BSOD on Vista: 0x000000c2 (0x00000007, 0x0000110b, 0xc3ee028d, 0x00905a4d)

By seya
Jul 31, 2011
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  1. Hi

    I have blue screens once a day with the following stop error code: 0x000000c2 (0x00000007, 0x0000110b, 0xc3ee028d, 0x00905a4d). At the beginning of the message it says "BAD_POOL_CALLER".

    Please help, I am reaching the end of my tether. I have tried googling the error codes and finding ways to read the .dmp files as there doesn't seem to be an application on my laptop to read these files.

    I have attached the recent dump files for any help you may be able to give me.

    Thanks in advance

    View attachment Mini073111-01.dmp

    View attachment Mini073011-01.dmp

    View attachment Mini072911-01.dmp

    View attachment Mini070911-01.dmp
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Four minidump files with four different errors and they only cite a Windows driver iastor.sys as the cause. This driver has to do with harddrive control.

    When do your errors occur, i.e. randomly or when you are doing something specific.
  3. seya

    seya TS Rookie Topic Starter

    Hi Route44,

    Thank you for replying. It's random. Most of the time I am on the net using Firefox. The fan does seem to be working overtime and the laptop does get ridiculously hot. The last 3 blue screens in the last 3 days happened after doing an update for Windows Vista, so I don't know if that maybe an part of the problem. Also, I am using a Dell laptop. I am thinking, if it's a harddrive issue, that I should call them as my warranty runs out tomorrow. I tried calling them a few weeks ago and it's a pain to get them to do anything.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Best guess off the top of my head is that it is a heat issue in light of what you report. Heat will shut down a system fast.

    First, make sure all vents are free of dust.

    Second, get a cooling pad and tell us if this resolves your issue.

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