windows update stuck

By fatguy
Apr 1, 2006
  1. Ya, my windows update is stuck at 17%

    I checked a bandwidth monitor I have and no packets were going in or out. So..
  2. Peddant

    Peddant TS Rookie Posts: 1,446

    At the last count there were about 23 possible causes for this.There are a lot of them here -

    Quote -

    "Hi Charles,(insert your name here)

    Here are some steps that may help.
    First, let's clear out the temporary storage locations.

    1. Click on Start, then Control Panel. Double-click on Internet Options
    2. On the General tab, in the Temporary Internet Files section, click on
    Delete Files. Check the box to 'Delete all Offline Content' and click OK.
    3. Close the Internet Options window.

    Next, we need to clear out the Windows Update folder.

    1. Click on Start, then My Computer. (Or on Windows 2000 machines, just open
    the desktop icon)
    2. Click on the Tools menu and select Folder Options from the menu
    3. Click on the View tab, and select the option to Show Hidden file and
    4. Click Apply, then click OK
    5. Open the C drive
    6. Open the Program Files folder
    7. Open the WindowsUpdate folder and delete everything in this folder except
    the V4 folder
    8. Open the V4 folder and delete everything you find in this folder except
    for the iuhist.xml file
    9. Close this window

    Next, we need to check the WUTemp folder.

    1. Click on Start, then My Computer
    2. Open the C drive
    3. Delete the WUTemp folder and all of its contents.

    And lastly, we need to remove the current control files on your machine.

    1. Click on Start, then Run.
    2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) and click OK. You
    should get a successful message; click OK on that as well.
    3. Open Windows Explorer and navigate to the folder
    C:\Windows\System32\dllcache. If you don't see the \dllcache folder then it
    is set to hidden.

    To show hidden files/folders:

    a. Open Windows Explorer.
    b. On the menu, click on Tools and select Folder Options. The Folder
    Options window will open.
    c. Select the View tab.
    d. Under the Hidden Files and Folders section, select the option "Show
    hidden files and folders".
    e. Remove the check mark in the box next to the option "Hide protected
    operating system files (recommended)".
    f. Click the Apply button, then click the OK button.

    4. Find the files IUCTL.DLL and IUENGINE.DLL and delete them.
    5. Now navigate to the folder C:\Windows\System32 and find the files
    IUCTL.DLL and IUENGINE.DLL. Delete them as well.

    6. Click on Start, then Search, then choose All Files and Folders.
    7. Click on Advanced Options, and check the first three boxes listed there.
    8. Type in the file name IUCTL.DLL and click Search Now. Delete every copy
    of this file that you find.
    9. Run the search again for the file IUENGINE.DLL. Again, delete every copy
    of this file you find.

    Once all of this has been completed, try the Windows Update Site again.

    If the site still doesn't work, check the C:\Windows\Windows Update.log file
    and see if there are any error messages. The most current entries will be
    at the "bottom" of the text file."

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