Inactive My task manager will not open on vista home

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This started recently after my computer decided to no longer shut down properly. every time I go to shut it down, it goes into sleep mode.
 

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  • hijackthis.log
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Welcome To TechSpot! I'll try to help with the problem, but we don't 'screen' for malware using HijackThis.

If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
 
I did take a look at the HJT log and noticed you have multiple entries for the Task Manager running:
C:\Windows\system32\Taskmgr.exe
C:\Windows\system32\Taskmgr.exe
C:\Windows\system32\taskmgr.exe


The system sometimes dedicates more resources to a specific task by generating multiple instances of one process>> so this could be normal.

However this can also be a symptom of a virus or trojan infection. taskmgr.exe is known to have 1 other instances>> Downloader.W32.Delf>> registered as a downloader. This process usually comes bundled with a virus or spyware and its main role is to do nothing other than download other viruses/spyware to your computer.

We cannot determine which entries these are from the HJT log alone, which makes it necessary to run the additional scanning programs.

Please note: This post is for information only and not meant to take the place of scans and cleaning.
 
files requested

the attach.txt pop-up did not populate for my DDS scan, but the DDS.txt did.

Here they are in order:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5609

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

1/26/2011 3:08:49 PM
mbam-log-2011-01-26 (15-08-49).txt

Scan type: Full scan (C:\|D:\|E:\|G:\|)
Objects scanned: 349542
Time elapsed: 2 hour(s), 12 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 22
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\screensaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.

================================================================

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-01-26 19:42:10
Windows 6.0.6001 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-2 SAMSUNG_HM251JI rev.2SS00_01
Running: GMER.exe; Driver: C:\Users\JAYROD~1\AppData\Local\Temp\fxldapow.sys


---- Devices - GMER 1.0.15 ----

Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-0 883121F8
Device \Driver\atapi \Device\Ide\IdePort0 883121F8
Device \Driver\atapi \Device\Ide\IdePort1 883121F8
Device \Driver\atapi \Device\Ide\IdePort2 883121F8
Device \Driver\msahci \Device\Ide\PciIde1Channel0 883131F8
Device \Driver\atapi \Device\Ide\IdeDeviceP1T0L0-2 883121F8
Device \Driver\msahci \Device\Ide\PciIde1Channel2 883131F8
Device \Driver\VClone \Device\Scsi\VClone1 891AD1F8
Device \Driver\VClone \Device\Scsi\VClone1Port4Path0Target0Lun0 891AD1F8
Device \FileSystem\Ntfs \Ntfs 883141F8
Device \FileSystem\fastfat \Fat 8C0211F8

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

==============================================================


DDS (Ver_10-12-12.02) - NTFSx86
Run by jayrod4283 at 19:49:13.19 on Wed 01/26/2011
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3061.1912 [GMT -5:00]

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\libusbd-nt.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\Dwm.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Windows\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\RacAgent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\vssvc.exe
C:\Users\jayrod4283\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Road Runner High Speed Online
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuze.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuze.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuze.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\jayrod4283\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Google Updater] "c:\program files\google\google updater\GoogleUpdater.exe" -check_deprecation
dRunOnce: [RealUpgradeHelper] "c:\program files\common files\real\update_ob\upgrdhlp.exe" "RealNetworks|RealPlayer|12.0"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\play2p.lnk - c:\program files\play2p\play2p.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {7780366D-F642-4DC4-88F9-D4884A468137} = 208.67.220.222,208.67.220.220
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-7-17 130936]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2009-7-17 73728]
R2 libusbd;LibUsb-Win32 - Daemon, Version 0.1.10.1;system32\libusbd-nt.exe --> system32\libusbd-nt.exe [?]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-11-8 111104]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2010-11-6 33792]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1ca06ff3ecbe750;Google Update Service (gupdate1ca06ff3ecbe750);c:\program files\google\update\GoogleUpdate.exe [2009-7-17 133104]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-17 30192]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-1-26 38224]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-7-17 348752]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-7-17 1095560]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 XPADFL02;XPAD Filter Service 02;c:\windows\system32\drivers\xPADFL02.sys [2010-11-6 27904]

=============== Created Last 30 ================

2011-01-26 23:43:53 -------- d-----w- C:\f3e2ded3e4d624ad02949e5f
2011-01-26 16:36:14 -------- d-----w- c:\users\jayrod~1\appdata\roaming\Malwarebytes
2011-01-26 16:36:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-26 16:36:06 -------- d-----w- c:\progra~2\Malwarebytes
2011-01-26 16:36:03 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-26 16:36:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-26 16:17:41 -------- d-----w- c:\program files\Trend Micro
2011-01-20 17:34:05 -------- d-----w- c:\progra~2\Ableton
2011-01-20 17:34:04 -------- d-----w- c:\users\jayrod~1\appdata\roaming\Ableton
2011-01-20 17:26:06 -------- d-----w- c:\program files\Ableton
2011-01-19 04:17:58 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{b90f8195-1e5c-4ef9-a468-e4c7533cd132}\mpengine.dll
2011-01-13 03:38:11 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-13 03:38:11 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-13 03:38:11 409600 ----a-w- c:\windows\system32\odbc32.dll
2011-01-13 03:38:11 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-13 03:38:11 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-13 03:38:11 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-13 03:38:07 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-10 20:27:27 -------- d-----w- c:\program files\Raptr
2011-01-10 19:07:04 -------- d-----w- c:\program files\The Rosetta Stone
2011-01-09 03:47:45 368640 ----a-w- c:\windows\system32\ReWire.dll
2011-01-09 03:47:45 233472 ----a-w- c:\windows\system32\REX Shared Library.dll
2011-01-09 03:44:55 -------- d-----w- c:\progra~2\Propellerhead Software
2011-01-09 03:44:54 -------- d-----w- c:\users\jayrod~1\appdata\roaming\Propellerhead Software
2011-01-08 16:41:58 -------- d-----w- c:\users\jayrod~1\appdata\roaming\Rovio

==================== Find3M ====================

2010-11-06 11:10:29 345088 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-06 11:10:13 357376 ----a-w- c:\windows\system32\taskschd.dll
2010-11-06 11:10:13 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-06 11:09:57 603648 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-05 00:53:47 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-03 02:15:38 101888 ----a-w- c:\windows\system32\ifxcardm.dll
2010-11-03 02:15:33 82432 ----a-w- c:\windows\system32\axaltocm.dll
2010-11-03 01:33:40 47560 ----a-w- c:\windows\system32\SPReview.exe
2010-11-03 01:33:40 152576 ----a-w- c:\windows\system32\SPWizUI.dll

============= FINISH: 19:49:38.18 ===============
 
Please do a search in your syustem for the Attach.txt log. If DDS ran, there should be one.

P2P or 'file sharing' Warning:
Note: Even if you are using a "safe" P2P program, it is only the program that is safe. Please uninstall or disable the following while I am helping you:
Vuze Remote Toolbar
c:\program files\play2p
> P2P Based Flash Player/P2P Based Desktop Media Player
These are file sharing programs, major source of malware. It doesn't make a lot of sense to try and clean a system with file sharing going on.
  • As long as you are using file sharing networks and programs which are from sources that are not documented, you cannot verity that a download is legitimate.
  • Malware writers use these program to include malicious content.
  • File sharing is usually unmonitored and there is a danger that your private files might be accessed.
  • The 'sharing' also includes malware that the shared system has on it.
  • Files that are illegal can be spread through file sharing.

Please read the information on P2P Warning to help you better understand these dangers.
=======================================
Download Combofix to your desktop from one of these locations:
Link 1
Link 2
http://www.forospyware.com/sUBs/ComboFix.exe
  • Double click combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Query- Recovery Console image
    RcAuto1.gif

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes it will open a text window. Please paste that log in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
=======================================
Run Eset NOD32 Online AntiVirus scan HEREhttp://www.eset.eu/online-scanner
  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the Active X control to install
  4. Disable your current Antivirus software. You can usually do this with its Notification Tray icon near the clock.
  5. Click Start
  6. Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is checked
  7. Click Scan
  8. Wait for the scan to finish
  9. Re-enable your Antivirus software.
  10. A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
 
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