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BSOD: 0x00000008e, 0xc00000005 (and others)

By ramboaz
Mar 30, 2007
  1. Hello,

    I have browsed the forum and tried some of the suggestions posted here and in other knowledge bases.

    I'm having an issue with one system at work, MSI-6728, P4 2.8GHz with 512MB RAM. I recently ran MemTest86+ with no errors. I have also updated the graphics card drivers (Gigabyte RADEON 9200SE) as well as removed Norton 2005 and replaced it with AVG Free.

    Unfortunately I have full dumps so I have to attach a zip file and a separate dmp file. These dumps were all prior to changing the anti-virus. I just received a call from the office to say that a BSOD came up with 0x0000008e (0xc00000005, 0xbf9f2a73, 0xed1ed0c, 0x0) ati2dvag.d.

    Please help me analyze the dumps and provide some suggestions. Thanks in advance! :)
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    All your minidumps point to one thing: ati2dvag.dll I've had the same problem but with my Radeon X800 GTO! [And, believe it or not, I have in my old Pentium 3 system, that is still rock solid and running stable, a Radeon 9200 card]

    It is an ATI graphics issue and if you Google it there is a lot of info on this issue.
  3. ramboaz

    ramboaz TS Rookie Topic Starter Posts: 21

    Many thanks!! I will give that a shot. :)
  4. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    I'm assuming that the sam_ati2dvag.dll is a Samsung MagicRotation Driver. You can find a similar problem with the equivalent nVidia driver (sam_nv4_disp.dll) HERE. As you can see from post #7 uninstalling the software fixed the problem.

    WARNING: Stack unwind information not available. Following frames may be wrong.
    f86643c0 bf9fc1a9 00000020 00000003 f86643e4 ati2dvag+0xaa73
    f8664420 bf9d564c e16c3b70 e263eb28 e2ba1f64 ati2dvag+0x141a9
    f86647c0 804da3ee e24914c8 820b4410 f866490c sam_ati2dvag+0x164c <---sam_ati2dvag.dll
    f86647dc 804dc605 e18cc4f0 e298f750 e18ff680 nt!ExAcquireResourceExclusiveLite+0x67
    f8664800 bf9fc182 e24914c8 f866490c e18ff680 nt!ExReleaseResourceLite+0x8d
    f8664820 bf805d3a e16c3b70 e263eb28 e2ba1f64 ati2dvag+0x14182
    f866486c bf80bf29 e16c3b70 e263eb28 e2ba1f64 win32k!WatchdogDrvCopyBits+0x53
    f8664900 804dd99f e16c3b60 e298f750 e24914c8 win32k!NtGdiBitBlt+0x51c
    f8664900 7c90eb94 e16c3b60 e298f750 e24914c8 nt!KiFastCallEntry+0xfc
    0013cc68 00000000 00000000 00000000 00000000 0x7c90eb94
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