HP Pavilion keeps shutting off

By bettyboop911 ยท 7 replies
Jun 29, 2008
  1. Hp Pavilion running XP Pro keeps shutting off after running a short while. Thought it might be a virus so began to do a clean install of XP Pro. It shut off shortly into this process. Any ideas?
  2. fastco

    fastco TS Booster Posts: 1,123

    Do you get a "Blue Screen" before it shuts down? How old is the computer?
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Another power supply would be the first thing I would imagine
  4. bettyboop911

    bettyboop911 TS Rookie Topic Starter Posts: 44

    The computer is about 4 years old. What do you mean power supply? Needs new one???
    No blue screen, just shuts off, black screen.
  5. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Did you add SP3... that is causing problems with some HP machines.
  6. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Try cleaning out the case with canned air such as Dust Off. Do NOT use a vacuum cleaner or air compressor, as they cause static electricity.
    Many of the HP's get jammed up with dust and hair, causing heat because of poor cooling. HP's shut down when they get hot.
    You also may not have enough memory for todays uses and Microsoft updates.
    But TMagic650 is correct... best fix, regardless of whether that is the cause, is a stronger power supply. Antec and Sparkle make great ones that are special sizes for some of the odd ball HP computer sizes.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes power supply. it is the thing that the power cord from the wall plugs into
  8. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Yes. It takes four screws and unplugging a lot of cables to remove.
    It may not be the cause, but it is a good thing to replace... do not replace with a no-name brand. Do not use powerMax, Bestec, or CoolerMaster. Antec, Sparkle, and FSP Group work fine and last a long time.
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