1. TechSpot is dedicated to computer enthusiasts and power users. Ask a question and give support. Join the community here.
    TechSpot is dedicated to computer enthusiasts and power users.
    Ask a question and give support.
    Join the community here, it only takes a minute.
    Dismiss Notice

Can't start up after software install?

By SageOfTheWabash
Nov 23, 2006
  1. One of the reasons that I want to learn how to roll my own is this;

    I recently reformatted my main desktop as I have several times in the past few years, for various reasons. After installing the software and drivers from my "Intel Desktop Boards" disk, I noticed that the on board audio was functioning. I don't recall ever seeing it before. I think that I always unchecked that box when installing these drivers in the past. I have "Creative Labs Audigy 2 Platinum". All was going well. I had restarted a couple of times. Then I installed the Audigy software. When I restarted, the fans came on and some other noises that I think could be hard drives, but nothing on screen. I tried to use the F8 key to access the boot screen in order to enter safe mode. No good. I tried to use the delete key to enter bios. No good. I tried to boot to disc and reformat again, being willing simply to start over. No good.

    Basically I am stuck with a blank screen and no ideas. I know just enough about computers to look really stupid among those who actually do know a lot about computers. So let me ask a potentially embarrassing question.

    Is it possible that having the on board audio turned on and running caused a fatal conflict of some kind when I installed the Audigy software?

    I hope someone can help. This was a pretty good system when purchased in late 02. I love it dearly. This rig does it all for me.

    Purchased from ibuypower.com late in '02
    Here are some specs on the system in question:
    PS-ENERMAX EG465P-VE 430
    WD 180GB 7200 8MB JB
    WD 120 7200 8MB WD120JB
    VC- RADEON 9700PRO A-I-W 128MB
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Nothing you do with software can affect the POST process. If your computer freezes before the OS, then you have hardware problems.
  3. SageOfTheWabash

    SageOfTheWabash TS Rookie Topic Starter Posts: 24

    Thanx Nodsu, I suppose that means a trip to my local computer repair shop. These guys charge around $100 for a residential house call. What can I expect to pay for a diagnostic in their shop? That is to say what would be considered an excessive charge just to tell me what is wrong with my rig?
  4. mailpup

    mailpup TS Special Forces Posts: 7,103   +422

    Remove the Audigy sound card, then try to reboot. If there was a conflict, that should temporarily resolve it. If it reboots, you can go into the BIOS, disable the onboard sound, shut down, reinstall the Audigy card and be good to go.
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...