Hi everyone! I'm not sure if I am posting this in the correct forum, but I need your help!
I have an old (meaning I got it in 2000) Gateway Essential. It was working fine until Monday afternoon. My mom was using it and the screen went black. The monitor was still on and the power light on the tower was on, but it wasn't doing anything. When I restarted the computer, it brings up an error with my GoBack feature, saying that there could be a corrupt file in some software or a problem with the drive. It says to go through scandisk, which I do and it goes through and starts up fine. Then if I try running the anti-virus, log on to AOL to go on line, it will work for a few minutes, and then the same thing happens again. I restart it again and go through the whole process. I've run the defragger, uninstalled AOL and my Kodak Easyshare software and my Scanner Software, and am still having issues. I'm not sure what to try next--I'm not sure if its a software thing or a virus. Any and all help would be appreciated. Thank you!
I have an old (meaning I got it in 2000) Gateway Essential. It was working fine until Monday afternoon. My mom was using it and the screen went black. The monitor was still on and the power light on the tower was on, but it wasn't doing anything. When I restarted the computer, it brings up an error with my GoBack feature, saying that there could be a corrupt file in some software or a problem with the drive. It says to go through scandisk, which I do and it goes through and starts up fine. Then if I try running the anti-virus, log on to AOL to go on line, it will work for a few minutes, and then the same thing happens again. I restart it again and go through the whole process. I've run the defragger, uninstalled AOL and my Kodak Easyshare software and my Scanner Software, and am still having issues. I'm not sure what to try next--I'm not sure if its a software thing or a virus. Any and all help would be appreciated. Thank you!
