Hello,
I have been helping an older (94 year old) woman with her computer. The computer is an HP, and is 1-2 years old, I think. The computer boots up XP fine, then after about 10 minutes, the monitor goes blank and says it is going to sleep. So, it does! The processor continues to run. So, I turned off the computer. I waited a bit, then tried to turn it on again. Wouldn't come on for about 5 minutes. This was after I unplugged and replugged in wall that it would come on again. The computer booted up just fine. Then, after about 10 minutes, it went to sleep again!
I check the properties of the monitor, and it is set to never go to sleep. The woman had always turned the computer "off and on" every time she was using it until I told her about 2 months ago to leave it on unless she was going to be gone over night, or if a storm was coming. (We live in Indiana, and have bad storms.)
While this sleeping and rebooting was going on, I noticed a "smell" coming from the tower. And, when I felt of the top of the case (it is a thin upright case), it was so hot close to the back that I couldn't put my hand on it! However, the monitor itself is not hot.
After the monitor went to sleep for the 3rd time, I unplugged the computer from the wall. After about 15 minutes, I could put my hand on the top of the case at the back. It was not cool, just not real hot anymore. And, the smell was just about gone.
I am thinking that possibly the monitor is going out. Could it be the connection on the back of the tower that is the problem, since it is so hot back there?
What do you think could be the problem? I appreciate all responses!
By the way, I told her to leave the computer unplugged! I will be going back over on Thursday to check on it again!
Thank you so much! Maggie
I have been helping an older (94 year old) woman with her computer. The computer is an HP, and is 1-2 years old, I think. The computer boots up XP fine, then after about 10 minutes, the monitor goes blank and says it is going to sleep. So, it does! The processor continues to run. So, I turned off the computer. I waited a bit, then tried to turn it on again. Wouldn't come on for about 5 minutes. This was after I unplugged and replugged in wall that it would come on again. The computer booted up just fine. Then, after about 10 minutes, it went to sleep again!
I check the properties of the monitor, and it is set to never go to sleep. The woman had always turned the computer "off and on" every time she was using it until I told her about 2 months ago to leave it on unless she was going to be gone over night, or if a storm was coming. (We live in Indiana, and have bad storms.)
While this sleeping and rebooting was going on, I noticed a "smell" coming from the tower. And, when I felt of the top of the case (it is a thin upright case), it was so hot close to the back that I couldn't put my hand on it! However, the monitor itself is not hot.
After the monitor went to sleep for the 3rd time, I unplugged the computer from the wall. After about 15 minutes, I could put my hand on the top of the case at the back. It was not cool, just not real hot anymore. And, the smell was just about gone.
I am thinking that possibly the monitor is going out. Could it be the connection on the back of the tower that is the problem, since it is so hot back there?
What do you think could be the problem? I appreciate all responses!
By the way, I told her to leave the computer unplugged! I will be going back over on Thursday to check on it again!
Thank you so much! Maggie