-23 16:00 - 2015-10-08 11:11 - 00060928 _____ (Microsoft Corporation) C:\WINDOWS\system32\PCPKsp.dll
2015-11-23 16:00 - 2015-10-08 10:50 - 00053248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PCPKsp.dll
2015-11-23 16:00 - 2015-10-05 13:28 - 00146432 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininit.exe
2015-11-23 16:00 - 2015-10-05 13:25 - 00572928 _____ (Microsoft Corporation) C:\WINDOWS\system32\winlogon.exe
2015-11-23 16:00 - 2015-10-03 14:41 - 01385280 _____ (Microsoft Corporation) C:\WINDOWS\system32\msctf.dll
2015-11-23 16:00 - 2015-10-03 14:41 - 01124384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msctf.dll
2015-11-23 16:00 - 2015-09-28 13:31 - 02775552 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll
2015-11-23 16:00 - 2015-09-28 13:24 - 02462720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll
2015-11-23 15:36 - 2015-11-23 15:36 - 00001767 _____ C:\Users\Public\Desktop\iTunes.lnk
2015-11-23 15:36 - 2015-11-23 15:36 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2015-11-23 15:35 - 2015-11-23 15:36 - 00000000 ____D C:\Program Files\iTunes
2015-11-23 15:35 - 2015-11-23 15:35 - 00000000 ____D C:\Program Files\iPod
2015-11-23 15:35 - 2015-11-23 15:35 - 00000000 ____D C:\Program Files (x86)\iTunes
2015-11-23 15:07 - 2015-11-23 15:07 - 00001338 _____ C:\Users\Public\Desktop\Freemake Video Converter.lnk
2015-11-23 15:07 - 2015-11-23 15:07 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Freemake
2015-11-23 15:07 - 2015-11-23 15:07 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Freemake
2015-11-23 15:06 - 2015-11-23 15:07 - 00000000 ____D C:\Program Files (x86)\Freemake
2015-11-23 15:04 - 2015-11-23 15:04 - 01275048 _____ (Ellora Assets Corporation ) C:\Users\Nicki A. Layman\Downloads\FreemakeVideoConverterSetup (1).exe
2015-11-23 14:07 - 2015-10-13 10:59 - 00397224 _____ (Microsoft Corporation) C:\WINDOWS\system32\bcryptprimitives.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00340872 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\bcryptprimitives.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00137960 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncrypt.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00120376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncrypt.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00106952 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncryptsslp.dll
2015-11-23 14:07 - 2015-10-13 10:59 - 00091416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncryptsslp.dll
2015-11-23 14:07 - 2015-10-11 01:36 - 00561952 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2015-11-23 14:07 - 2015-10-11 01:36 - 00177496 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys
2015-11-23 14:07 - 2015-10-10 13:40 - 00202240 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb20.sys
2015-11-23 14:07 - 2015-10-10 13:39 - 00401408 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb.sys
2015-11-23 14:07 - 2015-10-10 13:07 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll
2015-11-23 14:07 - 2015-10-10 12:33 - 01441280 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2015-11-23 14:07 - 2015-10-10 12:27 - 00432640 _____ (Microsoft Corporation) C:\WINDOWS\system32\schannel.dll
2015-11-23 14:07 - 2015-10-10 12:11 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll
2015-11-23 14:07 - 2015-10-10 11:45 - 00359424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\schannel.dll
2015-11-23 14:06 - 2015-10-30 18:46 - 25818624 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2015-11-23 14:06 - 2015-10-30 18:25 - 02886656 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2015-11-23 14:06 - 2015-10-30 18:24 - 00585728 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2015-11-23 14:06 - 2015-10-30 18:11 - 05990912 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2015-11-23 14:06 - 2015-10-30 18:11 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2015-11-23 14:06 - 2015-10-30 17:52 - 20331520 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2015-11-23 14:06 - 2015-10-30 17:47 - 00504832 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2015-11-23 14:06 - 2015-10-30 17:42 - 02279936 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2015-11-23 14:06 - 2015-10-30 17:39 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2015-11-23 14:06 - 2015-10-30 17:36 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2015-11-23 14:06 - 2015-10-30 17:32 - 00720896 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2015-11-23 14:06 - 2015-10-30 17:31 - 00801280 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2015-11-23 14:06 - 2015-10-30 17:22 - 14457856 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2015-11-23 14:06 - 2015-10-30 17:17 - 02487808 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2015-11-23 14:06 - 2015-10-30 17:16 - 04527616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2015-11-23 14:06 - 2015-10-30 17:14 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2015-11-23 14:06 - 2015-10-30 17:10 - 00689152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2015-11-23 14:06 - 2015-10-30 17:09 - 12854272 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2015-11-23 14:06 - 2015-10-30 17:04 - 01547264 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2015-11-23 14:06 - 2015-10-30 16:53 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2015-11-23 14:06 - 2015-10-30 16:51 - 02011136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2015-11-23 14:06 - 2015-10-30 16:48 - 01311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2015-11-23 14:06 - 2015-10-30 16:46 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2015-11-23 14:06 - 2015-10-20 16:54 - 00136904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe
2015-11-23 14:06 - 2015-10-20 09:53 - 03705856 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll
2015-11-23 14:06 - 2015-10-20 09:36 - 02243072 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll
2015-11-23 14:06 - 2015-10-20 09:35 - 00891904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll
2015-11-23 14:06 - 2015-10-20 09:34 - 00409088 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll
2015-11-23 14:06 - 2015-10-20 09:34 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll
2015-11-23 14:06 - 2015-10-20 09:34 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe
2015-11-23 14:06 - 2015-10-20 09:33 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll
2015-11-23 14:06 - 2015-10-20 09:14 - 00721920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll
2015-11-23 14:06 - 2015-10-20 09:13 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll
2015-11-23 14:06 - 2015-10-20 09:13 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll
2015-11-23 14:06 - 2015-10-20 09:13 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe
2015-11-23 14:06 - 2015-10-15 11:08 - 00990208 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll
2015-11-23 14:06 - 2015-10-15 10:46 - 00803328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll
2015-11-23 14:06 - 2015-10-14 18:02 - 07455064 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2015-11-23 14:06 - 2015-10-14 18:02 - 01659560 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2015-11-23 14:06 - 2015-10-14 18:02 - 01519592 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2015-11-23 14:06 - 2015-10-14 18:02 - 01487008 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2015-11-23 14:06 - 2015-10-14 18:02 - 01355848 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2015-11-23 14:06 - 2015-10-13 12:10 - 00559616 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\afd.sys
2015-11-23 14:06 - 2015-10-13 12:10 - 00108032 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tdx.sys
2015-11-23 14:04 - 2015-10-17 09:19 - 04176384 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2015-11-23 14:04 - 2015-10-08 11:08 - 01083904 _____ (Microsoft Corporation) C:\WINDOWS\system32\IKEEXT.DLL
2015-11-23 13:59 - 2015-11-23 13:59 - 00024048 _____ C:\Users\Nicki A. Layman\Downloads\cc_20151123_135917.reg
2015-11-23 13:57 - 2015-11-23 13:57 - 06762072 _____ (Piriform Ltd) C:\Users\Nicki A. Layman\Downloads\ccsetup511.exe
2015-11-23 13:34 - 2015-11-23 13:34 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-11-23 13:33 - 2015-11-24 07:24 - 00000936 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2015-11-23 13:33 - 2015-11-23 22:38 - 00000940 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2015-11-23 13:33 - 2015-11-23 13:33 - 00003912 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2015-11-23 13:33 - 2015-11-23 13:33 - 00003676 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2015-11-23 10:04 - 2015-11-23 17:21 - 00001488 _____ C:\WINDOWS\system32\.crusader
2015-11-23 09:49 - 2015-11-23 09:49 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HitmanPro
2015-11-23 09:49 - 2015-11-23 09:49 - 00000000 ____D C:\Program Files\HitmanPro
2015-11-23 09:44 - 2015-11-23 09:44 - 00005134 _____ C:\MAB Scan 11.23.15.txt
2015-11-22 21:44 - 2015-11-23 19:35 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Roaming\Dashlane
2015-11-19 13:58 - 2015-11-19 13:58 - 00008561 _____ C:\Users\Nicki A. Layman\Documents\2015.16 Bantam Alpha.xlsx
2015-11-17 06:01 - 2015-11-17 06:01 - 00001891 _____ C:\Users\Nicki A. Layman\Desktop\2015.16 BANTAM A SEASON RECORD - Shortcut.lnk
2015-11-16 19:43 - 2015-11-16 19:48 - 00012343 _____ C:\Users\Nicki A. Layman\Documents\Rice Boys Hockey 2015-16 Schedule Revised.xlsx
2015-11-12 22:50 - 2015-11-12 22:50 - 00026880 _____ (Western Digital Technologies, Inc.) C:\WINDOWS\system32\Drivers\wdcsam64.sys
2015-11-09 17:41 - 2015-11-09 17:41 - 00011578 _____ C:\Users\Nicki A. Layman\Downloads\1inch light filtering mini blind.webp
2015-11-09 17:13 - 2015-11-10 06:16 - 00009799 _____ C:\Users\Nicki A. Layman\Documents\Elen DOnation.xlsx
2015-11-06 06:08 - 2015-11-06 06:08 - 00001908 _____ C:\Users\Public\Desktop\Garmin Express.lnk
2015-11-06 06:08 - 2015-11-06 06:08 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Garmin
2015-11-01 22:14 - 2015-11-01 22:14 - 00018295 _____ C:\Users\Nicki A. Layman\Downloads\collegiate-heavy-outline.zip
2015-10-29 09:39 - 2015-11-06 08:52 - 00010945 _____ C:\Users\Nicki A. Layman\Documents\Stunt Night Costumer Contact.xlsx
2015-10-27 19:14 - 2015-09-29 07:24 - 00155480 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tpm.sys
2015-10-27 19:14 - 2015-09-04 14:24 - 00154112 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tunnel.sys
2015-10-27 19:14 - 2015-08-20 15:45 - 01380048 _____ (Microsoft Corporation) C:\WINDOWS\system32\gdi32.dll
2015-10-27 19:14 - 2015-08-20 12:48 - 01096704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\gdi32.dll
2015-10-27 19:13 - 2015-09-12 08:47 - 00414559 _____ C:\WINDOWS\system32\ApnDatabase.xml
2015-10-27 19:13 - 2015-09-07 11:22 - 00477184 _____ (Microsoft Corporation) C:\WINDOWS\system32\puiobj.dll
2015-10-27 19:13 - 2015-09-07 10:54 - 00367104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\puiobj.dll
2015-10-27 19:13 - 2015-09-07 10:30 - 01091584 _____ (Microsoft Corporation) C:\WINDOWS\system32\localspl.dll
2015-10-27 19:13 - 2015-08-28 17:20 - 00183368 _____ (Microsoft Corporation) C:\WINDOWS\system32\AuthHost.exe

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-11-24 07:25 - 2015-09-08 04:53 - 01133416 _____ C:\WINDOWS\WindowsUpdate.log
2015-11-24 07:24 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\system32\sru
2015-11-23 23:04 - 2014-08-16 11:57 - 00000000 ____D C:\Program Files (x86)\Dell Backup and Recovery
2015-11-23 23:02 - 2014-03-18 04:53 - 00863592 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2015-11-23 23:01 - 2015-09-08 04:52 - 00016081 _____ C:\WINDOWS\setupact.log
2015-11-23 23:01 - 2013-08-22 09:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2015-11-23 22:47 - 2014-10-19 16:56 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2015-11-23 22:29 - 2015-01-30 19:27 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-360536505-2673825806-2265472118-1001
2015-11-23 17:23 - 2013-08-22 09:44 - 00377600 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2015-11-23 16:01 - 2013-08-22 10:20 - 00000000 ____D C:\WINDOWS\CbsTemp
2015-11-23 15:55 - 2014-10-30 12:26 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Picasa 3
2015-11-23 15:54 - 2014-10-30 12:19 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Roaming\vlc
2015-11-23 15:35 - 2015-01-30 14:47 - 00000000 ____D C:\Program Files\Common Files\Apple
2015-11-23 15:10 - 2015-09-16 14:15 - 00424318 _____ C:\WINDOWS\PFRO.log
2015-11-23 15:07 - 2015-10-01 20:55 - 00000000 ____D C:\ProgramData\Freemake
2015-11-23 14:22 - 2014-10-19 17:29 - 00000000 ____D C:\ProgramData\Microsoft Help
2015-11-23 14:17 - 2013-08-22 10:36 - 00000000 ____D C:\Program Files\Common Files\microsoft shared
2015-11-23 14:13 - 2014-10-19 16:01 - 00000000 ____D C:\WINDOWS\system32\MRT
2015-11-23 14:09 - 2014-10-19 16:01 - 145617392 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2015-11-23 13:34 - 2014-10-19 15:22 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\Google
2015-11-23 13:34 - 2014-10-19 15:22 - 00000000 ____D C:\Program Files (x86)\Google
2015-11-23 13:33 - 2014-10-19 15:21 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\Deployment
2015-11-23 13:11 - 2014-10-19 14:53 - 00000000 ____D C:\Users\Nicki A. Layman
2015-11-23 10:11 - 2015-09-06 09:12 - 00000000 ____D C:\ProgramData\HitmanPro
2015-11-23 09:47 - 2015-09-16 16:41 - 00004182 _____ C:\WINDOWS\System32\Tasks\avast! Emergency Update
2015-11-23 09:45 - 2013-08-22 10:36 - 00000000 ____D C:\WINDOWS\security
2015-11-23 09:45 - 2013-08-22 08:25 - 00262144 ___SH C:\WINDOWS\system32\config\BBI
2015-11-23 09:24 - 2015-04-23 21:52 - 00000000 ____D C:\ProgramData\Skype
2015-11-23 00:10 - 2015-06-15 19:18 - 00707584 ___SH C:\Users\Nicki A. Layman\Downloads\Thumbs.db
2015-11-20 08:25 - 2015-01-30 11:13 - 00000000 ____D C:\Users\Nicki A. Layman\Documents\03-Cale
2015-11-18 09:47 - 2015-01-30 12:24 - 00009139 _____ C:\Users\Nicki A. Layman\Documents\Injection Date Calculator.xlsx
2015-11-16 12:00 - 2015-01-30 11:15 - 00000000 ____D C:\Users\Nicki A. Layman\Documents\00-Nicki
2015-11-14 07:30 - 2014-08-16 11:51 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2015-11-09 07:09 - 2015-08-26 18:20 - 00000000 ____D C:\Users\Nicki A. Layman\Documents\Cook'n Backups
2015-11-09 07:03 - 2015-03-12 09:50 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\eclipse
2015-11-06 09:47 - 2015-09-16 16:41 - 01059656 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsnx.sys
2015-11-06 09:47 - 2015-09-16 16:41 - 00449992 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswsp.sys
2015-11-06 06:09 - 2015-08-25 10:59 - 00000000 ____D C:\Program Files (x86)\Garmin
2015-11-06 06:09 - 2014-08-16 11:46 - 00000000 ____D C:\ProgramData\Package Cache
2015-11-06 06:08 - 2015-08-25 10:58 - 00003554 _____ C:\WINDOWS\System32\Tasks\GarminUpdaterTask
2015-11-02 19:23 - 2015-04-01 14:33 - 00810488 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2015-11-02 19:23 - 2015-04-01 14:33 - 00176632 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2015-10-30 23:02 - 2015-09-03 07:32 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\Hudl Mercury Projects
2015-10-30 22:53 - 2014-10-19 14:54 - 00000000 ____D C:\Users\Nicki A. Layman\AppData\Local\VirtualStore
2015-10-27 19:33 - 2015-05-06 15:03 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live
2015-10-27 19:33 - 2014-10-19 17:19 - 00001392 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Photo Gallery.lnk
2015-10-27 19:33 - 2014-10-19 17:19 - 00001323 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Movie Maker.lnk
2015-10-27 19:32 - 2015-05-06 15:03 - 00002504 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Messenger.lnk
2015-10-27 19:32 - 2015-05-06 15:03 - 00001476 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live Mail.lnk
2015-10-27 19:31 - 2015-09-29 19:21 - 00000774 _____ C:\WINDOWS\DirectX.log
2015-10-27 19:18 - 2013-08-22 10:36 - 00000000 ___RD C:\WINDOWS\ToastData

==================== Files in the root of some directories =======

2014-08-16 11:48 - 2014-08-16 11:48 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

Some files in TEMP:
====================
C:\Users\Nicki A. Layman\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Nicki A. Layman\AppData\Local\Temp\sqlite3.dll


==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-11-15 11:23

==================== End of FRST.txt ============================
 
Addition.txt second round

Additional scan result of Farbar Recovery Scan Tool (x64) Version:23-11-2015
Ran by Nicki A. Layman (2015-11-24 07:32:04)
Running from C:\Users\Nicki A. Layman\Desktop\TechSpot
Windows 8.1 (X64) (2014-10-19 19:53:47)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-360536505-2673825806-2265472118-500 - Administrator - Disabled)
Guest (S-1-5-21-360536505-2673825806-2265472118-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-360536505-2673825806-2265472118-1004 - Limited - Enabled)
Nicki A. Layman (S-1-5-21-360536505-2673825806-2265472118-1001 - Administrator - Enabled) => C:\Users\Nicki A. Layman

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: avast! Antivirus (Disabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Disabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus (Disabled) {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DE0A178-AC7B-4650-806C-CF226DE03766}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
AppLifeSetup (x32 Version: 1.0.0 - Microsoft) Hidden
Avast Premier (HKLM-x32\...\Avast) (Version: 10.4.2233 - AVAST Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Brother MFL-Pro Suite MFC-J6710DW (HKLM-x32\...\{17795164-3BC1-4D4F-8ADA-65C895EBFC9A}) (Version: 2.0.0.0 - Brother Industries, Ltd.)
CCleaner (HKLM\...\CCleaner) (Version: 5.11 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Cook'n (HKLM-x32\...\Cook'n) (Version: - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.7.1.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.1.2 - Dell Inc.)
Dell Customer Connect (HKLM-x32\...\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF}) (Version: 1.3.28.0 - Dell Inc.)
Dell Data Vault (Version: 4.3.5.1 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\{24F2AD94-CC1B-4294-B184-D4D31A3186A7}) (Version: 2.42.0012 - Aviata Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.93 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.1.14 - Dell)
Dell System Detect (HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\73f463568823ebbe) (Version: 6.6.0.2 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.1.2.1 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.)
Elevated Installer (x32 Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
ffdshow v1.3.4500 [2013-01-06] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4500.0 - )
Freemake Video Converter version 4.1.7 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.7 - Ellora Assets Corporation)
Garmin Express (HKLM-x32\...\{b292f4e5-60ca-4bb8-8810-e5f908c3c1ff}) (Version: 4.1.10.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 4.1.10.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.86 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.28.15 - Google Inc.) Hidden
HL-2270DW (HKLM-x32\...\{E2A97415-BD97-4867-B906-05E39E9EE51F}) (Version: 1.1.6.0 - Brother Industries, Ltd.)
Hudl Mercury (HKLM-x32\...\{BB93E1B1-1149-4303-9504-45993A2489CB}_is1) (Version: 1.4.19 - Agile Sports Technologies, Inc.)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel(R) Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
iTunes (HKLM\...\{E690A491-702F-4DEC-9977-C015D1DBB57C}) (Version: 12.3.1.23 - Apple Inc.)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.0 - Paramount Software (UK) Ltd.)
Macrium Reflect Free Edition (Version: 6.0.753 - Paramount Software (UK) Ltd.) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
My Dell Client Framework (HKLM-x32\...\InstallShield_{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}) (Version: 1.0.0.3 - Dell)
My Dell Client Framework (x32 Version: 1.0.0.3 - Dell) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
Quicken 2003 Basic (HKLM-x32\...\InstallShield_{88D0E768-CD6A-42A9-97F9-2B12CF740019}) (Version: 12.00.0000 - Intuit)
Quicken 2003 Basic (x32 Version: 12.00.0000 - Intuit) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.16.005 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.39048 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7240 - Realtek Semiconductor Corp.)
Stardock Start8 (HKLM-x32\...\Stardock Start8) (Version: 1.45 - Stardock Software, Inc.)
StatTrak Address Manager (HKLM-x32\...\StatTrak Address Manager) (Version: Patch 5.1.30 - All-Pro Software)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-360536505-2673825806-2265472118-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation)

==================== Restore Points =========================

06-11-2015 06:07:07 Garmin Express
14-11-2015 07:39:54 Scheduled Checkpoint
22-11-2015 07:53:39 Scheduled Checkpoint
23-11-2015 09:23:35 Removed Skype™ 7.4
23-11-2015 10:01:31 Checkpoint by HitmanPro
23-11-2015 10:03:32 Checkpoint by HitmanPro
23-11-2015 12:59:00 AA11
23-11-2015 13:07:21 AA11
23-11-2015 13:08:29 AA11
23-11-2015 13:13:02 AA11
23-11-2015 13:23:06 AA11
23-11-2015 13:26:29 AA11
23-11-2015 13:27:23 AA11
23-11-2015 13:30:06 AA11
23-11-2015 17:20:54 Checkpoint by HitmanPro
23-11-2015 23:08:17 JRT Pre-Junkware Removal

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 08:25 - 2015-06-17 11:06 - 00000732 ____N C:\WINDOWS\system32\Drivers\etc\hosts

127.0.0.1 localhost

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {1DD5D3BA-1FE9-4EC6-BB16-4948EC442C50} - System32\Tasks\Dell\Dell Product Registration => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {21046854-1264-4113-B1EF-09138E20875C} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2015-09-30] (Dell Inc.)
Task: {2FF4A3C4-9B7A-4ECD-ACDD-F7D822A4CF3D} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2015-10-19] (Piriform Ltd)
Task: {312200C0-BBC7-4DF4-B1DE-D17ED52A480D} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-10-02] (AVAST Software)
Task: {32CDFC8F-D722-4C8B-8093-A52EC8E73E36} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-11-23] (Microsoft Corporation)
Task: {4F00D783-BC0B-4D12-B3D8-04178FA16408} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-23] (Google Inc.)
Task: {8D87D34A-D70D-4305-BE4D-30C138A8CEC7} - System32\Tasks\Dell\Dell Product Registration Update => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {8FEA36B1-3476-4970-8EF1-418376EC2E80} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2015-08-26] (Apple Inc.)
Task: {A3D677CE-4BE9-4F35-91B9-CD3D6F7C4140} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {DF444D6F-4BA2-4A4D-8A4B-2DB2AB9FEF3C} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2014-02-19] (Synaptics Incorporated)
Task: {F4F9FB21-5AC7-4A35-BAC7-05676B885B36} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-23] (Google Inc.)
Task: {F72B4805-3970-452D-A61B-9D0968E08C56} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express SelfUpdater\ExpressSelfUpdater.exe [2015-10-29] ()

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2015-01-20 22:35 - 2015-01-20 22:35 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-10-13 05:45 - 2015-10-13 05:45 - 01328912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2015-05-21 10:14 - 2010-03-15 18:04 - 00143360 _____ () C:\WINDOWS\system32\BrSNMP64.dll
2014-01-10 16:53 - 2014-01-10 16:53 - 00016384 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Interfaces.dll
2014-01-10 16:53 - 2014-01-10 16:53 - 00081408 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Objects.dll
2014-01-10 16:53 - 2014-01-10 16:53 - 00815616 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Resources.dll
2014-01-10 17:24 - 2014-01-10 17:24 - 00052736 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.Client.Pulse.Agent.Plugins.SelfUpdate.dll
2014-01-10 17:24 - 2014-01-10 17:24 - 00019968 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.Client.Pulse.Agent.Common.dll
2014-08-16 11:58 - 2014-03-12 14:22 - 00020256 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIcon.dll
2014-08-16 11:58 - 2014-03-12 14:22 - 00019232 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayNotBackuped.dll
2015-11-23 15:07 - 2015-10-09 16:56 - 00071680 _____ () C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe
2015-10-02 09:46 - 2015-10-02 09:46 - 00103376 _____ () C:\Program Files\AVAST Software\Avast\log.dll
2015-10-02 09:46 - 2015-10-02 09:46 - 00123976 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
2015-11-23 15:07 - 2015-11-23 15:07 - 02994688 _____ () C:\Program Files\AVAST Software\Avast\defs\15112301\algo.dll
2015-10-02 09:46 - 2015-10-02 09:46 - 40539648 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "DisplayName"="Dell"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "ErrorControl"="1"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "ImagePath"="C:\Program Files\Dell\Click 2 Fix+\srvc.exe"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "ObjectName"="LocalSystem"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "Start"="2"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+ => "Type"="272"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+\Parameters => "Application"="C:\Program Files\Dell\Click 2 Fix+\srvc.exe"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Dell Click 2 Fix+\Parameters => "AppParameters"=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer => ""="Service"

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE trusted site: HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\dell.com -> dell.com

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-360536505-2673825806-2265472118-1001\Control Panel\Desktop\\Wallpaper ->
DNS Servers: 75.75.75.75 - 75.75.76.76
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\StartupFolder: => "Quicken Scheduled Updates.lnk"
HKLM\...\StartupApproved\StartupFolder: => "Billminder.lnk"
HKLM\...\StartupApproved\StartupFolder: => "Quicken Startup.lnk"
HKLM\...\StartupApproved\Run: => "RtHDVBg_PushButton"
HKLM\...\StartupApproved\Run: => "QuickSet"
HKLM\...\StartupApproved\Run: => "WavesSvc"
HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "ControlCenter4"
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\StartupApproved\Run: => "GarminExpressTrayApp"
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\StartupApproved\Run: => "Hudl Mercury"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{2CFA9912-FD92-4BF4-ACD6-3C643A234150}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{503F7437-EA58-4838-B2EA-49235B4C948B}] => (Allow) LPort=2869
FirewallRules: [{E4128365-4165-419F-B3CE-F035ECCC946B}] => (Allow) LPort=1900
FirewallRules: [{740C3859-A356-4D06-B143-1ECCCE591165}] => (Allow) LPort=3689
FirewallRules: [{FAFC47C5-903A-4594-A476-E7D058BC420C}] => (Allow) LPort=5353
FirewallRules: [{54FFB2E3-942E-4587-82D4-011B0A6E526F}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{8C939E1F-D746-48F6-A51E-5B34FF6B6402}] => (Allow) C:\Program Files (x86)\Brother\Brmfl10g\FAXRX.exe
FirewallRules: [{FC2AEED0-1381-4166-BAAA-FF81BF6F5AE4}] => (Allow) C:\Program Files (x86)\Brother\Brmfl10g\FAXRX.exe
FirewallRules: [{940A5833-498C-4E32-B826-17C9E17337DE}] => (Allow) LPort=54925
FirewallRules: [TCP Query User{AEA69FEC-1BBF-4181-AFDC-C103C134DF08}C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe] => (Allow) C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe
FirewallRules: [UDP Query User{03374841-6E68-4571-8142-7BF4A93EF238}C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe] => (Allow) C:\users\nicki a. layman\appdata\local\dvo\cook'n11app\cook'n.exe
FirewallRules: [{95A7F861-4D45-41D6-A942-F695AB6423F5}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{A8960591-AD5C-4790-B72A-2E38F12E2C8C}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{C25CDD12-1F54-42F0-B84F-9F08F399A921}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{DA4C9D02-4B80-4F36-93AA-9FF4141C9F6F}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{2E0B0708-F969-464F-BCD5-13F48A0C321C}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{AB3F0D87-480B-41E1-A16F-8491EDDC995F}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{51295AF1-9025-444C-9EFD-5EEC1560046A}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
FirewallRules: [{72C1F036-47A5-40F7-9D3D-975ECE2C4A67}] => (Allow) C:\Program Files\iTunes\iTunes.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000002b8,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000384B95EDA0.72). hr = 0x80070005, Access is denied.
.

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000408,(null),0,REG_BINARY,00000072A1C1E280.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {da387c46-438c-48f2-9a28-15bb4e1b02b6}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a14,(null),0,REG_BINARY,000000CAD39CDE20.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Name: WMI Writer
Writer Instance ID: {fa07ed77-2982-433a-8cc8-f2fa7e6176b9}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000007a4,(null),0,REG_BINARY,0000004DD470E130.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Name: MSSearch Service Writer
Writer Instance ID: {b6e9741c-ec51-4d8a-921d-a1fc4c844249}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000210,SYSTEM\CurrentControlSet\Services\VSS\Diag\Shadow Copy Optimization Writer,0,REG_BINARY,000000384CCFE9F0.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {920a6574-0de7-4bdf-a9d5-7b68c65c6247}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000408,(null),0,REG_BINARY,00000072A1C1E280.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {da387c46-438c-48f2-9a28-15bb4e1b02b6}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001b8,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,000000384CD7E750.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Name: Registry Writer
Writer Instance ID: {74326f7c-0ef0-4dda-a9df-160aecf22be2}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a14,(null),0,REG_BINARY,000000CAD39CDE20.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Name: WMI Writer
Writer Instance ID: {fa07ed77-2982-433a-8cc8-f2fa7e6176b9}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001e4,SYSTEM\CurrentControlSet\Services\VSS\Diag\COM+ REGDB Writer,0,REG_BINARY,000000384CC7EFA0.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Name: COM+ REGDB Writer
Writer Instance ID: {af709e7f-726b-4fc4-9ed5-1bb5186014cc}

Error: (11/23/2015 05:21:51 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000007a4,(null),0,REG_BINARY,0000004DD470E130.72). hr = 0x80070005, Access is denied.
.


Operation:
BackupShutdown Event

Context:
Execution Context: Writer
Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Name: MSSearch Service Writer
Writer Instance ID: {b6e9741c-ec51-4d8a-921d-a1fc4c844249}


System errors:
=============
Error: (11/23/2015 11:01:55 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%2

Error: (11/23/2015 11:00:22 PM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (11/23/2015 10:59:55 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Dell Data Vault Wizard service terminated unexpectedly. It has done this 1 time(s).

Error: (11/23/2015 10:59:55 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The WMI Performance Adapter service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (11/23/2015 10:59:55 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (11/23/2015 10:59:55 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Dell Data Vault service terminated unexpectedly. It has done this 1 time(s).

Error: (11/23/2015 10:59:55 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SoftThinks Agent Service service terminated unexpectedly. It has done this 1 time(s).

Error: (11/23/2015 10:59:55 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Dell Update Service service terminated unexpectedly. It has done this 1 time(s).

Error: (11/23/2015 10:59:54 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Dell Customer Connect service terminated unexpectedly. It has done this 1 time(s).

Error: (11/23/2015 10:59:52 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.


CodeIntegrity:
===================================
Date: 2015-09-16 17:34:22.679
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 15:16:59.167
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 15:08:22.697
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\services.exe) attempted to load \Device\HarddiskVolume5\Program Files\Windows Defender\NisSrv.exe that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-09-16 15:08:04.979
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 13:49:50.293
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\services.exe) attempted to load \Device\HarddiskVolume5\Program Files\Windows Defender\NisSrv.exe that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-09-16 13:49:24.858
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 13:10:45.834
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-16 06:03:09.787
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-15 06:06:59.557
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-09-14 16:41:48.390
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


==================== Memory info ===========================

Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz
Percentage of memory in use: 34%
Total physical RAM: 3979.2 MB
Available physical RAM: 2620.97 MB
Total Virtual: 4683.2 MB
Available Virtual: 3096.34 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:457.49 GB) (Free:375.73 GB) NTFS
Drive d: (DELL_NICKI) (Removable) (Total:3.68 GB) (Free:3.67 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 72D27737)

Partition: GPT.

========================================================
Disk: 1 (Size: 3.7 GB) (Disk ID: 00000000)

Partition: GPT.

==================== End of Addition.txt ============================
 
Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST(FRST64) and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
 

Attachments

  • fixlist.txt
    512 bytes · Views: 1
Fixlist.txt

Fix result of Farbar Recovery Scan Tool (x64) Version:23-11-2015
Ran by Nicki A. Layman (2015-11-25 08:48:13) Run:1
Running from C:\Users\Nicki A. Layman\Desktop
Loaded Profiles: Nicki A. Layman (Available Profiles: Nicki A. Layman)
Boot Mode: Normal
==============================================

fixlist content:
*****************
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\...\Winlogon: [Shell] - <==== ATTENTION
S2 mrtRate; no ImagePath
S3 iscFlash; \??\C:\Users\NICKIA~1.LAY\AppData\Local\Temp\7zSDE41.tmp\iscflashx64.sys [X]
2014-08-16 11:48 - 2014-08-16 11:48 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
C:\Users\Nicki A. Layman\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Nicki A. Layman\AppData\Local\Temp\sqlite3.dll

*****************

"HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore" => key removed successfully
HKU\S-1-5-21-360536505-2673825806-2265472118-1001\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value removed successfully
mrtRate => service removed successfully
iscFlash => service removed successfully
C:\ProgramData\DP45977C.lfl => moved successfully
C:\Users\Nicki A. Layman\AppData\Local\Temp\dllnt_dump.dll => moved successfully
C:\Users\Nicki A. Layman\AppData\Local\Temp\sqlite3.dll => moved successfully

==== End of Fixlog 08:48:13 ====
 
Last scans...

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.


redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


redtarget.gif
Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
 
Security Check

Results of screen317's Security Check version 1.009
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Google Chrome (46.0.2490.86)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast afwServ.exe
AVAST Software Avast ng vbox\AvastVBoxSVC.exe
AVAST Software Avast avastui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
 
FSS

Farbar Service Scanner Version: 10-06-2014
Ran by Nicki A. Layman (administrator) on 25-11-2015 at 16:15:05
Running from "C:\Users\Nicki A. Layman\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
 
When downloading TFC, Avast kicks in a says threat has been detected. Should I disable Avast to download/run this?
 
Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
51a5ce45263de-delfix.png
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.
 
Questions:

  • Quarantine items from Malwarebytes still in quarantine. Should these items be deleted?
  • Under programs I still see folders for dashlane and other items I thought were initial problems. These items also still show up on taskbar list. Is this a problem? Can/should they be removed?
  • Several logs and Sophos were not removed by Delfix. Is this a problem? Should I simply delete the items on the desktop AND uninstall the Sophos?
  • When redownloading TFC, AdwCleaner and JRT where is the preferred location? It currently wants to download to my desktop.
  • FRST, Rogue Killer, Security Check, FSS were not listed to be re-downloaded. Why not? Should these ever be run on a "regular" basis?
  • My computer had been running poorly prior to this "event" and probably had something and I did not even know it. It has me wondering if my son's computer could also have something as his has been running extremely slowly and glitchy for a while. Can the majority of these steps (excluding the script written for my computer) safely be run in the same order on his computer? Samsung Laptop Windows 7 machine.
 
I forgot to ask about CCleaner. I run that on a regular basis and wonder if it is at all effective and if I am using it properly. I simply run it with the pre-checked standard items checked. I know that it has a registry cleaner and some other tools but have not used them. Would you advise running this at all and if so, at what frequency and what settings?
 
1, You can empty MBAM's quarantine but it's irrelevant to your computer safety.
2. I don't see any Dashlane active but if you still see some leftovers you can remove them manually.
3. Whatever wasn't removed by Delfix can be deleted/uninstalled manually.
4. Desktop is the preferred location since Delfix looks only there for tools' location.
5. Those are either advanced tools (FRST, RK) or items not needed to be run regularly (SC, FSS).
6, It's better to create new topic and I'll help you out.
7. CCleaner is fine as long as you leave registry cleaning part alone.

12. Please, let me know, how your computer is doing.
 
Computer appears to be running "like new" again! Quiet and relatively quick. I am very happy with the results of this experience and how easy this has been - Thank you!

Articles were informative. I have been using Macrium reflect for backups but have recently found that it wants me to download a rather large file in order to be useful. Two other programs were referenced in the articles and I will look into them but I think the article was several years old (2010?). Any other recommendations for backup option would be welcomed.
 
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