XP SP3
plug in USB mp3 player CREATIVE zen nano plus
found new hardware
allow wizard to search
no software found
(should be self registering.)
in device manager this installs
?other devices - ?Zen Nano Plus ( yellow question mark)
but no entry under
Universal Serial Bus controllers.
{ }on other computer it is recognized instantly under
{ }
{ }Disk drives - CREATIVE zen Nano plus USB device
{ }Universal Serial Bus controllers - USB Mass Storage Device
{ }Storage volumes - generic volume on Creative Zen...
present at proper locations:
usbstor.sys volsnap.sys disk.sys partmgr.sys
Separate issue:
enabled windows installer logging via MicrosoftFixit50380 but no log file is created.
Guessing hardware wizard is not a windows installer.
/Separate issue
deleted c:\windows\inf\infcache1
Added key:
HKLM\Local_Machine\CurrentControlSet\Services\Usb
Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1
no change 1/24/2012 3:37 PM
As per Microsoft KB article 310575
deleted ALL USB controllers / hubs entries in Device Manager
including the four Intel(r)82801DB/DBM USB Universal Host controller(s)
then was embarrassed , at a loss as to how to reinstall.
no mouse (not recognized when plugged in)
Did a windoze restore to get them back.
As I have had MANY USB devices plugged in over the years I ran DriveCleanup as per
topic145884
Still stuck.
plug in USB mp3 player CREATIVE zen nano plus
found new hardware
allow wizard to search
no software found
(should be self registering.)
in device manager this installs
?other devices - ?Zen Nano Plus ( yellow question mark)
but no entry under
Universal Serial Bus controllers.
{ }on other computer it is recognized instantly under
{ }
{ }Disk drives - CREATIVE zen Nano plus USB device
{ }Universal Serial Bus controllers - USB Mass Storage Device
{ }Storage volumes - generic volume on Creative Zen...
present at proper locations:
usbstor.sys volsnap.sys disk.sys partmgr.sys
Separate issue:
enabled windows installer logging via MicrosoftFixit50380 but no log file is created.
Guessing hardware wizard is not a windows installer.
/Separate issue
deleted c:\windows\inf\infcache1
Added key:
HKLM\Local_Machine\CurrentControlSet\Services\Usb
Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1
no change 1/24/2012 3:37 PM
As per Microsoft KB article 310575
deleted ALL USB controllers / hubs entries in Device Manager
including the four Intel(r)82801DB/DBM USB Universal Host controller(s)
then was embarrassed , at a loss as to how to reinstall.
no mouse (not recognized when plugged in)
Did a windoze restore to get them back.
As I have had MANY USB devices plugged in over the years I ran DriveCleanup as per
topic145884
Still stuck.