Half Life 2 Installation Problem

By DenialTwist ยท 8 replies
Jan 21, 2006
  1. When I try to install Half Life 2 - Game of the year edition, i get an error message saying "The windows Installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assitance."
    Help? Please?
  2. DenialTwist

    DenialTwist TS Rookie Topic Starter

    Also, it wont let me download off steam with the cd key, it sais I need to...download it off the cd first for some reason.
  3. MaXtor

    MaXtor TS Booster Posts: 149   +39

    I think that it is only checking to see if you own the game because it is a CD-Key from a game purchase from a store. Go on SteamPowered and use the search button and you'll be able to find help for problem...
  4. worldi25

    worldi25 TS Rookie

    Are you running multiple profiles on your pc? i.e. Normal profile and a Gaming profile
  5. DenialTwist

    DenialTwist TS Rookie Topic Starter

    Annoyingly my problem seems to be unique to that site.
    Also, worldi, I do have about 4 profiles running on this computer, one each family member.
  6. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Have you tried installing the latest Windows Installer?
  7. DenialTwist

    DenialTwist TS Rookie Topic Starter

    Yes, but with no improvement.
  8. darkstuarez

    darkstuarez TS Rookie Posts: 59

    I had that problem, but it was only once, I just restarted and it worked. Sorry if it's not that simple for you.

    E: you should try giving VALVe a call if you can't find any resources on the web.
  9. DenialTwist

    DenialTwist TS Rookie Topic Starter

    Lucky you :(
    and I have emailed steam tech support about it but so far they havent emailed me back. I emailed them on saturday afternoon, shouldnt they have replied by now?
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