Solved Need help with (multiple?) redirect viruses

[Michael McGrath]

Using Windows XP home SP3 on e-machines laptop running Vipre Internet Security 2013. I have had increasing problems with IE8 redirects and even some pages loading automatically. Vipre has identified and removed a few trojans but does not find the bad guys. Please help! Michael

 

[Jay Pfoutz]

Hello, and welcome to TechSpot.

Please see here for the board rules and other FAQ.

Please feel free to introduce yourself, after you follow the steps below to get started.

Information

• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
• If you have already asked for help somewhere, please post the link to the topic you were helped.
• We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please review the 5-Step removal instructions and post the logs back here for my review.

Also, include this scan:

Download AdwCleaner by Xplode onto your Desktop.

• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• A logfile will automatically open after the scan has finished.
• Please post the content of that logfile in your reply.
• You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.

 

[Michael McGrath]

Google redirect still a problem. Here are the logs:

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org
Database version: v2012.10.31.08
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
McGrath :: MCGRATHX [administrator]
10/31/2012 1:00:31 PM
mbam-log-2012-10-31 (13-00-31).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 383750
Time elapsed: 1 hour(s), 36 minute(s), 34 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 3
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549B5CA7-4A86-11D7-A4DF-000874180BB3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) -> Quarantined and deleted successfully.
Registry Values Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) -> Data: C:\Documents and Settings\McGrath.MCGRATHX.000\Local Settings\Application Data\{ac773749-081d-4b00-53e6-03a617be2829}\n. -> Quarantined and deleted successfully.
Registry Data Items Detected: 2
HKCR\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32| (Trojan.Zaccess) -> Bad: (\\.\globalroot\systemroot\Installer\{ac773749-081d-4b00-53e6-03a617be2829}\n.) Good: (wbemess.dll) -> Quarantined and repaired successfully.
HKCR\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\InProcServer32| (Trojan.0Access) -> Bad: (C:\RECYCLER\S-1-5-21-3720804518-1501030139-800668590-1006\$ac773749081d4b0053e603a617be2829\n.) Good: (shell32.dll) -> Quarantined and repaired successfully.
Folders Detected: 0
(No malicious items detected)
Files Detected: 2
C:\RECYCLER\S-1-5-21-3720804518-1501030139-800668590-1006\$ac773749081d4b0053e603a617be2829\n (Trojan.0Access) -> Delete on reboot.
C:\WINDOWS\system32\upd12102731.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
(end)
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-11-01 11:28:59
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 SAMSUNG_HM160HC rev.LQ100-10
Running: 9rs8rvsc.exe; Driver: C:\DOCUME~1\MCGRAT~1.000\LOCALS~1\Temp\ugldypob.sys

---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\Ntfs \Ntfs DigiFilt.sys (Digidesign Filter Driver/Digidesign, A Division of Avid Technology, Inc.)
AttachedDevice \Driver\Tcpip \Device\Ip sbtis.sys (GFI Firewall SDK Transport Inspection System Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\Ip SbFw.sys (GFI Firewall SDK TDI Firewall Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\Tcp sbtis.sys (GFI Firewall SDK Transport Inspection System Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\Tcp SbFw.sys (GFI Firewall SDK TDI Firewall Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\Udp sbtis.sys (GFI Firewall SDK Transport Inspection System Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\Udp SbFw.sys (GFI Firewall SDK TDI Firewall Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\RawIp sbtis.sys (GFI Firewall SDK Transport Inspection System Driver/GFI Software)
AttachedDevice \Driver\Tcpip \Device\RawIp SbFw.sys (GFI Firewall SDK TDI Firewall Driver/GFI Software)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
---- Processes - GMER 1.0.15 ----
Process C:\WINDOWS\system32\svchost.exe (*** hidden *** ) 2836
---- EOF - GMER 1.0.15 ----
DDS (Ver_2012-10-19.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by McGrath at 11:48:35 on 2012-11-01
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.971 [GMT -7:00]
.
AV: GFI Software VIPRE *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: GFI Software VIPRE *Disabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\GFI Software\VIPRE\LanGuard 10 Agent\lnssatt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\GFI Software\VIPRE\SBPIMSvc.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Panasonic\PHOTOfunSTUDIO\PhAutoRun.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.renewamerica.com/
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.propellerheads.se/registeradapted
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - <orphaned>
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [Celemony Software GmbH] RunDLL32.exe "c:\documents and settings\mcgrath.mcgrathx.000\local settings\application data\celemony software gmbh\ggxidzdt.dll",GetImporterInterface
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /background
mRun: [SBAMTray] "c:\program files\gfi software\vipre\SBAMTray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\mcgrat~1.000\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photof~1.lnk - c:\program files\panasonic\photofunstudio\PhAutoRun.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:91
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138597330718
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{2961451E-0829-4914-8DA5-A28FE94A13F8} : DHCPNameServer = 68.116.46.115 68.189.122.19 68.185.34.67 68.189.122.26 68.116.46.70 68.185.32.10
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 relog_ap
.
============= SERVICES / DRIVERS ===============
.
R0 DigiFilter;DigiFilter;c:\windows\system32\drivers\DigiFilt.sys [2008-7-4 16384]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2012-10-18 22064]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2010-9-6 337184]
R1 SbTis;SbTis;c:\windows\system32\drivers\sbtis.sys [2010-9-6 222368]
R2 gfi_lanss10_attservice;GFI LanGuard 10 Attendant Service;c:\program files\gfi software\vipre\languard 10 agent\lnssatt.exe [2012-9-12 115568]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2012-10-18 66344]
R2 SBPIMSvc;SB Recovery Service;c:\program files\gfi software\vipre\SBPIMSvc.exe [2012-9-20 175496]
R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2010-5-12 95488]
S2 SBAMSvc;VIPRE Internet Security;c:\program files\gfi software\vipre\SBAMSvc.exe [2012-9-20 3677000]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-1 250808]
S3 Airgo3P;NETGEAR RangeMax(TM) 240 Wireless Notebook Adapter WPNT511;c:\windows\system32\drivers\TMIMO31P.sys [2007-3-3 780800]
S3 dalwdmservice;dal service;c:\windows\system32\drivers\Dalwdm.sys [2008-7-4 105472]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2010-10-6 13224]
S3 HSFHWVIA;HSFHWVIA;c:\windows\system32\drivers\HSFHWVIA.sys [2004-6-3 193152]
S3 iLokDrvr;iLok;c:\windows\system32\drivers\iLokDrvr.sys [2005-9-27 27328]
S3 KORGUMDS;KORG USB-MIDI Driver for Windows XP;c:\windows\system32\drivers\KORGUMDS.SYS [2006-1-16 12544]
S3 MBX2DFU;MBX2DFU;c:\windows\system32\drivers\mbx2dfu.sys [2008-7-4 15488]
S3 MBX2MIDK;Digidesign Mbox 2 Midi Driver;c:\windows\system32\drivers\mbx2midk.sys [2008-7-4 15232]
S3 SbHips;sbhips;c:\windows\system32\drivers\sbhips.sys [2010-9-6 94496]
.
=============== File Associations ===============
.
ShellExec: Bryce2.EXE: open=c:\bryce 2\Bryce2.EXE
.
=============== Created Last 30 ================
.
2012-10-31 19:59:16 -------- d-----w- c:\documents and settings\mcgrath.mcgrathx.000\application data\Malwarebytes
2012-10-31 19:58:51 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-10-31 16:18:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-10-31 16:18:57 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2012-10-18 16:01:39 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2012-10-18 15:59:34 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-10-18 15:59:34 477168 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-10-18 15:56:40 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2012-10-18 15:53:07 -------- d-----w- c:\windows\Patches
2012-10-18 15:41:25 66344 ----a-w- c:\windows\system32\drivers\sbapifs.sys
2012-10-18 15:41:04 22064 ----a-w- c:\windows\system32\drivers\sbaphd.sys
2012-10-18 15:37:48 -------- d-----w- c:\windows\system32\drivers\VDD
.
==================== Find3M ====================
.
2012-10-18 15:59:24 473072 ----a-w- c:\windows\system32\deployJava1.dll
2012-10-09 03:36:29 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-09 03:36:29 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-09-20 12:40:02 13192 ----a-w- c:\windows\system32\drivers\vdd\apvdd.dll
2012-09-20 12:39:58 44424 ----a-w- c:\windows\system32\sbbd.exe
2012-09-20 12:11:58 94496 ----a-w- c:\windows\system32\drivers\sbhips.sys
2012-09-20 12:11:58 337184 ----a-w- c:\windows\system32\drivers\SbFw.sys
2012-09-20 12:11:58 222368 ----a-w- c:\windows\system32\drivers\sbtis.sys
2012-09-14 04:30:26 48 ----a-w- c:\windows\system32\msvcsv60.dll
2012-09-13 03:19:42 634560 ----a-w- c:\windows\system32\XceedZip.dll
2012-09-13 03:19:34 95488 ----a-w- c:\windows\system32\drivers\SbFwIm.sys
.
============= FINISH: 11:49:34.59 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 10/10/2004 10:44:42 AM
System Uptime: 11/1/2012 11:41:26 AM (0 hours ago)
.
Motherboard: eMachine | | Shadow-K8
Processor: Mobile AMD Athlon(tm) 64 Processor 3400+ | Socket 754 | 2204/mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 128 GiB total, 67.276 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
Description: Microsoft ACPI-Compliant Control Method Battery
Device ID: ACPI\PNP0C0A\1
Manufacturer: Microsoft
Name: Microsoft ACPI-Compliant Control Method Battery
PNP Device ID: ACPI\PNP0C0A\1
Service: CmBatt
.
Class GUID: {4D36E96D-E325-11CE-BFC1-08002BE10318}
Description: Conexant SoftK56 Data Fax Modem
Device ID: PCI\VEN_1106&DEV_3068&SUBSYS_2032161F&REV_80\3&61AAA01&1&8E
Manufacturer: CXT
Name: Conexant SoftK56 Data Fax Modem
PNP Device ID: PCI\VEN_1106&DEV_3068&SUBSYS_2032161F&REV_80\3&61AAA01&1&8E
Service: Modem
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: VIA Rhine II Fast Ethernet Adapter
Device ID: PCI\VEN_1106&DEV_3065&SUBSYS_01021106&REV_74\3&61AAA01&1&90
Manufacturer: VIA Technologies, Inc.
Name: VIA Rhine II Fast Ethernet Adapter
PNP Device ID: PCI\VEN_1106&DEV_3065&SUBSYS_01021106&REV_74\3&61AAA01&1&90
Service: FETND5BV
.
==== System Restore Points ===================
.
RP137: 8/7/2012 12:22:39 PM - System Checkpoint
RP138: 8/13/2012 9:44:51 AM - System Checkpoint
RP139: 8/15/2012 10:12:24 PM - Software Distribution Service 3.0
RP140: 8/17/2012 10:32:08 AM - System Checkpoint
RP141: 8/21/2012 7:20:54 PM - System Checkpoint
RP142: 9/12/2012 6:59:52 PM - System Checkpoint
RP143: 9/29/2012 6:58:18 PM - System Checkpoint
RP144: 10/5/2012 6:48:45 PM - System Checkpoint
RP145: 10/12/2012 9:58:53 AM - System Checkpoint
RP146: 10/22/2012 4:17:18 PM - System Checkpoint
RP147: 10/25/2012 5:44:13 PM - System Checkpoint
RP148: 10/26/2012 3:15:36 PM - Removed iTunes
RP149: 10/26/2012 3:19:10 PM - Removed Ask Toolbar.
RP150: 10/26/2012 3:20:11 PM - Removed Ask Toolbar.
RP151: 10/30/2012 1:38:51 PM - Removed Ask Toolbar.
RP152: 10/30/2012 1:39:41 PM - Removed Ask Toolbar.
RP153: 10/30/2012 1:40:27 PM - Removed Ask Toolbar.
RP154: 10/31/2012 4:35:44 PM - System Checkpoint
.
==== Installed Programs ======================
.
7-Zip 9.20
Acrobat.com
Acronis True Image Home
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Photoshop v4.0
Adobe Reader 9.5.2
Adobe Stock Photos 1.0
Amazon Kindle
America Online (Choose which version to remove)
AmpliTube LE
AOL Coach Version 1.0(Build:20030807.3)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Software Suite
Ask Toolbar
Ask Toolbar Updater
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AutoUpdate
Avanquest update
Backburner
BCM Wireless Network Adapter
Blender (remove only)
Bomb Factory BF-3A
Bonjour
Bryce 2
Bryce 5.5c
Bryce 6
Bryce Lightning 2.0 b
Bryce Lightning 2.0a
Canon PIXMA iP6000D
CompuServe
Corel Painter Essentials 3
Cosmonaut Voice
Critical Update for Windows Media Player 11 (KB959772)
DAZ Studio
Digi MME Helper
Digidesign Dynamics III 6.9
Digidesign Maxim 7.4
Digidesign Pro Tools Documentation 7.0
Digidesign Pro Tools LE 7.0
Digidesign Shared Plug-Ins 7.0
DivX Codec
Easy CD & DVD Creator 6
Free Bomb Factory Plug-Ins 7.0
Generic USB Card Reader Driver v2.2e4
Hexagon 2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Memories Disc
HP Photo and Imaging 2.0 - Scanners
Inkscape 0.47
InterLok Driver Kit
Java 2 Runtime Environment, SE v1.4.2
Java Auto Updater
Java(TM) 6 Update 37
JOEMEEK Bundle
KORG USB MIDI Driver Tool
Learn2 Player (Uninstall Only)
Lexmark 1200 Series
Live 4.1.4
LiveUpdate 1.90 (Symantec Corporation)
Malwarebytes Anti-Malware version 1.65.1.1000
MelodyneEssential 1.8
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer 2003
Microsoft Picture It! Photo Premium 9
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works 7.0
moogerfooger Bundle
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
neroxml
Netscape 6 (6.2.1)
PHOTOfunSTUDIO HD Edition
PowerDVD
Python 2.4.4
Python 2.5.2
Python 2.6.3
QuickTime
Realtek AC'97 Audio
Reason Adapted for Digidesign 3.0.4
SampleTank 2 SE
SansAmp PSA-1
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sibelius Scorch (ActiveX Only)
Smart Fortress 2012
SoftK56 Data Fax CARP
Sony Ericsson PC Suite 5.009.00
Switch Sound File Converter
Synaptics Pointing Device Driver
T-RackS EQ
Tablet
Tel-Ray Variable Delay
Terragen
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2718704)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIA Rhine-Family Fast Ethernet Adapter
Victoria 4.2 Base
Victoria 4.2 Base DAZ Studio Content
Viewpoint Media Player (Remove Only)
VIPRE Internet Security
Voce Bundle
WavePad Sound Editor
WebFldrs XP
Winamp (remove only)
Windows Backup Utility
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Movie Maker 2.0
Windows XP Service Pack 3
Xpand!
Yet Another Free RayTracer for Windows 0.0.9
.
==== Event Viewer Messages From Past Week ========
.
10/31/2012 3:45:57 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000043' while processing the file 'redbook.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
10/31/2012 3:00:16 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'redbook.sys' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
10/31/2012 2:45:56 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x PCIIde perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp
10/31/2012 2:45:56 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
10/31/2012 2:45:56 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
10/31/2012 2:45:00 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
10/26/2012 8:46:18 AM, error: System Error [1003] - Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000000, parameter4 a4637e74.
.
==== End Of File ===========================
# AdwCleaner v2.006 - Logfile created 11/01/2012 at 12:16:48
# Updated 30/10/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : McGrath - MCGRATHX
# Boot Mode : Normal
# Running from : C:\Documents and Settings\McGrath.MCGRATHX.000\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****
File Deleted : C:\WINDOWS\Tasks\Scheduled Update for Ask Toolbar.job
Folder Deleted : C:\DOCUME~1\MCGRAT~1.000\LOCALS~1\Temp\AskSearch
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Ask.com
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\WINDOWS\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
***** [Registry] *****
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\AskToolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2D360201-FFF5-11D1-8D03-00A0C959BC0A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2D360201-FFF5-11D1-8D03-00A0C959BC0A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
***** [Internet Browsers] *****
-\\ Internet Explorer v8.0.6001.18702
[OK] Registry is clean.
*************************
AdwCleaner[S1].txt - [5148 octets] - [01/11/2012 12:16:48]
########## EOF - C:\AdwCleaner[S1].txt - [5208 octets] ##########

 

[Jay Pfoutz]

ComboFix scan

Please download ComboFix

by sUBs
From BleepingComputer.com

Please save the file to your Desktop.

Important information about ComboFix


After the download:

• Close any open browsers.
• Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
• If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.

Running ComboFix:

• Double click on ComboFix.exe & follow the prompts.
• When ComboFix finishes, it will produce a report for you.
• Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.

Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")

Re-downloading:

If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

 

[Michael McGrath]

Thank you for all your help so far! Ran Combofix and google seems to run very well now with no long delays or redirects currently. Here is the Combofix log:

ComboFix 12-11-02.02 - McGrath 11/02/2012 17:51:11.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.961 [GMT -7:00]
Running from: c:\documents and settings\McGrath.MCGRATHX.000\Desktop\ComboFix.exe
AV: GFI Software VIPRE *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: GFI Software VIPRE *Disabled* {FF1CD5B7-1553-4625-A258-1775385CED33}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\All Users\Application Data\DragToDiscUserNameD.txt
c:\documents and settings\All Users\Application Data\hpe45.dll
c:\documents and settings\All Users\Application Data\hpeB.dll
c:\documents and settings\All Users\Application Data\hpeE5.dll
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\McGrath.MCGRATHX.000\Local Settings\Application Data\Celemony Software GmbH\ggxidzdt.dll
c:\documents and settings\McGrath.MCGRATHX.000\WINDOWS
C:\Install.exe
C:\Thumbs.db
c:\windows\$NtUninstallKB3916$
c:\windows\$NtUninstallKB3916$\1750886160\@
c:\windows\$NtUninstallKB3916$\1750886160\Desktop.ini
c:\windows\$NtUninstallKB3916$\1750886160\L\00000004.@
c:\windows\$NtUninstallKB3916$\1750886160\L\201d3dde
c:\windows\$NtUninstallKB3916$\1750886160\L\kmgklxlo
c:\windows\$NtUninstallKB3916$\1750886160\U\00000004.@
c:\windows\$NtUninstallKB3916$\1750886160\U\00000008.@
c:\windows\$NtUninstallKB3916$\1750886160\U\000000cb.@
c:\windows\$NtUninstallKB3916$\1750886160\U\80000000.@
c:\windows\$NtUninstallKB3916$\1750886160\U\80000032.@
c:\windows\$NtUninstallKB3916$\3996125702
c:\windows\help\wmplayer.bak
c:\windows\iun6002.exe
c:\windows\system32\cnm167.tmp
c:\windows\system32\cnmEC.tmp
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\hack
c:\windows\system32\hack\OEMLINK\OEM1.reg
c:\windows\system32\hack\OEMLINK\OEM2.reg
c:\windows\system32\hack\OEMLINK\OEM3.reg
c:\windows\system32\msvcsv60.dll
c:\windows\system32\oobe\msoobe.err
c:\windows\system32\pthreadVC.dll
c:\windows\system32\SET6C.tmp
.
Infected copy of c:\windows\system32\drivers\redbook.sys was found and disinfected
Restored copy from - The cat found it
.
((((((((((((((((((((((((( Files Created from 2012-10-03 to 2012-11-03 )))))))))))))))))))))))))))))))
.
.
2012-11-03 00:47 . 2008-04-13 18:40 57600 -c--a-w- c:\windows\system32\dllcache\redbook.sys
2012-11-03 00:47 . 2008-04-13 18:40 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2012-11-03 00:32 . 2012-11-03 00:32 -------- d-----w- c:\documents and settings\Administrator\Application Data\Share-to-Web Upload Folder
2012-10-31 19:59 . 2012-10-31 19:59 -------- d-----w- c:\documents and settings\McGrath.MCGRATHX.000\Application Data\Malwarebytes
2012-10-31 19:58 . 2012-09-30 02:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-10-31 16:18 . 2012-10-31 19:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-10-31 16:18 . 2012-10-31 16:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin5.dll
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin4.dll
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin3.dll
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin2.dll
2012-10-18 16:01 . 2012-10-18 16:01 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin.dll
2012-10-18 16:01 . 2012-10-18 16:01 -------- d-----w- c:\program files\QuickTime
2012-10-18 15:59 . 2012-10-18 15:59 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-10-18 15:59 . 2012-10-18 15:59 477168 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-10-18 15:56 . 2012-10-26 22:17 -------- d-----w- c:\documents and settings\All Users\Application Data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2012-10-18 15:53 . 2012-10-18 15:53 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2012-10-18 15:53 . 2012-10-18 16:02 -------- d-----w- c:\windows\Patches
2012-10-18 15:41 . 2012-09-13 03:19 66344 ----a-w- c:\windows\system32\drivers\sbapifs.sys
2012-10-18 15:41 . 2012-09-13 03:19 22064 ----a-w- c:\windows\system32\drivers\sbaphd.sys
2012-10-18 15:37 . 2012-10-18 15:37 -------- d-----w- c:\windows\system32\drivers\VDD
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-18 15:59 . 2011-02-16 04:01 473072 ----a-w- c:\windows\system32\deployJava1.dll
2012-10-09 03:36 . 2012-04-01 21:59 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-09 03:36 . 2011-05-14 19:37 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-09-20 12:40 . 2012-09-20 12:40 13192 ----a-w- c:\windows\system32\drivers\VDD\apvdd.dll
2012-09-20 12:39 . 2012-09-20 12:39 44424 ----a-w- c:\windows\system32\sbbd.exe
2012-09-20 12:11 . 2010-09-06 18:46 94496 ----a-w- c:\windows\system32\drivers\sbhips.sys
2012-09-20 12:11 . 2010-09-06 18:46 222368 ----a-w- c:\windows\system32\drivers\sbtis.sys
2012-09-20 12:11 . 2010-09-06 18:46 337184 ----a-w- c:\windows\system32\drivers\SbFw.sys
2012-09-13 03:19 . 2012-09-13 03:19 634560 ----a-w- c:\windows\system32\XceedZip.dll
2012-09-13 03:19 . 2010-05-12 19:31 95488 ----a-w- c:\windows\system32\drivers\SbFwIm.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SBAMTray"="c:\program files\GFI Software\VIPRE\SBAMTray.exe" [2012-09-20 3149704]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
.
c:\documents and settings\McGrath.MCGRATHX.000\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
PHOTOfunSTUDIO HD Edition.lnk - c:\program files\Panasonic\PHOTOfunSTUDIO\PhAutoRun.exe [2009-12-13 44176]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"midi2"=KORGUMDD.DRV
"midi3"=KORGUMDD.DRV
"wave1"=Digi32.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBPIMSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
.
R0 DigiFilter;DigiFilter;c:\windows\system32\drivers\DigiFilt.sys [7/4/2008 6:40 PM 16384]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [10/18/2012 8:41 AM 22064]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [9/6/2010 11:46 AM 337184]
R1 SbTis;SbTis;c:\windows\system32\drivers\sbtis.sys [9/6/2010 11:46 AM 222368]
R2 gfi_lanss10_attservice;GFI LanGuard 10 Attendant Service;c:\program files\GFI Software\VIPRE\LanGuard 10 Agent\lnssatt.exe [9/12/2012 8:55 PM 115568]
R2 SBAMSvc;VIPRE Internet Security;c:\program files\GFI Software\VIPRE\SBAMSvc.exe [9/20/2012 5:39 AM 3677000]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [10/18/2012 8:41 AM 66344]
R2 SBPIMSvc;SB Recovery Service;c:\program files\GFI Software\VIPRE\SBPIMSvc.exe [9/20/2012 5:38 AM 175496]
R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [5/12/2010 12:31 PM 95488]
S3 Airgo3P;NETGEAR RangeMax(TM) 240 Wireless Notebook Adapter WPNT511;c:\windows\system32\drivers\TMIMO31P.sys [3/3/2007 7:27 PM 780800]
S3 dalwdmservice;dal service;c:\windows\system32\drivers\Dalwdm.sys [7/4/2008 6:39 PM 105472]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [10/6/2010 1:22 PM 13224]
S3 HSFHWVIA;HSFHWVIA;c:\windows\system32\drivers\HSFHWVIA.sys [6/3/2004 5:55 PM 193152]
S3 iLokDrvr;iLok;c:\windows\system32\drivers\iLokDrvr.sys [9/27/2005 3:57 AM 27328]
S3 KORGUMDS;KORG USB-MIDI Driver for Windows XP;c:\windows\system32\drivers\KORGUMDS.SYS [1/16/2006 11:57 PM 12544]
S3 MBX2DFU;MBX2DFU;c:\windows\system32\drivers\mbx2dfu.sys [7/4/2008 6:39 PM 15488]
S3 MBX2MIDK;Digidesign Mbox 2 Midi Driver;c:\windows\system32\drivers\mbx2midk.sys [7/4/2008 6:39 PM 15232]
S3 SbHips;sbhips;c:\windows\system32\drivers\sbhips.sys [9/6/2010 11:46 AM 94496]
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-01 03:36]
.
2012-10-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 20:34]
.
2012-07-28 c:\windows\Tasks\switchShakeIcon.job
- c:\program files\NCH Software\Switch\switch.exe [2012-04-01 00:19]
.
2012-04-01 c:\windows\Tasks\WavePadReminder.job
- c:\program files\NCH Software\WavePad\wavepad.exe [2012-04-01 00:19]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.renewamerica.com/
uInternet Connection Wizard,ShellNext = hxxp://www.propellerheads.se/registeradapted
uInternet Settings,ProxyOverride = *.local
Trusted Zone: paypal-community.com\www
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-Celemony Software GmbH - c:\documents and settings\McGrath.MCGRATHX.000\Local Settings\Application Data\Celemony Software GmbH\ggxidzdt.dll
SafeBoot-MCODS
AddRemove-Generic USB Card Reader Driver - c:\windows\iun6002.exe
AddRemove-v2.2e4 - c:\windows\iun6002.exe
AddRemove-Smart Fortress 2012 - c:\documents and settings\All Users\Application Data\529C5378000C6828000B2AD0D151FC84\529C5378000C6828000B2AD0D151FC84.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-11-02 18:33
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Celemony Software GmbH = RunDLL32.exe "c:\documents and settings\McGrath.MCGRATHX.000\Local Settings\Application Data\Celemony Software GmbH\ggxidzdt.dll",GetImporterInterface?456789
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3720804518-1501030139-800668590-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(1100)
c:\windows\system32\relog_ap.dll
.
- - - - - - - > 'explorer.exe'(3784)
c:\windows\system32\WININET.dll
c:\program files\GFI Software\VIPRE\oehook.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Common Files\Acronis\Schedule2\schedul2.exe
c:\progra~1\COMMON~1\AOL\ACS\acsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\windows\system32\bgsvcgen.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Digidesign\Drivers\MMERefresh.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
c:\program files\GFI Software\VIPRE\LanGuard 10 Agent\Mantle.exe
c:\windows\wanmpsvc.exe
c:\windows\System32\MsPMSPSv.exe
c:\windows\System32\bcmwltry.exe
c:\windows\system32\Tablet.exe
c:\windows\system32\WTablet\TabUserW.exe
c:\windows\system32\Tablet.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2012-11-02 18:37:03 - machine was rebooted
ComboFix-quarantined-files.txt 2012-11-03 01:37
.
Pre-Run: 72,586,420,224 bytes free
Post-Run: 79,420,698,624 bytes free
.
- - End Of File - - 92495B939F228C014429828921D159D5

 

[Jay Pfoutz]

TDSSKiller Scan

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

------------------------

Click the Start Scan button.

-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


avast! aswMBR

Please download aswMBR from here

• Save aswMBR.exe to your Desktop
• Double click aswMBR.exe to run it
• Uncheck "Trace disk IO calls".
• Click the Scan button to start the scan as illustrated below

Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives.

• Once the scan finishes click Save log to save the log to your Desktop
  
  
• Copy and paste the contents of aswMBR.txt back here for review
• Please also find MBR.dat on your Desktop, and rename it to MBRscan.txt. Upload that as well. Do not copy and paste MBR.dat/txt, it needs to be uploaded.

 

[Michael McGrath]

After my last shutdown, Windows automatically installed 7 Windows updates. However, I only see 5 of the 7 listed under ADD or REMOVE PROGRAMS in Control Panel. IE8 working much, much better with no more google redirects and no more automatic browser or page loading. Here are the requested logs:

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-11-03 20:34:07
-----------------------------
20:34:07.671 OS Version: Windows 5.1.2600 Service Pack 3
20:34:07.671 Number of processors: 1 586 0x40A
20:34:07.671 ComputerName: MCGRATHX UserName: McGrath
20:34:08.171 Initialize success
20:35:04.734 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
20:35:04.734 Disk 0 Vendor: SAMSUNG_HM160HC LQ100-10 Size: 131071MB BusType: 3
20:35:04.734 Disk 0 MBR read successfully
20:35:04.734 Disk 0 MBR scan
20:35:04.734 Disk 0 Windows XP default MBR code
20:35:04.734 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 131061 MB offset 63
20:35:04.750 Disk 0 scanning sectors +268414020
20:35:04.828 Disk 0 scanning C:\WINDOWS\system32\drivers
20:35:12.531 Service scanning
20:35:24.156 Modules scanning
20:35:29.671 Scan finished successfully
20:36:21.218 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\McGrath.MCGRATHX.000\Desktop\MBR.dat"
20:36:21.234 The log file has been saved successfully to "C:\Documents and Settings\McGrath.MCGRATHX.000\Desktop\aswMBR.txt"

 

[Jay Pfoutz]

ESET Online Scan

Please run a free online scan with the ESET Online Scanner

• Tick the box next to YES, I accept the Terms of Use
• Click Start
• When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
• Click Start or wait for the scanner to load.
• Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
• Click Scan (This scan can take several hours, so please be patient)
• Once the scan is completed, there are a couple of things to keep in mind:
• 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
• 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
• Open the logfile from wherever you saved it
• Copy and paste the contents in your next reply.

Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

• Slow computer
• Error messages
• Fake antivirus alerts or the icon in the system tray
• svchost.exe running at 100%
• System crashes or blue screen of death

 

[Michael McGrath]

Everything seems to be working very well at this point. Here is the latest log:

C:\Qoobox\Quarantine\C\Documents and Settings\McGrath.MCGRATHX.000\Local Settings\Application Data\Celemony Software GmbH\ggxidzdt.dll.vir Win32/Kryptik.AMNR trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\redbook.sys.vir Win32/Sirefef.DA trojan cleaned by deleting - quarantined

 

[Jay Pfoutz]

Hi there. It all appears to be good, so we will finish up to make sure your computer is protected from malware in the future.

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

Run OTC to remove our tools

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

• Save it to your Desktop.
• Double click OTC.exe.
• Click the CleanUp! button.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes.

Note:If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

Purge old temporary files

NOTE: If you already have this installed, you don't have to reinstall it.

Please download CCleaner Slim and save it to your Desktop - Alternate download link

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

• Double-click the CCleaner shortcut on the desktop to start the program.
• A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.
• On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.
• Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).
  
  Caution: Only use the Registry feature if you are very familiar with the registry.
  Always back up your registry before making any changes. Exit CCleaner after it has completed it's process.
  
  Security Check
  
  Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

[Michael McGrath]

Vipre is blocking both sites for Security Check by 317 with this message:

VIPRE Anti-phishing removed a known bad URL from your email message. It was deleted or quarantined and replaced with this message. or Changelog.fr.

Should I disable Vipre for this step?

 

[Jay Pfoutz]

Please do. Let me know if you have any more trouble.

 

[Michael McGrath]

Here is the checkup.txt log:

Results of screen317's Security Check version 0.99.54
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
`````````Anti-malware/Other Utilities Check:`````````
CCleaner
Java(TM) 6 Update 37
Java 2 Runtime Environment, SE v1.4.2
Java version out of Date!
Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 5%
````````````````````End of Log``````````````````````

Only getting a pop-up ad once in awhile now. Everything else seems to be working very well.
I've deleted all previous tools and logs. Should I delete Security Check and the above log as well?

 

[Jay Pfoutz]

Java Update!

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

Read more about Java exploit problems


Adobe Reader Update!

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.


Personal Tips on Preventing Malware

See this page for more info about malware and prevention.


Any other questions before I mark this topic solved?

 

[Michael McGrath]

Updated Adobe Reader and Java - My computer is running like new ! - Next I need to fix my wife's machine.
Thank you so very much. Michael

 

[Jay Pfoutz]

Great! Topic marked solved.