Win32k.sys Blue Screen

[BlueScreener]

I'm not really good with computers. But I'll be playing a game or trying to do something then i'll get a random blue screen. Saying Memory Dump...

It says

Stop : 0x00000001 (0x00000000, 0x00000002, 0x0000001, 0x869FICC4)



Please help,
Vince

 

[howard_hopkinso]

Hello and welcome to Techspot.

Go and read this thread HERE and see if it helps you to identify the culprit.

If it doesn`t, please attach 5 or 6 of your latest minidumps.

Regards Howard :wave: :wave:

 

[BlueScreener]

Ok there took me awhile to find out where to find them ^.^ Anyway.. Can you please try to make it simple for me so a stone man can figure it out!

 

[howard_hopkinso]

One of your minidumps crashes with memory corruption.

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

FOLLOWUP_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MEMORY_CORRUPTOR: LARGE

STACK_COMMAND: .cxr fffffffff7c5a78c ; kb

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

BUCKET_ID: MEMORY_CORRUPTION_LARGE

Followup: memory_corruption

This indicates a possible ram problem.

Go and read this thread HERE and test your ram as per the instructions.

If Memtest86+ finds errors, then your ram is bad. However, please be aware that some faulty or incompatible ram can pass Memtest86+.

Regards Howard

 

[BlueScreener]

Alright so I did all that.. ran the thing hit A.. it loaded on the floppy I heard it.. then i shut down my computer.. and turned it back on.. It didnt load the program...

 

[howard_hopkinso]

Try using the iso version of memtest and burn it to a cd as an image, then boot from the cd.

Regards Howard

 

[BlueScreener]

sadly no cd burner on this computer =(

 

[howard_hopkinso]

In that case, we`re having real problems.

Are you sure you downloaded the correct floppy version?

Did you format the floppy disk first? If not, try doing that.

Or, try this:

my computer=> right click A:

format=> make MS-DOS bootdisk.

Bootable Floppy Disk:
Download the package current version (memtest86+-1.70.floppy.zip to your PC.

-Extract the zipped file to a location that you know, like the desktop or folder etc. You should end up with a folder named floppy
-Go into the folder and double click on the install.bat
A command window will pop up asking you for a location of your disk drive. Insert a blank floppy disk into the floppy drive, then enter the letter of the drive (usually the letter a) then follow the prompts.
-after it creates the floppy, simply boot your PC with the disk still in the drive and run the test as advised.

See if that helps.

Regards Howard

 

[BlueScreener]

Didn't work.. I tryed it many times.. What do you say I go out and Buy new ram cards? How much they go for? and will my memory be deleted if I do that?

 

[howard_hopkinso]

Have you set the boot order in the bios to boot from floppy drive(A), then your hard drive(C) and saved and exited bios?

If not, that`s why it won`t boot from the floppy drive.

Regards Howard

 

[BlueScreener]

im sorry to be a pain in the bee hind.. But How would I go along doing that?

I tryed reloading it agian and I got an NTLDR missing... then it said hit CLT ALT DELETE to try agian so i did... But it works.. What happen there?

 

[howard_hopkinso]

Normally, you access bios by repeatedly pressing the F2 or delete keys during bootup.

Perhaps, if you don`t know how to access bios etc, it might be better for you to either get a friend to help who knows about computers, or take the system in for repair.

Regards Howard

 

[BlueScreener]

I got it man =P Its running i'll fill you in after its done!

 

[howard_hopkinso]

That`s great, just remember to let it run for at least seven full passes. This will typically take a few hours to complete.

Regards Howard

 

[BlueScreener]

Ok We'll so I let it run.. and Went to bed and its been going for 10 hours.. and its on Test #6 that good or bad?

 

[howard_hopkinso]

It`ll carry on running for as longs as you let it. The main thing, is does Memtest find any errors?

Regards Howard

 

[BlueScreener]

none at all..Its on test 9 now.

 

[howard_hopkinso]

In that case, you should definitely go and read this thread HERE.

Regards Howard