Marty9231
Posts: 142 +1
Hello,
So, a description of the issue. I've had this about 5 times now spread out over a couple of months. The internet will just (completely randomly, without apparent trigger) stop working completely. When I check, the router will still have an IP and the "Internet" light will still be flashing green (indicating active internet connection) on the front panel.
So far this has happened at completely random times:
- While playing a game (LoL) the internet just cut out and didn't come back for hours.
- I came back from a shower and the internet wasn't working anymore, similar to other times.
- I was working on a school document, not using any internet at the time (Skype was running, maybe Steam) and it just cut out.
Et cetera.
The reason I don't think it's a disruption from the side of my ISP is that, sometimes, clicking "Renew Lease" in the router page seemed to fix it, though sometimes it wouldn't work until I'd refreshed it multiple times. Also, the internet light doesn't go out on the router, and usually there isn't even any problem indicated in windows except from the internet just not working. I.e. no yellow exclamation mark in the little internet icon.
Further information: The router is a (by this time, quite old) Netgear Wireless GR614 v7, and I have upgraded the firmware to the latest version. Also, my phone AND tablet will remain connected to the wireless network, but without any usable internet connection. I have double checked all the cables and connections, everything seems to be in working order. I live in an apartment building and we all share a big internet connection (I have a cable coming in from a central modem so I don't have a specific connection that I can contact an ISP about), which also means I have no modem to configure or help me.
Any advice would be greatly appreciated, especially regarding whether or not it could be my router at fault and if a new one could fix it. Thanks in advance.
So, a description of the issue. I've had this about 5 times now spread out over a couple of months. The internet will just (completely randomly, without apparent trigger) stop working completely. When I check, the router will still have an IP and the "Internet" light will still be flashing green (indicating active internet connection) on the front panel.
So far this has happened at completely random times:
- While playing a game (LoL) the internet just cut out and didn't come back for hours.
- I came back from a shower and the internet wasn't working anymore, similar to other times.
- I was working on a school document, not using any internet at the time (Skype was running, maybe Steam) and it just cut out.
Et cetera.
The reason I don't think it's a disruption from the side of my ISP is that, sometimes, clicking "Renew Lease" in the router page seemed to fix it, though sometimes it wouldn't work until I'd refreshed it multiple times. Also, the internet light doesn't go out on the router, and usually there isn't even any problem indicated in windows except from the internet just not working. I.e. no yellow exclamation mark in the little internet icon.
Further information: The router is a (by this time, quite old) Netgear Wireless GR614 v7, and I have upgraded the firmware to the latest version. Also, my phone AND tablet will remain connected to the wireless network, but without any usable internet connection. I have double checked all the cables and connections, everything seems to be in working order. I live in an apartment building and we all share a big internet connection (I have a cable coming in from a central modem so I don't have a specific connection that I can contact an ISP about), which also means I have no modem to configure or help me.
Any advice would be greatly appreciated, especially regarding whether or not it could be my router at fault and if a new one could fix it. Thanks in advance.