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BSOD -- suspected firewire adapter .. minidumps attached

By helas ยท 14 replies
Oct 15, 2005
  1. Hello, sorry for another BSOD thread, but this seems like a good place to get them figured out.

    I haven't gotten a single BSOD on this computer since I rebuilt it ... until now, after I've moved out of state. I'm getting a few, or several a day. Nothing on or in the computer has changed from before I moved. The only thing different now is that I'm networking with my laptop via firewire (because it has wireless, and so do the neighbors ;) ). But, I've tried running with the firewire unhooked and disabled with no luck. So, I dunno ... and I was able to use my firewire for an iPod without any problems before I moved .. :confused:

    I ran memtest and it made it through 7 passes. I looked through the system error logs and the majority of the crashes have the same error code. I still have no idea where to start troubleshooting though, as M$ has no knowledgebase articles with that error code.

    If you dudes could get me going in the right direction that'd be awesome. Thanks!

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Six of your seven minidumps crash with memory corruption.

    Check your ram.

    Look HERE

    Regards Howard :wave: :wave:
  3. helas

    helas TS Rookie Topic Starter

    Yo, thanks for taking a look.

    I actually read that thread before starting my own. The memory went through 7 passes of memtest .. I also reseated both sticks but still got blue screens .. maybe I'll just try running on one stick at a time..?

    Would you have any other suggestions that aren't mentioned? I couldn't imagine this RAM just going bad all of a sudden.
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Sounds like a good idea to run with just one stick of ram, just for testing purposes of course.

    Unfortunately, ram can and does go bad all of a sudden, and without warning.

    Let us know how you get on.

    Regards Howard :)
  5. helas

    helas TS Rookie Topic Starter

    OK, I've tested out different memory configurations. Nothing seems to work .. I even put in a different pair of RAM that I'm positive is good and still no luck. I tried just one stick and seemed to crash much much less, but .. still crashing. What's weird though is now I'm no longer getting blue screens and memory dumps, just freezing up .. or single programs freezing/crashing.

    If you're positive those minidumps indicate I was crashing because of memory corruption, what could this mean? If my memory is actually physically all right .. what else could this be? Time for a format? heh heh.
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your computer freezing up, and various programmes crashing, could be a symptom of a psu problem.

    I agree that a reformat and reinstall might be beneficial.

    Yes your minidumps did indicate memory corruption. Like I said six out of seven minidumps crashed with memory corruption. The other one crashed at win32k.sys. Which is a Windows system driver.

    Regards Howard :)
  7. helas

    helas TS Rookie Topic Starter

    OK, I take that back .. another blue screen. What does this one tell you?

    Attached Files:

  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I don`t know cause I can`t see it.

    Post the minidump please, and I`ll take a look at it.

    Regards Howard :)
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your latest minidump crashes at win32k.sys.

    Check your temperatures, and clean any dust out of your system.

    I still think this is a hardware problem. Probably ram related.

    Regards Howard :)
  10. helas

    helas TS Rookie Topic Starter

    Okay, after spending a day trying to figure this out, I'm a little confused. Is it possible this problem could be caused by a bad motherboard?

    I swapped out the power supply with an identical working one; didn't work. I have also been stress testing different RAM configurations -- interchanging between 4 different sticks (2 of which I know are good), trying different slots, underclocking certain settings in BIOS, testing in other computers -- using Prime95 (I don't know if you're familiar with it). Any RAM configuration in this computer fails the stress test after only a few minutes, but using any of the same RAM in a different, stable computer, the test will go for a while .. so I don't think the suspected RAM is physically bad.

    With nothing else I could try, I decided to format, just to see. Of course, no luck. I'm crashing just like before.

    So after swapping out all these parts between computers and seeing that the suspected faulty hardware doesn't make the known working computer unstable .. I'm now wondering if it's possible that my motherboard could've gone bad?? I COULD swap out the motherboard, but that's a lot of work. If you think it's a possibility however, I'll give it a shot.

    Thanks for your help, BTW.
  11. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    What do you mean by the test will go for a while?

    It is possible that your mobo is at fault, but that is only a Possibility.

    Are you overclocking your system in any way?

    If so reset to the default settings.

    I`m convinced that you have a hardware problem, unfortunately hardware problems can be very difficult to diagnose.

    A ram problem could also be caused by faulty L2 cache ram on your cpu.

    Obviously I have no way of telling from here.

    All I can do is read your minidumps, and tell you what I find.

    Regards Howard :cool:
  12. helas

    helas TS Rookie Topic Starter

    What I meant by "it will go for a while" is that the stress test seems to run for a long time in the known stable computer, with any RAM I try. But using any RAM in the computer I'm having problems with, the stress testing only lasts a few minutes before having an error and stopping. This is what leads me to believe it's not the RAM itself.

    So maybe I WILL swap motherboards and/or CPUs. I guess I can take it from here and determine what's wrong .. since you can't do much yourself. :)

    One last minidump for you though. I got this one after the format. On the fresh install, I loaded and tried to play Quake III for a bit. Blue screen within 10 minutes.

    Let me know if that one looks the same .. and I'll get on with the mobo and CPU exchange tomorrow. Thanks!

    Attached Files:

  13. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your latest minidump crashes at win32k.sys. This is the Windows Multi-User Win32 Driver.

    This doesn`t help much, as the above crash can be caused by lots of different issues.

    Regards Howard :)
  14. helas

    helas TS Rookie Topic Starter

    Ok, so I think this problem was being caused by a malfunctioning video card.

    I was running Quake 4 for less than a minute when BAM, video corruption and an error saying "... [your graphics accelerator] was no longer responding to graphics driver commands." Then another message only seconds later saying VPU Recover "was unable to fully recover from a hardware deadlock, and has switched to software rendering." I also recall seeing, in the application log, errors from Quake 3 with the faulty module being a certain ATI dll.

    I replaced the card with a very similar one, started a fresh installation of Windows XP Pro SP2, and wuddya know .. I've been completely stable for a few days straight. I finished Q4 without getting any errors and was even able to run a torture test in Prime95 (more strenuous than regular stress test) for over 8 hours.. on the same exact system setup I had when first posting the thread (a flaky machine would fail this test within minutes like mine used to).

    What do you think? Could those blue screens and minidumps have been caused by a faulty video card?

    Time for an RMA, regardless. :cool:
  15. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Looks like you`ve found the culprit.

    Obviously your memory corruption was at your videocard.

    Glad your system is now stable.

    Regards Howard :) :)
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