8 steps followed, still problems files attached

[beemay]

Hi, did a stupid thing and tried downloading a reg key for a programme ...duh..dumb I know..........ever since have had slow loading pages,did malware scans and got rid of a few trojans. since then have been having problems in both IE and firefox with redirecting of search pages.

I used the superantyspyware with no problems yesterday and thought I had put the post here but it dissapeared. anyhoo have deleted that log by mistake.

superantispyware will not start today,as soon as I click scan I get the BSOD and computer restarts.

so am attatching the malaware and hijack this logs.


thanks for your help

 

[beemay]

I forgot...

to say ....please

 

[Bobbye]

You have a DNS Changes malware infection. Please do the following:


You will need to do a DNS Flush, then reset your router.
Start> Run> type cmd> enter> at the C prompt type ipconfig /flushdns (note space before the /)

Exit the Command prompt when finished and shut the system down.-

• 
  [1]. Shut down your computer, and any other computer connected to your router.
  [2]. On the back of the router, there should be a small hole or button labelled RESET. Using a bent paper clip or similar item, hold that in continuously for twenty seconds.
  [3]. Unplug the router. Wait sixty seconds.
  [4].Now holding again the reset button, plug it back in. Continue holding the reset button for twenty seconds. Unplug the router again.
  [5].With the router unplugged, start your computer. Run MBAM again.
  [6].Connect to the router again. The turn the router back on.
  [7].When it stabilizes, reboot your workstation and try to access the internet. If you have any issues, access the Router configuration page and re-enter your authentication information.
  [8]. Reboot the system and test the internet. You may have to reconfigure the router settings based on your setup.

Rescna with HijackThis and include new log with the Mbam log.

 

[beemay]

setting

You may have to reconfigure the router settings based on your setup.


How do I do this? I want to know how before I reset the router......I'm a bit lost ..

 

[Bobbye]

Don't be lost worrying about something you may not have to do. Please follow the directions that were given. You should notice an improvement afterwards.