i picked up some malware last night that hid all of my personal files as well as disabling system tools and system restore in particular, which is what i've used in the past to undo the effects of infections. it also prevented me from accessing or reloading malwarebytes which i use periodically. it was redirecting my google searches which made finding help tricky, although i was able to find answers using a different laptop, and eventually found my way here. i loaded and ran combofix twice, and that restored my files, removed a remarkable amount of crud, and allowed me to reload and successfully run malwarebytes and spybot which both cleared out a few more things. i was still getting redirects, so i loaded and ran tdsskiller which found another rootkit and deleted it, and rkunhooker is now scanning clean. however, i am still unable to access or run system restore, it doesn't appear in all programs/accessories/system tools, (it's empty, no disk defrag, no cleanup, no nothing) if i go to system restore utility in administrative tools/services shortcut and hit start, it says "could not start system restore service on local computer error 5: access is denied", and if i try to boot it from the run prompt using "%systemroot%\system32\restore\rstrui.exe", it tells me "system restore is not able to protect your computer. please restart your computer, and then run system restore again." this is the case in both normal startup and safe mode. any thoughts?