Input: #6703PC1-595B
By service tag: 3oEH6XPG
your service tag is valid itself.
By service tag: 3oEH6XPG
your service tag is valid itself.
Buhric said:Hi man, looks like my prayers where answered.
Here's my situation, I have a D520 with 1GB of RAM and wantesd to upgrade it, so i removed the "door" in the back and there was only 1 chip, with no indication on what size it was. So I removed it and tried to boot without it
So I got an error message saying that the hard had change and I needed to enter the setup.
But it never give the option to enter the setup, I get instead that gray screen of death asking for a password for the service tag.
Even If I put the ram back, I still get that same error and the gray screen!
here's my Service tag is: #6703PC1-595B
I tried alling Dell but they only give the run around, they say the service tag is not valid....
As for the HD, it looks from the other posts that everyone that has the Gray screen also turns out to have the HDD locked.
Would it be ok If I just reformat it? I have the original Image CD that came with the laptop. Or will I really need to ask Rustam again for the HD psw ?
HJope you can help! Thanks in advance