looks like I finally caught a virus. been trying to clean this up but striking out. The crew here at techspot seems pretty good so I'm gonna ask for some help.
Here's my status.
Clicked on a link on a weird website about 10 days ago and noticed something strange popup. Things started getting weird from that point on.
First symptom was the Firefox would start with an error message about jqsnotify.exe. popup with an error. Then I noticed my google searches were getting redirected.
I started searching around and taking some measures, scanning, spybot, avg. nothing turning up. Tried CCCleaan (I think I was following a thread here). I ran ccclean and didn''t see instructions here and I DID check clear prefetch data. Since then can't run browsers at all.
After this first round of battle and running CC I then was unable to run Firefox or IE. IE just hourglasses for 10 secs and then nothing, no processes running. Firefox now launches application error "The instruction at "0x7c5b73a3" referenced memory at "0x7c5b73a3". The memory could not be "read". Click OK to terminate the program. Tried uninstall and reinstall FF3 & 2 but can get it to run at all. Same error.
Downloaded Chrome so at least I can browse on the PC. Chrome runs good but google search redirects, and even yahoo search redirects.
Looking for help at this point. I'm following 8 steps and am now ready to post logs.
Thanks for helping here, really appreciate it. Attaching logs.
What next
Here's my status.
Clicked on a link on a weird website about 10 days ago and noticed something strange popup. Things started getting weird from that point on.
First symptom was the Firefox would start with an error message about jqsnotify.exe. popup with an error. Then I noticed my google searches were getting redirected.
I started searching around and taking some measures, scanning, spybot, avg. nothing turning up. Tried CCCleaan (I think I was following a thread here). I ran ccclean and didn''t see instructions here and I DID check clear prefetch data. Since then can't run browsers at all.
After this first round of battle and running CC I then was unable to run Firefox or IE. IE just hourglasses for 10 secs and then nothing, no processes running. Firefox now launches application error "The instruction at "0x7c5b73a3" referenced memory at "0x7c5b73a3". The memory could not be "read". Click OK to terminate the program. Tried uninstall and reinstall FF3 & 2 but can get it to run at all. Same error.
Downloaded Chrome so at least I can browse on the PC. Chrome runs good but google search redirects, and even yahoo search redirects.
Looking for help at this point. I'm following 8 steps and am now ready to post logs.
Thanks for helping here, really appreciate it. Attaching logs.
What next