Thanks BloodHound, I think that's my point too.
It just so happens that TechSpot can offer this help (if a friend is not available)
But I believe kiyhkuj has his mind set on HP, so be it. HP offer excellent support (if required) but certainly the computer is priced for this too.
Of the millions of HP owners (or would be owners) no offence either. They are usually quite well made and stable. But are generally marketed for the non technical users. Just wanting a computer that works at a good price.
I did notice that when Xp was in full swing 99% of HP was still 256Meg Ram, I'm glad to see that for Vista they have now recognized the Ram issue and adjusted accordingly.
I do not normally see highly technical users with a HP, usually it is the standard Windows user, asking for help. Seeming HP offer hardware warranty not software (like all others) I firstly must try to remove all the HP startups, to get to the issue of any software fault. Usually including removing the Norton product, that has not even been opened and ran yet!
Actually regarding personnal choice, I prefer Dell (if I went by manufacture) because they were the first to introduce Linux availability. And I prefer their web support (all manuals online in html format, plus pdf) but not actually for the hardware itself, just the support.