Hello and welcome to Techspot.
We need your system specs.
If your system is an oem build such as Dell/HP/Gateway etc, please give us the model number and brand.
If your system is custom built, we need to know what components are inside it. If you click on the first link in my signature, you will find out how to get your system specs.
BTW: Since you have started a new thread for your problem, I have deleted your posts in the other thread. This will save any confusion.
Regards Howard :wave: :wave: