Hello,
I am new to this forum so please be gentle!
I have never had any problems with my computer, and I ran AVG, Spybot, Adaware and Malwarebytes anti-malware to try and keep it clean
But about 2 weeks ago I downloaded the new AVG and then started to have problems
The computer would freeze when running the scheduled scan every night and I had to manually restart it by holding down the power button
I thought this must be a bug with AVG, so uninstalled AVG and installed Avira, but still had the same problem, only that with Avira it freezes after about a minute, with AVG it would freeze after about 5 minutes
I have tried to run Malwarebytes and Super Anti Spywarer but the computer re-started itself after 15minutes of the scans and then I got a blue screen.
The only thing I can think of is that I have a virus and when the scans find it thats when the computer freezes
I cannot see what file it freezes on though, so I downloaded Hijack this
I have no idea how to read it though...
could you please have a look at the log to see if anything looks suspicious?
The computer is fine and has absolutely no problems until I try to run a scan then the computer will either re-start itself or freeze.
Any help you can give would be greatly appreciated
Many Thanks,
Nicola
I am new to this forum so please be gentle!
I have never had any problems with my computer, and I ran AVG, Spybot, Adaware and Malwarebytes anti-malware to try and keep it clean
But about 2 weeks ago I downloaded the new AVG and then started to have problems
The computer would freeze when running the scheduled scan every night and I had to manually restart it by holding down the power button
I thought this must be a bug with AVG, so uninstalled AVG and installed Avira, but still had the same problem, only that with Avira it freezes after about a minute, with AVG it would freeze after about 5 minutes
I have tried to run Malwarebytes and Super Anti Spywarer but the computer re-started itself after 15minutes of the scans and then I got a blue screen.
The only thing I can think of is that I have a virus and when the scans find it thats when the computer freezes
I cannot see what file it freezes on though, so I downloaded Hijack this
I have no idea how to read it though...
could you please have a look at the log to see if anything looks suspicious?
The computer is fine and has absolutely no problems until I try to run a scan then the computer will either re-start itself or freeze.
Any help you can give would be greatly appreciated
Many Thanks,
Nicola