Solved Have connection but can't get online

pg42 · Jan 15, 2015

Good evening, I hope you can help. I have a Dell Latitude laptop running Windows XP Professional. I can not get online even though I have an internet connection. I only have Explorer for a browser. I tried to set up Firefox and Chrome but tries to go online to complete the setup. I am posting this from my desktop computer so I can download tools from this computer and transfer to the laptop with a flash drive.

Broni · Jan 15, 2015

You abandoned this topic in the past: https://www.techspot.com/community/...any-browser-but-have-connection.205173/page-2
Unless I hear some good excuse I won't be able to help you.

pg42 · Jan 15, 2015

I'm sorry, I didn't think I had abandoned the topic. I did ask for help with my son's computer and I was very grateful when you were able to resolve the issue for me. I'm sure I thanked you for your help ... it wouldn't be like me at all not to. This is a different computer. I understand if you can't help.

pg42 · Jan 16, 2015

Okay, I clicked the link you provided. I apologize ... I didn't see the last posts from you. Once the computer was fixed, I never even checked for any more posts. I assumed we were done. I never ran the procedures that you suggested but the computer is still working fine for my son. Thanks again for the time you put into that and I am sorry for the misunderstanding.

Broni · Jan 16, 2015

I assumed we were done

I suggest you read my replies more carefully.
At the beginning of every topic I always post my rules:

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

One of them says:
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.

Then when you didn't reply after 5 days I posted "Still with me?". No reply from you either so your explanation is rather weak.

I'll let it go this time but it won't happen again if you won't finish this topic with me.

==================================================

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

pg42 · Jan 18, 2015

Thank you for understanding. Once I had said that it worked and thanked you, I never went back to the site so I didn't see your last posts. Anyway, I've had time to look into the situation a little more. When I first got the computer, it was having basically the same problem ... It could not access the internet even though there was a connection. I ran an Avast scan and found that the netbt.sys file was infected with the Alureon-AMS trojan. I quarantined the file. I confirmed that the file was no longer available with a Fabar Services Scan. That scan also detected that there were registry settings missing. I know that I need an uncorrupted copy of netbt at the very least but I do not have an XP recovery disc. I am not sure where to get this missing file or where to put it when I do find it somewhere and I will not attempt any registry changes without help. Right now the computer is just stuck in the "acquiring network address" loop.
Any help you can offer will be appreciated and I assure you, I will not make the same mistake again.

Thank you

Broni · Jan 18, 2015

Once I had said that it worked and thanked you, I never went back to the site so I didn't see your last posts

That can't be true because every time I reply (and I replied twice since your last reply) you get an email notification so you know I replied without even going back to the forum.

In any case....

NOTE 1. Use another working computer to download necessary tools. Use USB flash drive to transfer them from good computer to the bad one.
NOTE 2. Install Panda USB Vaccine, or BitDefender’s USB Immunizer on GOOD computer to protect it from any infected USB device.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center/Action Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

pg42 · Jan 18, 2015

Here are the Malwarebytes and DDS logs:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/18/2015
Scan Time: 5:40:32 PM
Logfile: MalwareBytes_Log.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2014.11.20.06
Rootkit Database: v2014.11.18.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: x

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 427426
Time Elapsed: 1 hr, 34 min, 8 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by x at 20:16:00 on 2015-01-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.260 [GMT -5:00]
.
AV: Norton Business Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Business Suite *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Belkin\F6D4050\v1\BelkinWCUI.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Windows Internet Explorer provided by Yahoo!
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton business suite\engine\4.0.0.127\CoIEPlg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton business suite\engine\4.0.0.127\IPSBHO.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0401.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: CallingID LinkAdvisor 2.0 BHO: {FBF2401B-7447-4727-BE5D-C19B2075CA84} - c:\program files\callingid\callingidlinkadvisor2.0\toolbar\CallingIDIE.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: CallingID LinkAdvisor 2.0: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - c:\program files\callingid\callingidlinkadvisor2.0\toolbar\CallingIDIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton business suite\engine\4.0.0.127\CoIEPlg.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0401.0\npwinext.dll
TB: CallingID LinkAdvisor 2.0: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - c:\program files\callingid\callingidlinkadvisor2.0\toolbar\CallingIDIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton business suite\engine\4.0.0.127\CoIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [cdloader] "c:\documents and settings\x\application data\mjusbsp\cdloader2.exe" MAGICJACK
mRun: [UIUCU] c:\docume~1\x\locals~1\temp\UIUCU.EXE -CLEAN_UP -S
mRun: [ITSecMng] c:\program files\toshiba\bluetooth toshiba stack\ItSecMng.exe /START
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\stsystra.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0401.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f6d4050\v1\BelkinWCUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: EnableShellExecuteHooks = dword:1
mPolicies-System: SoftwareSASGeneration = dword:1
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxps://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263257227789
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263257411446
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{27E8629D-76F4-4EC3-B1A0-C267C57E4282} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: callingid - {086D03BA-57AC-4C8E-A33D-0BAABF742411} - c:\program files\callingid\callingidlinkadvisor2.0\toolbar\CallingIDToolbar.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: ShellHook Class - {1869181A-9F50-4FCF-8BFF-1B8588ECB85C} - c:\program files\callingid\callingidlinkadvisor2.0\linkadvisor\CIDLinkAdvisor.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2015-1-15 49944]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [2015-1-15 206248]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0400000.07f\SymDS.sys [2011-9-26 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0400000.07f\SymEFA.sys [2011-9-26 172592]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2015-1-15 787800]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2015-1-15 422760]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20091205.001\BHDrvx86.sys [2011-9-26 529456]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0400000.07f\cchpx86.sys [2011-9-26 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0400000.07f\Ironx86.sys [2011-9-26 116272]
R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2015-1-15 24184]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2015-1-15 70384]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2015-1-15 50344]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2015-1-18 1871160]
R2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2015-1-18 969016]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20091105.001\IDSxpx86.sys [2011-9-26 329592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2015-1-18 23256]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2015-1-18 114904]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110212.004\naveng.sys [2011-9-26 86008]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110212.004\navex15.sys [2011-9-26 1360760]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2015-1-15 637952]
S3 RTL8192cu;Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8192cu.sys [2012-6-15 890016]
.
=============== Created Last 30 ================
.
2015-01-18 22:39:40 114904 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2015-01-18 22:32:42 54360 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2015-01-18 22:32:42 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2015-01-18 22:32:41 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2015-01-16 19:18:14 -------- d-----w- c:\documents and settings\all users\application data\Avira
2015-01-16 06:57:58 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2015-01-16 06:52:47 -------- d-----w- C:\TDSSKiller_Quarantine
2015-01-16 04:37:00 -------- d-----w- c:\documents and settings\x\application data\AVAST Software
2015-01-16 04:31:32 -------- d-----w- c:\windows\jumpshot.com
2015-01-16 04:30:41 206248 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2015-01-16 04:30:39 70384 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2015-01-16 04:30:39 49944 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2015-01-16 04:30:38 24184 ----a-w- c:\windows\system32\drivers\aswHwid.sys
2015-01-16 04:30:35 787800 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2015-01-16 04:30:25 43152 ----a-w- c:\windows\avastSS.scr
2015-01-16 04:29:32 -------- d-----w- c:\program files\AVAST Software
2015-01-16 04:28:30 -------- d-----w- C:\TEMP
2015-01-16 04:28:29 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2015-01-15 18:53:13 21361 ----a-w- c:\windows\system32\drivers\AegisP.sys
2015-01-15 18:52:19 637952 ----a-w- c:\windows\system32\drivers\rt2870.sys
2015-01-15 18:52:19 221184 ----a-w- c:\windows\system32\RaCoInst.dll
2015-01-15 18:52:14 -------- d-----w- c:\program files\Belkin
.
==================== Find3M ====================
.
.
============= FINISH: 20:16:50.90 ===============

Broni · Jan 18, 2015

I still need Attach.txt log from DDS and FSS log.

pg42 · Jan 18, 2015

I am sure that you did email me regarding the posts but I receive literally hundreds of emails daily from people that I try to help. I am a pharmacist, and much like you, I try to help people with their questions and concerns, only in my case, it is regarding their health and/or medications. I also work full time from home as a consultant so the emails tend to get backed up. I try to answer as many as I can but I have to prioritize the emails by the urgency of the question. Unless I am expecting a particular email from someone, it will often get lost in the mix, sometimes being more than 10 pages back. I am sending a screen shot of my email page from today. You can see that I have almost 8000 emails. That is about a week's worth of emails ( I try to purge the ones that I couldn't get to once a week). I didn't realize that I had ever received ANY emails from you during the last topic.

Anyway, I am running the FSS scan now.

pg42 · Jan 18, 2015

Here is Attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/11/2010 7:01:44 PM
System Uptime: 1/16/2015 6:59:06 PM (50 hours ago)
.
Motherboard: Dell Inc. | | 0XM006
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55 | Microprocessor | 1795/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 59.67 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Ethernet Controller
Device ID: PCI\VEN_14E4&DEV_1673&SUBSYS_02061028&REV_02\4&1FD2E0F5&0&0030
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_14E4&DEV_1673&SUBSYS_02061028&REV_02\4&1FD2E0F5&0&0030
Service:
.
==== System Restore Points ===================
.
RP174: 11/21/2014 12:10:07 PM - Removed IObit Toolbar v4.6.
RP175: 11/22/2014 1:08:55 PM - System Checkpoint
RP176: 11/23/2014 2:08:55 PM - System Checkpoint
RP177: 11/24/2014 3:08:55 PM - System Checkpoint
RP178: 11/25/2014 4:08:55 PM - System Checkpoint
RP179: 11/26/2014 5:08:55 PM - System Checkpoint
RP180: 11/27/2014 6:08:55 PM - System Checkpoint
RP181: 11/28/2014 7:08:57 PM - System Checkpoint
RP182: 11/29/2014 8:08:55 PM - System Checkpoint
RP183: 11/30/2014 9:08:55 PM - System Checkpoint
RP184: 12/1/2014 10:08:55 PM - System Checkpoint
RP185: 12/2/2014 11:08:55 PM - System Checkpoint
RP186: 12/4/2014 12:08:55 AM - System Checkpoint
RP187: 12/5/2014 1:08:56 AM - System Checkpoint
RP188: 12/6/2014 2:08:56 AM - System Checkpoint
RP189: 12/7/2014 3:08:55 AM - System Checkpoint
RP190: 12/8/2014 4:08:55 AM - System Checkpoint
RP191: 12/9/2014 5:08:55 AM - System Checkpoint
RP192: 12/10/2014 6:08:56 AM - System Checkpoint
RP193: 12/11/2014 7:08:55 AM - System Checkpoint
RP194: 12/12/2014 8:08:55 AM - System Checkpoint
RP195: 12/13/2014 9:08:55 AM - System Checkpoint
RP196: 1/15/2015 1:52:12 PM - Installed Belkin Wireless USB Adapter Setup
RP197: 1/15/2015 9:17:09 PM - Restore Operation
RP198: 1/15/2015 11:29:32 PM - avast! antivirus system restore point
RP199: 1/16/2015 1:23:26 AM - Restore Operation
RP200: 1/16/2015 1:29:09 AM - Restore Operation
RP201: 1/17/2015 2:22:54 AM - System Checkpoint
RP202: 1/18/2015 2:56:23 AM - System Checkpoint
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
ATI - Software Uninstall Utility
ATI Display Driver
Auslogics Disk Defrag
Avast Free Antivirus
Belkin Wireless USB Adapter Setup
Bluetooth Stack for Windows by Toshiba
CA Internet Security Suite
CallingID LinkAdvisor 2.0 (2.0.0.30)
Conexant HDA D330 MDC V.92 Modem
Dell Driver Download Manager
Dell Mobile Broadband Card Utility
Dell Touchpad
Dell Wireless WLAN Card
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Java Auto Updater
Java(TM) 6 Update 22
Malwarebytes Anti-Malware version 2.0.4.1028
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.4
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft UI Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSN
MSN Toolbar
MSN Toolbar Platform
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Business Suite
OGA Notifier 2.0.0048.0
OZ776 SCR Driver V1.1.3.9
PowerDVD
QuickSet
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SigmaTel Audio
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
STOPzilla
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Windows (KB971513)
Update for Outlook 2007 Junk Email Filter (KB2553975)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows PowerShell(TM) 1.0 MUI pack
Windows Search 4.0
Windows XP Service Pack 3
Yahoo! Messenger
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
1/16/2015 3:57:04 AM, error: Service Control Manager [7031] - The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
1/16/2015 3:57:04 AM, error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
1/16/2015 3:56:39 AM, error: Service Control Manager [7034] - The CaCCProvSP service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:32 AM, error: Service Control Manager [7031] - The Avira Service Host service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
1/16/2015 3:56:26 AM, error: Service Control Manager [7034] - The SigmaTel Audio Service service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:26 AM, error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:25 AM, error: Service Control Manager [7034] - The PrismXL service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:23 AM, error: Service Control Manager [7034] - The NICCONFIGSVC service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:23 AM, error: Service Control Manager [7034] - The MBAMService service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:22 AM, error: Service Control Manager [7034] - The Machine Debug Manager service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:19 AM, error: Service Control Manager [7034] - The MBAMScheduler service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:16 AM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:10 AM, error: Service Control Manager [7034] - The Dell Wireless WLAN Tray Service service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:56:09 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
1/16/2015 3:18:01 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.
1/16/2015 3:03:23 PM, error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
1/16/2015 2:59:33 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
1/16/2015 2:29:05 AM, error: ipnathlp [30005] - The DHCP allocator has detected a DHCP server with IP address 10.0.0.1 on the same network as the interface with IP address 192.168.0.1. The allocator has disabled itself on the interface in order to avoid confusing DHCP clients.
1/16/2015 1:54:53 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/16/2015 1:13:35 AM, error: Service Control Manager [7003] - The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT
1/16/2015 1:13:35 AM, error: Service Control Manager [7003] - The DHCP Client service depends on the following nonexistent service: NetBT
1/15/2015 9:09:24 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
1/15/2015 8:57:29 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
1/15/2015 8:57:09 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AmdPPM APPDRV BHDrvx86 ccHP Fips IPSec MRxSmb NetBIOS NetBT OMCI RasAcd Rdbss SRTSPX SymIRON SYMTDI Tcpip Tosrfcom
1/15/2015 8:57:09 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
1/15/2015 8:57:09 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/15/2015 8:57:09 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/15/2015 8:57:09 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
1/15/2015 8:52:54 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
1/15/2015 8:52:41 PM, error: ipnathlp [30009] - The DHCP allocator encountered a network error while attempting to reply on IP address 192.168.0.1 to a request from a client. The data is the error code.
1/15/2015 8:52:40 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
1/15/2015 8:51:40 PM, error: Service Control Manager [7000] - The Norton Business Suite service failed to start due to the following error: Access is denied.
1/15/2015 3:07:46 PM, error: ipnathlp [31012] - The DNS proxy agent encountered an error while obtaining the local list of name-resolution servers. Some DNS or WINS servers may be inaccessible to clients on the local network. The data is the error code.
1/15/2015 3:07:46 PM, error: ipnathlp [30002] - The DHCP allocator was unable to bind to the IP address 192.168.0.1. This error may indicate a problem with TCP/IP networking. The data is the error code.
1/15/2015 3:03:56 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the SigmaTel Audio Service service to connect.
1/15/2015 3:03:56 PM, error: Service Control Manager [7000] - The SigmaTel Audio Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/15/2015 2:57:38 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdPPM APPDRV BHDrvx86 ccHP Fips OMCI SRTSPX SymIRON SYMTDI Tosrfcom
1/15/2015 2:56:52 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/15/2015 2:56:13 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
1/15/2015 2:50:02 PM, error: ipnathlp [31008] - The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.
1/15/2015 11:27:44 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
1/15/2015 10:27:44 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
1/11/2015 7:44:58 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
.
==== End Of File ===========================

pg42 · Jan 19, 2015

Farbar Service Scanner Version: 21-07-2014
Ran by x (administrator) on 19-01-2015 at 00:32:27
Running from "E:\"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

NetBt Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: ATTENTION!=====> Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed

ATTENTION!=====> C:\WINDOWS\system32\Drivers\netbt.sys FILE IS MISSING AND SHOULD BE RESTORED.

C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
AegisP(9) aswTdi(10) Gpc(3) IPSec(5) PSched(7) SYMTDI(8) Tcpip(4)
0x0A00000005000000010000000200000003000000040000000A00000008000000060000000700000009000000
IpSec Tag value is correct.

**** End of log ****

Broni · Jan 19, 2015

We have several issues there.

Let's start with missing file.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

Double-click SystemLook.exe to run it.
Vista users:: Right click on SystemLook.exe, click Run As Administrator
Copy the content of the following box and paste it into the main textfield:

Code:

:filefind
netbt.sys

Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

pg42 · Jan 19, 2015

SystemLook 30.07.11 by jpshortstuff
Log created at 20:04 on 19/01/2015 by x
Administrator - Elevation successful

========== filefind ==========

Searching for "netbt.sys"
C:\WINDOWS\$NtServicePackUninstall$\netbt.sys -----c- 162816 bytes [01:09 12/01/2010] [10:00 04/08/2004] 0C80E410CD2F47134407EE7DD19CC86B
C:\WINDOWS\ServicePackFiles\i386\netbt.sys ------- 162816 bytes [19:21 13/04/2008] [19:21 13/04/2008] 74B2B2F5BEA5E9A3DC021D685551BD3D

-= EOF =-

Broni · Jan 19, 2015

Very good

Copy netbt.sys file from C:\WINDOWS\ServicePackFiles\i386 folder and paste it to C:\WINDOWS\system32\Drivers folder.

Restart computer and post fresh FSS log.

pg42 · Jan 19, 2015

Farbar Service Scanner Version: 21-07-2014
Ran by x (administrator) on 19-01-2015 at 21:01:44
Running from "E:\"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

NetBt Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: ATTENTION!=====> Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
AegisP(9) aswTdi(10) Gpc(3) IPSec(5) PSched(7) SYMTDI(8) Tcpip(4)
0x0A00000005000000010000000200000003000000040000000A00000008000000060000000700000009000000
IpSec Tag value is correct.

**** End of log ****

Broni · Jan 19, 2015

Good job

Download NetBT.reg
Double click on downloaded file and confirm the prompt.

Download wuauserv.reg
Double click on downloaded file and confirm the prompt.

Download LEGACY_WUAUSERV.reg
Double click on downloaded file and confirm the prompt.

Restart computer.
Post new FSS log.

Also see if your connection is back.

pg42 · Jan 19, 2015

The first 2 registry files were accepted fine but the last one (Legacy_Wuauserv.reg) was not. Got an error message Cannot import E:\ LEGACY_WUAUSERV.reg : error accessing the registry.

Broni · Jan 19, 2015

Go ahead and...

Restart computer.
Post new FSS log.

Also see if your connection is back.

pg42 · Jan 20, 2015

Okay, getting there. The connection is back ... no more endless "acquiring network address" but Internet Explorer can't access the internet. It tells me that it can't display the webpage.

Here is the latest FSS log:

Farbar Service Scanner Version: 21-07-2014
Ran by x (administrator) on 19-01-2015 at 23:44:35
Running from "E:\"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
AegisP(9) aswTdi(10) Gpc(3) IPSec(5) NetBT(6) PSched(7) SYMTDI(8) Tcpip(4)
0x0A00000005000000010000000200000003000000040000000A00000008000000060000000700000009000000
IpSec Tag value is correct.

**** End of log ****

Broni · Jan 20, 2015

Good job

Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2

Close all the running programs
Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download

Malwarebytes Anti-Rootkit (MBAR) to your desktop.

Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Double click on downloaded file. OK self extracting prompt.
MBAR will start. Click "Next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found select "Exit".
If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
- "mbar-log-{date} (xx-xx-xx).txt"
- "system-log.txt"

NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

pg42 · Jan 20, 2015

I ran RogueKiller but I can't run MBAR as admiistrator because I don't know the password. The account was already set up when the computer was given to me and I never got the password. I have lost contact with the individual that gave me the computer.

Here is the RogueKiller log:

RogueKiller V10.2.0.0 [Jan 19 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : x [Administrator]
Mode : Delete -- Date : 01/20/2015 01:18:25

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 7 ¤¤¤
[PUP] HKEY_CLASSES_ROOT\CLSID\{1791C1B5-FFD0-4d4b-ABCD-7A7DF6EAA89C} -> Not selected
[PUP] HKEY_CLASSES_ROOT\CLSID\{26249267-15F4-4DA3-8247-C5A78E4FA918} -> Not selected
[Suspicious.Path] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | UIUCU : C:\DOCUME~1\x\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S [x][x][x] -> Deleted
[PUM.SearchPage] HKEY_USERS\S-1-5-21-606747145-436374069-1801674531-1003\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch -> Not selected
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Not selected
[HJ.FileAsso] HKEY_CLASSES_ROOT\.exe\shell\open\command | (default) : "C:\Documents and Settings\x\Local Settings\Application Data\pni.exe" -a "%1" %* -> Replaced ("%1" %*)
[HJ.FileAsso] HKEY_USERS\S-1-5-21-606747145-436374069-1801674531-1003\Software\Classes\.exe\shell\open\command | (default) : "C:\Documents and Settings\x\Local Settings\Application Data\pni.exe" -a "%1" %* -> Replaced ("%1" %*)

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 1 ¤¤¤
[ZeroAccess][Junction] $NtUninstallKB52045$ -- C:\WINDOWS\$NtUninstallKB52045$ [JUNCTION@ a000000c] >> \systemroot\system32\config -> Junction Deleted
[ZeroAccess][File] @ -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\@ -> Deleted
[ZeroAccess][File] bckfg.tmp -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\bckfg.tmp -> Deleted
[ZeroAccess][File] cfg.ini -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\cfg.ini -> Deleted
[ZeroAccess][File] Desktop.ini -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\Desktop.ini -> Deleted
[ZeroAccess][File] keywords -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\keywords -> Deleted
[ZeroAccess][File] kwrd.dll -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\kwrd.dll -> Deleted
[ZeroAccess][File] eenvaoix -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\L\eenvaoix -> Deleted
[ZeroAccess][Folder] L -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\L -> Deleted
[ZeroAccess][File] lsflt7.ver -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\lsflt7.ver -> Deleted
[ZeroAccess][File] 00000001.@ -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\U\00000001.@ -> Deleted
[ZeroAccess][File] 00000002.@ -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\U\00000002.@ -> Deleted
[ZeroAccess][File] 80000000.@ -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\U\80000000.@ -> Deleted
[ZeroAccess][File] 80000032.@ -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\U\80000032.@ -> Deleted
[ZeroAccess][Folder] U -- C:\WINDOWS\$NtUninstallKB52045$\1390306924\U -> Deleted
[ZeroAccess][Folder] 1390306924 -- C:\WINDOWS\$NtUninstallKB52045$\1390306924 -> Deleted
[ZeroAccess][File] 1450266282 -- C:\WINDOWS\$NtUninstallKB52045$\1450266282 -> Deleted
[ZeroAccess][Folder] $NtUninstallKB52045$ -- C:\WINDOWS\$NtUninstallKB52045$ -> Deleted

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 26 (Driver: Loaded) ¤¤¤
[SSDT:Addr(Hook.SSDT)] NtAlertResumeThread[12] : Unknown @ 0x855dacd0
[SSDT:Addr(Hook.SSDT)] NtAlertThread[13] : Unknown @ 0x854e88c8
[SSDT:Addr(Hook.SSDT)] NtAllocateVirtualMemory[17] : Unknown @ 0x8524c738
[SSDT:Addr(Hook.SSDT)] NtConnectPort[31] : Unknown @ 0x8584d520
[SSDT:Addr(Hook.SSDT)] NtCreateSymbolicLinkObject[52] : Unknown @ 0x85140750
[SSDT:Addr(Hook.SSDT)] NtFreeVirtualMemory[83] : Unknown @ 0x8524bc78
[SSDT:Addr(Hook.SSDT)] NtImpersonateAnonymousToken[89] : Unknown @ 0x857f3c60
[SSDT:Addr(Hook.SSDT)] NtImpersonateThread[91] : Unknown @ 0x855292c8
[SSDT:Addr(Hook.SSDT)] NtMapViewOfSection[108] : Unknown @ 0x85853008
[SSDT:Addr(Hook.SSDT)] NtOpenProcessToken[123] : Unknown @ 0x851b9050
[SSDT:Addr(Hook.SSDT)] NtProtectVirtualMemory[137] : Unknown @ 0x85140f80
[SSDT:Addr(Hook.SSDT)] NtResumeThread[206] : Unknown @ 0x854f88c8
[SSDT:Addr(Hook.SSDT)] NtSetInformationProcess[228] : Unknown @ 0x8524b898
[SSDT:Addr(Hook.SSDT)] NtUnmapViewOfSection[267] : Unknown @ 0x8522c1a8
[ShwSSDT:Addr(Hook.Shadow)] NtUserAttachThreadInput[307] : Unknown @ 0x85658c50
[ShwSSDT:Addr(Hook.Shadow)] NtUserGetAsyncKeyState[383] : Unknown @ 0x85266638
[ShwSSDT:Addr(Hook.Shadow)] NtUserGetKeyboardState[414] : Unknown @ 0x8584ac50
[ShwSSDT:Addr(Hook.Shadow)] NtUserGetKeyState[416] : Unknown @ 0x855e7ad8
[ShwSSDT:Addr(Hook.Shadow)] NtUserGetRawInputData[428] : Unknown @ 0x858ef388
[ShwSSDT:Addr(Hook.Shadow)] NtUserMessageCall[460] : Unknown @ 0x85577d30
[ShwSSDT:Addr(Hook.Shadow)] NtUserPostMessage[475] : Unknown @ 0x85826ae8
[ShwSSDT:Addr(Hook.Shadow)] NtUserPostThreadMessage[476] : Unknown @ 0x858ecf20
[ShwSSDT:Addr(Hook.Shadow)] NtUserSetWindowsHookEx[549] : Unknown @ 0x85854aa0
[ShwSSDT:Addr(Hook.Shadow)] NtUserSetWinEventHook[552] : Unknown @ 0x85759da8
[Filter(Kernel.Filter)] \Driver\atapi @ Unknown : \Driver\PxHelp20 @ Unknown (cercsr6.sys)
[Filter(Kernel.Filter)] \Driver\atapi @ Unknown : \FileSystem\sscdbhk5 @ Unknown (\SystemRoot\system32\drivers\sscdbhk5.sys)

¤¤¤ Web browsers : 1 ¤¤¤
[PUM.HomePage][FIREFX:Config] rvsb2hz2.default : user_pref("browser.startup.homepage", "http://www.yahoo.com/|http://www.facebook.com/|http://www.dnec.org/webmail/"); -> Not selected

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MK8037GSX +++++
--- User ---
[MBR] 45b865fdce2713d4dc2d3c2e7cc3f5d6
[BSP] 11d467b9f31927f29d49c85858b51038 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 76316 MB [Windows XP Bootstrap | Windows XP Bootloader]
User = LL1 ... OK
Error reading LL2 MBR! NOT VALID!

+++++ PhysicalDrive1: Memorex Travel Drive CL USB Device +++++
--- User ---
[MBR] e64088bd82f45f9b3c12b6da1040f23d
[BSP] b14ab8b2bb6ab1a3b8e73aeecab88c44 : Unknown MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): -1071600515 | Size: 120449 MB
1 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 432871117 | Size: 378751 MB
2 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1869562563 | Size: 937124 MB
3 - [XXXXXX] OS/2 (0xa) [VISIBLE] Offset (sectors): -2147483648 | Size: 4064 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )

============================================
RKreport_SCN_01202015_003419.log - RKreport_SCN_01202015_011533.log

Broni · Jan 20, 2015

I can see that you're logged in as admin:

User : x [Administrator]

so what is the actual problem with running MBAR?

pg42 · Jan 20, 2015

Oh, I'm sorry. I tried to right click on it to select run as administrator. It gave me a dialog box where I could pick the "Administrator" account or the "x" account. I tried selecting the Administrator account and guessing at the password several times to no avail. I didn't realize that the "x" account had administrator privileges. I will run the scan now.

pg42 · Jan 20, 2015

Whoa! tried running it and got a blue screen saying " a problem has been detected and Windows has been shut down to prevent damage to your computer." "A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain control of this machine" It goes on from there.

Solved Have connection but can't get online

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 51 +0

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

Posts: 51 +0

Posts: 56,041 +516

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