Warcraft 3 blue screen

By nicotal
May 10, 2009
  1. Hi, Im having the same problem as jchoi1009, and he fixed his problem updating his sound drivers, but I updated my sound drivers and it didnt fix the problem.

    My .dmp file weight's 287 KB, so I cant upload it here, but here is wait it says when I open it:


    Bugcheck Analysis

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {fffff8000a44dc63, 7, 1, fffff88004212c3b}

    Kernel symbols are WRONG. Please fix symbols to do analysis

    Kernel symbols are WRONG. Please fix symbols to do analysis.

    Unable to load image \SystemRoot\system32\DRIVERS\i8042prt.sys, Win32 error 2

    WARNING: Unable to verify timestamp for i8042prt.sys

    ERROR: Module load completed but symbols could not be loaded for i8042prt.sys


    And in the end it says:

    Probably caused by : i8042prt.sys ( i8042prt+6c3b )

    Followup: MachineOwner

    Thanks for the help.
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    For future reference you can Zip large files which will compress the files so that you can attach them.

    0xD1 errors are almost always caused by faulty driver. In your case the I8042prt.sys is cited as your cause and it is a system function driver found in Microsoft Windows 2000 and later versions for PS/2-style keyboard and mouse devices.

    Either uninstall and reinstall your keyboard and mouse or update your drivers for both.
  3. nicotal

    nicotal TS Rookie Topic Starter

    Ok, ill try that and let you know how it goes. Thanks for the help.
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