DirtyMetis
Posts: 13 +0
Working on a friends bogged down laptop, was going through the usual steps in the "preliminary removal instructions" and I got a BSOD while trying to do the online Trend Micro scan.
Annoyed, I rebooted and loaded up in safe mode, noticed there was still one stubborn one loading even in safe mode (Virus Heat) so I jumped the gun a bit and ran SmitFraudFix to get rid of the little bugger. Everything seemed to go fine so I rebooted afterwards and started up the process again but sure enough, about 5 minutes into the scan again, BSOD struck. Reload into safe mode, same deal after anywhere from 2-5 minutes.
Did a bit of researching and a bunch of sites indicate this might be a driver corruption issue, and suggest that I should systematically disable devices until I pinpoint which one is causing the problem and update the associated driver. This being a laptop, however, my options are somewhat limited as most of the devices in question are integral to the machines operation, correct?
I've attached a few of the dump files for review, I'm basically looking for any additional suggestions or some sort of indication of what the problem may specifically be. I'm currently scanning the system with F-PROT in DOS from a flash drive as that's the only thing I can get to run for any amount of time.
Appreciate the time and feedback!
Annoyed, I rebooted and loaded up in safe mode, noticed there was still one stubborn one loading even in safe mode (Virus Heat) so I jumped the gun a bit and ran SmitFraudFix to get rid of the little bugger. Everything seemed to go fine so I rebooted afterwards and started up the process again but sure enough, about 5 minutes into the scan again, BSOD struck. Reload into safe mode, same deal after anywhere from 2-5 minutes.
Did a bit of researching and a bunch of sites indicate this might be a driver corruption issue, and suggest that I should systematically disable devices until I pinpoint which one is causing the problem and update the associated driver. This being a laptop, however, my options are somewhat limited as most of the devices in question are integral to the machines operation, correct?
I've attached a few of the dump files for review, I'm basically looking for any additional suggestions or some sort of indication of what the problem may specifically be. I'm currently scanning the system with F-PROT in DOS from a flash drive as that's the only thing I can get to run for any amount of time.
Appreciate the time and feedback!