Windows wont boot, please help!

By tupapison ยท 16 replies
Nov 20, 2008
  1. My computer crashed and when i restarted it this is what im getting:

    windows could not start because the following file is missing or corrupt:

    you can attempt to repair this file by starting windows setup using the orginal setup CD-rom.
    Selet "r" a the first sreen to start repair

    I try to boot from the CD and when it says Windows is starting to load setup|(so i can try to repair it in order to get it working again),but before i get to the repair option, i get the blue crash screen and i dont know what to do.

    Please please help me, im freaked out
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Just to confirm

    You are booting (starting your computer) from the Windows Setup CD (I'm assuming Xp Home) and selecting the second R prompt

    Here's an excellent pictured guide in doing that: Microsoft's Windows XP Home Repair Install step by step

    I'd also recommend detaching any not required additional hardware (Printers; cameras etc) first :)
  3. tupapison

    tupapison TS Rookie Topic Starter

    Hey Kim,

    Before i even get toi "Welcome to setup, Press Enter" then i would press R.....Before i even get to press Enter to attempt a repair, i get the blue screen of death...What can i do? =[
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Ok go to the first R prompt (instead)
    And log on to the Administrator account, ie:
    Enter key

    Then on the command line type

    chkdsk c: /f

    Then press enter, and wait for the filesystem to be repaired
    Then restart
  5. tupapison

    tupapison TS Rookie Topic Starter

    It wont even let me press R at the first prompt(Im not getting any prompts) because i get the blue screen of death before that happens =\
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Ok we're getting low now

    You need to detach any not required hardware (as mentioned before)
    This includes USB devices, or even addon cards in a PC

    Then turn on your computer
    Press the DEL (or whichever key it displays) to go into your System Bios Setup
    Once in Bios setup, locate setup defaults (it may say "Optimized Defaults")
    Apply it
    Save and exit (which is F10)
  7. tupapison

    tupapison TS Rookie Topic Starter

    Sigh, ,did that and got the same error message again, file missing or corrupt..=[ what to do Kim? =[
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    This is quite a concern
    Because it means there is such an issue, that you cannot even re-install Windows if you wanted to

    You will need to start checking things such as your Ram. ie Memtest
    And Hard Drive ie Harddrive diagnostics
    It can actually be other hardware including Video; Sound; Network or Modem cards internally to your computer. Possibly even Benchtesting may help

    You may need to first physically remove your Harddrive and manually plug it into another computer (as a secondary drive) and do any backups from there

    Some testing ahead of you I feel
  9. tupapison

    tupapison TS Rookie Topic Starter

    Well, i did install TWO 1gb RAM into my computer. might that has something to do with it?
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Yes, I'd say No.1 possibility
  11. tupapison

    tupapison TS Rookie Topic Starter

    i took the ram out, now what? i tried to boot windows cd but got the same problem
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    You may need to elaborate a bit
    You reseated the Ram?
    You put the old Ram in, and took the new Ram out?
    You just took the Ram out? (this one you said)
  13. tupapison

    tupapison TS Rookie Topic Starter

    I had TWO 1 Gb RAM originally, Yesterday i put in 2 new memories but changed the position of the memories. Now i took the new memories out, and put the old ones(which where always in the computer) in their original position
  14. mrbios

    mrbios TS Rookie


    Your windows SOFTWARE main registry is corrupt. Your harddrive may be failing?

    1. remove the hard drive and ideally back it up.
    2. put in a second temporary hard drive and reinstall the same version of windows or run recovery disk.
    3. After windows is reinstalled then copy the file called SOFTWARE to the same directory on the old hard drive and there are a few other files that go along with it and you will have a working system. The other reg files called security and system contain the hardware aspects of windows - mainboard, drivers, etc.

    probably it will be easier to just start all over with a new system.
  15. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Thanks mrbios, I've done that, hmm, I'd say a thousand times!
    But the CD doesn't even start, from boot

    We are presently checking Ram, seeming that's the recent hardware installed
    and I have already mentioned harddrive
    Probably re-read the thread
  16. tupapison

    tupapison TS Rookie Topic Starter

    Thanks for your help guys, but i think my computer decided to give up on me. Im going to take it tomorrow to a tech to see what he tells me, maybe hell fix it and i dont need a new one.

    Thanks again
  17. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Oh ok

    Let us know the outcome
    Personally I have had none that I couldn't fix
    But I'd like to hear the outcome, in a day or two

    Please reply back then :grinthumb
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