HelloThe error relates to the program expecting the GPU to be Direct3D 12 compliant.
There are three D3D12 feature levels: 0, 1, and 2. The last one, for example, requires the GPU to support Shader Model 6.5, whereas the other two are Shader Model 5.1.
So, depending on what graphics card you have, the program could be crashing and reporting that error because it doesn't meet the minimum requirements. Or it could well be related to drivers, since these report the feature level back to the program.
Edit: You can find out what Direct3D feature level your graphics card supports by downloading GPU-z from here:
When it's installed, click on the Advanced tab and select DirectX 12 in the drop-down menu at the top. It will indicate Feature Level and Shader Model.
I don't recognize some of the symbols shown but it says the name of the graphics card is GeForce 'something' MX. Not sure what model your GPU is, but very few of all Nvidia's MX models are D3D12 compliant.Hello
thanks for your guide
Depending on the image below, is there a solution?