Solved Adware Removal

MH Lindsey · Jun 18, 2014

Hello and thank you in advance for your help with this matter. My 86 yr old father is the owner of the infected computer. Toshiba Satellite C655 4GB, 64 bit OS Win 7 Home Premium, SP1. He uses IE 11.0.960.17126 exclusively as his browser. He experienced inability to connect to the internet using IE after some sort of update occured. He did a system restore, and said things improved, but was still "goofy" operating. I now have his laptop and hope you can help us clean it. I had him ran Avast (version 2014.9.0.2008) -sorry can't print a log, so I have typed the info that was "moved to Chest".

06/14/14: filescout.exe Win 32:Filcout-B{Adw}
05/23/14: filescout.exe Win 32: Filcout-A{Adw}
05/23/14: riy905s{1}.htm JS:Agent-CYB{Expl}
05/28/13: FlashPlayerUpdateService.exe Win32

ropper-MY{Drp}

Had him run Malwarebytes

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.30.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17126
john :: JOHN-PC [limited]

6/17/2014 5:41:24 PM
mbam-log-2014-06-17 (17-41-24).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 182994
Time elapsed: 4 minute(s), 44 second(s)

Memory Processes Detected: 4
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe (PUP.Optional.SearchDonkey.A) -> 3828 -> Delete on reboot.
C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe (PUP.Optional.SearchDonkey.A) -> 3900 -> Delete on reboot.
C:\ProgramData\RHelpers\IeHelper\IeHelper.exe (PUP.Optional.SearchDonkey.A) -> 3196 -> Delete on reboot.
C:\ProgramData\Updater\updater.exe (Trojan.Agent) -> 3392 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 7
HKLM\SYSTEM\CurrentControlSet\Services\InternetUpdater (PUP.Optional.InternetUpdaterService.A) -> Delete on reboot.
HKCR\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C} (PUP.Optional.WebSteroids.A) -> Delete on reboot.
HKCR\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6} (PUP.Optional.DynConIE.A) -> Delete on reboot.
HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> Delete on reboot.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{93DBF2BB-A2B3-4683-A92E-57E60751F346} (PUP.Optional.ValueApps.A) -> Delete on reboot.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8} (PUP.Optional.InboxToolBar.A) -> Delete on reboot.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InternetUpdater (PUP.Optional.InternetUpdater.A) -> Delete on reboot.

Registry Values Detected: 3
HKCU\Software\Microsoft\Windows\CurrentVersion\Run|Updater (Trojan.Agent) -> Data: C:\ProgramData\Updater\updater.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Updater (Trojan.Agent) -> Data: C:\ProgramData\Updater\Updater.exe -> Delete on reboot.
HKLM\SYSTEM\CurrentControlSet\Services\InternetUpdater|ImagePath (PUP.Optional.InternetUpdater.A) -> Data: "C:\ProgramData\InternetUpdater\InternetUpdaterService.exe" -> Delete on reboot.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 7
C:\ProgramData\InternetUpdater (PUP.Optional.InternetUpdater.A) -> Delete on reboot.
C:\ProgramData\RHelpers (PUP.Optional.Searchagent) -> Delete on reboot.
C:\ProgramData\RHelpers\ChromeHelper (PUP.Optional.Searchagent) -> Delete on reboot.
C:\ProgramData\RHelpers\FirefoxHelper (PUP.Optional.Searchagent) -> Delete on reboot.
C:\ProgramData\RHelpers\IeHelper (PUP.Optional.Searchagent) -> Delete on reboot.
C:\Program Files\Conduit\ValueApps (PUP.Optional.ValueAppsplugin.A) -> Delete on reboot.
C:\Program Files (x86)\Conduit\ValueApps (PUP.Optional.ValueAppsplugin.A) -> Delete on reboot.

Files Detected: 10
C:\ProgramData\InternetUpdater\app.dat (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe (PUP.Optional.SearchDonkey.A) -> Delete on reboot.
C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe (PUP.Optional.SearchDonkey.A) -> Delete on reboot.
C:\ProgramData\RHelpers\IeHelper\IeHelper.exe (PUP.Optional.SearchDonkey.A) -> Delete on reboot.
C:\ProgramData\InternetUpdater\InternetUpdaterService.exe (PUP.Optional.InternetUpdaterService.A) -> Delete on reboot.
C:\ProgramData\InternetUpdater\InternetUpdater.ico (PUP.Optional.InternetUpdater.A) -> Delete on reboot.
C:\ProgramData\InternetUpdater\data.dat (PUP.Optional.InternetUpdater.A) -> Delete on reboot.
C:\ProgramData\InternetUpdater\InternetUpdaterService.exe.config (PUP.Optional.InternetUpdater.A) -> Delete on reboot.
C:\ProgramData\InternetUpdater\Uninstall.exe (PUP.Optional.InternetUpdater.A) -> Delete on reboot.
C:\ProgramData\Updater\updater.exe (Trojan.Agent) -> Delete on reboot.

(end)

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.30.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17126
john :: JOHN-PC [limited]

6/17/2014 5:59:56 PM
MBAM-log-2014-06-17 (18-37-11).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 183075
Time elapsed: 5 minute(s), 43 second(s)

Memory Processes Detected: 4
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe (PUP.Optional.SearchDonkey.A) -> 4304 -> No action taken.
C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe (PUP.Optional.SearchDonkey.A) -> 4400 -> No action taken.
C:\ProgramData\RHelpers\IeHelper\IeHelper.exe (PUP.Optional.SearchDonkey.A) -> 4496 -> No action taken.
C:\ProgramData\Updater\updater.exe (Trojan.Agent) -> 3552 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 7
HKLM\SYSTEM\CurrentControlSet\Services\InternetUpdater (PUP.Optional.InternetUpdaterService.A) -> No action taken.
HKCR\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C} (PUP.Optional.WebSteroids.A) -> No action taken.
HKCR\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6} (PUP.Optional.DynConIE.A) -> No action taken.
HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{93DBF2BB-A2B3-4683-A92E-57E60751F346} (PUP.Optional.ValueApps.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8} (PUP.Optional.InboxToolBar.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InternetUpdater (PUP.Optional.InternetUpdater.A) -> No action taken.

Registry Values Detected: 3
HKCU\Software\Microsoft\Windows\CurrentVersion\Run|Updater (Trojan.Agent) -> Data: C:\ProgramData\Updater\updater.exe -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Updater (Trojan.Agent) -> Data: C:\ProgramData\Updater\Updater.exe -> No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\InternetUpdater|ImagePath (PUP.Optional.InternetUpdater.A) -> Data: "C:\ProgramData\InternetUpdater\InternetUpdaterService.exe" -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 7
C:\ProgramData\InternetUpdater (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\RHelpers (PUP.Optional.Searchagent) -> No action taken.
C:\ProgramData\RHelpers\ChromeHelper (PUP.Optional.Searchagent) -> No action taken.
C:\ProgramData\RHelpers\FirefoxHelper (PUP.Optional.Searchagent) -> No action taken.
C:\ProgramData\RHelpers\IeHelper (PUP.Optional.Searchagent) -> No action taken.
C:\Program Files\Conduit\ValueApps (PUP.Optional.ValueAppsplugin.A) -> No action taken.
C:\Program Files (x86)\Conduit\ValueApps (PUP.Optional.ValueAppsplugin.A) -> No action taken.

Files Detected: 10
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe (PUP.Optional.SearchDonkey.A) -> No action taken.
C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe (PUP.Optional.SearchDonkey.A) -> No action taken.
C:\ProgramData\RHelpers\IeHelper\IeHelper.exe (PUP.Optional.SearchDonkey.A) -> No action taken.
C:\ProgramData\InternetUpdater\InternetUpdaterService.exe (PUP.Optional.InternetUpdaterService.A) -> No action taken.
C:\ProgramData\InternetUpdater\InternetUpdater.ico (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\InternetUpdater\app.dat (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\InternetUpdater\data.dat (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\InternetUpdater\InternetUpdaterService.exe.config (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\InternetUpdater\Uninstall.exe (PUP.Optional.InternetUpdater.A) -> No action taken.
C:\ProgramData\Updater\updater.exe (Trojan.Agent) -> No action taken.

(end)

MH Lindsey · Jun 18, 2014

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126
Run by john at 15:38:58 on 2014-06-18
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3964.2657 [GMT -7:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\ProgramData\InternetUpdater\InternetUpdaterService.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\windows\SysWOW64\WebUpdateSvc4.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\taskhost.exe
C:\windows\Explorer.EXE
C:\windows\system32\Dwm.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\WUDFHost.exe
C:\windows\System32\rundll32.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
C:\ProgramData\Updater\updater.exe
C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\ProgramData\RHelpers\FireFoxHelper\FireFoxHelper.exe
C:\ProgramData\RHelpers\IEHelper\IeHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\windows\splwow64.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uSearch Bar = hxxp://www.bing.com
uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y
uURLSearchHooks: {16bb67e0-6319-4077-be84-f41269e051f3} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {2EECD738-5844-4a99-B4B6-146BF802613B} - <orphaned>
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\ips\ipsbho.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\coieplg.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [DW6] <no file>
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
mRun: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [Updater] C:\ProgramData\Updater\Updater.exe
StartupFolder: C:\Users\john\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\JLALPI~1.LNK - C:\Program Files (x86)\JL Alpine Advent Calendar\JL Alpine Advent Calendar.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: Interfaces\{78E8A313-2EC4-44B5-8F63-7A849262EFEA} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{CB5D7557-8289-4C49-9C75-F88920F941D9} : DHCPNameServer = 192.168.1.1
SSODL: WebCheck - <orphaned>
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\windows\System32\drivers\aswRvrt.sys [2013-3-14 65776]
R0 aswVmm;avast! VM Monitor;C:\windows\System32\drivers\aswVmm.sys [2013-3-14 205320]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2011-1-15 52664]
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1306010.008\symds64.sys [2012-3-15 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1306010.008\symefa64.sys [2012-3-15 1092728]
R1 aswKbd;aswKbd;C:\windows\System32\drivers\aswKbd.sys [2013-3-14 22600]
R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2012-12-23 1032416]
R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2012-12-23 409832]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\BASHDefs\20120317.002\BHDrvx64.sys [2012-3-20 1157240]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\System32\drivers\NISx64\1306010.008\ccsetx64.sys [2012-3-15 167048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\IPSDefs\20120321.001\IDSviA64.sys [2012-3-21 488568]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1306010.008\ironx64.sys [2012-3-15 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1306010.008\symnets.sys [2012-3-15 405624]
R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2012-12-23 38984]
R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2012-12-23 84328]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-11-30 50344]
R2 InternetUpdater;Internet Updater;C:\ProgramData\InternetUpdater\InternetUpdaterService.exe [2014-1-14 45568]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-9-24 231752]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\ccsvchst.exe [2012-3-15 138232]
R2 WebUpdate4;Web Update Wizard Service V4;C:\Windows\SysWOW64\WebUpdateSvc4.exe [2009-1-8 262360]
R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2010-6-19 9216]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-3-4 75816]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-6-19 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;C:\windows\System32\drivers\BVRPMPR5a64.SYS [2013-5-20 35840]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-4 138360]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-6-15 111616]
S3 SWDUMon;SWDUMon;C:\windows\System32\drivers\SWDUMon.sys [2013-12-4 16152]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-5-23 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-8-3 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-06-15 19:01:49 1460736 ----a-w- C:\windows\System32\lsasrv.dll
2014-06-15 17:11:33 801280 ----a-w- C:\windows\System32\usp10.dll
2014-06-15 17:11:32 626688 ----a-w- C:\windows\SysWow64\usp10.dll
2014-06-15 17:09:10 376768 ----a-w- C:\windows\System32\drivers\netio.sys
2014-06-15 17:09:10 288192 ----a-w- C:\windows\System32\drivers\FWPKCLNT.SYS
2014-06-15 17:09:10 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2014-06-15 17:07:24 2002432 ----a-w- C:\windows\System32\msxml6.dll
2014-06-15 17:07:24 1882112 ----a-w- C:\windows\System32\msxml3.dll
2014-06-15 17:07:24 1389056 ----a-w- C:\windows\SysWow64\msxml6.dll
2014-06-15 17:07:23 2048 ----a-w- C:\windows\SysWow64\msxml6r.dll
2014-06-15 17:07:23 2048 ----a-w- C:\windows\SysWow64\msxml3r.dll
2014-06-15 17:07:23 2048 ----a-w- C:\windows\System32\msxml6r.dll
2014-06-15 17:07:23 2048 ----a-w- C:\windows\System32\msxml3r.dll
2014-06-15 17:07:23 1237504 ----a-w- C:\windows\SysWow64\msxml3.dll
2014-06-11 17:40:44 38400 ----a-w- C:\windows\System32\JavaScriptCollectionAgent.dll
2014-06-11 17:40:44 222720 ----a-w- C:\Program Files (x86)\Internet Explorer\ielowutil.exe
2014-06-11 17:40:35 1790976 ----a-w- C:\windows\SysWow64\wininet.dll
.
==================== Find3M ====================
.
2014-05-30 10:02:37 2724864 ----a-w- C:\windows\System32\mshtml.tlb
2014-05-30 10:02:09 4096 ----a-w- C:\windows\System32\ieetwcollectorres.dll
2014-05-30 09:39:43 548352 ----a-w- C:\windows\System32\vbscript.dll
2014-05-30 09:39:23 66048 ----a-w- C:\windows\System32\iesetup.dll
2014-05-30 09:38:29 48640 ----a-w- C:\windows\System32\ieetwproxystub.dll
2014-05-30 09:21:23 139264 ----a-w- C:\windows\System32\ieUnatt.exe
2014-05-30 09:21:05 111616 ----a-w- C:\windows\System32\ieetwcollector.exe
2014-05-30 09:20:36 752640 ----a-w- C:\windows\System32\jscript9diag.dll
2014-05-30 09:11:24 940032 ----a-w- C:\windows\System32\MsSpellCheckingFacility.exe
2014-05-30 09:08:22 5782528 ----a-w- C:\windows\System32\jscript9.dll
2014-05-30 09:02:39 2724864 ----a-w- C:\windows\SysWow64\mshtml.tlb
2014-05-30 08:44:28 455168 ----a-w- C:\windows\SysWow64\vbscript.dll
2014-05-30 08:43:06 61952 ----a-w- C:\windows\SysWow64\iesetup.dll
2014-05-30 08:42:16 51200 ----a-w- C:\windows\SysWow64\ieetwproxystub.dll
2014-05-30 08:28:33 112128 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2014-05-30 08:27:56 592896 ----a-w- C:\windows\SysWow64\jscript9diag.dll
2014-05-30 08:24:19 1249280 ----a-w- C:\windows\System32\mshtmlmedia.dll
2014-05-30 08:23:22 2040832 ----a-w- C:\windows\System32\inetcpl.cpl
2014-05-30 08:10:46 32256 ----a-w- C:\windows\SysWow64\JavaScriptCollectionAgent.dll
2014-05-30 07:56:56 2266112 ----a-w- C:\windows\System32\wininet.dll
2014-05-30 07:56:50 4244992 ----a-w- C:\windows\SysWow64\jscript9.dll
2014-05-30 07:50:09 1068032 ----a-w- C:\windows\SysWow64\mshtmlmedia.dll
2014-05-30 07:49:38 1964544 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2014-05-13 18:18:05 70832 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-13 18:18:05 692400 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2014-04-12 02:22:05 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\windows\System32\secur32.dll
2014-04-12 02:19:05 31232 ----a-w- C:\windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2014-04-01 05:46:48 130712 ----a-w- C:\windows\SysWow64\MSSTDFMT.DLL
2014-04-01 05:46:48 1070232 ----a-w- C:\windows\SysWow64\MSCOMCTL.OCX
.
============= FINISH: 15:39:48.36 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/1/2010 1:23:13 PM
System Uptime: 6/18/2014 2:39:53 PM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz | CPU | 2194/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 171.687 GiB free.
D: is CDROM ()
E: is Removable
F: is FIXED (NTFS) - 466 GiB total, 421.345 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: WD SES Device USB Device
Device ID: USBSTOR\OTHER&VEN_WD&PROD_SES_DEVICE&REV_1010\57583331454231504D4C3431&1
Manufacturer:
Name: WD SES Device USB Device
PNP Device ID: USBSTOR\OTHER&VEN_WD&PROD_SES_DEVICE&REV_1010\57583331454231504D4C3431&1
Service:
.
==== System Restore Points ===================
.
RP273: 4/22/2014 4:37:33 PM - Windows Update
RP274: 5/3/2014 10:43:08 AM - Windows Update
RP275: 5/15/2014 10:56:32 PM - Windows Update
RP276: 5/23/2014 11:23:28 AM - Restore Operation
RP277: 5/23/2014 11:34:41 AM - avast! antivirus system restore point
RP278: 5/23/2014 4:56:56 PM - Windows Update
RP279: 6/11/2014 5:07:26 PM - Windows Update
RP280: 6/14/2014 11:11:26 AM - Restore Operation
RP281: 6/14/2014 11:22:53 AM - avast! antivirus system restore point
RP282: 6/15/2014 1:35:28 PM - Windows Update
RP283: 6/16/2014 9:17:25 AM - Windows Update
RP284: 6/17/2014 9:07:22 AM - Windows Update
RP285: 6/17/2014 9:18:05 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 13 ActiveX
Adobe Reader XI (11.0.06)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Atheros Driver Installation Program
avast! Free Antivirus
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot SD940 IS_IXUS 120 IS Camera User Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC 8
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Google Toolbar for Internet Explorer
Google Update Helper
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Updater
Java(TM) 6 Update 17
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Compact Framework 2.0 SP2
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MSVCRT
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
NETGEAR Genie
Norton Internet Security
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2931365)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878233) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880513) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2880515) 32-Bit Edition
Software Update Wizard (Redist) 4.5
Sonic Activation Module
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Updater
VD64Inst
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Remote Service
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
6/15/2014 1:43:46 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007371c: Security Update for Windows 7 for x64-based Systems (KB2926765).
6/15/2014 1:42:28 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007371c: Security Update for Windows 7 for x64-based Systems (KB2871997).
6/15/2014 1:06:10 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147221164
6/15/2014 1:06:03 PM, Error: Service Control Manager [7023] - The WLAN AutoConfig service terminated with the following error: A dynamic link library (DLL) initialization routine failed.
6/15/2014 1:06:02 PM, Error: Microsoft-Windows-WLAN-AutoConfig [4002] - WLAN AutoConfig service has failed to start. Error Code: 1114
6/14/2014 3:39:04 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Internet Updater service to connect.
6/14/2014 3:39:04 PM, Error: Service Control Manager [7000] - The Internet Updater service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/14/2014 12:39:01 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 9 service to connect.
6/14/2014 12:35:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
6/14/2014 12:34:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
6/14/2014 12:32:39 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
6/14/2014 12:31:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
6/14/2014 12:30:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
6/14/2014 12:28:39 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
.
==== End Of File ===========================

Broni · Jun 18, 2014

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==================================

You're running two AV programs, Avast and Norton.
You must uninstall one of them.
If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

You ran outdated MBAM version...
Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
- Launch Malwarebytes Anti-Malware
- A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.
On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

If you already have MBAM 2.0 installed:

On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

How to get logs:
(Export log to save as txt)

After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the Scan Log which shows the Date and time of the scan just performed.
Click 'Export'.
Click 'Text file (*.txt)'
In the Save File dialog box which appears, click on Desktop.
In the File name: box type a name for your scan log.
A message box named 'File Saved' should appear stating "Your file has been successfully exported".
Click Ok
Attach that saved log to your next reply.

(Copy to clipboard for pasting into forum replies or tickets)

After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.

MH Lindsey · Jun 18, 2014

Will update the Malwarebytes program
Having trouble (timing out) getting the Norton Removal Tool from
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Broni · Jun 18, 2014

Uploaded it for you here: https://www.sendspace.com/file/pkoafd

MH Lindsey · Jun 18, 2014

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/18/2014
Scan Time: 4:57:29 PM
Logfile: mbam-log-2014-06-18(16-57-25).txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.18.11
Rootkit Database: v2014.06.02.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: john

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 342703
Time Elapsed: 24 min, 22 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 5
PUP.Optional.InternetUpdaterService.A, C:\ProgramData\InternetUpdater\InternetUpdaterService.exe, 1688, Delete-on-Reboot, [f00392e7a3d895a1325680d312efec14]
PUP.Optional.MultiExtension.A, C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe, 3872, Delete-on-Reboot, [e70cfc7d7b0093a3e7521428857b01ff]
PUP.Optional.MultiExtension.A, C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe, 3976, Delete-on-Reboot, [6291bbbe5f1cc76f78c1c07cab5552ae]
PUP.Optional.MultiExtension.A, C:\ProgramData\RHelpers\IeHelper\IeHelper.exe, 3152, Delete-on-Reboot, [6f847aff85f6d264340598a48b7502fe]
Trojan.Agent, C:\ProgramData\Updater\updater.exe, 3600, Delete-on-Reboot, [f7fc1366582382b46e253bad9b68f10f]

Modules: 0
(No malicious items detected)

Registry Keys: 26
PUP.Optional.InternetUpdaterService.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\InternetUpdater, Quarantined, [f00392e7a3d895a1325680d312efec14],
PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\CLASSES\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [6b88f683d4a787afeee2410351b1c13f],
PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [6b88f683d4a787afeee2410351b1c13f],
PUP.Optional.DynConIE.A, HKLM\SOFTWARE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [5e957504adce0e28930b59eb7c86e61a],
PUP.Optional.DynConIE.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [5e957504adce0e28930b59eb7c86e61a],
PUP.Optional.TidyNetwork.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{7736C7FA-512D-11E2-B871-DEC36088709B}, Quarantined, [aa49d8a13942d066f304380ac73b6b95],
PUP.Optional.ValueApps.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{93DBF2BB-A2B3-4683-A92E-57E60751F346}, Quarantined, [7f7485f4304b1f17f8ddd66ea0628977],
PUP.Optional.ValueApps.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{93DBF2BB-A2B3-4683-A92E-57E60751F346}, Quarantined, [7f7485f4304b1f17f8ddd66ea0628977],
PUP.Optional.InboxToolBar.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}, Quarantined, [f102ceab1c5fd95d968b8bb540c248b8],
PUP.Optional.InboxToolBar.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}, Quarantined, [876c03760d6ec373999ecab02ed451af],
PUP.Optional.MyScrapNook.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{23119123-0854-469D-807A-171568457991}, Quarantined, [b93ac5b47b00a49250fe0971917112ee],
PUP.Optional.MyScrapNook.A, HKLM\SOFTWARE\CLASSES\TypeLib\{03119103-0854-469D-807A-171568457991}, Quarantined, [c62dea8fb3c83df937175525c43e0df3],
PUP.Optional.InternetUpdater.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\InternetUpdater, Quarantined, [e0131564abd048eebdc50db9bc46e719],
PUP.Optional.DataMangr.A, HKLM\SOFTWARE\WOW6432NODE\DataMngr, Quarantined, [f0033940c0bb7eb8b318297e2dd5a957],
PUP.Optional.Babylon.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\BABSOLUTION\Updater, Quarantined, [8b682356e893fc3a01c0ac30748f02fe],
PUP.Optional.MultiIE.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DynConIE, Quarantined, [0ce78cedb7c4c670554c8178d52e8c74],
PUP.Optional.PriceGong.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\PriceGong, Quarantined, [5f9496e3b3c8320452ed477919e9a35d],
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [41b20376daa18ea893c544ac788bec14],
PUP.Optional.MultiIE.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DynConIE, Quarantined, [9b58d7a2116a6fc7128f93662ad95ca4],
PUP.Optional.GiantSavings.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Giant Savings, Quarantined, [4ca7a7d2c1ba84b247a09761669d56aa],
PUP.Optional.PriceGong.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\PriceGong, Quarantined, [f8fb760382f951e5ff40a719828033cd],
PUP.Optional.MindSpark.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\VideoDownloadConverter_4z, Quarantined, [f4fff188eb90f0465c5d1f8ade24e51b],
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-501-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [965dc6b3502bd0660850ca26ae55c43c],
PUP.Optional.GiantSavings.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-501-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Giant Savings, Quarantined, [9a597ffa4e2d8caab92e77810af938c8],
PUP.Optional.PriceGong.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-501-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\PriceGong, Quarantined, [cf2486f3e2992f0767d800c07a88d32d],
PUP.Optional.MindSpark.A, HKU\S-1-5-21-2529495733-4116522463-2283696289-501-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\VideoDownloadConverter_4z, Quarantined, [8d660e6b215a56e03b7e06a3b34fa65a],

Registry Values: 4
PUP.Optional.InternetUpdater.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\INTERNETUPDATER|ImagePath, "C:\ProgramData\InternetUpdater\InternetUpdaterService.exe", Quarantined, [648f5524e9926acc7f045472dd25c53b]
Trojan.Agent, HKU\S-1-5-21-2529495733-4116522463-2283696289-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Updater, C:\ProgramData\Updater\updater.exe, Quarantined, [f7fc1366582382b46e253bad9b68f10f]
Trojan.Agent, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Updater, C:\ProgramData\Updater\Updater.exe, Delete-on-Reboot, [f7fc1366582382b46e253bad9b68f10f]
Trojan.Agent, HKU\S-1-5-21-2529495733-4116522463-2283696289-1003-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Updater, C:\ProgramData\Updater\updater.exe, Quarantined, [f7fc1366582382b46e253bad9b68f10f]

Registry Data: 0
(No malicious items detected)

Folders: 7
PUP.Optional.InternetUpdater.A, C:\ProgramData\InternetUpdater, Delete-on-Reboot, [e0131564abd048eebdc50db9bc46e719],
PUP.Optional.Searchagent, C:\ProgramData\RHelpers, Delete-on-Reboot, [3cb72a4f7b0069cd172899f4699928d8],
PUP.Optional.Searchagent, C:\ProgramData\RHelpers\ChromeHelper, Delete-on-Reboot, [3cb72a4f7b0069cd172899f4699928d8],
PUP.Optional.Searchagent, C:\ProgramData\RHelpers\FirefoxHelper, Delete-on-Reboot, [3cb72a4f7b0069cd172899f4699928d8],
PUP.Optional.Searchagent, C:\ProgramData\RHelpers\IeHelper, Delete-on-Reboot, [3cb72a4f7b0069cd172899f4699928d8],
PUP.Optional.ValueAppsplugin.A, C:\Program Files\Conduit\ValueApps, Quarantined, [92614138d6a5ed49925f5e2fba48c937],
PUP.Optional.ValueAppsplugin.A, C:\Program Files (x86)\Conduit\ValueApps, Quarantined, [e112dc9d86f51d19737e99f47e8405fb],

Files: 10
PUP.Optional.InternetUpdaterService.A, C:\ProgramData\InternetUpdater\InternetUpdaterService.exe, Delete-on-Reboot, [f00392e7a3d895a1325680d312efec14],
PUP.Optional.MultiExtension.A, C:\ProgramData\RHelpers\ChromeHelper\ChromeHelper.exe, Delete-on-Reboot, [e70cfc7d7b0093a3e7521428857b01ff],
PUP.Optional.MultiExtension.A, C:\ProgramData\RHelpers\FirefoxHelper\FirefoxHelper.exe, Delete-on-Reboot, [6291bbbe5f1cc76f78c1c07cab5552ae],
PUP.Optional.MultiExtension.A, C:\ProgramData\RHelpers\IeHelper\IeHelper.exe, Delete-on-Reboot, [6f847aff85f6d264340598a48b7502fe],
PUP.Optional.InternetUpdater.A, C:\ProgramData\InternetUpdater\InternetUpdater.ico, Quarantined, [e0131564abd048eebdc50db9bc46e719],
PUP.Optional.InternetUpdater.A, C:\ProgramData\InternetUpdater\app.dat, Quarantined, [e0131564abd048eebdc50db9bc46e719],
PUP.Optional.InternetUpdater.A, C:\ProgramData\InternetUpdater\data.dat, Quarantined, [e0131564abd048eebdc50db9bc46e719],
PUP.Optional.InternetUpdater.A, C:\ProgramData\InternetUpdater\InternetUpdaterService.exe.config, Quarantined, [e0131564abd048eebdc50db9bc46e719],
PUP.Optional.InternetUpdater.A, C:\ProgramData\InternetUpdater\Uninstall.exe, Quarantined, [e0131564abd048eebdc50db9bc46e719],
Trojan.Agent, C:\ProgramData\Updater\updater.exe, Delete-on-Reboot, [f7fc1366582382b46e253bad9b68f10f],

Physical Sectors: 0
(No malicious items detected)

(end)

MH Lindsey · Jun 18, 2014

I was able to download tool and remove the Norton software. Would you like me to run any prior reports again?

Broni · Jun 18, 2014

No. You're fine.

Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2

Close all the running programs
Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

MH Lindsey · Jun 18, 2014

RogueKiller V9.0.3.0 [Jun 17 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : john [Admin rights]
Mode : Remove -- Date : 06/18/2014 19:55:10

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 12 ¤¤¤
[PUM.Proxy] (X64) HKEY_USERS\S-1-5-21-2529495733-4116522463-2283696289-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1 -> NOT SELECTED
[PUM.Proxy] (X86) HKEY_USERS\S-1-5-21-2529495733-4116522463-2283696289-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1 -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters | DhcpNameServer : 192.168.2.1 192.168.2.1 -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : 192.168.2.1 192.168.2.1 -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters | DhcpNameServer : 192.168.2.1 192.168.2.1 -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{78E8A313-2EC4-44B5-8F63-7A849262EFEA} | DhcpNameServer : 192.168.2.1 192.168.2.1 -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{78E8A313-2EC4-44B5-8F63-7A849262EFEA} | DhcpNameServer : 192.168.2.1 192.168.2.1 -> NOT SELECTED
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{78E8A313-2EC4-44B5-8F63-7A849262EFEA} | DhcpNameServer : 192.168.2.1 192.168.2.1 -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED

¤¤¤ Scheduled tasks : 2 ¤¤¤
[Suspicious.Path] \\TidyNetwork Update -- C:\Users\john\AppData\Local\TidyNetwork.com\tidy2update.exe -> DELETED
[Suspicious.Path] \\{ED1AFA3A-3AFB-4CA6-9C95-02ED469A10E0} -- C:\windows\system32\pcalua.exe (-a "C:\Users\john\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QUAI0WA3\vlc_12117[1].exe" -d C:\Users\john\Desktop) -> DELETED

¤¤¤ Files : 0 ¤¤¤

¤¤¤ HOSTS File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS545025B9A300 +++++
--- User ---
[MBR] a32c698fd3b2a4486ac2bcfd6cbfe899
[BSP] b9818e7a885bcd3eec8b6b3757018fc4 : HP MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 3074048 | Size: 227813 MB
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 469635072 | Size: 9161 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: Generic- Multi-Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: WD My Passport 0748 USB Device +++++
--- User ---
[MBR] 80437cd8b9e3133868a6b0722d39af1b
[BSP] 9b6ebbf7c1a08cbb9ccbeeaea6641cdb : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 476907 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )

============================================
RKreport_SCN_06182014_195333.log

MH Lindsey · Jun 18, 2014

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17126

Java version: 1.6.0_17

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 4156530688, free: 2073829376

No address found
Downloaded database version: v2014.06.18.11
Downloaded database version: v2014.06.02.01
=======================================
Initializing...
------------ Kernel report ------------
06/18/2014 20:10:06
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\??\C:\windows\system32\drivers\aswSnx.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\Drivers\aswKbd.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\??\C:\windows\system32\drivers\aswTdi.sys
\SystemRoot\system32\drivers\afd.sys
\??\C:\windows\system32\drivers\aswRdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\windows\system32\drivers\aswSP.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\FwLnk.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\CHDRT64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\luafv.sys
\??\C:\windows\system32\drivers\aswMonFlt.sys
\??\C:\windows\system32\drivers\aswFsBlk.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\windows\system32\drivers\npf.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\msctf.dll
\Windows\System32\lpk.dll
\Windows\System32\user32.dll
\Windows\System32\shell32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\oleaut32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\usp10.dll
\Windows\System32\imm32.dll
\Windows\System32\urlmon.dll
\Windows\System32\imagehlp.dll
\Windows\System32\ole32.dll
\Windows\System32\kernel32.dll
\Windows\System32\gdi32.dll
\Windows\System32\difxapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\wininet.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\clbcatq.dll
\Windows\System32\shlwapi.dll
\Windows\System32\advapi32.dll
\Windows\System32\psapi.dll
\Windows\System32\sechost.dll
\Windows\System32\normaliz.dll
\Windows\System32\nsi.dll
\Windows\System32\iertutil.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR3
Upper Device Object: 0xfffffa80095c8790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000086\
Lower Device Object: 0xfffffa8009788b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8006587790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000076\
Lower Device Object: 0xfffffa8006491b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004c19060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004af4050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004c19060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004c19b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004c19060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004af4050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 249AAA6F

Partition information:

Partition 0 type is Other (0x27)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 3072000
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 3074048 Numsec = 466561024

Partition 2 type is HIDDEN (0x17)
Partition is NOT ACTIVE.
Partition starts at LBA: 469635072 Numsec = 18761728
Partition is not bootable
Hidden partition VBR is not infected.

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8006587790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006430ad0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006587790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006491b60, DeviceName: \Device\00000076\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 512
Drive: 2, DevicePointer: 0xfffffa80095c8790, DeviceName: \Device\Harddisk2\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008278780, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80095c8790, DeviceName: \Device\Harddisk2\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8009788b60, DeviceName: \Device\00000086\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk2\DR3\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 4A183

Partition information:

Partition 0 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 976705536

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500074283008 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-469635072-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-r.mbam...
Removal finished

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.06.18.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17126
john :: JOHN-PC [administrator]

6/18/2014 8:10:18 PM
mbar-log-2014-06-18 (20-10-18).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 342905
Time elapsed: 14 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

Broni · Jun 19, 2014

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

MH Lindsey · Jun 19, 2014

Well, I made a mistake - I ran Combofix from the download folder - will that be a problem? Here is the log from that event:

ComboFix 14-06-19.01 - john 06/19/2014 14:40:11.1.1 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3964.2606 [GMT -7:00]
Running from: c:\users\john\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\END
c:\users\john\WINDOWS
c:\windows\SysWow64\Packet.dll
c:\windows\SysWow64\wpcap.dll
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_NPF
-------\Service_NPF
.
.
((((((((((((((((((((((((( Files Created from 2014-05-19 to 2014-06-19 )))))))))))))))))))))))))))))))
.
.
2014-06-19 21:48 . 2014-06-19 21:48 -------- d-----w- c:\users\Guest\AppData\Local\temp
2014-06-19 21:48 . 2014-06-19 21:48 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-06-19 03:10 . 2014-06-19 03:24 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-06-19 02:48 . 2014-06-19 02:48 -------- d-----w- c:\programdata\RogueKiller
2014-06-18 23:54 . 2014-06-19 21:33 122584 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-06-18 23:46 . 2014-06-19 03:07 92888 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-06-18 23:46 . 2014-06-18 23:46 -------- d-----w- c:\program files (x86)\Malwarebytes Anti-Malware
2014-06-18 23:46 . 2014-05-12 14:26 63704 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-06-18 23:46 . 2014-05-12 14:25 25816 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-06-15 19:01 . 2014-04-12 02:19 1460736 ----a-w- c:\windows\system32\lsasrv.dll
2014-06-15 17:52 . 2014-03-25 02:43 14175744 ----a-w- c:\windows\system32\shell32.dll
2014-06-15 17:11 . 2014-04-25 02:34 801280 ----a-w- c:\windows\system32\usp10.dll
2014-06-15 17:11 . 2014-04-25 02:06 626688 ----a-w- c:\windows\SysWow64\usp10.dll
2014-06-15 17:09 . 2014-04-05 02:47 1903552 ----a-w- c:\windows\system32\drivers\tcpip.sys
2014-06-15 17:09 . 2014-04-05 02:47 288192 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2014-06-15 17:09 . 2013-11-26 11:40 376768 ----a-w- c:\windows\system32\drivers\netio.sys
2014-06-15 17:07 . 2014-03-26 14:44 2002432 ----a-w- c:\windows\system32\msxml6.dll
2014-06-15 17:07 . 2014-03-26 14:44 1882112 ----a-w- c:\windows\system32\msxml3.dll
2014-06-15 17:07 . 2014-03-26 14:27 1389056 ----a-w- c:\windows\SysWow64\msxml6.dll
2014-06-15 17:07 . 2014-03-26 14:41 2048 ----a-w- c:\windows\system32\msxml6r.dll
2014-06-15 17:07 . 2014-03-26 14:41 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-06-15 17:07 . 2014-03-26 14:27 1237504 ----a-w- c:\windows\SysWow64\msxml3.dll
2014-06-15 17:07 . 2014-03-26 14:25 2048 ----a-w- c:\windows\SysWow64\msxml6r.dll
2014-06-15 17:07 . 2014-03-26 14:25 2048 ----a-w- c:\windows\SysWow64\msxml3r.dll
2014-06-11 17:40 . 2014-05-30 08:55 38400 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll
2014-06-11 17:40 . 2014-05-30 08:32 222720 ----a-w- c:\program files (x86)\Internet Explorer\ielowutil.exe
2014-06-11 17:40 . 2014-05-30 07:21 1790976 ----a-w- c:\windows\SysWow64\wininet.dll
2014-06-11 17:40 . 2014-05-30 07:13 846336 ----a-w- c:\windows\system32\ieapfltr.dll
2014-05-23 18:17 . 2014-05-23 18:17 -------- d-----w- c:\users\cheyann\AppData\Roaming\Toshiba
2014-05-23 18:04 . 2014-05-23 18:04 -------- d-sh--w- c:\users\cheyann\AppData\Local\EmieUserList
2014-05-23 18:04 . 2014-05-23 18:04 -------- d-sh--w- c:\users\cheyann\AppData\Local\EmieSiteList
2014-05-23 18:02 . 2014-05-23 18:02 -------- d-----w- c:\users\cheyann\AppData\Roaming\AVAST Software
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-06-02 00:17 . 2010-08-08 18:50 95414520 ----a-w- c:\windows\system32\MRT.exe
2014-05-13 18:18 . 2012-04-06 17:31 692400 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-05-13 18:18 . 2011-06-14 16:09 70832 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-04-01 05:46 . 2014-04-01 05:46 130712 ----a-w- c:\windows\SysWow64\MSSTDFMT.DLL
2014-04-01 05:46 . 2014-04-01 05:46 1070232 ----a-w- c:\windows\SysWow64\MSCOMCTL.OCX
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NETGEARGenie"="c:\program files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" [2012-10-16 1041736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
"ISUSPM Startup"="c:\progra~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"ISUSScheduler"="c:\program files (x86)\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2013-11-30 3568312]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [x]
R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS;c:\windows\SYSNATIVE\drivers\BVRPMPR5a64.SYS [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys;c:\windows\SYSNATIVE\drivers\MBAMSwissArmy.sys [x]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys;c:\windows\SYSNATIVE\drivers\mwac.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys;c:\windows\SYSNATIVE\DRIVERS\SWDUMon.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 aswRvrt;avast! Revert; [x]
S0 aswVmm;avast! VM Monitor; [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 aswKbd;aswKbd; [x]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys;c:\windows\SYSNATIVE\drivers\aswSnx.sys [x]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys;c:\windows\SYSNATIVE\drivers\aswSP.sys [x]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys;c:\windows\SYSNATIVE\drivers\aswFsBlk.sys [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 NETGEARGenieDaemon;NETGEARGenieDaemon;c:\program files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe;c:\program files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [x]
S2 WebUpdate4;Web Update Wizard Service V4;c:\windows\SysWOW64\WebUpdateSvc4.exe;c:\windows\SysWOW64\WebUpdateSvc4.exe [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys;c:\windows\SYSNATIVE\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - NPF
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2014-06-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-07-24 18:18]
.
2014-06-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-03-16 20:51]
.
2014-06-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-03-16 20:51]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-11-30 22:31 326944 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-10 520760]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{16bb67e0-6319-4077-be84-f41269e051f3} - (no file)
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-DW6 - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
c:\users\john\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\JL Alpine Advent Calendar.lnk - c:\program files (x86)\JL Alpine Advent Calendar\JL Alpine Advent Calendar.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
WebBrowser-{16BB67E0-6319-4077-BE84-F41269E051F3} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
AddRemove-Software Update Wizard (Redist) - c:\windows\system32\wuwuninst.exe
AddRemove-{FBBC4667-2521-4E78-B1BD-8706F774549B} - c:\programdata\{249B9E04-F0FC-434D-B0D8-12D3EDFF3B77}\Best Buy Software Installer Setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2529495733-4116522463-2283696289-1002_Classes\VirtualStore\MACHINE\SOFTWARE\Apple Computer, Inc.\QuickTime\Favorite Movies]
@DACL=(02 0000)
.
[HKEY_USERS\S-1-5-21-2529495733-4116522463-2283696289-1002_Classes\VirtualStore\MACHINE\SOFTWARE\Apple Computer, Inc.\QuickTime\Recent Movies]
@DACL=(02 0000)
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
.
**************************************************************************
.
Completion time: 2014-06-19 14:55:06 - machine was rebooted
ComboFix-quarantined-files.txt 2014-06-19 21:55
.
Pre-Run: 185,876,262,912 bytes free
Post-Run: 185,467,289,600 bytes free
.
- - End Of File - - FF1B4F415C5FF9E11F15E3DD34381E4C
5B5E648D12FCADC244C1EC30318E1EB9

Broni · Jun 19, 2014

Looks good.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

MH Lindsey · Jun 19, 2014

Here are two reports from AdwareCleaner. I started it and after 15 minutes it seemed to not be running, said Pending, uncheck files you don't want deleted...but listed not files. So I clicked the Clean button and it produced 1st report.

# AdwCleaner v3.212 - Report created 19/06/2014 at 18:39:56
# Updated 05/06/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : john - JOHN-PC
# Running from : C:\Users\john\Desktop\adwcleaner_3.212.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\Updater
Folder Deleted : C:\ProgramData\Websteroids
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\windows\SysWOW64\SearchProtect
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Users\john\AppData\Local\Conduit
Folder Deleted : C:\Users\john\AppData\Local\PackageAware
Folder Deleted : C:\Users\john\AppData\LocalLow\BabylonToolbar
Folder Deleted : C:\Users\john\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\john\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\john\AppData\Roaming\BabSolution
Folder Deleted : C:\Users\john\AppData\Roaming\Babylon
Folder Deleted : C:\Users\john\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Browser Manager
File Deleted : C:\Program Files (x86)\Mozilla Firefox\user.js

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [BrowserMngrDefaultScope]
Key Deleted : HKLM\SOFTWARE\Classes\*\shell\filescout
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKCU\Software\5c55de8cbd3fed13
Key Deleted : HKLM\SOFTWARE\5c55de8cbd3fed13
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3077742
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13086CD4-88B6-45E3-9182-3BC2664199F7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1FCD7139-C2A3-49AD-8B9E-E82E48AE5DF6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{319FCB76-1568-4EFA-863B-B03A2B16EB5C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4796719D-2B92-47BC-920B-77BCDBDBCB6A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64A66B25-A70F-4373-95EF-3A1DB6040B3A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6FC5F7E0-D65A-465C-B8EE-A5F8E008D6DF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{731D436C-464C-4F29-BFB2-DE9C458535AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7C89C8A6-991C-4626-9E26-B12EB4D89C04}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EEF00686-CAB8-4885-9CCB-78FF483041AA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FDA55C78-736E-4E8A-996C-4A80FC0396FB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A86782D8-7B41-452F-A217-1854F72DBA54}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{98889811-442D-49DD-99D7-DC866BE87DBC}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{17B10E59-09E1-4C39-A738-6774D7AB7778}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD2049E-E483-4425-8555-8E0775ACB631}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D73F2D0-2FAB-458E-977D-2F9050E0ED60}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D9083CE-8758-4704-BA57-3C891D7452BD}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3E9469AF-E866-4476-B767-810630F1F6E7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{47700C35-9E3E-4DAD-934C-0CE28A87237C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{716E443D-7CAA-44F1-866B-F45D00E712CC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{72063D77-7590-4DA9-A7F8-F5ECAF3632C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7FC87AC5-FA93-476E-A32C-A941229DED0B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKCU\Software\BrowserMngr
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\filescout
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\BrowserMngr
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]

-\\ Google Chrome v

[ File : C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.babylon.com/?q={searchTerms}&affID=110790&tt=120912_cpc_3712_7&babsrc=SP_ss&mntrId=7c0e931b00000000000006164466c3a2
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [7823 octets] - [19/06/2014 18:24:41]
AdwCleaner[S0].txt - [7242 octets] - [19/06/2014 18:39:56]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7302 octets] ##########

I ran it a second time and watched it the whole time, and this time some activity showed and then it went to the pending message again after about 4 minutes. #2 is that report.
# AdwCleaner v3.212 - Report created 19/06/2014 at 18:47:49
# Updated 05/06/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : john - JOHN-PC
# Running from : C:\Users\john\Desktop\adwcleaner_3.212.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126

-\\ Google Chrome v

[ File : C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [7823 octets] - [19/06/2014 18:24:41]
AdwCleaner[R1].txt - [870 octets] - [19/06/2014 18:46:35]
AdwCleaner[S0].txt - [7426 octets] - [19/06/2014 18:39:56]
AdwCleaner[S1].txt - [792 octets] - [19/06/2014 18:47:49]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [851 octets] ##########

moving on to Junkware Removal tool

MH Lindsey · Jun 19, 2014

OTL logfile created on: 6/19/2014 7:06:29 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\john\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17126)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.87 Gb Total Physical Memory | 2.73 Gb Available Physical Memory | 70.64% Memory free
7.74 Gb Paging File | 6.49 Gb Available in Paging File | 83.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 222.47 Gb Total Space | 172.79 Gb Free Space | 77.67% Space Free | Partition Type: NTFS
Drive F: | 465.73 Gb Total Space | 425.02 Gb Free Space | 91.26% Space Free | Partition Type: NTFS
Computer Name: JOHN-PC | User Name: john | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2014/06/19 18:21:45 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\john\Desktop\OTL.exe
PRC - [2013/12/20 23:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/11/30 15:31:04 | 003,568,312 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/11/30 15:31:04 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/10/16 06:54:22 | 001,041,736 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
PRC - [2012/09/24 23:06:14 | 000,122,696 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
PRC - [2009/01/08 02:34:10 | 000,262,360 | ---- | M] (Data Perceptions / PowerProgrammer) -- C:\Windows\SysWOW64\WebUpdateSvc4.exe
PRC - [2006/11/05 12:22:16 | 000,221,184 | ---- | M] (Sonic Solutions) -- C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
PRC - [2006/11/05 11:55:48 | 000,010,752 | ---- | M] (Sonic Solutions) -- C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
========== Modules (No Company Name) ==========
MOD - [2013/11/30 15:31:05 | 019,336,120 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2012/10/16 18:41:00 | 003,775,488 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Map.dll
MOD - [2012/10/16 06:54:22 | 001,041,736 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
MOD - [2012/10/11 17:57:28 | 008,295,424 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Resource.dll
MOD - [2012/10/11 17:57:28 | 001,553,408 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\SvtNetworkTool.dll
MOD - [2012/10/11 17:57:28 | 001,188,352 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_RouterConfiguration.dll
MOD - [2012/10/11 17:57:28 | 001,132,032 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_ParentalControl.dll
MOD - [2012/10/11 17:57:28 | 001,062,400 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Internet.dll
MOD - [2012/10/11 17:57:28 | 000,920,064 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Ui.dll
MOD - [2012/10/11 17:57:28 | 000,702,464 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\InnerPlugin_Update.dll
MOD - [2012/10/11 17:57:28 | 000,641,536 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Statistics.dll
MOD - [2012/10/11 17:57:28 | 000,504,832 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\InnerPlugin_WirelessExport.dll
MOD - [2012/10/11 17:57:28 | 000,500,736 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_NetworkProblem.dll
MOD - [2012/10/11 17:57:28 | 000,478,720 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\Genie.dll
MOD - [2012/10/11 17:57:28 | 000,438,272 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Wireless.dll
MOD - [2012/10/11 17:57:28 | 000,229,888 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\GeniePlugin_Airprint.dll
MOD - [2012/10/11 17:57:28 | 000,186,368 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\DragonNetTool.dll
MOD - [2012/10/11 17:57:28 | 000,150,528 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\DiagnoseDll.dll
MOD - [2012/10/11 17:57:28 | 000,138,752 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\airprintdll.dll
MOD - [2012/10/11 17:57:28 | 000,136,704 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\DiagnosePlugin.dll
MOD - [2012/10/11 17:57:28 | 000,116,224 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\WSetupApiPlugin.dll
MOD - [2012/10/11 17:57:28 | 000,088,064 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\QRCode.dll
MOD - [2012/10/11 17:57:28 | 000,083,968 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\NetcardApi.dll
MOD - [2012/10/11 17:57:28 | 000,082,432 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\SVTUtils.dll
MOD - [2012/10/11 17:57:28 | 000,076,288 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\WSetupDll.dll
MOD - [2012/09/24 23:06:14 | 000,122,696 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
MOD - [2012/05/10 23:24:16 | 009,814,016 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\QtGui4.dll
MOD - [2012/05/10 23:24:16 | 002,537,472 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\QtCore4.dll
MOD - [2012/05/10 23:24:16 | 001,140,224 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\QtNetwork4.dll
MOD - [2012/05/10 23:24:16 | 000,399,360 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\QtXml4.dll
MOD - [2012/05/10 23:24:16 | 000,287,232 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qjpeg4.dll
MOD - [2012/05/10 23:24:16 | 000,083,456 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qico4.dll
MOD - [2012/05/10 23:24:16 | 000,083,456 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\imageformats\qgif4.dll
MOD - [2012/05/09 19:34:06 | 000,043,008 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\libgcc_s_dw2-1.dll
MOD - [2012/05/09 19:34:06 | 000,011,362 | ---- | M] () -- C:\Program Files (x86)\NETGEAR Genie\bin\mingwm10.dll
MOD - [2006/11/05 11:58:44 | 000,516,096 | ---- | M] () -- C:\Program Files (x86)\Common Files\Roxio Shared\9.0\DLLShared\LayoutDll9.dll
MOD - [2006/11/05 11:28:18 | 004,587,520 | R--- | M] () -- C:\Program Files (x86)\Common Files\Roxio Shared\9.0\DLLShared\ROXIPP41.dll
========== Services (SafeList) ==========
SRV:64bit: - [2014/05/30 02:21:05 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/11/30 15:31:04 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2013/05/26 22:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/02/05 17:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/05 22:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/07/28 15:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV - [2014/05/13 11:18:07 | 000,257,712 | ---- | M] (Adobe Systems Incorporated) [Auto | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/05/12 07:24:42 | 000,860,472 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2014/05/12 07:24:40 | 001,809,720 | ---- | M] (Malwarebytes Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2013/12/20 23:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/09/24 23:06:14 | 000,231,752 | ---- | M] (NETGEAR) [Auto | Running] -- C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe -- (NETGEARGenieDaemon)
SRV - [2011/02/11 13:45:52 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/01/08 02:34:10 | 000,262,360 | ---- | M] (Data Perceptions / PowerProgrammer) [Auto | Running] -- C:\Windows\SysWOW64\WebUpdateSvc4.exe -- (WebUpdate4)
SRV - [2004/10/22 04:24:18 | 000,073,728 | ---- | M] (Macrovision Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe -- (IDriverT)
========== Driver Services (SafeList) ==========
DRV:64bit: - [2014/06/19 14:33:54 | 000,122,584 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys -- (MBAMSwissArmy)
DRV:64bit: - [2014/05/12 07:26:10 | 000,063,704 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mwac.sys -- (MBAMWebAccessControl)
DRV:64bit: - [2014/05/12 07:25:56 | 000,025,816 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2013/12/06 11:42:18 | 000,016,152 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SWDUMon.sys -- (SWDUMon)
DRV:64bit: - [2013/11/30 15:31:07 | 001,032,416 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2013/11/30 15:31:07 | 000,409,832 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2013/11/30 15:31:07 | 000,205,320 | ---- | M] () [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2013/11/30 15:31:07 | 000,092,544 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2013/11/30 15:31:07 | 000,084,328 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2013/11/30 15:31:07 | 000,065,776 | ---- | M] () [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2013/11/30 15:31:07 | 000,065,264 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2013/11/30 15:31:07 | 000,038,984 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2013/05/21 10:44:34 | 000,035,344 | ---- | M] (CACE Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\npf.sys -- (NPF)
DRV:64bit: - [2013/03/06 15:33:20 | 000,022,600 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\windows\SysNative\drivers\aswKbd.sys -- (aswKbd)
DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/03/10 23:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/10 23:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 06:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 04:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/06/21 19:51:14 | 000,035,840 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BVRPMPR5a64.SYS -- (BVRPMPR5a64)
DRV:64bit: - [2010/03/10 18:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/03/04 17:53:00 | 000,075,816 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/02/20 09:24:34 | 010,300,800 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/01/18 17:45:50 | 000,717,368 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)
DRV:64bit: - [2009/11/06 12:56:06 | 001,550,848 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/08/07 05:24:14 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/07/30 20:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 15:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/07 08:51:42 | 000,009,216 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\FwLnk.sys -- (FwLnk)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2006/07/24 04:00:00 | 000,052,664 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {3A0349AB-A753-41EC-9EFD-5E78FFFBC39D}
IE:64bit: - HKLM\..\SearchScopes\{3A0349AB-A753-41EC-9EFD-5E78FFFBC39D}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNA
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{5888B69C-8048-4CE6-9B14-7540BE556105}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNA
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\..\SearchScopes\{09964B5F-163D-4B73-96D4-80EFB38F2E76}: "URL" = http://www.google.com/search?source...ding}&oe={outputEncoding}&rlz=1I7TSNA_enUS390
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\..\SearchScopes\{5888B69C-8048-4CE6-9B14-7540BE556105}: "URL" = http://www.google.com/search?source...ding}&oe={outputEncoding}&rlz=1I7TSNA_enUS390
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
IE - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
========== FireFox ==========
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@canon.com/MycameraPlugin: C:\Program Files (x86)\Canon\ZoomBrowser EX\Program\NPCIG.dll (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
[2014/02/03 13:07:41 | 000,000,000 | ---D | M] (No name found) -- C:\Users\john\AppData\Roaming\Mozilla\Firefox\extensions
[2012/09/15 14:39:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
========== Chrome ==========
CHR - default_search_provider: Search the web (Babylon) (Enabled)
CHR - default_search_provider: search_url = http://search.babylon.com/?q={searc...SP_ss&mntrId=7c0e931b00000000000006164466c3a2
CHR - default_search_provider: suggest_url = ,
CHR - homepage:
CHR - Extension: Google Docs = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.0.0.6_0\
CHR - Extension: Google Docs = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_1\
CHR - Extension: YouTube = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_1\
CHR - Extension: Google Search = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_1\
CHR - Extension: Google Wallet = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\john\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_2\
O1 HOSTS File: ([2014/06/19 14:50:49 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (avast! Online Security) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (avast! Online Security) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe (Conexant Systems, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe ()
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [RoxWatchTray] C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe (Sonic Solutions)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002..\Run: [NETGEARGenie] C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2529495733-4116522463-2283696289-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{78E8A313-2EC4-44B5-8F63-7A849262EFEA}: DhcpNameServer = 192.168.2.1 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CB5D7557-8289-4C49-9C75-F88920F941D9}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
========== Files/Folders - Created Within 30 Days ==========
[2014/06/19 19:05:18 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\john\Desktop\OTL.exe
[2014/06/19 18:52:29 | 000,000,000 | ---D | C] -- C:\windows\ERUNT
[2014/06/19 18:52:04 | 001,016,261 | ---- | C] (Thisisu) -- C:\Users\john\Desktop\JRT.exe
[2014/06/19 18:25:09 | 000,536,576 | ---- | C] (SQLite Development Team) -- C:\windows\SysWow64\sqlite3.dll
[2014/06/19 18:24:21 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/06/19 14:50:52 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
[2014/06/19 14:48:16 | 000,000,000 | ---D | C] -- C:\windows\temp
[2014/06/19 14:37:40 | 000,518,144 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2014/06/19 14:37:40 | 000,406,528 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2014/06/19 14:37:40 | 000,060,416 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2014/06/19 14:37:30 | 000,000,000 | ---D | C] -- C:\Qoobox
[2014/06/19 14:37:07 | 000,000,000 | ---D | C] -- C:\windows\erdnt
[2014/06/18 20:10:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2014/06/18 19:48:08 | 000,000,000 | ---D | C] -- C:\ProgramData\RogueKiller
[2014/06/18 16:54:50 | 000,122,584 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/06/18 16:46:08 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
[2014/06/18 16:46:04 | 000,092,888 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys
[2014/06/18 16:46:04 | 000,063,704 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mwac.sys
[2014/06/18 16:46:04 | 000,025,816 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2014/06/18 16:46:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes Anti-Malware
[2014/06/15 13:42:58 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\DESIGNER
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2014/06/19 18:57:00 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/06/19 18:57:00 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/06/19 18:52:00 | 000,000,894 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/06/19 18:49:09 | 000,000,890 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/06/19 18:48:47 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2014/06/19 18:48:38 | 3117,395,968 | -HS- | M] () -- C:\hiberfil.sys
[2014/06/19 18:22:50 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2014/06/19 18:21:45 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\john\Desktop\OTL.exe
[2014/06/19 18:21:03 | 001,333,465 | ---- | M] () -- C:\Users\john\Desktop\adwcleaner_3.212.exe
[2014/06/19 18:20:04 | 001,016,261 | ---- | M] (Thisisu) -- C:\Users\john\Desktop\JRT.exe
[2014/06/19 14:50:49 | 000,000,027 | ---- | M] () -- C:\windows\SysNative\drivers\etc\hosts
[2014/06/19 14:33:54 | 000,122,584 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/06/18 20:07:14 | 000,092,888 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys
[2014/06/18 16:46:11 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/06/18 15:07:21 | 000,726,444 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2014/06/18 15:07:21 | 000,624,412 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2014/06/18 15:07:21 | 000,106,756 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2014/06/14 11:26:04 | 000,001,977 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
========== Files Created - No Company Name ==========
[2014/06/19 18:23:44 | 001,333,465 | ---- | C] () -- C:\Users\john\Desktop\adwcleaner_3.212.exe
[2014/06/19 14:37:40 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2014/06/19 14:37:40 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2014/06/19 14:37:40 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2014/06/19 14:37:40 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2014/06/19 14:37:40 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2014/06/18 16:46:11 | 000,001,117 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/12/22 12:59:01 | 000,003,584 | ---- | C] () -- C:\Users\john\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/04/23 12:03:23 | 000,000,055 | ---- | C] () -- C:\Users\john\AppData\Roaming\mbam.context.scan
[2011/12/23 22:44:02 | 000,000,000 | ---- | C] () -- C:\Users\john\AppData\Roaming\wklnhst.dat
[2011/02/05 14:37:35 | 000,007,605 | ---- | C] () -- C:\Users\john\AppData\Local\Resmon.ResmonCfg
========== ZeroAccess Check ==========
[2009/07/13 21:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2014/03/24 19:43:12 | 014,175,744 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2014/03/24 19:09:54 | 012,874,240 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 18:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 05:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 18:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
========== LOP Check ==========
[2014/05/23 11:02:59 | 000,000,000 | ---D | M] -- C:\Users\cheyann\AppData\Roaming\AVAST Software
[2014/05/23 11:17:39 | 000,000,000 | ---D | M] -- C:\Users\cheyann\AppData\Roaming\Toshiba
[2013/11/30 15:34:08 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\AVAST Software
[2012/12/06 14:37:15 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\JLAdventCalendarAlpine2012
[2012/09/15 14:39:57 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\SumatraPDF
[2011/12/23 22:44:04 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\Template
[2010/09/10 11:38:57 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\Tific
[2010/08/08 14:03:40 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\Toshiba
[2010/08/01 13:23:54 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\WinBatch
[2010/11/07 10:37:43 | 000,000,000 | ---D | M] -- C:\Users\john\AppData\Roaming\Windows Live Writer
========== Purity Check ==========

< End of report >

MH Lindsey · Jun 19, 2014

OTL Extras logfile created on: 6/19/2014 7:06:29 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\john\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17126)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.87 Gb Total Physical Memory | 2.73 Gb Available Physical Memory | 70.64% Memory free
7.74 Gb Paging File | 6.49 Gb Available in Paging File | 83.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 222.47 Gb Total Space | 172.79 Gb Free Space | 77.67% Space Free | Partition Type: NTFS
Drive F: | 465.73 Gb Total Space | 425.02 Gb Free Space | 91.26% Space Free | Partition Type: NTFS
Computer Name: JOHN-PC | User Name: john | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
========== Shell Spawning ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.
========== Security Center Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
========== Firewall Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0D613273-ACB9-4A9D-8A50-082B9080A13F}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{125FEB3A-CA9F-47E5-8CD4-A9A64F0F4DE9}" = rport=445 | protocol=6 | dir=out | app=system |
"{3509DA45-0E03-458C-A3C4-AA8484559FF0}" = lport=10243 | protocol=6 | dir=in | app=system |
"{3F4DCD8E-68E1-4A71-961F-0B24715B5711}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{3FD9A4A5-D5D3-46C8-B7EA-4B4843363D44}" = lport=139 | protocol=6 | dir=in | app=system |
"{452761D7-EE31-48E4-931D-F4546A6B7820}" = lport=2869 | protocol=6 | dir=in | app=system |
"{493F9690-FA4F-42E2-8D13-C2CB830E143C}" = rport=137 | protocol=17 | dir=out | app=system |
"{6C7A918B-9C9D-44EB-9C66-2DF87D80574B}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{6CB1135C-75C4-485D-BC0F-5AFE3D29DBAD}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{70E379BF-356B-453A-A716-56751B47A3B2}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{71BED291-9DAA-4A50-BCAF-5B58C2939A3A}" = rport=139 | protocol=6 | dir=out | app=system |
"{76484945-BF36-4060-9769-CC45ED1159C6}" = rport=10243 | protocol=6 | dir=out | app=system |
"{7DA30C7C-D9C1-42B0-A917-225E7B3B4814}" = lport=138 | protocol=17 | dir=in | app=system |
"{93F3B061-A327-4C14-87BA-99663B1A4C15}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{961E1C1B-EE71-4427-AC56-4B0B86619F95}" = lport=7000 | protocol=17 | dir=in | name=windows easy transfer udp port |
"{98015A6F-F258-4F3F-8E8B-98F071CADC2C}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{9B42A821-4E1E-46A8-B5A7-DE98BF3C6B24}" = rport=138 | protocol=17 | dir=out | app=system |
"{A8B0F52A-A463-4FC8-B3C1-C422E8552380}" = lport=2869 | protocol=6 | dir=in | app=system |
"{C32AF10C-CCBE-4AE9-A59A-0B2C01E4752F}" = lport=137 | protocol=17 | dir=in | app=system |
"{CE6BF7D4-AFB0-452F-9C6B-58AD08CCF448}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{D179B4E2-6896-4650-A906-81F602C59988}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{D9D73F4E-64FE-4D2A-A7CC-BF2890979F1A}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{DE894208-1B54-40AA-99DF-B6B2298ED9A5}" = lport=7000 | protocol=6 | dir=in | name=windows easy transfer tcp port |
"{DFB61906-EAAE-436B-8619-50A67FEE8158}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{F555929C-50F9-4997-9068-C90534F90183}" = lport=445 | protocol=6 | dir=in | app=system |
"{F7931BD9-EBED-465D-ACB6-4ED2CEF24B9A}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{FD128DBF-4092-412F-9574-85B35CC38A74}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{099EA7C5-0341-4F8F-A3C3-7A23EA9BBAC6}" = dir=in | app=c:\program files (x86)\windows live\messenger\wlcsdk.exe |
"{09CA1709-B327-4386-A04A-B608B57F98E3}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{0B062990-A6E9-4C74-B63D-A82F260D3264}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{0BFFFB9C-9A3E-4203-AA61-98FC009941DF}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{10F9DC76-6186-4FFB-A4AA-873B245B020D}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{11F82B7C-96FC-44E0-ACDD-7E1E244B5A34}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{202F87CA-9C44-4029-8CB0-0CCA816DD164}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{3304FD01-1321-42D7-AE7D-57A7255BBB93}" = protocol=6 | dir=in | app=c:\users\john\appdata\local\temp\7zs4480.tmp\symnrt.exe |
"{33F3FE7C-63DB-4767-87C0-992E2B561A1B}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{366DAC06-D90B-4EE0-8FC7-189A97B9DBFA}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{3DAB3428-CC8D-4891-BB4C-84A4651608AD}" = protocol=17 | dir=in | app=c:\users\john\appdata\local\temp\7zs9f2d.tmp\symnrt.exe |
"{3E71AEA7-9396-4416-B987-787628081B50}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{3FBB0639-0030-4589-AC1E-ADD8AF36D259}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{459D98DA-2522-4FF7-A889-0FBB18E593EA}" = protocol=6 | dir=in | app=c:\users\john\appdata\local\temp\7zs2389.tmp\symnrt.exe |
"{484235EA-E5E8-4894-B3C6-FE714ADC1371}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{4A676F5F-C838-462B-97B5-F272FBBC1FE2}" = protocol=6 | dir=in | app=c:\users\john\appdata\local\temp\7zs902e.tmp\symnrt.exe |
"{542DB1C8-3124-4D65-8DA0-23C81A25BE1F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{5F4AA63F-84F0-4FF7-997E-D4950BFB1F1A}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{643E8D8A-A5DE-480D-8F60-F907F16CBF4E}" = protocol=6 | dir=out | app=system |
"{6709863A-53A2-4273-90D1-2D221D0AFB3E}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{701C294C-42EC-4ED6-BE77-2A8FBBB908C9}" = protocol=6 | dir=in | app=c:\windows\system32\migwiz\migwiz.exe |
"{7CAED459-041C-4283-8486-7DB95CF524A0}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{7EC9BA7B-890E-44BC-8621-9EDCE250A52D}" = protocol=17 | dir=in | app=c:\users\john\appdata\local\temp\7zs902e.tmp\symnrt.exe |
"{7FD06152-B613-47E8-B525-77BEF4DEEEBC}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{9D81D783-8536-48A3-AFFF-23AB99169839}" = protocol=6 | dir=in | app=c:\users\john\appdata\local\temp\7zs9f2d.tmp\symnrt.exe |
"{A9206749-D659-48DD-8781-B9DB33027A96}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{B18B5751-E51D-4D17-8E09-C32438C79616}" = protocol=17 | dir=in | app=c:\users\john\appdata\local\temp\7zs2389.tmp\symnrt.exe |
"{C8A47386-7E88-4647-8E38-082E03290A5F}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D4ADA342-0472-477D-80A4-A38623A088E1}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{DECD24D1-0127-4D4C-A4EF-B680E90B2EA3}" = protocol=17 | dir=in | app=c:\windows\system32\migwiz\migwiz.exe |
"{E1641193-66E4-44C8-BCD7-50AAD7DE75C7}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{E8DD5518-41FA-432A-A4EA-02034471D64C}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{E9A15D11-1C01-4E14-B0E5-5BF02A36D506}" = protocol=17 | dir=in | app=c:\users\john\appdata\local\temp\7zs4480.tmp\symnrt.exe |
"{EB8A298D-60E5-4208-8266-762AA6A37C67}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"TCP Query User{0EF61370-ED4C-4AC3-BF9B-8FA49BAC93E5}C:\program files (x86)\netgear genie\bin\netgeargenie.exe" = protocol=6 | dir=in | app=c:\program files (x86)\netgear genie\bin\netgeargenie.exe |
"TCP Query User{3CFDD0E4-0CAE-4BF6-9C66-0697D6781AAC}C:\program files (x86)\real\realplayer\realplay.exe" = protocol=6 | dir=in | app=c:\program files (x86)\real\realplayer\realplay.exe |
"TCP Query User{50C85582-0318-4E3D-9B99-FBBB68D117D4}C:\program files (x86)\meade\autostarsuite\autostarsuite.exe" = protocol=6 | dir=in | app=c:\program files (x86)\meade\autostarsuite\autostarsuite.exe |
"TCP Query User{FEA304C0-1407-4BCE-A461-2B9CDBB96D4D}C:\program files (x86)\netgear genie\bin\netgeargenie.exe" = protocol=6 | dir=in | app=c:\program files (x86)\netgear genie\bin\netgeargenie.exe |
"UDP Query User{11FBF979-D45C-4761-AA4E-A1ED55FC277A}C:\program files (x86)\netgear genie\bin\netgeargenie.exe" = protocol=17 | dir=in | app=c:\program files (x86)\netgear genie\bin\netgeargenie.exe |
"UDP Query User{56786E9D-58B8-47FA-9828-AB25D253B5DC}C:\program files (x86)\real\realplayer\realplay.exe" = protocol=17 | dir=in | app=c:\program files (x86)\real\realplayer\realplay.exe |
"UDP Query User{70A492D9-94E0-48B6-927C-79EA046F801E}C:\program files (x86)\netgear genie\bin\netgeargenie.exe" = protocol=17 | dir=in | app=c:\program files (x86)\netgear genie\bin\netgeargenie.exe |
"UDP Query User{A848B94D-E013-4E20-AF21-9D95310FE0FD}C:\program files (x86)\meade\autostarsuite\autostarsuite.exe" = protocol=17 | dir=in | app=c:\program files (x86)\meade\autostarsuite\autostarsuite.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{22ABA92B-6C1B-46D8-AC2B-C48EEAE172A9}" = VD64Inst
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CNXT_AUDIO_HDA" = Conexant HD Audio
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{073B89C3-BA88-41B5-965F-B35A88EAE838}" = TOSHIBA Supervisor Password
"{0A5B39D2-7ED6-4779-BCC9-37F381139DB3}" = Adobe AIR
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 17
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Sonic Activation Module
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{8E9CEA3B-EBD1-439C-A01D-830CB39613C6}" = TOSHIBA Hardware Setup
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer
"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.06)
"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator DE
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D54E3D9F-FEB8-4D2D-A138-B69A5C80080B}" = Updater
"{D639085F-4B6E-4105-9F37-A0DBB023E2FB}" = Roxio MyDVD DE
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application
"{EDDF99D9-9FE3-4871-A7DB-D1522C51EE9A}" = Microsoft .NET Compact Framework 2.0 SP2
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Graphics Media Accelerator Driver
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 13 ActiveX
"avast" = avast! Free Antivirus
"CameraUserGuide-PSSD940IS_IXUS120IS" = Canon PowerShot SD940 IS_IXUS 120 IS Camera User Guide
"CameraWindowDC" = Canon Utilities CameraWindow DC
"CameraWindowDC8" = Canon Utilities CameraWindow DC 8
"CameraWindowLauncher" = Canon Utilities CameraWindow
"CANON iMAGE GATEWAY Task" = CANON iMAGE GATEWAY Task for ZoomBrowser EX
"Canon Internet Library for ZoomBrowser EX" = Canon Internet Library for ZoomBrowser EX
"Canon MOV Decoder" = Canon MOV Decoder
"Canon MOV Encoder" = Canon MOV Encoder
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.2.1012
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"MSTTS" = Microsoft Text-to-Speech Engine 4.0 (English)
"MyCamera" = Canon Utilities MyCamera
"NETGEAR Genie" = NETGEAR Genie
"Personal Printing Guide" = Canon Personal Printing Guide
"PhotoStitch" = Canon Utilities PhotoStitch
"Software Guide" = Canon DIGITAL CAMERA Solution Disk Software Guide
"Software Update Wizard (Redist)" = Software Update Wizard (Redist) 4.5
"WinLiveSuite_Wave3" = Windows Live Essentials
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility
========== HKEY_USERS Uninstall List ==========
[HKEY_USERS\S-1-5-21-2529495733-4116522463-2283696289-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
< End of report >

Broni · Jun 19, 2014

You missed JRT log.

MH Lindsey · Jun 20, 2014

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by john on Thu 06/19/2014 at 18:52:31.47
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-2529495733-4116522463-2283696289-1002\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011441179}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011441179}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D59E6974-BEF5-4135-9D1C-38E66F5734EB}

~~~ Files

~~~ Folders

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 06/19/2014 at 19:03:52.91
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Broni · Jun 20, 2014

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
CHR - default_search_provider: Search the web (Babylon) (Enabled)
CHR - default_search_provider: search_url = http://search.babylon.com/?q={searc...SP_ss&mntrId=7c0e931b00000000000006164466c3a2
CHR - default_search_provider: suggest_url = ,
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [] File not found


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Click on "Run ESET Online Scanner" button.
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

MH Lindsey · Jun 20, 2014

All processes killed
========== OTL ==========
Use Chrome's Settings page to remove the default_search_provider items.
Use Chrome's Settings page to remove the default_search_provider items.
Use Chrome's Settings page to remove the default_search_provider items.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry delete failed. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ scheduled to be deleted on reboot.
File rity] not found.
File ptytemp] not found.
File ptyjava] not found.
File ptyflash] not found.
File boot] not found.
OTL by OldTimer - Version 3.2.69.0 log created on 06202014_092238

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
Registry delete failed. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ scheduled to be deleted on reboot.

MH Lindsey · Jun 20, 2014

Results of screen317's Security Check version 0.99.85
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java(TM) 6 Update 17
Java version out of Date!
Adobe Reader XI
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

MH Lindsey · Jun 20, 2014

Farbar Service Scanner Version: 10-06-2014
Ran by john (administrator) on 20-06-2014 at 09:37:39
Running from "C:\Users\john\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

MH Lindsey · Jun 20, 2014

TFC has been running for over an hour:
"Empting Recycle Bin, do not interrupt'
looks like it hung...but I will wait to hear from you and let it go until you offer some comment

MH Lindsey · Jun 20, 2014

I went ahead and stopped and restarted TFC.
It did not create a "report"...but I copied this txt down for you.
Getting user folders.
Stopping running processes.
Emptying Temp folders.
User: All Users
User: cheyann
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: john
->Temp folder emptied: 925 bytes
->Temporary Internet Files folder emptied: 128 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
Emptying RecycleBin. Do not interrupt.
RecycleBin emptied: 3057428 bytes
Process complete!
Total Files Cleaned = 3.00 mb

MH Lindsey · Jun 20, 2014

Trying to get online to do the ESET scan - having trouble with IE, not giving me any page even though connect to internet - will let you know

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