Oculus Rift headsets knocked offline due to software error

By Shawn Knight · 5 replies
Mar 7, 2018
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  1. Oculus Rift owners around the globe were sidelined from the virtual world on Wednesday due to a software error that may be related to an expired certificate. Oculus acknowledged the issue on Twitter and said it is working to fix the problem. As of writing, however, gamers are still waiting for answers.

    According to multiple reports on the Oculus forums, trying to launch the Oculus software generates a runtime service error. The dialog box suggests waiting a minute and trying again but of course, it’s never that simple.

    Sleuths quickly determined that an expired certificate is the likely cause of the outage. Some even determined that setting your PC’s clock back a day or two (prior to March 7) temporarily resolves the issue although others quickly chimed in to say that doing so could cause various issues in Windows.

    As difficult as it may be, the best advice at this time is to simply hang tight and wait for Oculus to resolve the matter with a software update. I know, that can be easier said than done.

    The one positive takeaway here is that this appears to be a global issue affecting everyone. As such, you can be assured that Oculus is working as quickly as possible to resolve the matter. After all, having all headsets go offline at once isn’t exactly a good public look.

    Permalink to story.

  2. Uncle Al

    Uncle Al TS Evangelist Posts: 3,581   +2,150

    Now if that were Microsoft it would not be a software error but an "undocumented feature" .....
  3. senketsu

    senketsu TS Guru Posts: 464   +292

    Hope self driving cars work better than this....
  4. davislane1

    davislane1 TS Grand Inquisitor Posts: 4,857   +3,872

    2179: Oculus issues emergency patch to save the lives of users trapped inside Neuronexus VR machines as the result of expired certificate. Oculus urges bystanders to avoid physically removing the device from affected users’ heads until the patch is issued, as this may cause irreparable damage to the brain stem.
  5. Evernessince

    Evernessince TS Evangelist Posts: 2,334   +1,431

    I think the FCC took a bribe on that one, approving of a device that can cause permanent damage under a simple malfunction.

    Seriously though, did you copy the plot of sword art online?
    senketsu and Bubbajim like this.
  6. davislane1

    davislane1 TS Grand Inquisitor Posts: 4,857   +3,872

    Never seen SAO. Was pulling more from The Matrix.

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