Solved Ad.reduxmedia.com virus removal

Hannah Mohr · Apr 21, 2013

Hi! I think my computer is infected with the ad.reduxmedia.com virus, and I'm not sure how to get rid of it. It's putting an advertisement bar at the bottom of my internet pages. If you could help, I would really appreciate it. Thank you!!!
I ran the MalwareBytes program and the DDS program; here are the resulting logs:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.21.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Hannah :: HANNAH-PC [administrator]

Protection: Enabled

4/21/2013 11:53:41 AM
mbam-log-2013-04-21 (11-53-41).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216630
Time elapsed: 7 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 1.6.0_24
Run by Hannah at 12:05:28 on 2013-04-21
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4058.2031 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe
C:\Windows\system32\spool\DRIVERS\x64\3\lxeaserv.exe
C:\Windows\system32\lxeacoms.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\jre\bin\javaw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Fast Free Converter 3.0: {C0114F18-AC58-4188-9C8B-3FE75FAFCA77} - C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\FastFreeConverter.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [Amazon Cloud Drive] C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe
uRun: [Google Update] "C:\Users\Hannah\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Brdefprn] C:\Program Files (x86)\Brother\BRHL3070\Brdefprn.exe -d
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
StartupFolder: C:\Users\Hannah\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: NameServer = 69.145.248.4 69.146.17.2 69.144.49.29
TCP: Interfaces\{CD3E8881-EEB4-452C-90DC-EFBDB4650105} : DHCPNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
TCP: Interfaces\{CD3E8881-EEB4-452C-90DC-EFBDB4650105}\D444D484F657375686F6C646D27657563747 : DHCPNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
TCP: Interfaces\{CD3E8881-EEB4-452C-90DC-EFBDB4650105}\D444D484F6573786F6C646 : DHCPNameServer = 192.168.2.1
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-Run: [lxeamon.exe] "C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe"
x64-Run: [EzPrint] "C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe"
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Hannah\AppData\Roaming\Mozilla\Firefox\Profiles\6i3cri8y.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Hannah\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: C:\Users\Hannah\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Hannah\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Hannah\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-11-17 55280]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-11-17 98208]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 FastFreeConverterUpdt;FastFreeConverterUpdt;C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe [2012-11-26 687104]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-17 13336]
R2 lxea_device;lxea_device;C:\Windows\System32\lxeacoms.exe -service --> C:\Windows\System32\lxeacoms.exe -service [?]
R2 lxeaCATSCustConnectService;lxeaCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxeaserv.exe [2010-4-14 45736]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-4-20 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-20 701512]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 130008]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-11-17 705856]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-11-17 172704]
R3 hprpusbh;hprpusbh (display);C:\Windows\System32\drivers\hprpusbh.sys [2013-3-3 60728]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-11-17 76912]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-4-20 25928]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-11-17 232480]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-3 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-1 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2013-04-21 17:53:24 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{DCF598D3-497A-4A7E-AC9F-3F75D9F5CB6D}\mpengine.dll
2013-04-20 17:47:17 -------- d-----w- C:\Users\Hannah\AppData\Roaming\Malwarebytes
2013-04-20 17:47:05 -------- d-----w- C:\ProgramData\Malwarebytes
2013-04-20 17:47:03 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-04-20 17:47:03 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-04-20 17:46:46 -------- d-----w- C:\Users\Hannah\AppData\Local\Programs
2013-04-20 16:18:55 9317456 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-04-19 01:31:21 -------- d-----w- C:\Program Files (x86)\File Type Helper
2013-04-19 01:31:16 -------- d-----w- C:\Program Files (x86)\Fast Free Converter
2013-04-10 14:21:45 3717632 ----a-w- C:\Windows\System32\mstscax.dll
2013-04-02 03:23:10 226304 ----a-w- C:\Windows\System32\elshyph.dll
2013-04-02 03:20:53 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
.
==================== Find3M ====================
.
2013-04-02 10:34:28 282744 ------w- C:\Windows\System32\MpSigStub.exe
2013-04-02 03:20:53 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe
2013-03-13 15:47:24 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-03-13 15:47:23 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 15:47:09 16486616 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-03-02 06:04:53 1655656 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-03-01 03:36:04 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll
2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-02-19 12:01:03 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-02-19 11:42:14 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-02-15 06:08:40 44032 ----a-w- C:\Windows\System32\tsgqec.dll
2013-02-15 06:02:26 158720 ----a-w- C:\Windows\System32\aaclient.dll
2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll
2013-02-15 04:34:10 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll
2013-02-15 03:25:51 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll
2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
.
============= FINISH: 12:06:24.07 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/30/2010 11:17:49 AM
System Uptime: 4/21/2013 11:40:28 AM (1 hours ago)
.
Motherboard: Dell Inc. | | 0N7J7M
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz | Microprocessor | 1196/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 348.706 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP322: 3/27/2013 7:50:28 PM - Windows Update
RP323: 3/30/2013 10:06:12 PM - Windows Update
RP324: 4/1/2013 9:18:00 PM - Windows Update
RP325: 4/5/2013 9:50:41 PM - Windows Update
RP326: 4/9/2013 9:54:33 AM - Windows Update
RP327: 4/10/2013 10:04:52 PM - Windows Update
RP328: 4/14/2013 12:34:54 PM - Windows Update
RP329: 4/17/2013 8:21:10 PM - Windows Update
RP330: 4/21/2013 11:52:24 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6)
Advanced Audio FX Engine
Amazon Cloud Drive
Amazon MP3 Downloader 1.0.10
Anime Studio Debut 7.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
Bing Bar
Bonjour
Brother HL-3070CW
Chess King
Cisco Connect
Cozi
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Central
Fast Free Converter
Google SketchUp 8
Google Talk Plugin
GoToAssist 8.0.0.514
GoToMeeting 5.1.0.880
Houdini for Chess King
Inkscape 0.48.2
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Rapid Storage Technology
iTunes
Java Auto Updater
Java(TM) 6 Update 20 (64-bit)
Java(TM) 6 Update 24
Junk Mail filter update
Lexmark S300-S400 Series
Live! Cam Avatar Creator
LoJack Factory Installer
LTspice IV
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Movie Maker
Mozilla Firefox 20.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
NIAUniverse
OpenOffice.org 3.2
Photo Common
Photo Gallery
Quickset64
QuickTime
Realtek High Definition Audio Driver
Remote Graphics Receiver
Roxio Burn
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Skype Toolbars
Skype™ 6.1
Thinkwell
V-REP EVALUATION
WildTangent Games
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
4/18/2013 7:31:18 PM, Error: Service Control Manager [7030] - The FastFreeConverterUpdt service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
.
==== End Of File ===========================

Broni · Apr 21, 2013

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=====================================

Download RogueKiller on the desktop

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Hannah Mohr · Apr 21, 2013

Thanks for getting back to me!
Here's what I got from the two programs:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Hannah [Admin rights]
Mode : Scan -- Date : 04/21/2013 15:54:56
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-75A0RT0 +++++
--- User ---
[MBR] 91d57c74e32696d62732b28db88ef573
[BSP] 077f902b7cf6e5ac4d28a2df100396be : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_04212013_02d1554.txt >>
RKreport[1]_S_04212013_02d1554.txt

----------------------------------------------------

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Hannah [Admin rights]
Mode : Remove -- Date : 04/21/2013 15:59:17
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-75A0RT0 +++++
--- User ---
[MBR] 91d57c74e32696d62732b28db88ef573
[BSP] 077f902b7cf6e5ac4d28a2df100396be : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_04212013_02d1559.txt >>
RKreport[1]_S_04212013_02d1554.txt ; RKreport[2]_D_04212013_02d1559.txt

-----------------------------

The other program, MalwareBytes Anti-Rootkit, said that there was no malware and did not offer to give me a log.

Hannah Mohr · Apr 21, 2013

My bad, I found the logs from MBAR. Sorry about that

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.04.21.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Hannah :: HANNAH-PC [administrator]

4/21/2013 4:22:27 PM
mbar-log-2013-04-21 (16-22-27).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 30315
Time elapsed: 14 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16540

Java version: 1.6.0_24

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.294000 GHz
Memory total: 4255502336, free: 2132770816

------------ Kernel report ------------
04/21/2013 16:07:24
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\drivers\hprpusbh.sys
\SystemRoot\system32\drivers\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\ole32.dll
\Windows\System32\shell32.dll
\Windows\System32\urlmon.dll
\Windows\System32\ws2_32.dll
\Windows\System32\sechost.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\setupapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\advapi32.dll
\Windows\System32\normaliz.dll
\Windows\System32\kernel32.dll
\Windows\System32\iertutil.dll
\Windows\System32\msctf.dll
\Windows\System32\wininet.dll
\Windows\System32\user32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\gdi32.dll
\Windows\System32\difxapi.dll
\Windows\System32\usp10.dll
\Windows\System32\msvcrt.dll
\Windows\System32\lpk.dll
\Windows\System32\nsi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\clbcatq.dll
\Windows\System32\psapi.dll
\Windows\System32\imm32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\comctl32.dll
\Windows\System32\msasn1.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004468060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004105050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.04.21.07
Downloaded database version: v2013.04.17.03
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004468060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004467230, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004468060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004105050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a012ba6aa0, 0xfffffa8004468060, 0xfffffa800915a790
Lower DeviceData: 0xfffff8a00b67c0d0, 0xfffffa8004105050, 0xfffffa800967ab90
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 27380A54

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 204800

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 206848 Numsec = 30720000
Partition file system is NTFS
Partition is bootable

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 30926848 Numsec = 945844272

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Performing system, memory and registry scan...
Read File: File "c:\ProgramData\{D19C2D22-6043-47E7-B400-83A351841204}\delldock.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{D19C2D22-6043-47E7-B400-83A351841204}\instance.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{D19C2D22-6043-47E7-B400-83A351841204}\delldock.dat" is compressed (flags = 1)
Read File: File "c:\ProgramData\{D19C2D22-6043-47E7-B400-83A351841204}\instance.dat" is compressed (flags = 1)
Done!
Scan finished

Broni · Apr 21, 2013

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

Hannah Mohr · Apr 21, 2013

I just finished scanning with Combofix, and this is what it gave me:

ComboFix 13-04-21.03 - Hannah 04/21/2013 17:02:12.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4058.2656 [GMT -6:00]
Running from: c:\users\Hannah\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
c:\users\Hannah\Documents\SYS
c:\users\Hannah\Documents\SYS\MACPRM.ZIF
.
.
((((((((((((((((((((((((( Files Created from 2013-03-21 to 2013-04-21 )))))))))))))))))))))))))))))))
.
.
2013-04-21 23:44 . 2013-04-21 23:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-21 22:04 . 2013-04-21 22:04 -------- d-----w- C:\mbar
2013-04-21 17:53 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{DCF598D3-497A-4A7E-AC9F-3F75D9F5CB6D}\mpengine.dll
2013-04-20 17:47 . 2013-04-20 17:47 -------- d-----w- c:\users\Hannah\AppData\Roaming\Malwarebytes
2013-04-20 17:47 . 2013-04-20 17:47 -------- d-----w- c:\programdata\Malwarebytes
2013-04-20 17:47 . 2013-04-20 17:47 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-04-20 17:47 . 2013-04-04 20:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-04-20 17:46 . 2013-04-20 17:46 -------- d-----w- c:\users\Hannah\AppData\Local\Programs
2013-04-20 16:18 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-04-19 01:31 . 2013-04-19 01:31 -------- d-----w- c:\program files (x86)\File Type Helper
2013-04-19 01:31 . 2013-04-19 01:31 -------- d-----w- c:\program files (x86)\Fast Free Converter
2013-04-10 14:21 . 2013-02-15 06:06 3717632 ----a-w- c:\windows\system32\mstscax.dll
2013-04-02 03:23 . 2013-04-02 03:23 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-04-02 03:20 . 2013-04-02 03:20 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-11 04:07 . 2011-04-03 22:33 72702784 ----a-w- c:\windows\system32\MRT.exe
2013-04-02 10:34 . 2010-12-09 05:28 282744 ------w- c:\windows\system32\MpSigStub.exe
2013-03-13 15:47 . 2012-07-29 16:17 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-03-13 15:47 . 2011-12-15 00:41 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 15:47 . 2013-03-13 15:47 16486616 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-02-12 04:12 . 2013-03-20 20:14 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-11 00:38 . 2013-02-11 00:38 8537680 ----a-w- c:\programdata\Microsoft\BingBar\BBSvc\7.1.391.0oemBingBarSetup-Partner.EXE
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{C0114F18-AC58-4188-9C8B-3FE75FAFCA77}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Amazon Cloud Drive"="c:\users\Hannah\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe" [2012-11-12 646528]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2010-02-09 1807680]
"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"BrStsWnd"="c:\program files (x86)\Brownie\BrstsW64.exe" [2009-08-19 3695928]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Brdefprn"="c:\program files (x86)\Brother\BRHL3070\Brdefprn.exe" [2009-07-08 45056]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-15 559616]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2011-01-13 165184]
.
c:\users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.2.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-5-20 1195008]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux3"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 FastFreeConverterUpdt;FastFreeConverterUpdt;c:\program files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe [2012-11-26 687104]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-17 232480]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-01 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2010-05-21 98208]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-06-08 13336]
S2 lxea_device;lxea_device;c:\windows\system32\lxeacoms.exe [2010-04-15 1052328]
S2 lxeaCATSCustConnectService;lxeaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxeaserv.exe [2010-04-15 45736]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]
S3 hprpusbh;hprpusbh (display);c:\windows\system32\drivers\hprpusbh.sys [2010-12-09 60728]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-06-25 76912]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-21 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-29 15:47]
.
2013-04-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2912128382-2771920709-2476029468-1000Core.job
- c:\users\Hannah\AppData\Local\Google\Update\GoogleUpdate.exe [2012-10-20 01:09]
.
2013-04-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2912128382-2771920709-2476029468-1000UA.job
- c:\users\Hannah\AppData\Local\Google\Update\GoogleUpdate.exe [2012-10-20 01:09]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-15 10918504]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-06-04 392048]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2010-11-04 1580368]
"lxeamon.exe"="c:\program files (x86)\Lexmark S300-S400 Series\lxeamon.exe" [2011-01-24 770728]
"EzPrint"="c:\program files (x86)\Lexmark S300-S400 Series\ezprint.exe" [2011-01-24 148280]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
FF - ProfilePath - c:\users\Hannah\AppData\Roaming\Mozilla\Firefox\Profiles\6i3cri8y.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-04-21 18:02:45
ComboFix-quarantined-files.txt 2013-04-22 00:02
.
Pre-Run: 375,340,773,376 bytes free
Post-Run: 377,548,967,936 bytes free
.
- - End Of File - - 02DF049DCF774D56E93B4A6C66C9C6AD

Broni · Apr 21, 2013

Looks good.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

Hannah Mohr · Apr 21, 2013

# AdwCleaner v2.201 - Logfile created 04/21/2013 at 18:28:14
# Updated 21/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Hannah - HANNAH-PC
# Boot Mode : Normal
# Running from : C:\Users\Hannah\Downloads\adwcleaner(1).exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Hannah\AppData\Roaming\Mozilla\Firefox\Profiles\6i3cri8y.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1004 octets] - [20/04/2013 12:03:21]
AdwCleaner[S2].txt - [863 octets] - [21/04/2013 11:39:50]
AdwCleaner[S3].txt - [798 octets] - [21/04/2013 18:28:14]

########## EOF - C:\AdwCleaner[S3].txt - [857 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.8.7 (04.21.2013:1)
OS: Windows 7 Home Premium x64
Ran by Hannah on Sun 04/21/2013 at 18:41:12.29
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Hannah\appdata\locallow\fast free converter"
Successfully deleted: [Folder] "C:\Program Files (x86)\fast free converter"

~~~ FireFox

Emptied folder: C:\Users\Hannah\AppData\Roaming\mozilla\firefox\profiles\6i3cri8y.default\minidumps [241 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 04/21/2013 at 18:46:15.02
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTL Extras logfile created on: 4/21/2013 6:50:08 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Hannah\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16540)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.63 Gb Available Physical Memory | 66.41% Memory free
7.92 Gb Paging File | 6.44 Gb Available in Paging File | 81.21% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 351.44 Gb Free Space | 77.92% Space Free | Partition Type: NTFS

Computer Name: HANNAH-PC | User Name: Hannah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-2912128382-2771920709-2476029468-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{226B3D71-C8D3-4F09-A1D1-81C2009B56C1}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{23A947AE-3DF5-4FCE-895C-2489841D4C1C}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{24164449-E43E-497B-B8A8-6E03F70686CD}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2A6BDDDD-CE69-4133-819C-9C6ACBE81833}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{318C0A51-A7C8-4C15-A446-935A29E0D3C1}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{43B4B3BA-728B-4094-B947-DD1002CB6023}" = lport=137 | protocol=17 | dir=in | app=system |
"{4E063856-F14B-4A90-9017-587BFD31A4FD}" = rport=138 | protocol=17 | dir=out | app=system |
"{50661D1F-517D-46DF-9E84-0E26A709D540}" = lport=808 | protocol=6 | dir=in | svc=nettcpactivator | app=c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe |
"{660D0A21-622B-4886-A4C0-5DD221B5BCAB}" = rport=137 | protocol=17 | dir=out | app=system |
"{76D8F255-E23F-4FA4-9833-1CB4C7215538}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{89D90CC2-E53B-42C7-B717-C840D6550152}" = rport=139 | protocol=6 | dir=out | app=system |
"{8C31970C-DBD2-425B-A6CF-C21303754A3C}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{A0D7684C-CA65-49A8-A157-3E72311BBC39}" = lport=138 | protocol=17 | dir=in | app=system |
"{A10EB921-3F26-4D26-B8F9-FBAF7785C757}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{A224959A-9AA9-41EC-8FA7-C2079F984AB0}" = rport=445 | protocol=6 | dir=out | app=system |
"{A8A49A0D-D4D7-412E-BF1C-D2D315DD0C3B}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{A90E20C9-E489-4BC2-BEA2-EC10141D142B}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{BA46BA59-B9E6-4E4D-81E0-72044969A750}" = lport=2869 | protocol=6 | dir=in | app=system |
"{BDB3C8DC-18F2-4D84-A37E-4063AC443C16}" = rport=10243 | protocol=6 | dir=out | app=system |
"{BE52DFAF-C727-432C-A151-757DC3891C52}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CB48FC10-2D46-4309-95A2-E949F23C20A8}" = lport=445 | protocol=6 | dir=in | app=system |
"{D885F949-9CCD-4427-927E-F3D69068E8D1}" = lport=139 | protocol=6 | dir=in | app=system |
"{D9EF4146-DF85-4BD0-B1C5-DAABC0BDD7F9}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{E81581FA-AEF0-477A-8CC3-6FD6C93AFA3B}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{ED6A77AF-E3EF-44B3-B740-D155F30893C4}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F72DB0F1-A95D-4AD8-B513-430C5AA3578F}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F8FFBC71-2DF7-4620-9856-3868C69A441B}" = lport=10243 | protocol=6 | dir=in | app=system |
"{FF034B8F-7299-487F-BB05-732FA568BC90}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0674A910-4843-4686-B667-CFBA967B4925}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{0AE7AEDF-7F3E-4F93-9B17-C60845CD8978}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{0DCA56F3-D8FC-45D2-A82C-BE5914684A22}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1294BACC-F574-460C-BBB9-63ACB15ECF8D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{21E8FCA1-A1ED-49D4-BB61-689BAA40A071}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{24D0D99C-A4A9-49A5-AEDA-364404D25670}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{2B88CE23-5A41-40C5-A176-88422646C645}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{2CA0A480-5910-44EA-BD4B-FF89D65D1E8D}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{2F391B6F-AE8B-4AE5-9141-5854F4CB67BD}" = dir=in | app=c:\windows\system32\lxeacoms.exe |
"{303454F3-2EE8-4E0C-8135-5C31F67C1AD0}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{348D41BD-D37F-4447-9E2E-9778B91C30B8}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{3D638319-EF99-44DC-B641-1D5DBD80DAE9}" = protocol=6 | dir=out | app=system |
"{408C4990-B510-45C8-96A6-6250FBC7C5B8}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{475CB443-E50E-49FC-B690-5408CE511F37}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{48C11723-7E0B-4624-9EDA-6E78B5D62BBA}" = protocol=6 | dir=out | app=c:\program files (x86)\hewlett-packard\remote graphics receiver\rgreceiver.exe |
"{493AA060-B913-4068-B94A-3CD6C4B8A590}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\remote graphics receiver\rgreceiver.exe |
"{4F39C227-50FF-4B50-A16A-F409426CC9B3}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{503BCED3-0911-48B5-82CD-F22B660926B2}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{60BC2491-EE53-4085-9FC0-43798B3EEBA9}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{6BCEAA50-33DC-467E-9DDD-AF79AFC1BA3A}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{6F2B6577-6A35-42DD-A485-B05FD189F77B}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{715234A9-5E4C-401E-A7AD-D14965075211}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{75B99F94-0553-41ED-80A4-95E8254DBF60}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{7B3E623D-F6BF-40F0-B229-E97FC16437FD}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{8818EDFA-B147-45C8-A582-78A33BE5017B}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{96FD00AC-F895-4B69-AD0B-0EB090450EAF}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{9F56BD9D-C926-42D2-A164-BFD93B61889D}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{B886A75B-A385-4132-BB04-DB5713C2B620}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{B95432DB-86F3-4783-8530-F79A837F2137}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{BE486724-0A68-43FB-9715-88E71D3E6FA9}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{CD6C16D1-E0D9-4D23-8FF4-55AD490B3D34}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{D83F27D1-63A9-4819-88F2-0617027C58AF}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{E391E6B5-2028-4266-8770-A24EF7A1B9E3}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{E77DB19D-A6C9-4B08-ACF9-24E6718ECBB8}" = dir=in | app=c:\windows\system32\lxeacoms.exe |
"{F9B0ACED-EDEF-439F-8C0C-EA7413D55423}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{FFF7D33B-ABFF-422F-B012-176301D1064F}" = dir=in | app=c:\windows\system32\lxeacoms.exe |
"TCP Query User{20459F97-E47E-4436-87C9-6B526FF179DA}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |
"TCP Query User{29267B6A-6236-46E8-AE1F-B84C8E2549A5}C:\program files (x86)\java\jre6\bin\java.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\java.exe |
"TCP Query User{5EBEE5BB-7B1E-4F1C-B1E0-D5D7DAB276C4}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |
"TCP Query User{EF909795-0807-4AA2-B308-C6494E784029}C:\program files (x86)\java\jre6\bin\java.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre6\bin\java.exe |
"UDP Query User{723FC93E-3032-45C0-8269-98903B92A16C}C:\program files (x86)\java\jre6\bin\java.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\java.exe |
"UDP Query User{8F159103-0F80-470A-B411-56745EB97780}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |
"UDP Query User{D3B098CF-0880-4FB2-991B-5DC425C86020}C:\program files (x86)\java\jre6\bin\java.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\java.exe |
"UDP Query User{ED456517-6100-4DEE-9878-E4A266188A6E}C:\program files (x86)\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre6\bin\javaw.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{26A24AE4-039D-4CA4-87B4-2F86416020FF}" = Java(TM) 6 Update 20 (64-bit)
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{B8AD779A-82DA-4365-A7D0-AD3DCFC55CFF}" = Apple Mobile Device Support
"{C73A3942-84C8-4597-9F9B-EE227DCBA758}" = Dell Dock
"{C76E78E4-118F-48B7-815A-7B34534A216C}_is1" = Houdini for Chess King
"{CE52672C-A0E9-4450-8875-88A221D5CD50}" = Windows Live ID Sign-in Assistant
"{CF8FFD12-602B-422D-AF1D-511B411E7632}" = iTunes
"{D954C6C2-544B-4091-A47F-11E77162883E}" = Microsoft Security Client
"{E9FA781F-3E80-4399-825A-AD3E11C28C77}" = MSVCRT110_amd64
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F6822EFD-3F7D-4B35-8845-757A26AEC8E2}" = Windows Live MIME IFilter
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Lexmark S300-S400 Series" = Lexmark S300-S400 Series
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Microsoft Security Client" = Microsoft Security Essentials

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0454BB9A-2A7A-4214-BDFF-937F7A711A44}" = Windows Live Communications Platform
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{0EC4B1B9-B47B-424D-9737-A70A4C2D798F}" = Brother HL-3070CW
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{16FC3056-90C0-4757-8A68-64D8DA846ADA}" = Remote Graphics Receiver
"{18272881-CFC0-434D-A975-E5BE44206AA0}" = Windows Live UX Platform Language Pack
"{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}" = Bing Bar
"{1EA7C505-E6DA-4B85-9432-EBD3C70D510D}" = Windows Live Messenger
"{23A3E560-069F-4CFC-8F6C-1B526EC735FC}" = Windows Live Writer Resources
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java(TM) 6 Update 24
"{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}" = Cozi
"{30F99474-EBE3-4134-A02B-F6CD38CFE243}" = Photo Gallery
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
"{400C31E4-796F-4E86-8FDC-C3C4FACC6847}" = Junk Mail filter update
"{40F4FF7A-B214-4453-B973-080B09CED019}" = LoJack Factory Installer
"{45616C0E-C5BD-45E1-8DEC-A5677C016DF7}" = Remote Graphics Receiver
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4C8C16C8-C208-4B04-BF04-DD2AAEFD55FA}" = Amazon Cloud Drive
"{4CCBD1F4-CEEC-452A-9CB8-46564B501315}" = Windows Live UX Platform
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.1
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5A13987D-55F4-4271-A40E-76AC9B1B38FD}" = OpenOffice.org 3.2
"{5BABDA39-61CF-41EE-992D-4054B6649A9B}" = Movie Maker
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6A8DB215-7BCD-4377-B015-2E4541A3E7C6}" = Windows Live PIMT Platform
"{70854FE6-3BF1-4C69-94D0-BEB821102E34}" = Windows Live Mail
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{86C40513-B5A4-476E-9EAB-EC118DCF4502}" = Windows Live Writer
"{8A642ACD-CE3A-4A23-A8B1-A0F7EB12B214}" = Windows Live SOXE Definitions
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}" = MSVCRT110
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{97C79BEC-43F7-4BD8-A6A7-85C0257E488A}" = Windows Live Writer
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9CE0266-6801-3B33-94AD-00520085CF4B}" = Google Talk Plugin
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.6)
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{B700113B-24A8-4D4C-8484-0CC944F764C8}" = Google SketchUp 8
"{B80D3EA9-A252-4AE5-AC51-81729F5C586F}" = Windows Live Mail
"{C034A6F9-6569-491B-B3BF-F5D15221A708}" = Windows Live Essentials
"{C424CD5E-EA05-4D3E-B5DA-F9F149E1D3AC}" = Windows Live Installer
"{C9B6EFD0-4F01-4BBA-8374-39AD99A3ED72}" = Windows Live Photo Common
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D2C146B1-948D-47EF-8387-5D1C6B980F7C}" = Windows Live Writer
"{D888F114-7537-4D48-AF03-5DA9C82D7540}" = Photo Common
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}" = Apple Application Support
"{ED6C77F9-4D7E-447C-9EC0-9A212D075535}" = Movie Maker
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F2235E5E-7881-4293-9B6F-04B2609FBFF0}" = Windows Live Messenger
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"{FBE9670D-C3DA-4561-BB89-251B82E2E92B}" = Thinkwell
"{FC6C7107-7D72-41A1-A031-3CE751159BAB}" = Photo Gallery
"{FE7C0B3D-50B9-4951-BE78-A321CBF86552}" = Windows Live SOXE
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.10
"ASD700_is1" = Anime Studio Debut 7.0
"Audacity_is1" = Audacity 1.2.6
"ChessKing_is1" = Chess King
"Cisco Connect" = Cisco Connect
"Dell Dock" = Dell Dock
"Dell Webcam Central" = Dell Webcam Central
"Fast Free Converter" = Fast Free Converter
"GoToAssist" = GoToAssist 8.0.0.514
"Inkscape" = Inkscape 0.48.2
"LTspice IV" = LTspice IV
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Mozilla Firefox 20.0.1 (x86 en-US)" = Mozilla Firefox 20.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"NIAUniverse" = NIAUniverse
"V-REP EVALUATION" = V-REP EVALUATION
"WildTangent dell Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-2912128382-2771920709-2476029468-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"GoToMeeting" = GoToMeeting 5.1.0.880

========== Last 20 Event Log Errors ==========

[ Dell Events ]
Error - 1/12/2011 11:52:03 AM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/15/2011 9:59:08 PM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/15/2011 9:59:08 PM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 11/21/2011 12:23:20 PM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 11/21/2011 12:23:20 PM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/27/2012 12:22:29 AM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/27/2012 12:22:29 AM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 6/12/2012 2:58:56 PM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 6/12/2012 2:58:56 PM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 4/7/2013 9:25:21 AM | Computer Name = Hannah-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

< End of report >

Hannah Mohr · Apr 21, 2013

OTL logfile created on: 4/21/2013 6:50:08 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Hannah\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16540)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 2.63 Gb Available Physical Memory | 66.41% Memory free
7.92 Gb Paging File | 6.44 Gb Available in Paging File | 81.21% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 351.44 Gb Free Space | 77.92% Space Free | Partition Type: NTFS

Computer Name: HANNAH-PC | User Name: Hannah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/04/21 18:49:42 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Hannah\Downloads\OTL.exe
PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/12/18 08:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/11/12 15:36:44 | 000,646,528 | ---- | M] () -- C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe
PRC - [2012/10/23 11:25:27 | 000,149,488 | ---- | M] (Sun Microsystems, Inc.) -- C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\jre\bin\javaw.exe
PRC - [2012/06/11 17:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
PRC - [2012/06/11 17:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
PRC - [2011/01/23 20:08:55 | 000,148,280 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe
PRC - [2011/01/23 20:08:52 | 000,770,728 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe
PRC - [2011/01/13 12:54:26 | 000,464,856 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
PRC - [2011/01/13 12:42:12 | 003,811,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2011/01/13 12:39:32 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2011/01/13 12:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/10/29 13:49:28 | 000,505,064 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2010/06/08 10:49:30 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/06/08 10:49:26 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/05/21 00:28:00 | 011,312,128 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
PRC - [2010/05/21 00:27:58 | 011,318,784 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
PRC - [2010/02/09 13:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/10/15 03:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/06/24 16:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 08:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe

========== Modules (No Company Name) ==========

MOD - [2013/02/14 11:29:18 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\64cf6c356be66bb17c4667d6d8aa467b\System.Web.Services.ni.dll
MOD - [2013/02/14 11:29:02 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\cb562e2e4f74ae607f1186f6ec50cec7\System.Windows.Forms.ni.dll
MOD - [2013/01/09 20:17:28 | 002,297,856 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\77dfcfed5fd5f67d0d3edc545935bb21\System.Core.ni.dll
MOD - [2013/01/09 20:16:24 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\302207b4fa3083899fd8ab4db98cecc5\System.Management.ni.dll
MOD - [2013/01/09 20:16:23 | 000,452,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\3f3abe5e86f6df8943d5d2802bdf964c\IAStorUtil.ni.dll
MOD - [2013/01/09 20:03:27 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\d7d20811a7ce7cc589153648cbb1ce5c\PresentationFramework.Aero.ni.dll
MOD - [2013/01/09 20:03:03 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\90b89f6e8032310e9ac72a309fd49e83\System.Runtime.Remoting.ni.dll
MOD - [2013/01/09 20:02:48 | 014,340,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\ff7c9a4f41f7cccc47e696c11b9f8469\PresentationFramework.ni.dll
MOD - [2013/01/09 20:02:22 | 001,592,832 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eead6629e384a5b69f9ae35284b7eeed\System.Drawing.ni.dll
MOD - [2013/01/09 20:02:18 | 012,237,824 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\19b3d17c3ce0e264c4fb62028161adf7\PresentationCore.ni.dll
MOD - [2013/01/09 20:02:06 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\cf827fe7bc99d9bcf0ba3621054ef527\WindowsBase.ni.dll
MOD - [2013/01/09 20:02:00 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll
MOD - [2013/01/09 20:01:56 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\195a77fcc6206f8bb35d419ff2cf0d72\System.Configuration.ni.dll
MOD - [2013/01/09 20:01:55 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll
MOD - [2013/01/09 20:01:49 | 011,493,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll
MOD - [2012/11/12 15:36:44 | 000,646,528 | ---- | M] () -- C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe
MOD - [2012/02/20 21:29:04 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2012/02/20 21:28:42 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/01/23 20:08:55 | 000,148,280 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe
MOD - [2011/01/23 20:08:52 | 000,770,728 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe
MOD - [2011/01/13 12:42:02 | 000,025,920 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftBRCCPiped.dll
MOD - [2011/01/13 12:39:32 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
MOD - [2011/01/13 12:37:50 | 000,079,168 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
MOD - [2011/01/13 12:37:26 | 000,075,072 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
MOD - [2011/01/13 12:37:24 | 000,111,936 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
MOD - [2011/01/13 12:37:20 | 000,121,152 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
MOD - [2011/01/13 12:37:18 | 000,128,320 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
MOD - [2011/01/13 12:37:14 | 000,234,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
MOD - [2011/01/13 12:37:04 | 000,025,920 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STBRCCServCLR.dll
MOD - [2011/01/13 12:36:50 | 001,123,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll
MOD - [2010/05/04 15:36:28 | 000,970,752 | ---- | M] () -- C:\Program Files (x86)\OpenOffice.org 3\program\libxml2.dll
MOD - [2010/04/05 05:56:20 | 000,094,359 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\epoemdll.dll
MOD - [2010/04/05 05:56:19 | 000,045,221 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\epstring.dll
MOD - [2010/04/05 05:56:17 | 002,203,803 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\epwizres.dll
MOD - [2010/04/05 05:56:07 | 000,716,954 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\epwizard.dll
MOD - [2010/04/05 05:55:15 | 000,159,890 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\customui.dll
MOD - [2010/04/05 05:55:04 | 000,061,604 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\epfunct.dll
MOD - [2010/04/05 05:54:59 | 000,123,033 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\eputil.dll
MOD - [2010/04/05 05:54:52 | 000,143,502 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\imagutil.dll
MOD - [2010/04/01 12:24:28 | 001,159,168 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeadrs.dll
MOD - [2010/04/01 12:23:27 | 000,389,120 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeascw.dll
MOD - [2010/02/09 13:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
MOD - [2010/02/09 13:34:00 | 000,275,776 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll
MOD - [2010/02/09 13:34:00 | 000,152,896 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll
MOD - [2010/02/09 13:34:00 | 000,095,552 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll
MOD - [2010/02/09 13:34:00 | 000,058,688 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll
MOD - [2010/02/09 13:34:00 | 000,017,728 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll
MOD - [2009/10/15 03:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
MOD - [2009/05/27 07:16:50 | 000,192,512 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeadatr.dll
MOD - [2009/05/27 07:13:36 | 000,081,920 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeacats.dll
MOD - [2009/04/07 14:25:27 | 000,409,600 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\iptk.dll
MOD - [2009/03/10 00:43:49 | 000,155,648 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeacaps.dll
MOD - [2009/03/02 09:25:47 | 000,151,552 | ---- | M] () -- C:\Program Files (x86)\Lexmark S300-S400 Series\lxeaptp.dll
MOD - [2009/02/20 08:48:44 | 000,023,552 | ---- | M] () -- C:\Windows\SysWOW64\lxeasmr.dll
MOD - [2009/02/20 08:48:04 | 000,299,008 | ---- | M] () -- C:\Windows\SysWOW64\lxeasm.dll

========== Services (SafeList) ==========

SRV:64bit: - [2013/01/27 12:34:32 | 000,379,360 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/01/27 12:34:32 | 000,022,056 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2010/05/20 22:47:36 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2010/04/14 20:45:38 | 001,052,328 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysNative\lxeacoms.exe -- (lxea_device)
SRV:64bit: - [2010/04/14 20:45:32 | 000,045,736 | ---- | M] () [Auto | Running] -- C:\Windows\SysNative\spool\DRIVERS\x64\3\\lxeaserv.exe -- (lxeaCATSCustConnectService)
SRV:64bit: - [2009/07/13 19:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 08:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2013/04/11 19:01:26 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2013/03/13 09:47:24 | 000,253,656 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/01/08 12:55:20 | 000,161,536 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/12/18 08:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/06/11 17:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 17:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2011/01/13 12:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2010/11/17 11:23:57 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/06/08 10:49:30 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2010/04/14 20:45:32 | 000,045,736 | ---- | M] () [Auto | Running] -- C:\Windows\system32\spool\DRIVERS\x64\3\\lxeaserv.exe -- (lxeaCATSCustConnectService)
SRV - [2010/04/14 15:45:21 | 000,598,696 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysWOW64\lxeacoms.exe -- (lxea_device)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 18:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2013/01/20 16:59:04 | 000,130,008 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2012/03/01 00:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/15 11:01:50 | 000,052,736 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/12/08 23:02:36 | 000,060,728 | ---- | M] (Hewlett-Packard) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\hprpusbh.sys -- (hprpusbh)
DRV:64bit: - [2010/11/20 07:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:32:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 07:32:46 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/11/20 05:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/08/25 19:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/06/25 12:33:36 | 000,076,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/06/22 00:07:24 | 000,304,760 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2010/06/08 10:33:14 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/03/17 15:29:52 | 000,232,480 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/03/03 10:45:24 | 001,594,368 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 03:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/15 13:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 14:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2006/11/01 12:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.selectedEngine: "Yahoo"
FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/"
FF - prefs.js..extensions.enabledAddons: extension%40FastFreeConverter.com:3.0
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_6_602_180.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=16.4.3505.0912: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Hannah\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O1DPlugin: C:\Users\Hannah\AppData\Roaming\Mozilla\plugins\npo1d.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\Hannah\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Hannah\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Hannah\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/04/11 19:01:28 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/04/11 19:00:55 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/04/11 19:01:28 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/04/11 19:00:55 | 000,000,000 | ---D | M]

[2012/09/11 11:08:41 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Hannah\AppData\Roaming\Mozilla\Extensions
[2012/10/22 19:03:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Hannah\AppData\Roaming\Mozilla\Firefox\Profiles\6i3cri8y.default\extensions
[2013/04/18 19:31:24 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/04/18 19:31:24 | 000,000,000 | ---D | M] (Fast Free Converter) -- C:\Program Files (x86)\Mozilla Firefox\extensions\extension@FastFreeConverter.com
[2013/02/24 23:23:54 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions\extension@FastFreeConverter.com\content
[2013/02/24 23:23:54 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions\extension@FastFreeConverter.com\defaults
[2013/04/11 19:01:27 | 000,263,064 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2011/02/02 20:40:24 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2012/09/05 19:26:22 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2013/02/27 09:16:38 | 000,002,086 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2013/04/21 17:45:07 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Fast Free Converter 3.0) - {C0114F18-AC58-4188-9C8B-3FE75FAFCA77} - C:\PROGRA~2\FASTFR~1\FASTFR~1\FASTFR~1.DLL File not found
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3 - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [EzPrint] C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)
O4:64bit: - HKLM..\Run: [lxeamon.exe] C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe ()
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [Brdefprn] C:\Program Files (x86)\Brother\BRHL3070\Brdefprn.exe ()
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe (brother)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000..\Run: [Amazon Cloud Drive] C:\Users\Hannah\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe ()
O4 - HKLM..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CD3E8881-EEB4-452C-90DC-EFBDB4650105}: DhcpNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
O18:64bit: - Protocol\Handler\cozi - No CLSID value found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/04/21 18:41:10 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/04/21 18:40:33 | 000,000,000 | ---D | C] -- C:\JRT
[2013/04/21 18:10:30 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/04/21 18:03:07 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2013/04/21 17:00:09 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/04/21 17:00:09 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/04/21 17:00:09 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/04/21 16:49:10 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/04/21 16:48:56 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/04/21 16:05:54 | 000,000,000 | ---D | C] -- C:\Users\Hannah\Documents\mbar-1.05.0.1001
[2013/04/21 16:04:01 | 000,000,000 | ---D | C] -- C:\mbar
[2013/04/21 15:52:40 | 000,000,000 | ---D | C] -- C:\Users\Hannah\Desktop\RK_Quarantine
[2013/04/20 11:47:17 | 000,000,000 | ---D | C] -- C:\Users\Hannah\AppData\Roaming\Malwarebytes
[2013/04/20 11:47:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/04/20 11:47:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/04/20 11:47:03 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/04/20 11:47:03 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/04/20 11:46:46 | 000,000,000 | ---D | C] -- C:\Users\Hannah\AppData\Local\Programs
[2013/04/18 19:31:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\File Type Helper
[2013/04/11 19:00:53 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox

========== Files - Modified Within 30 Days ==========

[2013/04/21 18:47:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/04/21 18:46:00 | 000,013,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/04/21 18:46:00 | 000,013,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/04/21 18:45:39 | 000,779,266 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/04/21 18:45:39 | 000,660,530 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/04/21 18:45:39 | 000,121,426 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/04/21 18:39:09 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2912128382-2771920709-2476029468-1000UA.job
[2013/04/21 18:39:06 | 000,000,345 | ---- | M] () -- C:\Windows\Brownie.ini
[2013/04/21 18:38:26 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/04/21 18:38:19 | 3191,623,680 | -HS- | M] () -- C:\hiberfil.sys
[2013/04/21 17:45:07 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/04/20 11:47:13 | 000,001,115 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/04/20 10:34:40 | 000,025,186 | ---- | M] () -- C:\Users\Hannah\Documents\Fountainhead Essay 2013.odt
[2013/04/20 10:34:38 | 000,027,305 | ---- | M] () -- C:\Users\Hannah\Documents\Fountainhead Essay 2013 Notes.odt
[2013/04/19 22:27:47 | 000,294,200 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/04/19 21:43:53 | 000,000,860 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2912128382-2771920709-2476029468-1000Core.job
[2013/04/18 19:52:49 | 000,013,420 | ---- | M] () -- C:\Users\Hannah\Documents\Graduation Announcements.odt
[2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/04/01 21:23:07 | 000,025,185 | ---- | M] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/04/01 21:23:07 | 000,025,185 | ---- | M] () -- C:\Windows\SysNative\ieuinit.inf

========== Files Created - No Company Name ==========

[2013/04/21 17:00:09 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/04/21 17:00:09 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/04/21 17:00:09 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/04/21 17:00:09 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/04/21 17:00:09 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/04/20 11:47:13 | 000,001,115 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/04/18 19:21:37 | 000,013,420 | ---- | C] () -- C:\Users\Hannah\Documents\Graduation Announcements.odt
[2013/04/01 21:23:07 | 000,025,185 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/04/01 21:23:07 | 000,025,185 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2013/01/20 17:32:28 | 000,002,314 | ---- | C] () -- C:\Users\Hannah\.recently-used.xbel
[2012/12/15 13:21:08 | 000,003,895 | ---- | C] () -- C:\Users\Hannah\AppData\Roaming\LTspiceIV.ini
[2012/12/10 18:40:14 | 000,082,657 | ---- | C] () -- C:\Users\Hannah\POWER Logo.svg
[2012/10/05 15:53:43 | 000,122,797 | ---- | C] () -- C:\Users\Hannah\Newton's Cradle Team Patch.svg
[2012/09/13 17:06:47 | 000,013,670 | ---- | C] () -- C:\Users\Hannah\Hannah Mohr Design3.ai
[2012/09/13 17:06:41 | 000,040,101 | ---- | C] () -- C:\Users\Hannah\Hannah Mohr Design1.ai
[2012/09/13 17:06:33 | 000,036,906 | ---- | C] () -- C:\Users\Hannah\Hannah Mohr Design2.ai
[2012/09/13 17:03:51 | 000,692,923 | ---- | C] () -- C:\Users\Hannah\Hannah Mohr Design3.eps
[2012/09/13 17:03:35 | 000,052,082 | ---- | C] () -- C:\Users\Hannah\Hannah Mohr Design1.eps
[2012/09/13 17:03:19 | 002,522,351 | ---- | C] () -- C:\Users\Hannah\Hannah Mohr Design2.eps
[2012/09/13 16:59:02 | 002,522,351 | ---- | C] () -- C:\Users\Hannah\2012-13 Team Patch.eps
[2012/09/13 15:44:47 | 000,692,923 | ---- | C] () -- C:\Users\Hannah\2012-13 Team Patch Design 3.eps
[2012/09/13 15:28:11 | 000,013,679 | ---- | C] () -- C:\Users\Hannah\2012-13 Team Patch Design 3.svg
[2012/09/13 12:36:29 | 000,036,897 | ---- | C] () -- C:\Users\Hannah\2012-13 Team Patch.svg
[2012/09/11 12:02:07 | 000,040,099 | ---- | C] () -- C:\Users\Hannah\2012-13 hannahmohr1.ai
[2012/09/11 11:56:03 | 000,052,081 | ---- | C] () -- C:\Users\Hannah\2012-13 hannahmohr1.eps
[2012/09/11 11:54:38 | 000,040,091 | ---- | C] () -- C:\Users\Hannah\2012-13 hannahmohr1.svg
[2012/03/16 17:14:13 | 000,364,544 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeainpa.dll
[2012/03/16 17:14:13 | 000,344,064 | ---- | C] () -- C:\Windows\SysWow64\lxeacomx.dll
[2012/03/16 17:14:13 | 000,344,064 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeaiesc.dll
[2012/03/16 17:14:13 | 000,331,776 | ---- | C] () -- C:\Windows\SysWow64\LXEAinst.dll
[2012/03/16 17:14:13 | 000,106,496 | ---- | C] () -- C:\Windows\SysWow64\lxeainsr.dll
[2012/03/16 17:14:13 | 000,057,344 | ---- | C] () -- C:\Windows\SysWow64\lxeajswr.dll
[2012/03/16 17:14:13 | 000,036,864 | ---- | C] () -- C:\Windows\SysWow64\lxeacur.dll
[2012/03/16 17:14:12 | 001,048,576 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeaserv.dll
[2012/03/16 17:14:12 | 000,847,872 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeausb1.dll
[2012/03/16 17:14:12 | 000,643,072 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeapmui.dll
[2012/03/16 17:14:12 | 000,577,536 | ---- | C] ( ) -- C:\Windows\SysWow64\lxealmpm.dll
[2012/03/16 17:14:12 | 000,324,264 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeaih.exe
[2012/03/16 17:14:12 | 000,323,584 | ---- | C] () -- C:\Windows\SysWow64\lxeains.dll
[2012/03/16 17:14:12 | 000,262,144 | ---- | C] () -- C:\Windows\SysWow64\lxeainsb.dll
[2012/03/16 17:14:12 | 000,253,952 | ---- | C] () -- C:\Windows\SysWow64\lxeacu.dll
[2012/03/16 17:14:12 | 000,090,112 | ---- | C] () -- C:\Windows\SysWow64\lxeacub.dll
[2012/03/16 17:14:11 | 000,802,816 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeacomc.dll
[2012/03/16 17:14:11 | 000,688,128 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeahbn3.dll
[2012/03/16 17:14:11 | 000,598,696 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeacoms.exe
[2012/03/16 17:14:11 | 000,372,736 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeacomm.dll
[2012/03/16 17:14:10 | 000,373,416 | ---- | C] ( ) -- C:\Windows\SysWow64\lxeacfg.exe
[2011/12/08 15:04:07 | 000,000,109 | ---- | C] () -- C:\Windows\PControl.ini
[2011/09/28 12:49:58 | 000,051,060 | ---- | C] () -- C:\Users\Hannah\hannahmohr1.eps
[2011/09/21 08:32:27 | 000,040,082 | ---- | C] () -- C:\Users\Hannah\hannahmohr1.svg
[2011/09/21 07:21:06 | 000,040,140 | ---- | C] () -- C:\Users\Hannah\INSPIRE Team Patch 2011-12.svg
[2011/06/08 17:21:09 | 000,034,569 | ---- | C] () -- C:\Users\Hannah\shuttles.odt
[2010/12/21 14:50:21 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

========== ZeroAccess Check ==========

[2009/07/13 22:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/08 23:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 22:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 19:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 06:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 19:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2011/01/24 14:13:36 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\Amazon
[2011/07/26 20:02:40 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\Blackboard
[2011/07/26 17:33:55 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\Collaborate
[2011/03/03 17:45:44 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\Elluminate
[2011/09/17 09:44:40 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\inkscape
[2010/12/02 23:57:09 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\OpenOffice.org
[2010/12/08 17:54:46 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\Smith Micro
[2013/02/22 10:32:49 | 000,000,000 | ---D | M] -- C:\Users\Hannah\AppData\Roaming\Windows Live Writer

========== Purity Check ==========

< End of report >

Broni · Apr 21, 2013

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
O2 - BHO: (Fast Free Converter 3.0) - {C0114F18-AC58-4188-9C8B-3FE75FAFCA77} - C:\PROGRA~2\FASTFR~1\FASTFR~1\FASTFR~1.DLL File not found
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_6_602_180.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O3 - HKU\S-1-5-21-2912128382-2771920709-2476029468-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O18:64bit: - Protocol\Handler\cozi - No CLSID value found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

Hannah Mohr · Apr 21, 2013

The ESET didn't find any threats. Here are the logs for the other scans.

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C0114F18-AC58-4188-9C8B-3FE75FAFCA77}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C0114F18-AC58-4188-9C8B-3FE75FAFCA77}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2912128382-2771920709-2476029468-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\cozi\ deleted successfully.
File Protocol\Handler\cozi - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
File Protocol\Handler\skype4com - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype-ie-addon-data\ deleted successfully.
File Protocol\Handler\skype-ie-addon-data - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist\ deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Hannah
->Temp folder emptied: 50167 bytes
->Temporary Internet Files folder emptied: 90522590 bytes
->Java cache emptied: 71617928 bytes
->FireFox cache emptied: 202754140 bytes
->Flash cache emptied: 149869 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 12824 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36073507 bytes
RecycleBin emptied: 925 bytes

Total Files Cleaned = 383.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Hannah
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Hannah
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 04212013_191550

Files\Folders moved on Reboot...
C:\Users\Hannah\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Hannah\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Results of screen317's Security Check version 0.99.62
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 24
Java version out of Date!
Adobe Flash Player 11.6.602.180
Adobe Reader 10.1.6 Adobe Reader out of Date!
Mozilla Firefox (20.0.1)
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 14-04-2013
Ran by Hannah (administrator) on 21-04-2013 at 19:32:38
Running from "C:\Users\Hannah\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

Broni · Apr 22, 2013

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.
Do NOT post JavaRa log.

======================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.

Broni · Apr 26, 2013

The issue seems to be resolved.

Hannah Mohr · Apr 27, 2013

I am so sorry I haven't replied for a while. I've been super busy with finals and presentations, so I haven't had time to work on my computer the past few days. I should have time to finish this process now though. Sorry about the delay!

Broni · Apr 27, 2013

Hannah Mohr · Apr 27, 2013

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Hannah
->Temp folder emptied: 1242858 bytes
->Temporary Internet Files folder emptied: 50834653 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 274712678 bytes
->Flash cache emptied: 2694 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1242504 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 313.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Hannah
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Hannah
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 04272013_105738

Files\Folders moved on Reboot...
C:\Users\Hannah\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Hannah\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File\Folder C:\Users\Hannah\AppData\Local\Mozilla\Firefox\Profiles\6i3cri8y.default\Cache\3\69\F88BEm01 not found!

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Hannah Mohr · Apr 27, 2013

I completed the listed steps, but I still have the add at the bottom of my internet pages. What next?

Broni · Apr 27, 2013

Which browser?
What about other browser(s)?

Hannah Mohr · Apr 27, 2013

The adds appear on FireFox but not Chrome

Hannah Mohr · Apr 27, 2013

I don't know if it's important for you to know, but in the past I have only used FireFox and I just downloaded Chrome today.

Broni · Apr 27, 2013

Uninstall Firefox completely using this guide: http://kb.mozillazine.org/Uninstalling_Firefox
Install fresh copy.

Hannah Mohr · Apr 27, 2013

It's all fixed! Thank you so much!!!

Broni · Apr 27, 2013

You're very welcome

Solved Ad.reduxmedia.com virus removal

Posts: 13 +0

Posts: 56,041 +516

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Posts: 13 +0

Posts: 56,041 +516

Posts: 13 +0

Posts: 56,041 +516

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Posts: 13 +0

Posts: 56,041 +516

Posts: 13 +0

Posts: 56,041 +516

Posts: 56,041 +516

Posts: 13 +0

Posts: 56,041 +516

Posts: 13 +0

Posts: 13 +0

Posts: 56,041 +516

Posts: 13 +0

Posts: 13 +0

Posts: 56,041 +516

Posts: 13 +0

Posts: 56,041 +516

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