Laptop power problem

  1. When my power level hits 17% my laptop completely powers down. Upon starting it up i receive a message that my laptop did not shut down properly. When windows starts, after lets says 2 min, I receive a blue screen.

    Normally at 7% my computer gives me a message saving I should plug it in. At 5% my laptop will forcefully go into standby.

    Under event viewer it says, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    "[ Name] Microsoft-Windows-Kernel-Power..."
    "- EventData

    BugcheckCode 24
    BugcheckParameter1 0x0
    BugcheckParameter2 0xfffffa80099e0060
    BugcheckParameter3 0x2
    BugcheckParameter4 0xffffffffffffffff
    SleepInProgress false
    PowerButtonTimestamp 0
    If you need more information I can provide it, i'm not sure why this is happening all of a sudden for no reason.

    Im on an hp dv7-1285dx, Windows 7, any ideas what i can do to fix this problem?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You most likely need a new battery...
  3. Xclusiveitalian

    Xclusiveitalian TS Evangelist Topic Starter Posts: 714   +75

    grrrr, i was hoping i wouldn't have to! damn hp's always needing to be fixed lol =( thanks for the reply tho, i guess ill look into that.
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Laptop batteries are "consumables" just like paper is for printers. If you get a year of use, consider yourself good

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