Hello There,
I have followed the 8 step procedure and I would like your help in checking whether or not my system is fully clean now. I have attached the Superanti-spyware, Malwarebytes' Anti-malware and the Hi-JackThis logs.
After doing the 8 step process my PC seems faster then before.
I know that some virus / spyware etc. has removed some kind of windows file because when I load up the PC, after Windows XP has started after you logged onto your Windows XP account before the information, shortcuts etc. on the desktop appear or the bar at the bottom giving you options to start different programs (the one with the "start" button on) I get two windows that say this:
1st Window:
It is titled: C:'\WINDOWS\is-S4L07.exe'
And It says in the right of the window: "Windows cannot find 'C\WINDOWS\is-S4L07.exe'. Make sure you typed the name correctly and then try again. To search for a file. click the start button, and then search."
2nd Window:
It is titled: C:'\WINDOWS\is-7HH4F.exe'
And It says in the right of the window: "Windows cannot find 'C\WINDOWS\is-7HH4F.exe'. Make sure you typed the name correctly and then try again. To search for a file. click the start button, and then search."
Also, when i open system restore, some of the restore poitns i manually created and those that were automatically created don't seem to be there anymore, except the most recent one (August 7th, 2009), I didn't manually delete these created restore points myself so why is this? How do I stop this from happening in the future?
Also recently, for like 1 week, the PC shuts down randomly, seemingly when I use software that consumes quite a bit of CPU like games and doing processes like conversions or burning discs at the same time as each other. However, it is only the monitor that shuts off, it goes blank with a red light to indicate that its off but the PC is switched on still as I can hear the fan. The only way to get my monitor back on is to restart my PC system altogether. I'm not sure if it is a hardware fault as my fans seem to be working or some kind of malware (I had 260 deleted in the recent scan). Hopefully this should go away after my cleaning process.
Before the 8 step process I was using:
Anti Spyware: - Lavasoft Ad - Aware
Anti Virus: - AVG 8 Free Version
Firewall: - Generic Windows XP firewall
Spybot - Search & Destroy
Now I am using:
Anti Spyware:
- Lavasoft Ad - Aware
- SUPERanti-spyware
Anti Virus:
- AVG 8
Anti Malware:
- Malwarebytes' Anti-malware
Firewall:
- COMODO Firewall
- Generic Windows XP Firewall
- Spybot: Search & Destroy
Should I have any other programs to ensure my computer's safety or is this enough?
Thanks for reading & helping!
I have followed the 8 step procedure and I would like your help in checking whether or not my system is fully clean now. I have attached the Superanti-spyware, Malwarebytes' Anti-malware and the Hi-JackThis logs.
After doing the 8 step process my PC seems faster then before.
I know that some virus / spyware etc. has removed some kind of windows file because when I load up the PC, after Windows XP has started after you logged onto your Windows XP account before the information, shortcuts etc. on the desktop appear or the bar at the bottom giving you options to start different programs (the one with the "start" button on) I get two windows that say this:
1st Window:
It is titled: C:'\WINDOWS\is-S4L07.exe'
And It says in the right of the window: "Windows cannot find 'C\WINDOWS\is-S4L07.exe'. Make sure you typed the name correctly and then try again. To search for a file. click the start button, and then search."
2nd Window:
It is titled: C:'\WINDOWS\is-7HH4F.exe'
And It says in the right of the window: "Windows cannot find 'C\WINDOWS\is-7HH4F.exe'. Make sure you typed the name correctly and then try again. To search for a file. click the start button, and then search."
Also, when i open system restore, some of the restore poitns i manually created and those that were automatically created don't seem to be there anymore, except the most recent one (August 7th, 2009), I didn't manually delete these created restore points myself so why is this? How do I stop this from happening in the future?
Also recently, for like 1 week, the PC shuts down randomly, seemingly when I use software that consumes quite a bit of CPU like games and doing processes like conversions or burning discs at the same time as each other. However, it is only the monitor that shuts off, it goes blank with a red light to indicate that its off but the PC is switched on still as I can hear the fan. The only way to get my monitor back on is to restart my PC system altogether. I'm not sure if it is a hardware fault as my fans seem to be working or some kind of malware (I had 260 deleted in the recent scan). Hopefully this should go away after my cleaning process.
Before the 8 step process I was using:
Anti Spyware: - Lavasoft Ad - Aware
Anti Virus: - AVG 8 Free Version
Firewall: - Generic Windows XP firewall
Spybot - Search & Destroy
Now I am using:
Anti Spyware:
- Lavasoft Ad - Aware
- SUPERanti-spyware
Anti Virus:
- AVG 8
Anti Malware:
- Malwarebytes' Anti-malware
Firewall:
- COMODO Firewall
- Generic Windows XP Firewall
- Spybot: Search & Destroy
Should I have any other programs to ensure my computer's safety or is this enough?
Thanks for reading & helping!