Help with popups and trojan virus.

[NorGitram]

I've completed the 15 steps and attached the logs. Can someone please check them for me. I'm trying to clean a friends computer. There were no rootkits found.

 

[momok]

Hi,

You may wish to copy and paste these instructions on notepad for easier reference later.

Download the attached "CFScript.txt" (from my attachment) and save it to the same folder as Combofix.

Boot into safe mode under your normal user name. See how HERE
Next turn on "Show all files and folders, including hidden and system". See how HERE

1. Go to start > run and type msconfig. Press the enter key.
   Search for the following services and disable them by unchecking the box beside the entries.
   
   Alcmtr
   
   Press OK but do not restart your system yet.
   
   
2. After that, run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):
   
   O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
   O2 - BHO: 0 - {BE206146-32C3-4779-B0AB-12425832D523} - (no file)
   O2 - BHO: (no name) - {D49AF542-B2CD-46C4-8A66-9F6DF032CEDB} - (no file)
   O2 - BHO: H - {E10BA102-6EB1-4bb4-AACF-5CC6D1110E21} - weq24m.dll (file missing)
   
   O3 - Toolbar: (no name) - {53E0B6E8-A51D-448B-B692-40B67B285543} - (no file)
   O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
   O4 - Startup: HP Organize.lnk = ?
   
   O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
   O20 - Winlogon Notify: gebcb - C:\WINDOWS\
   O20 - Winlogon Notify: mljkjgg - mljkjgg.dll (file missing)
   
   Close HJT.
   
   
3. Referring to the image below, drag the CFScript.txt that you downloaded earlier over on to Combofix.exe and release.
   
   
   
   
   
   This will ask Combofix to execute the instructions within my file. Let Combofix run normally and do its job. Attach the resultant log in your reply.
   
   
4. Reboot into normal mode and rehide your protected OS files.

Thereafter, please post fresh HJT and ComboFix logs from normal mode as attachments into this thread.


Regards,
Your friendly momok =)

This thread is for the use of NorGitram only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[NorGitram]

Here's the new log files

 

[momok]

Hi,

Your logs are looking clean now. Are you still experiencing any malware related problems?

1. Delete all files in AVG Antispyware Quarantine folder. (located in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Quarantine)
   You may also delete the C:\avenger and C:\VundoFix Backups folder and its contents.
   
   
2. Turn off system restore (XP/ME only). Learn how to do that HERE.
   This will remove all the remaining nasties from your old restore points.
   
   
3. After that turn system restore back on.
   This would have created a new safe and clean restore point for your system.
   
   
4. Often times, an infection can occur again not due to the incompetence of programs, but because of user habits.
   May I recommend you to read this article.
   This can help to prevent future infections.

Should you have any further problems, please post in this thread.


Regards,
Your friendly momok =)

This thread is for the use of NorGitram only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.