Inactive-A Trusteer Rapport not active on ebay

Pazuzu · Feb 22, 2014

Trusteer Rapport endpoint protection is not activating on ebay. It has been working normally until today when I noticed that the icon was showing grey and so far I have not been able to activate protection. I have tried going via TR console ( Alt +R ) but no success.
Scanning for malware with Malwarebytes shows no detectable malware results.

Just tried opening ebay and this time TR appears to work as ususual. The problem happened after going to ebay by opening a link in a message from ebay in my email apparently sent from ebay resolution centre.

Problem seems to have been resolved, but wonder if I am missing something.

Internet Explorer often stops working and the webpage recovery prompt message appears.

Broni · Feb 22, 2014

You've been to this forum before so you should know better.
If you think your computer may be infected...

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

Pazuzu · Feb 24, 2014

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.24.08

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16518
jcoll :: JCOLL-PC [administrator]

24/02/2014 18:47:51
mbam-log-2014-02-24 (18-47-51).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 224282
Time elapsed: 11 minute(s), 21 second(s)

Memory Processes Detected: 1
C:\Program Files\Browsersafeguard\BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> 4164 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\BROWSERSAFEGUARD (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|BrowserSafeguard (PUP.Optional.BrowserSafeGuard.A) -> Data: "C:\Program Files\Browsersafeguard\BrowserSafeguard.exe" -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Browsersafeguard|sourceid (PUP.Optional.BrowserSafeGuard.A) -> Data: google_downloadente.com|google_fileopenerpro-display-gb-728x90-downloadente-37735855461 -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 3
C:\Program Files\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> Delete on reboot.
C:\Program Files\Browsersafeguard\Resources (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard (PUP.Optional.BrowserSafeGuard) -> Quarantined and deleted successfully.

Files Detected: 13
C:\Program Files\Browsersafeguard\ewebstorewrapper.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> Delete on reboot.
C:\Program Files\Browsersafeguard\makecert.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\TrustedRoot.cer (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\uninstall.BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\certutil.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\libnspr4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\libplc4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\libplds4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\nss3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\smime3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files\Browsersafeguard\Resources\softokn3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard\BrowserSafeguard.lnk (PUP.Optional.BrowserSafeGuard) -> Quarantined and deleted successfully.

(end)

I made the mistake of following on to step 2 and ran DDS before this posting. Now IE gives error message "The proxy server is not responding". Tried booting in safe mode but had to resort to Windows 7 recovery disk and restored from last restore point. Will run MWB again. I am using Mozilla firefox for the time being

Broni · Feb 24, 2014

Pazuzu · Feb 24, 2014

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.24.08

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16518
jcoll :: JCOLL-PC [administrator]

24/02/2014 21:04:17
mbam-log-2014-02-24 (21-04-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223923
Time elapsed: 10 minute(s), 11 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Broni · Feb 25, 2014

Still waiting for DDS logs.

Pazuzu · Feb 25, 2014

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.16518 BrowserJavaVersion: 10.51.2
Run by jcoll at 3:17:26 on 2014-02-26
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1535.491 [GMT 0:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\O2 Assistant\bin\sprtsvc.exe
C:\Program Files\O2 Assistant\bin\tgsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\O2 Assistant\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Google\Update\1.3.22.5\GoogleCrashHandler.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\PROGRA~1\mcafee\SITEAD~1\saui.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.co.uk/
uProxyServer = hxxp=127.0.0.1:49178;https=127.0.0.1:49178
uProxyOverride = <-loopback>
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Qualys BrowserCheck IE Helper: {7D2FB79E-E58C-4DB5-A36F-AC1C73967FA5} - c:\windows\downloaded program files\qbc_bho.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: WOT: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - c:\program files\wot\WOT.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
TB: WOT: {71576546-354D-41c9-AAE8-31F2EC22BF0D} - c:\program files\wot\WOT.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: {c585d593-e7f4-4852-a200-561686ee02e4} - <orphaned>
uRun: [FileHippo.com] "c:\program files\filehippo.com\UpdateChecker.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
mRun: [HDAudDeck] c:\program files\via\viaudioi\vdeck\VDeck.exe -r
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [O2DA] "c:\program files\o2 assistant\bin\sprtcmd.exe" /P O2DA
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DivXMediaServer] c:\program files\divx\divx media server\DivXMediaServer.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7D2FB79E-E58C-4DB5-A36F-AC1C73967F4D} - hxxps://browsercheck.qualys.com/qbc_ax.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{069006E7-C9F5-45D5-8DC7-1C0EC4438E70} : DHCPNameServer = 192.168.0.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\33.0.1750.117\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\jcoll\appdata\roaming\mozilla\firefox\profiles\7d1dztef.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\visan\plugins\npRLSecurePluginLayer.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1207148.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_70.dll
FF - ExtSQL: !HIDDEN! 2011-06-08 16:52; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2014-2-10 107256]
R1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_59849.sys [2013-10-27 340432]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2014-2-10 155704]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2014-2-10 228888]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-8-26 176128]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2014-2-5 104880]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-9-27 104768]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2014-2-10 1444120]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2013-11-4 1228504]
R2 sprtsvc_O2DA;SupportSoft Sprocket Service (O2DA);c:\program files\o2 assistant\bin\sprtsvc.exe [2010-4-23 206120]
R2 tgsrvc_O2DA;SupportSoft Repair Service (O2DA);c:\program files\o2 assistant\bin\tgsrvc.exe [2010-4-23 185640]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\drivers\L1C62x86.sys [2010-10-8 54784]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf_x86.sys [2013-11-4 16024]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2014-1-17 161888]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2010-10-8 1119232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-9-27 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2011-5-13 1492840]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-2-16 108032]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-8-23 14848]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2013-8-25 27192]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-8-23 49664]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-10-9 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2014-02-26 03:15:54 7947048 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{16487562-e4a3-43b5-88fe-f21cbc891e1d}\mpengine.dll
2014-02-24 17:25:42 293376 ----a-w- c:\windows\system32\browserchoice.exe
2014-02-24 17:15:32 7947048 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-02-22 13:31:38 765968 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a99b8009-92a1-428b-ad6f-fc13462425f1}\gapaengine.dll
2014-02-22 13:26:41 -------- d-----w- c:\program files\Microsoft Security Client
2014-02-16 15:49:20 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-02-16 15:49:20 1237504 ----a-w- c:\windows\system32\msxml3.dll
2014-02-16 15:44:12 454656 ----a-w- c:\windows\system32\vbscript.dll
2014-02-16 15:30:40 3419136 ----a-w- c:\windows\system32\d2d1.dll
2014-02-16 15:30:40 1987584 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-16 15:30:10 594944 ----a-w- c:\windows\system32\RMActivate_isv.exe
2014-02-16 15:30:09 572416 ----a-w- c:\windows\system32\RMActivate.exe
2014-02-16 15:30:09 508928 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-16 15:30:07 510976 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2014-02-16 15:30:06 423936 ----a-w- c:\windows\system32\secproc_isv.dll
2014-02-16 15:30:04 428032 ----a-w- c:\windows\system32\secproc.dll
2014-02-16 15:30:03 390144 ----a-w- c:\windows\system32\msdrm.dll
2014-02-16 15:30:01 87040 ----a-w- c:\windows\system32\secproc_ssp.dll
2014-02-16 15:29:57 87040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2014-02-10 11:35:40 107256 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
==================== Find3M ====================
.
2014-02-22 14:09:56 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-22 14:09:55 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-06 10:20:26 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-02-06 10:19:55 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2014-02-06 10:01:36 61952 ----a-w- c:\windows\system32\iesetup.dll
2014-02-06 10:00:46 51200 ----a-w- c:\windows\system32\ieetwproxystub.dll
2014-02-06 09:47:22 112128 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-06 09:47:18 108032 ----a-w- c:\windows\system32\ieetwcollector.exe
2014-02-06 09:46:27 553472 ----a-w- c:\windows\system32\jscript9diag.dll
2014-02-06 09:25:36 4244480 ----a-w- c:\windows\system32\jscript9.dll
2014-02-06 09:09:30 1964032 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-06 08:41:35 1820160 ----a-w- c:\windows\system32\wininet.dll
2014-01-26 02:57:10 389120 ----a-w- c:\windows\system32\RegistryHelperLM.ocx
2013-12-18 21:10:01 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-12-18 06:13:56 231584 ------w- c:\windows\system32\MpSigStub.exe
2013-12-11 15:22:00 49940480 ----a-w- c:\program files\GUT625B.tmp
2013-11-30 00:20:18 3922 ----a-w- C:\FixitRegBackup.reg
.
============= FINISH: 3:19:02.53 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 08/10/2010 23:30:32
System Uptime: 26/02/2014 03:03:57 (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | M4A78LT-M-LE
Processor: AMD Athlon(tm) II X2 250 Processor | AM3 | 3000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 405.33 GiB free.
D: is FIXED (NTFS) - 466 GiB total, 153.118 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart Prem C410 series
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart Prem C410 series
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart Prem C410 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart Prem C410 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP750: 24/02/2014 17:25:03 - Windows Update
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
AC3Filter 1.63b
Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader XI (11.0.06)
Adobe Shockwave Player 12.0
Adobe Shockwave Player Free Download Packages
AMD Drag and Drop Transcoding
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
ATI Catalyst Install Manager
Bandwidth Monitor
Belarc Advisor 8.1
Bonjour
BufferChm
C410
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
ccc-core-static
ccc-utility
CCC Help English
CCleaner
D3DX10
Destinations
DeviceDiscovery
DivX Setup
DocProc
Driving Test Success - All Tests (2008-2009)
ESET Online Scanner v3
FastStone Capture 6.7
FastStone Image Viewer 4.2
FastStone MaxView 2.4
FastStone Photo Resizer 3.0
Fax
File Type Assistant
FileHippo.com Update Checker
FinalTorrent 2012
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Haali Media Splitter
Hewlett-Packard ACLM.NET v1.1.0.0
HP Customer Participation Program 14.0
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart Prem C410 All-In-One Driver Software 14.0 Rel. 7
HP Product Detection
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Update
HPAppStudio
HPDiagnosticAlert
HPPhotoGadget
HPProductAssistant
HPSSupply
Internet TV for Windows Media Center
IrfanView (remove only)
Java 7 Update 51
Java Auto Updater
Junk Mail filter update
LibreOffice 4.1 Help Pack (English (United Kingdom))
LibreOffice 4.1 Help Pack (English (United States))
LibreOffice 4.1.4.2
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
McAfee SiteAdvisor
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Send-a-Smile
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Works 7.0
MozBackup 1.5.1
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
Mozilla Thunderbird 24.3.0 (x86 en-GB)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My O2
Network
OCR Software by I.R.I.S. 14.0
Paint.NET v3.5.11
Perfect Uninstaller v6.3.3.9
Platform
PS_AIO_07_C410_SW_Min
QuickTime
QuickTransfer
Rapport
Revo Uninstaller Pro 3.0.7
Sandboxie 4.08 (32-bit)
Scan
Secunia PSI (3.0.0.9015)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
swMSM
Toolbox
TrayApp
Trusteer Endpoint Protection
VC80CRTRedist - 8.0.50727.6195
VIA Platform Device Manager
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR 5.01 (32-bit)
WOT for Internet Explorer
.
==== Event Viewer Messages From Past Week ========
.
24/02/2014 17:07:52, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
24/02/2014 17:07:52, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
24/02/2014 17:03:23, Error: volmgr [46] - Crash dump initialization failed!
19/02/2014 21:14:23, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
19/02/2014 09:58:14, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
19/02/2014 09:58:14, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
19/02/2014 07:44:41, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.167.36.0).
.
==== End Of File ===========================

Broni · Feb 25, 2014

Download RogueKiller from one of the following links and save it to your Desktop:

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Pazuzu · Feb 25, 2014

RogueKiller V8.8.9 [Feb 24 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : jcoll [Admin rights]
Mode : Remove -- Date : 02/26/2014 04:35:06
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SVCHOST] svchost.exe -- C:\Windows\System32\svchost.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000AAKS-00WWPA0 ATA Device +++++
--- User ---
[MBR] a6fc30c98763b07b2b061d374b4a0f19
[BSP] 9f18d37068bc76c50bfa873a6359ea72 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ IDE) WDC WD5000AAKS-00WWPA0 ATA Device +++++
--- User ---
[MBR] 877b4dcd4b629a29215c384adf4c13ec
[BSP] e0d72e76a8212a5330d2499066d6e4a8 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_02262014_043506.txt >>
RKreport[0]_S_02262014_043226.txt

Pazuzu · Feb 26, 2014

MBAR Scan completed. "Scan Finished: No malware found!

Broni · Feb 26, 2014

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

Pazuzu · Feb 26, 2014

ComboFix 14-02-24.02 - jcoll 26/02/2014 6:08.5.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1535.418 [GMT 0:00]
Running from: c:\users\jcoll\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2014-01-26 to 2014-02-26 )))))))))))))))))))))))))))))))
.RogueKiller V8.8.9 [Feb 24 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : jcoll [Admin rights]
Mode : Remove -- Date : 02/26/2014 04:35:06
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SVCHOST] svchost.exe -- C:\Windows\System32\svchost.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000AAKS-00WWPA0 ATA Device +++++
--- User ---
[MBR] a6fc30c98763b07b2b061d374b4a0f19
[BSP] 9f18d37068bc76c50bfa873a6359ea72 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ IDE) WDC WD5000AAKS-00WWPA0 ATA Device +++++
--- User ---
[MBR] 877b4dcd4b629a29215c384adf4c13ec
[BSP] e0d72e76a8212a5330d2499066d6e4a8 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 476937 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_02262014_043506.txt >>
RKreport[0]_S_02262014_043226.txt

.
2014-02-26 06:25 . 2014-02-26 06:25 -------- d-----w- c:\users\Public\AppData\Local\temp
2014-02-26 06:25 . 2014-02-26 06:25 -------- d-----w- c:\users\jcoll\AppData\Local\temp
2014-02-26 06:25 . 2014-02-26 06:25 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-02-26 04:53 . 2014-02-26 04:53 107224 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-26 03:19 . 2014-02-26 03:19 39464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{16487562-E4A3-43B5-88FE-F21CBC891E1D}\MpKsl07cfa8ac.sys
2014-02-26 03:15 . 2014-02-05 23:08 7947048 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{16487562-E4A3-43B5-88FE-F21CBC891E1D}\mpengine.dll
2014-02-24 17:25 . 2010-02-11 07:10 293376 ----a-w- c:\windows\system32\browserchoice.exe
2014-02-24 17:15 . 2014-02-05 23:08 7947048 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-22 13:31 . 2014-02-22 13:31 765968 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A99B8009-92A1-428B-AD6F-FC13462425F1}\gapaengine.dll
2014-02-22 13:26 . 2014-02-22 13:27 -------- d-----w- c:\program files\Microsoft Security Client
2014-02-16 15:49 . 2013-12-06 02:02 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-02-16 15:49 . 2013-12-06 02:02 1237504 ----a-w- c:\windows\system32\msxml3.dll
2014-02-16 15:44 . 2013-12-21 08:56 454656 ----a-w- c:\windows\system32\vbscript.dll
2014-02-16 15:40 . 2014-02-16 17:51 -------- d-----w- c:\program files\Mozilla Thunderbird
2014-02-16 15:30 . 2013-12-24 23:09 1987584 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-16 15:30 . 2013-11-26 08:16 3419136 ----a-w- c:\windows\system32\d2d1.dll
2014-02-16 15:30 . 2013-12-04 01:54 594944 ----a-w- c:\windows\system32\RMActivate_isv.exe
2014-02-16 15:30 . 2013-12-04 01:54 572416 ----a-w- c:\windows\system32\RMActivate.exe
2014-02-16 15:30 . 2013-12-04 01:54 508928 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2014-02-16 15:30 . 2013-12-04 01:54 510976 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2014-02-16 15:30 . 2013-12-04 02:03 423936 ----a-w- c:\windows\system32\secproc_isv.dll
2014-02-16 15:30 . 2013-12-04 02:03 428032 ----a-w- c:\windows\system32\secproc.dll
2014-02-16 15:30 . 2013-12-04 02:02 390144 ----a-w- c:\windows\system32\msdrm.dll
2014-02-16 15:30 . 2013-12-04 02:03 87040 ----a-w- c:\windows\system32\secproc_ssp.dll
2014-02-16 15:29 . 2013-12-04 02:03 87040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2014-02-10 11:35 . 2014-02-10 11:35 107256 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-26 04:52 . 2013-11-24 08:20 75480 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-02-22 14:09 . 2012-04-08 14:56 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-22 14:09 . 2011-06-04 08:06 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-26 02:57 . 2014-01-26 02:57 389120 ----a-w- c:\windows\system32\RegistryHelperLM.ocx
2013-12-18 21:10 . 2014-01-15 17:51 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-12-18 06:13 . 2010-10-09 00:11 231584 ------w- c:\windows\system32\MpSigStub.exe
2013-12-11 15:22 . 2013-12-11 15:22 49940480 ----a-w- c:\program files\GUT625B.tmp
2013-11-30 05:09 . 2013-11-30 05:09 646144 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-11-30 05:09 . 2013-11-30 05:09 194048 ----a-w- c:\windows\system32\elshyph.dll
2013-11-30 05:09 . 2013-11-30 05:09 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-11-30 05:09 . 2013-11-30 05:09 645120 ----a-w- c:\windows\system32\jsIntl.dll
2013-11-30 05:09 . 2013-11-30 05:09 182272 ----a-w- c:\windows\system32\msls31.dll
2013-11-30 05:09 . 2013-11-30 05:09 62464 ----a-w- c:\windows\system32\tdc.ocx
2013-11-30 05:09 . 2013-11-30 05:09 34816 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll
2013-11-30 05:09 . 2013-11-30 05:09 337408 ----a-w- c:\windows\system32\html.iec
2013-11-30 05:09 . 2013-11-30 05:09 24576 ----a-w- c:\windows\system32\licmgr10.dll
2013-11-30 05:09 . 2013-11-30 05:09 1051136 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-11-30 05:09 . 2013-11-30 05:09 151552 ----a-w- c:\windows\system32\iexpress.exe
2013-11-30 05:09 . 2013-11-30 05:09 139264 ----a-w- c:\windows\system32\wextract.exe
2013-11-30 05:09 . 2013-11-30 05:09 13312 ----a-w- c:\windows\system32\mshta.exe
2013-11-30 05:09 . 2013-11-30 05:09 61952 ----a-w- c:\windows\system32\MshtmlDac.dll
2013-11-30 05:09 . 2013-11-30 05:09 36352 ----a-w- c:\windows\system32\imgutil.dll
2013-11-30 05:09 . 2013-11-30 05:09 111616 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-11-30 05:09 . 2013-11-30 05:09 86016 ----a-w- c:\windows\system32\iesysprep.dll
2013-11-30 05:09 . 2013-11-30 05:09 74240 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-11-30 05:09 . 2013-11-30 05:09 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-11-30 00:20 . 2013-11-29 23:49 3922 ----a-w- C:\FixitRegBackup.reg
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FileHippo.com"="c:\program files\FileHippo.com\UpdateChecker.exe" [2012-11-23 307712]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-11-13 39408]
"SandboxieControl"="c:\program files\Sandboxie\SbieCtrl.exe" [2014-01-17 543432]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HDAudDeck"="c:\program files\VIA\VIAudioi\VDeck\VDeck.exe" [2010-02-10 1713152]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-08-25 98304]
"O2DA"="c:\program files\O2 Assistant\bin\sprtcmd.exe" [2010-04-23 206120]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-01-20 43848]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"DivXMediaServer"="c:\program files\DivX\DivX Media Server\DivXMediaServer.exe" [2013-09-11 450560]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2013-08-29 1861968]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
Secunia PSI Tray.lnk - c:\program files\Secunia\PSI\psi_tray.exe [2013-11-4 565464]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^OfficeSAS.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\OfficeSAS.lnk
backup=c:\windows\pss\OfficeSAS.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-11-21 16:57 959904 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 02:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 08:16 254336 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\SITEAD~1\mcsacore.exe [2014-01-22 104880]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-02-06 108032]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-09-27 104768]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-10-23 280288]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [2009-12-30 27192]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-10-09 1343400]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S0 RapportKELL;RapportKELL;c:\windows\System32\Drivers\RapportKELL.sys [2014-02-10 107256]
S1 MpKsl07cfa8ac;MpKsl07cfa8ac;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{16487562-E4A3-43B5-88FE-F21CBC891E1D}\MpKsl07cfa8ac.sys [2014-02-26 39464]
S1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_59849.sys [2013-10-27 340432]
S1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [2014-02-10 155704]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2014-02-10 228888]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-04-20 176128]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2014-02-10 1444120]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\PSIA.exe [2013-11-04 1228504]
S2 sprtsvc_O2DA;SupportSoft Sprocket Service (O2DA);c:\program files\O2 Assistant\bin\sprtsvc.exe [2010-04-23 206120]
S2 tgsrvc_O2DA;SupportSoft Repair Service (O2DA);c:\program files\O2 Assistant\bin\tgsrvc.exe [2010-04-23 185640]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x86.sys [2009-09-04 54784]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf_x86.sys [2013-11-04 16024]
S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2010-01-11 1119232]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL07CFA8AC
*NewlyCreated* - MPKSL6C8F5E98
*Deregistered* - MpKsl6c8f5e98
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-22 12:49 1150280 ----a-w- c:\program files\Google\Chrome\Application\33.0.1750.117\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-26 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-08 14:09]
.
2014-02-26 c:\windows\Tasks\FinalTorrent Update Checker.job
- c:\program files\FinalTorrent\FTCheckForUpdates.exe [2013-12-27 18:24]
.
2014-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-13 17:36]
.
2014-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-13 17:36]
.
2014-02-26 c:\windows\Tasks\HP Photo Creations Communicator.job
- c:\programdata\HP Photo Creations\Communicator.exe [2013-08-21 20:28]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.co.uk/
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:49178;https=127.0.0.1:49178
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\jcoll\AppData\Roaming\Mozilla\Firefox\Profiles\7d1dztef.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - ExtSQL: !HIDDEN! 2011-06-08 16:52; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1507171434-431984125-986965195-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (S-1-5-21-1507171434-431984125-986965195-1000)
@Denied: (2) (LocalSystem)
"Progid"="ThunderbirdEML"
.
[HKEY_USERS\S-1-5-21-1507171434-431984125-986965195-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-26 06:29:10
ComboFix-quarantined-files.txt 2014-02-26 06:28
ComboFix2.txt 2013-11-28 12:35
ComboFix3.txt 2013-11-28 04:14
ComboFix4.txt 2013-11-25 10:51
.
Pre-Run: 434,597,638,144 bytes free
Post-Run: 434,526,867,456 bytes free
.
- - End Of File - - 66CA8E6BAFB98EA256A7FD5B318DD03C
A36C5E4F47E84449FF07ED3517B43A31

Broni · Feb 26, 2014

Looks good.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

Pazuzu · Feb 27, 2014

[ File : C:\Users\jcoll\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [4710 octets] - [06/09/2013 13:43:21]
AdwCleaner[R1].txt - [7086 octets] - [25/11/2013 11:24:47]
AdwCleaner[R2].txt - [1271 octets] - [28/11/2013 19:59:36]
AdwCleaner[R3].txt - [2328 octets] - [07/01/2014 22:56:32]
AdwCleaner[R4].txt - [1618 octets] - [27/02/2014 05:48:06]
AdwCleaner[S0].txt - [4887 octets] - [06/09/2013 13:46:37]
AdwCleaner[S1].txt - [7168 octets] - [25/11/2013 11:34:27]
AdwCleaner[S2].txt - [1334 octets] - [28/11/2013 20:03:17]
AdwCleaner[S3].txt - [2423 octets] - [07/01/2014 22:59:33]
AdwCleaner[S4].txt - [1549 octets] - [27/02/2014 05:54:19]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1609 octets] ##########

Adwarecleaner terminated before completion of run ( I thought that it was not running ) so will scan again !

Pazuzu · Feb 27, 2014

I ran again, but not sure if the scan was completed. There was no dialogue or activity , after clicking on scan it showed "Pending .etc......"
After 20minutes hit "clean" button. Will run again

# AdwCleaner v3.019 - Report created 27/02/2014 at 07:22:06
# Updated 17/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : jcoll - JCOLL-PC
# Running from : C:\Users\jcoll\Desktop\adwcleaner(1).exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\jcoll\AppData\Local\filetypeassistant

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518

-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\jcoll\AppData\Roaming\Mozilla\Firefox\Profiles\7d1dztef.default\prefs.js ]

-\\ Google Chrome v33.0.1750.117

[ File : C:\Users\jcoll\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [4710 octets] - [06/09/2013 13:43:21]
AdwCleaner[R1].txt - [7086 octets] - [25/11/2013 11:24:47]
AdwCleaner[R2].txt - [1271 octets] - [28/11/2013 19:59:36]
AdwCleaner[R3].txt - [2328 octets] - [07/01/2014 22:56:32]
AdwCleaner[R4].txt - [1618 octets] - [27/02/2014 05:48:06]
AdwCleaner[R5].txt - [1564 octets] - [27/02/2014 06:03:24]
AdwCleaner[S0].txt - [4887 octets] - [06/09/2013 13:46:37]
AdwCleaner[S1].txt - [7168 octets] - [25/11/2013 11:34:27]
AdwCleaner[S2].txt - [1334 octets] - [28/11/2013 20:03:17]
AdwCleaner[S3].txt - [2423 octets] - [07/01/2014 22:59:33]
AdwCleaner[S4].txt - [1689 octets] - [27/02/2014 05:54:19]
AdwCleaner[S5].txt - [1489 octets] - [27/02/2014 07:22:06]

########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [1549 octets] ##########

Pazuzu · Feb 27, 2014

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x86
Ran by jcoll on 27/02/2014 at 17:31:14.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\jcoll\appdata\local\filetypeassistant"

~~~ FireFox

Emptied folder: C:\Users\jcoll\AppData\Roaming\mozilla\firefox\profiles\7d1dztef.default\minidumps [5 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 27/02/2014 at 17:35:33.72
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pazuzu · Feb 27, 2014

OTL.txt

OTL logfile created on: 27/02/2014 18:12:36 - Run 3
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\jcoll\Desktop
Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16518)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
1.50 Gb Total Physical Memory | 0.59 Gb Available Physical Memory | 39.12% Memory free
3.00 Gb Paging File | 1.89 Gb Available in Paging File | 63.09% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 465.76 Gb Total Space | 404.60 Gb Free Space | 86.87% Space Free | Partition Type: NTFS
Drive D: | 465.76 Gb Total Space | 153.12 Gb Free Space | 32.87% Space Free | Partition Type: NTFS
Computer Name: JCOLL-PC | User Name: jcoll | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2014/02/27 18:11:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\jcoll\Desktop\OTL.exe
PRC - [2014/02/19 07:36:02 | 000,223,112 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Update\1.3.22.5\GoogleCrashHandler.exe
PRC - [2014/02/10 11:35:22 | 001,444,120 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
PRC - [2014/02/10 11:35:20 | 002,484,504 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
PRC - [2014/02/03 12:03:18 | 000,805,280 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee\SiteAdvisor\saUI.exe
PRC - [2014/01/22 16:46:06 | 000,104,880 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee\SiteAdvisor\McSACore.exe
PRC - [2014/01/17 18:58:38 | 000,543,432 | ---- | M] (Sandboxie Holdings, LLC) -- C:\Program Files\Sandboxie\SbieCtrl.exe
PRC - [2014/01/17 18:58:36 | 000,131,272 | ---- | M] (Sandboxie Holdings, LLC) -- C:\Program Files\Sandboxie\SbieSvc.exe
PRC - [2013/12/21 06:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/11/04 12:42:10 | 001,228,504 | ---- | M] (Secunia) -- C:\Program Files\Secunia\PSI\psia.exe
PRC - [2013/10/23 15:01:10 | 000,300,552 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MpCmdRun.exe
PRC - [2013/10/23 15:01:10 | 000,280,288 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\NisSrv.exe
PRC - [2013/10/23 15:01:10 | 000,022,208 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2013/10/23 14:55:28 | 000,948,440 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/11/23 02:48:41 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2011/04/20 01:04:38 | 000,393,216 | ---- | M] (AMD) -- C:\Windows\System32\atieclxx.exe
PRC - [2011/04/20 01:04:08 | 000,176,128 | ---- | M] (AMD) -- C:\Windows\System32\atiesrxx.exe
PRC - [2011/02/25 05:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2010/04/23 15:04:12 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\O2 Assistant\bin\sprtsvc.exe
PRC - [2010/04/23 15:04:12 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\O2 Assistant\bin\tgsrvc.exe
PRC - [2010/04/23 15:04:10 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\O2 Assistant\bin\sprtcmd.exe
PRC - [2010/02/10 06:52:20 | 001,713,152 | R--- | M] (VIA) -- C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
========== Modules (No Company Name) ==========
MOD - [2014/02/16 19:49:20 | 011,922,944 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\4b1795df6372b251625f958595e08d3d\System.Web.ni.dll
MOD - [2014/02/16 19:49:15 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\59312674865dc2a19c27f9f460b1673b\System.Runtime.Remoting.ni.dll
MOD - [2014/02/16 19:48:44 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\8bc548587e91ecf0552a40e47bbf99cc\System.Windows.Forms.ni.dll
MOD - [2014/02/16 19:48:38 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5c24d3b0041ebf4f48a93615b9fa3de9\System.Drawing.ni.dll
MOD - [2014/02/16 19:48:31 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\217ece46920546d718414291d463bb1c\System.Xml.ni.dll
MOD - [2014/02/16 19:48:27 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\5b6ddf934128d538cd5cd77bf4209b93\System.Configuration.ni.dll
MOD - [2014/02/16 19:48:01 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\b3a78269847005365001c33870cd121f\System.ni.dll
MOD - [2014/02/16 19:47:51 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\ede2c6c842840e009f01bcc74fa4c457\mscorlib.ni.dll
MOD - [2014/02/05 22:31:01 | 001,125,592 | ---- | M] () -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportMS.dll
MOD - [2012/06/27 14:09:06 | 000,557,056 | ---- | M] () -- C:\Program Files\Trusteer\Rapport\bin\js32.dll
MOD - [2010/08/25 20:44:50 | 000,270,336 | ---- | M] () -- C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
MOD - [2010/08/04 14:58:06 | 000,016,384 | R--- | M] () -- C:\Program Files\ATI Technologies\ATI.ACE\Branding\Branding.dll
MOD - [2009/11/03 03:11:50 | 047,628,288 | R--- | M] () -- C:\Program Files\VIA\VIAudioi\VDeck\skin.dll
MOD - [2009/05/07 08:53:18 | 000,106,496 | R--- | M] () -- C:\Program Files\VIA\VIAudioi\VDeck\Dts2ApoApi.dll
MOD - [2009/05/07 08:50:46 | 000,073,728 | R--- | M] () -- C:\Program Files\VIA\VIAudioi\VDeck\QsApoApi.dll
MOD - [2008/02/14 05:57:00 | 000,094,208 | R--- | M] () -- C:\Program Files\VIA\VIAudioi\VDeck\VMicApi.dll
========== Services (SafeList) ==========
SRV - [2014/02/24 20:49:45 | 000,118,896 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2014/02/22 14:09:58 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/02/10 11:35:22 | 001,444,120 | ---- | M] (Trusteer Ltd.) [Auto | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe -- (RapportMgmtService)
SRV - [2014/02/06 09:47:18 | 000,108,032 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV - [2014/01/22 16:46:06 | 000,104,880 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2014/01/17 18:58:36 | 000,131,272 | ---- | M] (Sandboxie Holdings, LLC) [Auto | Running] -- C:\Program Files\Sandboxie\SbieSvc.exe -- (SbieSvc)
SRV - [2013/12/21 06:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/11/04 12:42:10 | 001,228,504 | ---- | M] (Secunia) [Auto | Running] -- C:\Program Files\Secunia\PSI\psia.exe -- (Secunia PSI Agent)
SRV - [2013/10/23 15:01:10 | 000,280,288 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2013/10/23 15:01:10 | 000,022,208 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2013/05/27 04:57:27 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/04/20 01:04:08 | 000,176,128 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\System32\atiesrxx.exe -- (AMD External Events Utility)
SRV - [2010/10/09 00:38:59 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2010/04/23 15:04:16 | 000,383,408 | ---- | M] (SupportSoft, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe -- (SupportSoft RemoteAssist)
SRV - [2010/04/23 15:04:12 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\O2 Assistant\bin\sprtsvc.exe -- (sprtsvc_O2DA)
SRV - [2010/04/23 15:04:12 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\O2 Assistant\bin\tgsrvc.exe -- (tgsrvc_O2DA)
SRV - [2009/07/14 01:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
========== Driver Services (SafeList) ==========
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WIN7-T~1\catchme.sys -- (catchme)
DRV - [2014/02/10 11:35:40 | 000,228,888 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys -- (RapportPG)
DRV - [2014/02/10 11:35:40 | 000,155,704 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys -- (RapportEI)
DRV - [2014/02/10 11:35:40 | 000,107,256 | ---- | M] (Trusteer Ltd.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\RapportKELL.sys -- (RapportKELL)
DRV - [2014/01/17 18:58:32 | 000,161,888 | ---- | M] (Sandboxie Holdings, LLC) [Kernel | On_Demand | Running] -- C:\Program Files\Sandboxie\SbieDrv.sys -- (SbieDrv)
DRV - [2013/11/04 12:42:02 | 000,016,024 | ---- | M] (Secunia) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\psi_mf_x86.sys -- (PSI)
DRV - [2013/10/27 16:37:40 | 000,340,432 | ---- | M] () [Kernel | System | Running] -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_59849.sys -- (RapportCerberus_59849)
DRV - [2013/09/27 09:53:06 | 000,104,768 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2012/08/23 14:44:32 | 000,014,848 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV - [2012/08/23 14:40:25 | 000,049,664 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2011/04/20 01:43:42 | 007,772,160 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (atikmdag)
DRV - [2011/04/20 01:43:42 | 007,772,160 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmdag.sys -- (amdkmdag)
DRV - [2011/04/20 00:22:10 | 000,243,712 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmpag.sys -- (amdkmdap)
DRV - [2010/01/11 10:02:44 | 001,119,232 | ---- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\viahduaa.sys -- (VIAHdAudAddService)
DRV - [2009/12/30 10:21:18 | 000,027,192 | ---- | M] (VS Revo Group) [File_System | On_Demand | Stopped] -- C:\Windows\System32\drivers\revoflt.sys -- (Revoflt)
DRV - [2009/09/04 05:37:44 | 000,054,784 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\L1C62x86.sys -- (L1C)
DRV - [2009/07/17 03:36:30 | 000,013,216 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\ASACPI.sys -- (MTsensor)
DRV - [2009/05/07 20:30:28 | 000,014,392 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\AtiPcie.sys -- (AtiPcie)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-GB
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
IE - HKU\S-1-5-21-1507171434-431984125-986965195-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49178;https=127.0.0.1:49178
========== FireFox ==========
FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.order.1: "Secure Search"
FF - prefs.js..browser.startup.homepage: "http://www.google.co.uk/"
FF - prefs.js..extensions.enabledAddons: %7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20131118
FF - prefs.js..extensions.enabledAddons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.14
FF - prefs.js..extensions.enabledAddons: %7B4ED1F68A-5463-4931-9384-8FFF5ED91D92%7D:3.6.5
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1
FF - prefs.js..extensions.enabledItems: {73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.1.1
FF - prefs.js..extensions.enabledItems: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.1.195
FF - prefs.js..extensions.enabledItems: {203FB6B2-2E1E-4474-863B-4C483ECCE78E}:1.2.0
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_12_0_0_70.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw_1207148.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Web Player Plug-In,version=1.0.0: C:\Program Files\DivX\DivX Web Player\npdivx32.dll (DivX, LLC)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.51.2: C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.51.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5: C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll (RocketLife, LLP)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/06/08 15:52:42 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files\McAfee\SiteAdvisor [2014/02/06 14:15:24 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 27.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2014/02/24 20:49:19 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 27.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2014/02/24 20:49:20 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.3.0\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components [2014/02/16 15:40:13 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.3.0\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/06/08 15:52:42 | 000,000,000 | ---D | M]
[2010/11/13 01:56:00 | 000,000,000 | ---D | M] (No name found) -- C:\Users\jcoll\AppData\Roaming\Mozilla\Extensions
[2010/10/12 15:35:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\jcoll\AppData\Roaming\Mozilla\Extensions\{3550f703-e582-4d05-9a08-453d09bdfdc6}
[2014/02/24 20:42:05 | 000,000,000 | ---D | M] (No name found) -- C:\Users\jcoll\AppData\Roaming\Mozilla\Firefox\Profiles\7d1dztef.default\extensions
[2013/12/11 15:27:21 | 000,000,000 | ---D | M] (WOT) -- C:\Users\jcoll\AppData\Roaming\Mozilla\Firefox\Profiles\7d1dztef.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
[2013/08/28 10:38:20 | 000,000,000 | ---D | M] (No name found) -- C:\Users\jcoll\AppData\Roaming\Mozilla\Firefox\Profiles\7d1dztef.default\extensions\Trusteer
[2014/02/24 20:42:05 | 000,536,255 | ---- | M] () (No name found) -- C:\Users\jcoll\AppData\Roaming\Mozilla\Firefox\Profiles\7d1dztef.default\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi
[2014/02/24 20:49:18 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2014/02/24 20:49:46 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2014/02/06 14:15:24 | 000,000,000 | ---D | M] (McAfee SiteAdvisor) -- C:\PROGRAM FILES\MCAFEE\SITEADVISOR
========== Chrome ==========
CHR - default_search_provider: McAfee (Enabled)
CHR - default_search_provider: search_url = http://uk.search.yahoo.com/search?fr=mcafee&p={searchTerms}
CHR - default_search_provider: suggest_url = ,
CHR - homepage: http://www.google.com/
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files\Google\Chrome\Application\31.0.1650.63\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files\Google\Chrome\Application\31.0.1650.63\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files\Google\Chrome\Application\31.0.1650.63\gcswf32.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npCouponPrinter.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: DivX Web Player (Enabled) = C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: MSN\u00AE Toolbar (Enabled) = C:\Program Files\MSN Toolbar\Platform\4.0.0357.1\npwinext.dll
CHR - plugin: McAfee SiteAdvisor (Enabled) = C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll
CHR - Extension: SiteAdvisor = C:\Users\jcoll\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.6.4.1291_0\
CHR - Extension: Google Wallet = C:\Users\jcoll\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
O1 HOSTS File: ([2013/11/28 12:29:55 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Qualys BrowserCheck IE Helper) - {7D2FB79E-E58C-4DB5-A36F-AC1C73967FA5} - C:\Windows\Downloaded Program Files\qbc_bho.dll (Qualys, Inc.)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (WOT) - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
O3 - HKU\S-1-5-21-1507171434-431984125-986965195-1000\..\Toolbar\WebBrowser: (WOT) - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [DivXMediaServer] C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe (DivX, LLC)
O4 - HKLM..\Run: [DivXUpdate] C:\Program Files\DivX\DivX Update\DivXUpdate.exe ()
O4 - HKLM..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe (VIA)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [O2DA] C:\Program Files\O2 Assistant\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKU\S-1-5-21-1507171434-431984125-986965195-1000..\Run: [FileHippo.com] C:\Program Files\FileHippo.com\UpdateChecker.exe (FileHippo.com)
O4 - HKU\S-1-5-21-1507171434-431984125-986965195-1000..\Run: [SandboxieControl] C:\Program Files\Sandboxie\SbieCtrl.exe (Sandboxie Holdings, LLC)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1507171434-431984125-986965195-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1507171434-431984125-986965195-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {7D2FB79E-E58C-4DB5-A36F-AC1C73967F4D} https://browsercheck.qualys.com/qbc_ax.cab (Qualys BrowserCheck)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{069006E7-C9F5-45D5-8DC7-1C0EC4438E70}: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\belarc {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files\Belarc\Advisor\System\BAVoilaX.dll (Belarc, Inc.)
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\wot {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll ()
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 21:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
========== Files/Folders - Created Within 30 Days ==========
[2014/02/27 18:11:05 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\jcoll\Desktop\OTL.exe
[2014/02/27 16:57:46 | 001,037,734 | ---- | C] (Thisisu) -- C:\Users\jcoll\Desktop\JRT.exe
[2014/02/26 06:29:14 | 000,000,000 | ---D | C] -- C:\Users\jcoll\AppData\Local\temp
[2014/02/26 06:27:58 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2014/02/26 05:52:24 | 005,185,084 | R--- | C] (Swearware) -- C:\Users\jcoll\Desktop\ComboFix.exe
[2014/02/26 04:53:35 | 000,107,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\MBAMSwissArmy.sys
[2014/02/26 04:49:40 | 012,589,848 | ---- | C] (Malwarebytes Corp.) -- C:\Users\jcoll\Desktop\mbar-1.07.0.1009.exe
[2014/02/26 04:38:50 | 000,000,000 | ---D | C] -- C:\Users\jcoll\Documents\RogueKiller Reports
[2014/02/26 04:23:40 | 000,000,000 | ---D | C] -- C:\Users\jcoll\Desktop\RK_Quarantine
[2014/02/26 03:12:13 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\jcoll\Desktop\dds.com
[2014/02/24 20:49:18 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2014/02/22 13:26:41 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2014/02/16 15:40:11 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Thunderbird
[2014/02/16 15:36:54 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sandboxie
[2014/02/10 11:35:40 | 000,107,256 | ---- | C] (Trusteer Ltd.) -- C:\Windows\System32\drivers\RapportKELL.sys
[2 C:\Program Files\*.tmp files -> C:\Program Files\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2014/02/27 18:11:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\jcoll\Desktop\OTL.exe
[2014/02/27 18:09:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/02/27 18:07:00 | 000,000,338 | ---- | M] () -- C:\Windows\tasks\HP Photo Creations Communicator.job
[2014/02/27 17:48:01 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/02/27 16:57:53 | 001,037,734 | ---- | M] (Thisisu) -- C:\Users\jcoll\Desktop\JRT.exe
[2014/02/27 16:53:21 | 000,015,344 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/02/27 16:53:21 | 000,015,344 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/02/27 16:46:05 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/02/27 16:46:04 | 000,000,368 | ---- | M] () -- C:\Windows\tasks\FinalTorrent Update Checker.job
[2014/02/27 16:45:37 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/02/27 16:45:34 | 1207,308,288 | -HS- | M] () -- C:\hiberfil.sys
[2014/02/27 05:56:51 | 224,497,396 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2014/02/27 05:44:44 | 001,241,834 | ---- | M] () -- C:\Users\jcoll\Desktop\adwcleaner(1).exe
[2014/02/26 22:56:37 | 000,001,868 | ---- | M] () -- C:\Windows\Sandboxie.ini
[2014/02/26 05:54:12 | 000,001,455 | ---- | M] () -- C:\Users\jcoll\Desktop\ComboFix - Shortcut.lnk
[2014/02/26 05:53:04 | 005,185,084 | R--- | M] (Swearware) -- C:\Users\jcoll\Desktop\ComboFix.exe
[2014/02/26 04:53:35 | 000,107,224 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\MBAMSwissArmy.sys
[2014/02/26 04:52:33 | 000,075,480 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamchameleon.sys
[2014/02/26 04:50:03 | 012,589,848 | ---- | M] (Malwarebytes Corp.) -- C:\Users\jcoll\Desktop\mbar-1.07.0.1009.exe
[2014/02/26 04:28:10 | 003,818,496 | ---- | M] () -- C:\Users\jcoll\Desktop\RogueKiller.exe
[2014/02/26 03:12:20 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\jcoll\Desktop\dds.com
[2014/02/24 18:37:55 | 000,001,761 | ---- | M] () -- C:\Users\Public\Desktop\Browser Choice.lnk
[2014/02/22 13:27:11 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2014/02/22 12:59:48 | 000,002,140 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/02/22 12:52:18 | 000,686,344 | ---- | M] () -- C:\Users\jcoll\Desktop\Green chair.jpg
[2014/02/16 17:51:34 | 000,002,067 | ---- | M] () -- C:\Users\jcoll\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2014/02/10 11:35:40 | 000,107,256 | ---- | M] (Trusteer Ltd.) -- C:\Windows\System32\drivers\RapportKELL.sys
[2014/02/10 00:45:39 | 000,001,116 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2 C:\Program Files\*.tmp files -> C:\Program Files\*.tmp -> ]
========== Files Created - No Company Name ==========
[2014/02/27 05:56:51 | 224,497,396 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2014/02/27 05:43:58 | 001,241,834 | ---- | C] () -- C:\Users\jcoll\Desktop\adwcleaner(1).exe
[2014/02/26 05:54:11 | 000,001,455 | ---- | C] () -- C:\Users\jcoll\Desktop\ComboFix - Shortcut.lnk
[2014/02/26 04:28:07 | 003,818,496 | ---- | C] () -- C:\Users\jcoll\Desktop\RogueKiller.exe
[2014/02/24 18:37:55 | 000,001,761 | ---- | C] () -- C:\Users\Public\Desktop\Browser Choice.lnk
[2014/02/24 17:03:29 | 1207,308,288 | -HS- | C] () -- C:\hiberfil.sys
[2014/02/22 13:27:05 | 000,002,128 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
[2013/12/28 16:42:20 | 000,000,017 | ---- | C] () -- C:\Users\jcoll\AppData\Local\resmon.resmoncfg
[2013/11/25 10:32:05 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/11/25 10:32:05 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/11/25 10:32:05 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/11/25 10:32:05 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/11/25 10:32:05 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/11/07 04:08:05 | 000,001,868 | ---- | C] () -- C:\Windows\Sandboxie.ini
[2013/09/01 11:54:26 | 000,119,644 | ---- | C] () -- C:\Users\jcoll\SIDE EFFECTS EDIT.odt
[2013/08/28 11:35:37 | 000,000,074 | ---- | C] () -- C:\Users\jcoll\AppData\Roaming\WB.CFG
[2013/08/28 11:35:37 | 000,000,005 | ---- | C] () -- C:\Users\jcoll\AppData\Roaming\WBPU-TTL.DAT
[2013/07/11 11:58:20 | 000,000,000 | ---- | C] () -- C:\Users\jcoll\AppData\Roaming\pdfperformer
[2011/06/18 14:48:39 | 000,005,120 | ---- | C] () -- C:\Users\jcoll\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/25 13:06:27 | 000,010,752 | ---- | C] () -- C:\Users\jcoll\Holdings 25-11-2010.xlr
========== ZeroAccess Check ==========
[2009/07/14 04:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/26 01:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 12:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/14 01:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
========== LOP Check ==========
[2011/02/26 21:10:48 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\Trusteer
[2011/02/26 21:10:48 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\Trusteer
[2013/12/28 23:13:56 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\1O1L1I1PtF1F1C1N
[2010/11/15 04:59:08 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Acronis
[2013/12/27 22:02:30 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\FinalTorrent
[2011/10/31 04:44:40 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\iPodder
[2010/11/13 17:36:01 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\IrfanView
[2011/10/29 18:58:07 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Keynote Systems
[2013/08/25 07:24:00 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\LibreOffice
[2013/06/21 08:57:49 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Oracle
[2013/08/28 11:23:45 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Rokario
[2010/11/26 03:04:56 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Template
[2010/10/12 15:35:57 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Thunderbird
[2010/10/12 17:44:27 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Trusteer
[2011/12/10 16:05:02 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Visan
[2010/10/11 16:16:32 | 000,000,000 | ---D | M] -- C:\Users\jcoll\AppData\Roaming\Windows Live Writer
========== Purity Check ==========

< End of report >

I have searched for Extras.txt with no success. I think this was the first run of OTL in this episode of malware removal, so don't understand why no Extras.txt was generated. I will add it to the list of things I know I don't know.

Broni · Feb 27, 2014

That's fine.
OTL log is clean.

Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Click on "Run ESET Online Scanner" button.
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

Pazuzu · Feb 28, 2014

Results of screen317's Security Check version 0.99.79
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Secunia PSI (3.0.0.9015)
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
Java 7 Update 51
Adobe Flash Player 12.0.0.70
Adobe Reader XI
Mozilla Firefox (27.0.1)
Mozilla Thunderbird (24.3.0)
Google Chrome 32.0.1700.107
Google Chrome 33.0.1750.117
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
Results of screen317's Security Check version 0.99.79
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Secunia PSI (3.0.0.9015)
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
Java 7 Update 51
Adobe Flash Player 12.0.0.70
Adobe Reader XI
Mozilla Firefox (27.0.1)
Mozilla Thunderbird (24.3.0)
Google Chrome 32.0.1700.107
Google Chrome 33.0.1750.117
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

Pazuzu · Feb 28, 2014

Farbar Service Scanner Version: 25-02-2014
Ran by jcoll (administrator) on 01-03-2014 at 04:20:28
Running from "C:\Users\jcoll\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2013-10-10 12:19] - [2013-09-14 00:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-10-10 12:19] - [2013-09-08 02:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-08-15 12:26] - [2013-07-09 04:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9

C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-11 12:02] - [2013-05-27 04:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47

C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 11792682 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
Emptying RecycleBin. Do not interrupt.
RecycleBin emptied: 3854641 bytes
Process complete!
Total Files Cleaned = 188.00 mb

Broni · Mar 1, 2014

Eset?

Pazuzu · Mar 1, 2014

Eset ran. No threats found.

Broni · Mar 1, 2014

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

Activate UAC (optional; some users prefer to keep it off)
Remove disinfection tools
Create registry backup
Purge System Restore
Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

Pazuzu · Mar 3, 2014

Updated IE 11 by downloading installer. Problems with "page cannot be displayed" seem to be resolved.

Still getting error message R6034 Microsoft visual C++

Broni · Mar 3, 2014

Still getting error message R6034 Microsoft visual C++

When doing what?
What is the EXACT message?

Inactive-A Trusteer Rapport not active on ebay

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 209 +0

Posts: 209 +0

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 56,041 +516

Posts: 209 +0

Posts: 56,041 +516

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