Ride in 'Comfort' with Uber's newest service tier

Shawn Knight

TechSpot Staff
Staff member

Uber on Tuesday launched a new category of ride type that serves as an upgrade to the standard UberX.

Uber Comfort, designed for riders who are “constantly on the go and want a little extra comfort,” affords newer vehicles with extra legroom like the Chevy Tahoe, Honda Odyssey, Toyota Camary and Dodge Durango, among others. You also have access to Quiet Mode and can have the driver set the in-vehicle temperature to your liking before arrival.

Quiet Mode was previously reserved for higher-tiered rides. As the name suggests, the somewhat controversial feature conveys to the driver that you prefer not to chat during your trip. Sometimes, after a long day, all you want is some peace and quiet and this feature ensures just that.

Drivers will need to maintain a rating of 4.85 or higher to be eligible for Uber Comfort, we’re told. You’ll also need a ride that is no older than five years and has ample legroom.

Uber Comfort is now available in more than 40 major markets including Atlanta, Boston, Chicago, Dallas, Las Vegas, Los Angeles, Memphis, Nashville, Pittsburgh and San Francisco, among others. An Uber spokesperson told The Verge that riders can expect to pay 20 to 40 percent more for an Uber Comfort ride versus a standard UberX.

Masthead credit: Uber app by Mr.Whiskey

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Aus spot

TS Enthusiast
Used it in Australia a couple weeks ago. Cost less than 10% more and was a nice new car of a mid to large size.

Probably wont use again unless I have a group of people. There's plenty of room in a normal front seat of any car.
 
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Slappy McPhee

TS Addict
Used it in Australia a couple weeks ago. Cost less than 10% more and was a nice new car of a mid to large size.

Probably wont use again unless I have a group of people. There's plenty of room in a normal front seat of any car.
Thing is that many drivers will tell you to get into the back and that is honestly their right to do so. The biggest issue I see with this is that it won't benefit the drivers in the least. Uber will just end up taking a bigger cut.
 

netman

TS Evangelist
This is worthless for the drivers if their commission for these rides does not match the increase cost of rides !
 

Aus spot

TS Enthusiast
It's the same cars they normally use. Just some meet the criteria to charge a bit more. Ie you might end up with the premium car on a normal call out, the new service just guarantees it