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Windows XP restarts automatically

By ramanan
Jul 29, 2009
  1. Hi,
    I have the below said configuration system,

    HP d220 MT

    with OS - XP-SP2

    The problem is every time when i log in to the system... it boots slowly and after starting it gives an error report to send to Microsoft, The error report is as follows,

    Error signature:
    BCCode : f4 BCP1 : 00000003 BCP2 : 89600DA0 BCP3 : 89600F14
    BCP4 : 805FA1F0 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    when i view for technical details it gives two file names as follows,


    after two or three minutes it gets restarted automatically.
    I have attached the dump file for reference...

    when i log in through 'Safe Mode' it works fine........

    Need immediate help.......
    Thanks in advance,
    Ramanan R

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    Your error is 0x000000F4: CRITICAL_OBJECT_TERMINATION
    One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message.

    The driver cited as your cause is csrss.exe which is a Windows OS driver. Usually OS drivers are too genelat to be of much help.This is the user-mode portion of the Win32 subsystem; Win32.sys is the kernel-mode portion. Csrss stands for Client/Server Run-Time Subsystem, and is an essential subsystem that must be running at all times. Csrss is responsible for console windows, creating and/or deleting threads, and implementing some portions of the 16-bit virtual MS-DOS environment. It also has been defined as dealing with hardware graphics acceleration.

    A few ideas:

    1. This driver has been noted many times through research to be "hijacked" so to speak and disguised as malware. I strongly suggest you scan for infections.

    2. Try updating your graphics drivers through HP's website.

    * Do #1 first.
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