okay folks...my ex calls me up tonite and says that when she types on her keyboard the T's are 6's & the A's are 9's or something like that...not all keys are wrong though...mouse works fine. she thinks a child might've been playing with it but I don't know...don't ask me what kind of laptop it is...never saw it...told her to run her v scans,try going into windows accessabilty and checking it out,reboot,shake upsidedown for crumbs etc....any suggestions? thanks...paul