BSOD request for help

[Savage1701]

I am getting recurrent BSOD's. Microsoft says it is a driver issue, but of course they can't tell me which one.

I attached 5 minidumps. If anyone has any ideas, I'd appreciate the help.

Thanks.

 

[xxdanielxx]

one points to SAVRT.SYS wich is from norton.
another points to SYMTDI.SYS wich is norton internet secur...
another looks like it was caused by Stack Init f8aaa000 Current f8aa94d4 Base f8aaa000 Limit f8aa7000 Call 0 pay attention to current and to the limit you have pass the limit

the last file points to SYMEVENT.SYS another norton i think it is safe to say the problem is being caused by norton

http://service1.symantec.com/SUPPORT...7?OpenDocument

this should help you fix your problem

 

[xxdanielxx]

also try to update it

 

[Savage1701]

No Norton products installed.

The problem is that there aren't any Norton products installed on this computer. That was one one of the first things I thought of - Antivirus playing havoc with the system. Any other thoughts?

 

[cpc2004]

Faulty ram

Hi,

Two minidumps are crashed with bugcheck 1A and it is the symptom of faulty ram to stress test the ram.

Refer the following problem
https://www.techspot.com/vb/topic61905.html

 

[Savage1701]

OK, I will check the RAM. Also, you were right - at one point Norton was on the machine, just not when I got it. Maybe they failed to uninstall it correctly, etc.

Thanks for your help.

 

[xxdanielxx]

you could get a tool from sysmantech called norton remover to remove it fully

 

[Savage1701]

Thank you.

 

[Charlie Mancuso]

If you know how to edit the registry (regedit), you can remove all the traces of norton. You can use the removal tool as well. Tool is safer if your not sure about what your deleting.