Windows script host error

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I keep getting an error from windows script host, saying " Loading script "C:\Users\Public\Libraries\Checks.vbs" Failed (Access is denied)
I went to microsoft support and they said something about a significant amount of startup files were disabled?

thanks :)

~edit~
probably should have mentioned I got a virus, and had to install a malware deleter, and after this the pop ups started
 
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