catherinebed
Posts: 7 +0
Thank you for being willing to help people all over the world. I am writing to you from Clyde River, way above the Arctic Circle on Baffin Island, where there is not too much in the way of computer tech help. And of course I would be here when my laptop computer starts causing problems!
Symptoms:
I get the MMC cannot open the file.... when I try to open the defragem
I cannot open computer windows (e.g. system restore).. the window opens but to a blank screen
Same blank screen when I try to read topics in Windows help and use IE
There is plenty of memory, however!!
On Start Menu, the Program link leads nowhere and some of the links have disappeared (e.g. to Help, I think)
I can receive email (OE) but not send... I get the message "there was an error opening the message" and then "there is not enough memory". The emails are not previewed in OE and I have to open them as text files within the message
All of this is in the wrong thread, no doubt, but I have been trying to follow advice given here thinking that some nasty thing might be causing this. Adware, Spybot, CWShredder, and CoolWWWsearch all come up negative. Attached in what I got from HijackThis. Judging by your posts, I can't find anything evil, but I thought I would ask the experts.
Thanks in advance for your help. I will try and check your response soon, but Internet access is a bit variable up here.
Catherine
Symptoms:
I get the MMC cannot open the file.... when I try to open the defragem
I cannot open computer windows (e.g. system restore).. the window opens but to a blank screen
Same blank screen when I try to read topics in Windows help and use IE
There is plenty of memory, however!!
On Start Menu, the Program link leads nowhere and some of the links have disappeared (e.g. to Help, I think)
I can receive email (OE) but not send... I get the message "there was an error opening the message" and then "there is not enough memory". The emails are not previewed in OE and I have to open them as text files within the message
All of this is in the wrong thread, no doubt, but I have been trying to follow advice given here thinking that some nasty thing might be causing this. Adware, Spybot, CWShredder, and CoolWWWsearch all come up negative. Attached in what I got from HijackThis. Judging by your posts, I can't find anything evil, but I thought I would ask the experts.
Thanks in advance for your help. I will try and check your response soon, but Internet access is a bit variable up here.
Catherine