External HDD issue

By lamensterms ยท 5 replies
Apr 30, 2006
  1. lately i have been having a few system crashes and i get that "your system has recovered from a serious error" message when it restarts. i have found that it is somehow linked to my external HDD. i have an oxford IDE IEEE 1394 SBP2 80gig external hard-drive. whenever i try to run a scan disk on it...the system crashes, computer restarts and i get that same message. any help would be much appreciated.
  2. CrossFire851

    CrossFire851 TS Rookie Posts: 766

    Post you're last mini dumps and a pro like Howard will take a look. But I think it might the program you're using to scan and/or bad sectors on the drive.

    But like I said post you're last min dumps and someone will look at them.
  3. lamensterms

    lamensterms TS Rookie Topic Starter Posts: 72

    forgive my ignorance, but what is a mini dump? and how do i post it on here?
  4. N3051M

    N3051M TS Evangelist Posts: 2,115

    goto [start>run]
    type in: %systemroot%/minidump
    Zip up 5-6 of the most recent ones and attach it to your next post.
  5. benken2202001

    benken2202001 TS Booster Posts: 115   +17

    external HDDs are just 3.5" HDDs inside a case with a 1394 or USB channeling microchip included. If you think its the harddrive, you can remove the HDD from its case and use it like a regular IDE HDD and/or bring it to compUSA and have them test it for bad sectors or motor flaws
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go HERE and follow the instructions.

    If that doesn`t help. Zip 5 or 6 of your latest minidumps together and attach them here. Instructions for finding and attaching minidumps are in the above link.

    Regards Howard :wave: :wave:
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