marcfell27
Posts: 25 +0
Hi
I'm trying to work out why a IBM thinkcentre has no sound from the onboard sound card. Searched posts with no avail.
It's a realtek AC'97. (soundmax digital)
I've located and installed the latest drivers ' wdm_a387.exe ' and still nothing.
Also I've done all the other troubleshooting I could think of, including swaping the speakers for ones I know work and checking basic connections etc. wiggling the jack does make a static sound through the speakers, but that's the only sound I can get through them.
Below is some sysinfo, hope it's enough for you to help me.
***********************************************
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name ASHLAR
System Manufacturer IBM
System Model 819552M
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~3192 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~3192 Mhz
BIOS Version/Date IBM 2AKT39AUS, 5/20/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name ASHLAR\David
Time Zone AUS Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 737.73 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 2.40 GB
*************************************************
BTW the owner of the machine tells me that he bought the machine new from IBM (his daughter used to work there) and dosen't think the speakers have ever worked.
Thanks for any advice you can give...
Cheers
I'm trying to work out why a IBM thinkcentre has no sound from the onboard sound card. Searched posts with no avail.
It's a realtek AC'97. (soundmax digital)
I've located and installed the latest drivers ' wdm_a387.exe ' and still nothing.
Also I've done all the other troubleshooting I could think of, including swaping the speakers for ones I know work and checking basic connections etc. wiggling the jack does make a static sound through the speakers, but that's the only sound I can get through them.
Below is some sysinfo, hope it's enough for you to help me.
***********************************************
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name ASHLAR
System Manufacturer IBM
System Model 819552M
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~3192 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~3192 Mhz
BIOS Version/Date IBM 2AKT39AUS, 5/20/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name ASHLAR\David
Time Zone AUS Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 737.73 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 2.40 GB
*************************************************
BTW the owner of the machine tells me that he bought the machine new from IBM (his daughter used to work there) and dosen't think the speakers have ever worked.
Thanks for any advice you can give...
Cheers