Laptop display stays black when on

By billetito23
Dec 20, 2010
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  1. Hello Techspot users.
    Ive had my laptop for about one year and 8 months and never had any problems until a week ago. I turned my laptop on and nothing came on on the display. I took the battery our and turned it on with just the AC cord and it worked fine. then i put the battery back on and it worked. After this it happened to me the next two days and that same trick worked. a couple days ago it didn't work. I turned my laptop on and it was the screen was black. i could see the HDD activity light working and the power light was on so i knew it wasn't the HDD. i tried the trick but nothing happened. i can see the backlight is on but the screen is black. i thought the video card could be it but when i plug the laptop to an external monitor it works fine. I checked device manager and there seems to be no problems. I thought the video cables could have been loose so i opened up the laptop bezel and they are connected correctly. Does anybody know what is up? Is my screen done or could it be the cables? I haven't opened up the rest of the laptop so it could be that they are damaged under the hood.

    I have an hp pavilion dv4-1287cl laptop. core 2 duo processor. Intel Graphics. 4GBs of Ram. Running windows 7 pro.

    Any help with this would be greatly appreciated.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Can I assume that you have used th fn key to toggle between LCD and external displays? Can you see any image if you shine a flashlight on the LCD panel? Besides cables, and good external display, the LCD display panel has to be bad
  3. billetito23

    billetito23 TS Rookie Topic Starter

    yes. i have tried the fn key to toggle between external displays and the laptop display. the external works fine but not the laptop. and there is no dim display even if i shine a flash light at it.

    thanks for the reply.

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