Problem with Gmer?

By gott1rott ยท 9 replies
Apr 25, 2010
  1. When I startup gmer, I get a message saying "C:\windows\system32\config\system: The system cannot find the file specified." After clicking scan, the error comes up with the same directory except this time it says "The process cannot access the file because it is being used by another process." It then proceeds with the scan anyway and say the Gmer hasn't found any modifications. The log file is completely blank which I found strange.

    What should I do?
  2. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    That's fine.
    Proceed with other scans and describe your issues.
  3. gott1rott

    gott1rott TS Rookie Topic Starter Posts: 37

    Ok thanks. Well my main issue was the computer running slow and loading webpages slowly or not at all. The 8 steps seems to have cleared that up so far but I will post anyway. I have 2 other problems but dont know if they apply to this section of the forum.

    At least a few times per week, the computer will just completely freeze, even the mouse. It usually happens when I'm not even doing much.

    My other issue is often the mouse cursor will just disappear off screen. I can bring it back by moving the mouse so I guess its not really a problem, just annoying.

    Log files are attached.

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    I don't see any threats, but let's try one more scan....

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles

    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  5. gott1rott

    gott1rott TS Rookie Topic Starter Posts: 37

    I tried copy and paste but its way over the character limit.

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    You started to run little bit low on a disk free space:
    Drive C: | 37.27 Gb Total Space | 6.49 Gb Free Space | 17.41% Space Free
    Windows needs at 15% of a free space, so you're right on the edge.
    By running 8 steps, you, most likely, cleaned some garbage from your computer, which increased the free space and your computer performance. You could have been really low before.

    I don't see anything suspicious in OTL log, either, so that's about all we can do in this forum.
  7. gott1rott

    gott1rott TS Rookie Topic Starter Posts: 37

    Yeah the TFC said it cleaned out over 3gigs. Didnt know about the 15% so I will just have to get a bigger primary drive I guess.

    Thanks for the help.
  8. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    That would be a very good idea. I can see, you have some other drives much bigger.

    Is your computer running fairly OK now?
  9. gott1rott

    gott1rott TS Rookie Topic Starter Posts: 37

    So far, it is running much better. I've been meaning to get another drive anyway so I can have a backup install of windows incase my primary drive fails or I cant log in(both have happened to me before). This new info just gives me more of a reason.
  10. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Very well then.
    Good luck :)
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