Hello all.. I just joined this forum today because I am having some problems with my computer and I was hoping that someone here would be willing and able to help me out.
Last night Norman detected a virus - |ttrib.exe - in the Win32 directory, and I tried to start in safe mode and do another virus scan there, but when I rebooted the virusprogram stopped running.
(It won't launch the scanning box, I getthis error: Missing disk - Exeption Processing Message c0000013 Parameters 75b4bf9c 75b4bf9c - and get to choose between cancelling, trying again and continuing)
I have to admit that I have been sinning though, because I have more than one virus program..
I have AVG (which I like very much, I only installed norman because I thought AVG was going to stop being free) and some Trojan Guarder Golden version (possibly from last century).
The computer haven't been reformatted since I got it. (possibly once, I can't quite remember) I've been planning to do that for about a year, but I am a coward and a procrastinator, I have noone to help me and I'm not sure how to do it. (Plus I don't have the windows discs, they didn't come with the computer when I bought it?)
If I were to reformat would this remove all viruses and all the other crap that is slowing the computer down? Or is it enough to just remove the viruses detected by the virusprograms? Would someone be kind enough to walk me through one of the two options (or a third if there is one =P) I would greatly appreciate any help, and I am sorry in advance for my total lack of computerskills.
-L
PS. I've been told that computers usually only "last" for three years before they are outdated, so I wondered if someone could tell me if they think that it is ready to be traded for a new one or if I can still use it for a few years?
The computer is a HP pavilion t455.no.
(specifications on thefront: 3000+ (2.17GHz), AMD Athlon XP, 512 MB DDR, 160GB Harddrive, HP DVD burner and DVD reader and ATI Radeon 9200SE)
Last night Norman detected a virus - |ttrib.exe - in the Win32 directory, and I tried to start in safe mode and do another virus scan there, but when I rebooted the virusprogram stopped running.
(It won't launch the scanning box, I getthis error: Missing disk - Exeption Processing Message c0000013 Parameters 75b4bf9c 75b4bf9c - and get to choose between cancelling, trying again and continuing)
I have to admit that I have been sinning though, because I have more than one virus program..
I have AVG (which I like very much, I only installed norman because I thought AVG was going to stop being free) and some Trojan Guarder Golden version (possibly from last century).
The computer haven't been reformatted since I got it. (possibly once, I can't quite remember) I've been planning to do that for about a year, but I am a coward and a procrastinator, I have noone to help me and I'm not sure how to do it. (Plus I don't have the windows discs, they didn't come with the computer when I bought it?)
If I were to reformat would this remove all viruses and all the other crap that is slowing the computer down? Or is it enough to just remove the viruses detected by the virusprograms? Would someone be kind enough to walk me through one of the two options (or a third if there is one =P) I would greatly appreciate any help, and I am sorry in advance for my total lack of computerskills.
-L
PS. I've been told that computers usually only "last" for three years before they are outdated, so I wondered if someone could tell me if they think that it is ready to be traded for a new one or if I can still use it for a few years?
The computer is a HP pavilion t455.no.
(specifications on thefront: 3000+ (2.17GHz), AMD Athlon XP, 512 MB DDR, 160GB Harddrive, HP DVD burner and DVD reader and ATI Radeon 9200SE)