Hi.
Recently I managed to get something off the internet which did something to my laptop and it shutdown. It couldnt restart and kept going into auto-repair mode and couldn't find a solution. So I went ahead and did factory default reset (Format harddrive) using the recovery management. Now it allowed it to start up and let me use it. But now I have the the blue screen of death accuring occasionally. I did the factory default reset again just to make sure and it still exists.
Here is the detail windows gives me of the problem:
I suspect that the factory default has not managed to delete everything off or this virus has somehow managed to stay there
appreciate some help.
Thanks in advance.
Recently I managed to get something off the internet which did something to my laptop and it shutdown. It couldnt restart and kept going into auto-repair mode and couldn't find a solution. So I went ahead and did factory default reset (Format harddrive) using the recovery management. Now it allowed it to start up and let me use it. But now I have the the blue screen of death accuring occasionally. I did the factory default reset again just to make sure and it still exists.
Here is the detail windows gives me of the problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002AA9047
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052011-89045-01.dmp
C:\Users\S.SAF\AppData\Local\Temp\WER-278258-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
I suspect that the factory default has not managed to delete everything off or this virus has somehow managed to stay there
appreciate some help.
Thanks in advance.