Blue Screen Question

By GDeuce
Mar 24, 2009
  1. Hi All!

    My name is Glynn, and I'm new to this board. Before I get started, I'd like to thank you all in advance for any help that you can offer.

    I've got a Sony vaio laptop with the following specs:

    Intel Core 2 Duo CPU T7250 @ 2.0 GHz 2.0 GHz
    2.0 Gb RAM
    32 bit OS
    Windows Vista Home Premium Service Pack 1

    I am getting the following blue screen error:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 00000000
    BCP2: 0000001B
    BCP3: 00000000
    BCP4: 81EC7C1A
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    I was hoping someone could help me identify (and potentially fix) the problem. My first instincts tell me RAM problems or hardware issues. I can provide more information if needed, and I'm not sure if the numbers change or not, but I can let you know. Thanks again!

    Glynn C.
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    0xA errors are strong indicators of hardware issues or they can be caused by drivers attempting to access an IRQ Level it has no business doing.

    We don't have enough information to give a definitive answer so run Memtest on your memory.

    1. Go to and download the latest ISO version. It is free and perfectly safe.

    2. Burn to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.

    4. Let it run for a LONG time. The rule is a minimum of 7 Passes. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    5. If you have errors you have corrupted memory and it needs to be replaced.

    6. Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.
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