Disk Boot Failure after virus/format

By Kyuumichi ยท 6 replies
Jan 16, 2008
  1. Greetings!

    I am new to this board but I did not know where else to turn for information on my problem.

    Currently I am have the disk boot failure insert system disk problem. Basically, the scenario is as follows:

    Boyfriend downloads a file on my computer while I am at work. He doesn't really have any cares about system security and whatnot so he opens it carelessly. It ends up giving my computer a virus/spyware that causes severe pop-ups of both spyware and windows system files.

    I tell him that I'll look at it when I get home the next day, but alas, he decides he needs to try to fix it. He doesn't have too much knowledge in computer repair and so he just decides to use Window's restore to a previous date feature (all of dates had been erased except for the time that he opened the virus which was the day before). He does this and after a reboot that's when he gets the disk boot failure message. And so he gives up. (Thanks alot)

    I try my luck at it, thinking to just format the hard drive but when it comes to installing windows, it says something like hard disk not found, run a diagnostics test. Well I am not really that knowledgable about that kind of thing so the next thing I think to do is remove my hard drive and place it into one of my old computers to see if I could format it. I formated it and it worked on my old computer, however, when I put it in my new computer, it says the exact same thing. This allowed me to reason that it probably isn't my hard drive that is causing the problem.

    My brother has been looking at it as well, since he knows quite a bit about computers. He looked at the BIOS and said it looked ok to him..

    That was the only other thing that I could think of that would be the problem.

    So as of right now, I am not sure what I am supposed to do. He said he would talk to his instructor about it tomorrow but I am just wandering if anyone here has ideas.

    I'm not sure of the computer's hardware since it was just a working hand-me-down from my brother that I dove right into...I do know the following though:

    Western Digital 80gb 7200rpm SATA-3.0gb/s (master)
    Western Digital 160gb " "
    Not sure what the CD-ROM is, just a DVD-R
    Motherboard is an ASUS, my brother can't remember due to how old the computer is (3 years+)
    Any other information I can provide eventually when he feels like finding the information for me. -_-

    I have not had any problems with it before the download incident.

    Any information is MUCH appreciated. Sorry I can't be more specific as to the cause and components. They are the two things I don't have more information on. Thanks~
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Hi Kyuumichi and welcome to TechSpot

    So it's seen in Bios OK
    The boot setting are HDD somewhere in the list

    Remove all the plugged in devices at rear of computer (except power and video) does it boot ? (this is just testing)

    Have you tried reseating (and or replacing) the HDD data cable on M/b

    Actually also try reseating Ram (blow out all dust too)

    Remove all PCI addon cards

    Only other option is powersupply
  3. captaincranky

    captaincranky TechSpot Addict Posts: 13,020   +2,548

    Back to Square One.......

    Some BIOS will set themselves automatically to SATA mode when they detect 2 (or more) SATA HDDs attached. That will give you a boot error. Install 1 HDD only, (the system drive), but at first try, boot to the BIOS and look around for a setting such as "configure SATA as IDE". That is the setting to run SATA drives without a RAID driver or controller installed. Make that setting, then try again.
    Sometimes the MBR (master boot record) may be damaged. This is usually not touched by formatting. In this case you may need to find a "drive scrubbing", run that on the drive, and start from scratch.

    Some claim that a virus can reside in the MBR and give problems from there.
  4. Kyuumichi

    Kyuumichi TS Rookie Topic Starter

    I did/tried all of that but nothing helped...

    I'm not sure about the power supply either. It's had plenty of abuse I guess.

    So frustrating...~ -_-
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Format worked on old computer
    And HardDrive not working on original
    Removed all unnecessary devices - but nothing

    Can you plug any old harddrive in there and test - it should be the same result

    This is now comming down to swapping components
    Or bench testing - Motherboard out of case

    Is this possible there ?
    ie Bench test
    and also swapping parts
  6. Kyuumichi

    Kyuumichi TS Rookie Topic Starter


    My old comp's hard drive does not work in it as well.

    I'm not sure how bench testing will help. Explain please?
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Ok not hard drive ! (that's clear)

    The bench testing is because
    there may be something unknown
    something loose
    something touching electrically which shouldn't be
    better inspection under the board
    you are eliminating everything (connectors)

    And that's what techs do, at this stage !
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