Xilisoft software scanning positive for viruses

By Samuel Silburt
Mar 13, 2014
  1. Hi,

    Before I relay the results of my recent virus scan, let me say up front that xilisoft makes darn good software. Unfortunately, if their software contains malware, I will cease to use their products.
    I've tested three of their softwares (Xilisoft Video Converter Ultimate 7, Xilisoft DVD Ripper Standard 7, and Xilisoft Video Editor 2) using the multi-engine virus scanning site virustotal.com. At the time of my first scan, I received the following positive result (most engines said the scanned file was clean).

    Virus engine: Antiy-AVL
    Name of malware: Trojan[:HEUR]/Win32.Unknown

    I have also received other positive matches, but those matches have ceased to show up in the virustotal results. In regards to the above match, based on previous experience, I assume this is a heuristic (trojan) virus, or in other words, a potentially suspected/undocumented virus (the ".Unknown" extension reinforces this interpretation) that steals user data or otherwise harms a system.

    I looked online and couldn't find any information regarding this specific virus including its severity, whether its a false positive, etc. etc. I've contacted their online support and gave up as their replies were not helpful.

    My question is:

    Could anyone relay their opinions, knowledge or findings regarding the level of safety and security in using xilisoft's software (specifically the three softwares mentioned above). I haven't found much information online.

    Note: I have purchased all of these softwares legitimately. The exact files in question, downloaded from their main page www.xilisoft.com are:

    Xilisoft Converter Ultimate 7

    Xilisoft DVD Ripper Standard 7

    Xilisoft Video Editor 2

    Thanks for your feedback.
  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Welcome aboard [​IMG]

    I use couple Xilisoft utilities myself and I consider Xilisoft a good company.
    I definitely wouldn't worry about ONE positive results.
    It comes form less known engine and it's listed as heuristic.

    You'll be fine.

    In case like this one I'd rather contact http://www.antiy.net/ to let them know about false positive. If you have some free time :)

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