Solved Fixing Grandma's Computer

drewaarom

drewaarom

Posts: 43   +0
Hi all,

You did a fantastic job helping me fix my Grandma's computer 3 years ago. So ... I'm back for round two! She has a gob of malware on her laptop. Aside from IE 10 being loaded down with mal-toolbars and addons and browser redirects, two things popup on the screen at bootup:

1. weatherbug by earth networks
2. what looks like a windows dialog that says: your computer is ready to backup; your windows pc has free computer backup software installed. click ok to register yoru computer and start a back up

I have followed the 4-part instructions here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/. I haven't even tried to open IE since following the procedures (working in Chrome right now). But I do note that after a restart, the two popups above still appear. Here are the requested logs. Any help will be MUCH appreciated.

Thanks,
Drew

**************************************************************************

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.30.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Carol :: CAROL-LAPTOP [administrator]

8/30/2013 12:40:26 PM
mbam-log-2013-08-30 (12-40-26).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226075
Time elapsed: 9 minute(s), 45 second(s)

Memory Processes Detected: 6
C:\Program Files (x86)\Optimizer Pro\OptProReminder.exe (PUP.Optional.OptimizerPro) -> 2516 -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> 3020 -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> 2408 -> Delete on reboot.
C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe (PUP.Optional.FastFreeConverter.A) -> 2324 -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe (PUP.Optional.DefaultTab) -> 2140 -> Delete on reboot.
C:\Program Files (x86)\SPDUpdater\updater.exe (PUP.Optional.Advizz) -> 3764 -> Delete on reboot.

Memory Modules Detected: 7
C:\Program Files (x86)\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.

Registry Keys Detected: 45
HKCR\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCR\TypeLib\{FEB62B15-CC00-4736-AAEC-BA046C9DFF73} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCR\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCR\DefaultTabBHO.DefaultTabBrowser.1 (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCR\DefaultTabBHO.DefaultTabBrowser (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\CLSID\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKCR\Toolbar.CT3289847 (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKCR\TypeLib\{91E6F004-F9BB-4E4C-A023-94BA5E56DF8F} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKCR\Interface\{95E0F85F-EFF1-49CC-A2BF-BBF6DAA7992C} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WhiteSmoke_New Toolbar (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1 (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\CltMngSvc (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\FastFreeConverterUpdt (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fast Free Converter (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
HKCR\SavepathDeals.MyObjectWithSite (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKCR\SavepathDeals.MyObjectWithSite.1 (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\DefaultTabUpdate (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SPD UPDATER (PUP.Optional.Advizz) -> Quarantined and deleted successfully.

Registry Values Detected: 12
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Optimizer Pro (PUP.Optional.OptimizePro.A) -> Data: C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: @ùsîÅ«K~'”®hz -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: WhiteSmoke New Toolbar -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{739df940-c5ee-4bab-9d7e-270894ae687a} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{739df940-c5ee-4bab-9d7e-270894ae687a} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{739df940-c5ee-4bab-9d7e-270894ae687a} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|SearchProtectAll (PUP.Optional.SearchProtect.A) -> Data: C:\Program Files (x86)\SearchProtect\bin\cltmng.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|SearchProtect (PUP.Optional.SearchProtect.A) -> Data: C:\Users\Carol\AppData\Roaming\SearchProtect\bin\cltmng.exe -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\spd Updater|ImagePath (PUP.Optional.Advizz) -> Data: "C:\Program Files (x86)\SPDUpdater\updater.exe" -> Quarantined and deleted successfully.

Registry Data Items Detected: 2
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.OptimizerPro) -> Bad: (c:\progra~2\optimi~1\optpro~1.dll) Good: () -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.AskWebSearch) -> Bad: (http://home.tb.ask.com/index.jhtml?...13654EA-DC0C-483F-A5D2-0105BF5AF818&si=291929) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 28
C:\Program Files (x86)\WhiteSmoke_New (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro (PUP.Optional.OptimizerPro) -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\ffprotect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\SProtectorRepository (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Fast Free Converter (PUP.Optional.FastFreeConverter.A) -> Delete on reboot.
C:\Program Files (x86)\Fast Free Converter\FastFreeConverter (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.

Files Detected: 156
C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe (PUP.Optional.OptimizePro.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Savepath Deals\SavepathDeals.dll (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabStart.exe (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabStart64.exe (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabWrap.dll (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabWrap64.dll (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\checktbexist.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\dlLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\mconduitinstaller.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\MixiCND_CID2_20130716.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\SPStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ToolbarHelper.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3289847\ctbe.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3289847\ielogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3289847\statisticsStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3298566\ctbe.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3298566\ieLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3298566\statisticsStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\ct3298566\stub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\is760265799\installer.volonet.playbryte-fa.exe (PUP.PlayBryte) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Local\Temp\is760265799\MyBabylonTB.exe (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.
C:\Windows\Temp\Optimizer_Pro.exe (PUP.Optional.PCOptimizerPro) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\8CI5NZGU\conduitinstaller[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\8CI5NZGU\MixiDJ_V30[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\8CI5NZGU\setup__155[1].exe (PUP.Optional.Amonetize) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\AOQ15EG8\Maps.exe (PUP.Optional.IBryte) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\AOQ15EG8\MapsGalaxy.exe (PUP.Optional.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\AOQ15EG8\statisticsstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\M2HOOHFQ\checker[1].exe (Trojan.Downloader.Agent) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\M2HOOHFQ\WhiteSmoke_New[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\checktbexist[2].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\DefaultTabSetup_20130731[1].exe (PUP.Optional.DefaultTab.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\Maps.exe (PUP.Optional.IBryte) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\MixiCND_CID2_20130716[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\OptimizerPro[1].exe (PUP.Optional.OptimizePro.A) -> Quarantined and deleted successfully.
C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\ToolbarContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\GottenAppsContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\hk64tbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\hktbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\ldrtbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\OtherAppsContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\SharedAppsContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\tbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\toolbar.cfg (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\uninstall.exe (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\WhiteSmoke_New\WhiteSmoke_NewToolbarHelper.exe (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptimizerPro.chm (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\English.ini (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\file_id.diz (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\HomePage.url (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptimizerPro.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptProCrash.dll (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptProGuard.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptProReminder.exe (PUP.Optional.OptimizerPro) -> Delete on reboot.
C:\Program Files (x86)\Optimizer Pro\OptProSchedule.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptProSmartScan.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptProStart.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\OptProUninstaller.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\scan.gif (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\sqlite3.dll (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\unins000.dat (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Optimizer Pro\unins000.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Program Files (x86)\SearchProtect\bin\SPHook32.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\SPRunner.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\bin\uninstall.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\ffprotect\nsprotector.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\ffprotect\abstraction.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\ffprotect\application.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\rep.dat (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\SPHook32.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\bin\SPRunner.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\nsprotector.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\abstraction.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\application.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\popupTransparent.xul (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\SProtectorRepository\EN (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Optimizer Pro on the Web.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Help.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Optimizer Pro.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Uninstall Optimizer Pro.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Fast Free Converter\install.ico (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe (PUP.Optional.FastFreeConverter.A) -> Delete on reboot.
C:\Program Files (x86)\Fast Free Converter\uninstall.exe (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\FastFreeConverter.dll (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\uninstall_plugin.exe (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe (PUP.Optional.DefaultTab) -> Delete on reboot.
C:\Program Files (x86)\SPDUpdater\updater.exe (PUP.Optional.Advizz) -> Delete on reboot.

(end)



.
 

Attachments

  • Attach.txt
    9.3 KB · Views: 0
  • DDS.txt
    24.3 KB · Views: 0
P.S. I tried pasting all the logs, but got an error message saying the post couldn't be more than 50,000 characters, or something like that. So had to attached the DDS and Attach logs.
 
Ok, now I see the thing about splitting it into several posts. So here goes:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660 BrowserJavaVersion: 10.21.2
Run by Carol at 13:14:01 on 2013-08-30
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.1743 [GMT -4:00]
.
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\MyPC Backup\BackupStack.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe
C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\AppIntegrator64.exe
C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Windows\system32\notepad.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uProxyServer = hxxp=127.0.0.1:49165;https=127.0.0.1:49165
uProxyOverride = <-loopback>
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
uURLSearchHooks: <No Name>: {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
uURLSearchHooks: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
mURLSearchHooks: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
mWinlogon: Userinit = userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll
BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: Save Valet: {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_32.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: MixiDJ V30 Toolbar: {1122B43D-30EE-403F-9BFA-3CC99B0CADDD} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
TB: MapsGalaxy: {364EA597-E728-4CE4-BB4A-ED846EF47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
TB: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\Browsersafeguard.exe
uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
mRun: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe
StartupFolder: C:\Users\Carol\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: SoftwareSASGeneration = dword:3
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{728A1BCE-0DE1-47A3-82F4-19DFF59A9FB8} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{7B1A2DE4-388C-43F4-8391-425410855288} : DHCPNameServer = 192.168.1.1
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Save Valet: {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-Run: [MapsGalaxy Home Page Guard 64 bit] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe"
x64-DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-6-17 79488]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-6-17 40064]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1309010.00E\symds64.sys [2013-2-6 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys [2013-2-6 1129120]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240]
R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys [2013-2-6 167072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130829.001\IDSviA64.sys [2013-8-30 520280]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys [2013-2-6 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\symnets.sys [2013-2-6 405624]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-9-28 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-28 361984]
R2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-7-1 32808]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
R2 CrossLoopService;CrossLoop Service;C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe [2012-9-18 569072]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-3-24 2413056]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 346696]
R2 MapsGalaxy_39Service;MapsGalaxyService;C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe [2013-8-24 42504]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe [2013-2-6 138272]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-8-7 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-8-7 185640]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-3-24 46136]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-3-30 114704]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-8-27 140376]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-3-24 338536]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-3-24 425064]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2012-3-24 878184]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-3-24 53376]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 tvnserver;TightVNC Server;C:\Users\Carol\AppData\Local\CrossLoop\tvnserver.exe [2012-9-18 814080]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-31 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-08-30 16:38:41--------d-----w-C:\Users\Carol\AppData\Roaming\Malwarebytes
2013-08-30 16:38:29--------d-----w-C:\ProgramData\Malwarebytes
2013-08-30 16:38:2725928----a-w-C:\Windows\System32\drivers\mbam.sys
2013-08-30 16:38:26--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-24 18:21:37--------d-----w-C:\Program Files (x86)\FileOpenerPro
2013-08-24 18:21:26--------d-----w-C:\Program Files (x86)\MyPC Backup
2013-08-24 18:20:45--------d-----w-C:\Users\Carol\AppData\Local\WeatherBug
2013-08-24 18:20:43--------d-----w-C:\Users\Carol\AppData\Roaming\WeatherBug
2013-08-24 18:20:37--------d-----w-C:\Program Files (x86)\AWS
2013-08-24 18:19:14--------d-----w-C:\Program Files (x86)\File Type Helper
2013-08-24 18:18:47--------d-----w-C:\Program Files (x86)\SPDUpdater
2013-08-24 18:18:42--------d-----w-C:\Program Files (x86)\Savepath Deals
2013-08-24 18:18:10--------d-----w-C:\Program Files (x86)\SearchProtect
2013-08-24 18:18:00--------d-----w-C:\Users\Carol\AppData\Roaming\SearchProtect
2013-08-24 18:17:50--------d-----w-C:\Program Files (x86)\MixiDJ_V30
2013-08-24 18:12:29--------d-----w-C:\Users\Carol\AppData\Local\IAC
2013-08-24 18:11:53--------d-----w-C:\Users\Carol\AppData\Roaming\Optimizer Pro
2013-08-24 18:07:45--------d-----w-C:\Users\Carol\AppData\Roaming\DefaultTab
2013-08-24 18:06:47--------d-----w-C:\Program Files (x86)\SaveValet
2013-08-24 18:06:33--------d-----w-C:\Users\Carol\AppData\Local\Programs
2013-08-24 18:06:18--------d-----w-C:\Program Files (x86)\Browsersafeguard
2013-08-24 18:06:03--------d-----w-C:\Users\Carol\AppData\Local\SwvUpdater
2013-08-24 18:05:53--------d-----w-C:\Program Files (x86)\Conduit
2013-08-24 18:05:41--------d-----w-C:\Users\Carol\AppData\Local\Conduit
2013-08-24 17:51:39--------d-----w-C:\Users\Carol\AppData\Local\MapsGalaxy_39
2013-08-24 17:51:11--------d-----w-C:\Program Files (x86)\MapsGalaxy_39
2013-08-15 14:29:59817664----a-w-C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-08-15 14:29:591084928----a-w-C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-08-15 14:29:59108032----a-w-C:\Program Files (x86)\Internet Explorer\jsdebuggeride.dll
2013-08-15 14:29:582241024----a-w-C:\Windows\System32\wininet.dll
2013-08-15 14:29:581767936----a-w-C:\Windows\SysWow64\wininet.dll
2013-08-14 22:59:112048----a-w-C:\Windows\SysWow64\tzres.dll
2013-08-14 22:59:112048----a-w-C:\Windows\System32\tzres.dll
.
==================== Find3M ====================
.
2013-08-21 21:38:3371048----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-21 21:38:33692104----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-26 05:12:083958784----a-w-C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04136704----a-w-C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:0367072----a-w-C:\Windows\System32\iesetup.dll
2013-07-26 03:35:082706432----a-w-C:\Windows\System32\mshtml.tlb
2013-07-26 03:12:042877440----a-w-C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:0061440----a-w-C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00109056----a-w-C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:142706432----a-w-C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:3889600----a-w-C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:3871680----a-w-C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:541888768----a-w-C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:271620992----a-w-C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-09 06:03:305550528----a-w-C:\Windows\System32\ntoskrnl.exe
2013-07-09 05:54:221732032----a-w-C:\Windows\System32\ntdll.dll
2013-07-09 05:53:12243712----a-w-C:\Windows\System32\wow64.dll
2013-07-09 05:52:52224256----a-w-C:\Windows\System32\wintrust.dll
2013-07-09 05:51:161217024----a-w-C:\Windows\System32\rpcrt4.dll
2013-07-09 05:46:20184320----a-w-C:\Windows\System32\cryptsvc.dll
2013-07-09 05:46:201472512----a-w-C:\Windows\System32\crypt32.dll
2013-07-09 05:46:20139776----a-w-C:\Windows\System32\cryptnet.dll
2013-07-09 05:03:343968960----a-w-C:\Windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:343913664----a-w-C:\Windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:471292192----a-w-C:\Windows\SysWow64\ntdll.dll
2013-07-09 04:52:33663552----a-w-C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:335120----a-w-C:\Windows\SysWow64\wow32.dll
2013-07-09 04:52:10175104----a-w-C:\Windows\SysWow64\wintrust.dll
2013-07-09 04:46:31140288----a-w-C:\Windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:311166848----a-w-C:\Windows\SysWow64\crypt32.dll
2013-07-09 04:46:31103936----a-w-C:\Windows\SysWow64\cryptnet.dll
2013-07-09 04:45:0744032----a-w-C:\Windows\apppatch\acwow64.dll
2013-07-09 02:49:4225600----a-w-C:\Windows\SysWow64\setup16.exe
2013-07-09 02:49:417680----a-w-C:\Windows\SysWow64\instnm.exe
2013-07-09 02:49:3914336----a-w-C:\Windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:382048----a-w-C:\Windows\SysWow64\user.exe
2013-07-06 06:03:531910208----a-w-C:\Windows\System32\drivers\tcpip.sys
2013-06-15 04:32:1639936----a-w-C:\Windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:273153920----a-w-C:\Windows\System32\win32k.sys
2013-06-04 06:00:13624128----a-w-C:\Windows\System32\qedit.dll
2013-06-04 04:53:07509440----a-w-C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 13:14:49.60 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/31/2012 6:03:39 PM
System Uptime: 8/30/2013 1:06:29 PM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 3568
Processor: AMD A4-3305M APU with Radeon(tm) HD Graphics | Socket FS1 | 798/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 274 GiB total, 219.151 GiB free.
D: is FIXED (NTFS) - 20 GiB total, 2.16 GiB free.
E: is FIXED (FAT32) - 4 GiB total, 1.078 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP64: 6/12/2013 8:07:03 PM - Windows Update
RP65: 6/25/2013 9:11:13 PM - Windows Update
RP66: 7/10/2013 4:24:48 PM - Windows Update
RP67: 7/16/2013 2:11:59 PM - Windows Update
RP68: 7/27/2013 7:08:47 PM - Windows Update
RP69: 8/14/2013 10:07:03 PM - Windows Update
RP70: 8/24/2013 2:19:47 PM - Installed WeatherBug
.
==== Installed Programs ======================
.
4500_G510gm_Help
4500G510gm
4500G510gm_Software_Min
64 Bit HP CIO Components Installer
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.7) MUI
Adobe Shockwave Player 11.6
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD Media Foundation Decoders
AMD Steady Video Plug-In
AMD System Monitor
AMD VISION Engine Control Center
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blio
BrowserSafeguard
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cradle of Rome 2
CrossLoop 2.82
CyberLink YouCam
D3DX10
DefaultTab
Destinations
DeviceDiscovery
DocMgr
DocProc
Dora's World Adventure
ESU for Microsoft Windows 7 SP1
Evernote v. 4.2.3
Farm Frenzy
Farmscapes
FATE
Fax
File Opener Pro
Final Drive Fury
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Hewlett-Packard ACLM.NET v1.2.1.1
Hoyle Card Games
HP Application Assistant
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP Customer Participation Program 13.0
HP Document Manager 2.0
HP Documentation
HP Games
HP Imaging Device Functions 13.0
HP Launch Box
HP MovieStore
HP Officejet 4500 G510g-m
HP On Screen Display
HP Power Manager
HP Quick Launch
HP QuickWeb
HP Recovery Manager
HP Security Assistant
HP Setup
HP Setup Manager
HP Smart Web Printing 4.5
HP Software Framework
HP Solution Center 13.0
HP Support Assistant
HP Update
HPProductAssistant
HPSSupply
IDT Audio
IHA_MessageCenter
Java 7 Update 21
Java Auto Updater
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
MapsGalaxy Firefox Toolbar
MapsGalaxy Internet Explorer Toolbar
MarketResearch
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
MixiDJ V30 Toolbar
MozBackup 1.5.1
Mozilla Maintenance Service
Mozilla Thunderbird 17.0.8 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyPC Backup
Network64
Norton AntiVirus
OCR Software by I.R.I.S. 13.0
OpenOffice.org 3.4
opensource
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
REALTEK Wireless LAN Driver
RollerCoaster Tycoon 3: Platinum
Savepath Deals
SaveValet IE - Stop overpaying! Instantly get the lowest price and best deals right as you shop.
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Shop for HP Supplies
Skype™ 5.10
SmartWebPrinting
SolutionCenter
Status
swMSM
Synaptics Pointing Device Driver
The Treasures of Mystery Island: The Ghost Ship
Toolbox
Torchlight
TrayApp
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update Installer for WildTangent Games App
Verizon Download Manager
Virtual Villagers 4 - The Tree of Life
Vz In-Home Agent
WeatherBug
WebReg
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Toolbar
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
8/30/2013 11:54:07 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Carol-laptop\Carol SID (S-1-5-21-2225945581-2011986051-359776572-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
8/30/2013 1:06:59 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126
8/26/2013 11:03:24 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
8/26/2013 11:03:24 AM, Error: Service Control Manager [7000] - The Computer Backup (MyPC Backup) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/24/2013 2:19:21 PM, Error: Service Control Manager [7034] - The spd Updater service terminated unexpectedly. It has done this 1 time(s).
8/24/2013 2:19:11 PM, Error: Service Control Manager [7030] - The FastFreeConverterUpdt service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
.
==== End Of File ===========================
 
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

====================================

redtarget.gif
Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

redtarget.gif
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
Thank you for your reply.

I've followed your instructions and pasted the logs below. RogueKiller appears to have found two problems, and MBAR said the computer was clean and didn't need any cleaning.

I launched IE10 and it's still loaded down with several toolbars and addons from various sources that shouldn't be there. Should I just disable these one by one? Or is there some catchall that will remove them all?

Also, I looked at the installed programs from the control panel, and saw that on the same day, all of the following were installed:

weatherbug
file opener pro
savepath deals
savevalet ie - stop overpaying
mixidj v30 toolbar
mapsgalaxy internet explorer toolbar
mapsgalaxy firefox toolbar
default tab
mypc backup

WeatherBug and MyPC backup launch on startup, and after closing MyPC Backup, it keeps poping up every so often and says something about free backups.

Again, should I uninstall these all one by one? Or will it take something more serious to get rid of this crap?

Here are the logs:

****************************************************

RogueKiller V8.6.7 [Aug 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Carol [Admin rights]
Mode : Remove -- Date : 08/30/2013 22:57:58
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] CrossLoopService.exe -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS543232A7A384 SATA Disk Device +++++
--- User ---
[MBR] 28f2cad3ef767d6f39e73ac90461cb14
[BSP] bee1f23af191fbaa51922b5a56c0af45 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 280554 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 574984192 | Size: 20427 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 616818688 | Size: 4063 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_08302013_225758.txt >>
RKreport[0]_S_08302013_225714.txt


*******************************************************

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.08.31.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Carol :: CAROL-LAPTOP [administrator]

8/30/2013 11:05:59 PM
mbar-log-2013-08-30 (23-05-59).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 251004
Time elapsed: 51 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

**********************************************************

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 3734405120, free: 2012872704

=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 3734405120, free: 2182008832

Downloaded database version: v2013.08.31.01
Downloaded database version: v2013.08.06.01
=======================================
Initializing...
------------ Kernel report ------------
08/30/2013 23:05:48
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\amd_sata.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NAVx64\1309010.00E\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NAVx64\1309010.00E\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\NAVx64\1309010.00E\ccSetx64.sys
\SystemRoot\system32\drivers\NAVx64\1309010.00E\Ironx64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\NAVx64\1309010.00E\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\NAVx64\1309010.00E\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130829.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\rtl8192Ce.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\RtsPStor.sys
\SystemRoot\system32\drivers\usbohci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\amdiox64.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\NAVx64\1309010.00E\SRTSP64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.002\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.002\ENG64.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004598680
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006d\
Lower Device Object: 0xfffffa8004092060
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004598680, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004599040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004598680, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004096040, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa8004092060, DeviceName: \Device\0000006d\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 895A24CC

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 574574592

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 574984192 Numsec = 41834496

Partition 3 type is Other (0xc)
Partition is NOT ACTIVE.
Partition starts at LBA: 616818688 Numsec = 8321024

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished
 
Should I just disable these one by one?
Click to expand...
No, we'll get them at a certain stage.

redtarget.gif
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

redtarget.gif
Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
Something I forgot to mention, in case it matters, is that the mouse pointer has been changed to some kind of custom pointer that is see-through when you mouse over objects.

FYI, ComboFix names its log "log.txt." Here it is:

ComboFix 13-08-30.02 - Carol 08/31/2013 12:27:25.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.2200 [GMT -4:00]
Running from: c:\users\Carol\Desktop\20130830 malware scan logs\20130831\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\program files (x86)\Savepath Deals
c:\program files (x86)\Savepath Deals\GUID.ini
c:\program files (x86)\Savepath Deals\SavepathDeals.pem
c:\program files (x86)\Savepath Deals\SavepathDeals.safariextz
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\chrome.manifest
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\activity.js
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\couponsapp.js
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\couponsapp.xul
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\intextSB.js
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\install.rdf
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\local\jquery-1.7.1.min.js
c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\savepathdeals@savepathdeals.com.xpi
c:\program files (x86)\Savepath Deals\SavepathDeals\activity.js
c:\program files (x86)\Savepath Deals\SavepathDeals\background.html
c:\program files (x86)\Savepath Deals\SavepathDeals\background.js
c:\program files (x86)\Savepath Deals\SavepathDeals\background_intext.js
c:\program files (x86)\Savepath Deals\SavepathDeals\content.js
c:\program files (x86)\Savepath Deals\SavepathDeals\content_intext.js
c:\program files (x86)\Savepath Deals\SavepathDeals\jquery-1.7.1.min.js
c:\program files (x86)\Savepath Deals\SavepathDeals\manifest.json
c:\program files (x86)\Savepath Deals\SavepathDeals\savepathdeals.js
c:\program files (x86)\Savepath Deals\uicon.ico
c:\program files (x86)\Savepath Deals\uninst000.exe
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\addon.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\amazon_ie.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.cfg
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabUninstaller.exe
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DT.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\ebay_ie.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\facebook_ie.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\search_ie.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\searchhere.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\twitter_ie.ico
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\uninstalldt.exe
c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\wikipedia_ie.ico
c:\users\Carol\GoToAssistDownloadHelper.exe
.
.
((((((((((((((((((((((((( Files Created from 2013-07-28 to 2013-08-31 )))))))))))))))))))))))))))))))
.
.
2013-08-31 16:38 . 2013-08-31 16:38--------d-----w-c:\users\Default\AppData\Local\temp
2013-08-31 03:05 . 2013-08-31 03:58--------d-----w-c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-30 16:38 . 2013-08-30 16:38--------d-----w-c:\users\Carol\AppData\Roaming\Malwarebytes
2013-08-30 16:38 . 2013-08-30 16:38--------d-----w-c:\programdata\Malwarebytes
2013-08-30 16:38 . 2013-04-04 18:5025928----a-w-c:\windows\system32\drivers\mbam.sys
2013-08-30 16:38 . 2013-08-30 16:38--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
2013-08-24 18:21 . 2013-08-24 18:21--------d-----w-c:\program files (x86)\FileOpenerPro
2013-08-24 18:21 . 2013-08-26 23:21--------d-----w-c:\program files (x86)\MyPC Backup
2013-08-24 18:20 . 2013-08-24 18:20--------d-----w-c:\users\Carol\AppData\Local\WeatherBug
2013-08-24 18:20 . 2013-08-24 18:20--------d-----w-c:\users\Carol\AppData\Roaming\WeatherBug
2013-08-24 18:20 . 2013-08-24 18:20--------d-----w-c:\program files (x86)\AWS
2013-08-24 18:19 . 2013-08-24 18:19--------d-----w-c:\program files (x86)\File Type Helper
2013-08-24 18:18 . 2013-08-30 17:06--------d-----w-c:\program files (x86)\SPDUpdater
2013-08-24 18:18 . 2013-08-30 17:06--------d-----w-c:\program files (x86)\SearchProtect
2013-08-24 18:18 . 2013-08-30 17:06--------d-----w-c:\users\Carol\AppData\Roaming\SearchProtect
2013-08-24 18:17 . 2013-08-24 18:17--------d-----w-c:\program files (x86)\MixiDJ_V30
2013-08-24 18:12 . 2013-08-24 18:12--------d-----w-c:\users\Carol\AppData\Local\IAC
2013-08-24 18:11 . 2013-08-24 18:11--------d-----w-c:\users\Carol\AppData\Roaming\Optimizer Pro
2013-08-24 18:07 . 2013-08-31 16:37--------d-----w-c:\users\Carol\AppData\Roaming\DefaultTab
2013-08-24 18:06 . 2013-08-24 18:06--------d-----w-c:\program files (x86)\SaveValet
2013-08-24 18:06 . 2013-08-24 18:06--------d-----w-c:\users\Carol\AppData\Local\Programs
2013-08-24 18:06 . 2013-08-24 18:06--------d-----w-c:\program files (x86)\Browsersafeguard
2013-08-24 18:06 . 2013-08-30 17:04--------d-----w-c:\users\Carol\AppData\Local\SwvUpdater
2013-08-24 18:05 . 2013-08-24 18:05--------d-----w-c:\program files (x86)\Conduit
2013-08-24 18:05 . 2013-08-24 18:17--------d-----w-c:\users\Carol\AppData\Local\Conduit
2013-08-24 17:51 . 2013-08-24 17:51--------d-----w-c:\users\Carol\AppData\Local\MapsGalaxy_39
2013-08-24 17:51 . 2013-08-24 17:51--------d-----w-c:\program files (x86)\MapsGalaxy_39
2013-08-15 14:29 . 2013-07-26 05:131084928----a-w-c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-08-15 14:29 . 2013-07-26 05:1253760----a-w-c:\windows\system32\jsproxy.dll
2013-08-15 14:29 . 2013-07-26 03:13817664----a-w-c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-08-15 14:29 . 2013-07-26 03:12108032----a-w-c:\program files (x86)\Internet Explorer\jsdebuggeride.dll
2013-08-15 14:29 . 2013-07-26 05:132241024----a-w-c:\windows\system32\wininet.dll
2013-08-15 14:29 . 2013-07-26 03:131767936----a-w-c:\windows\SysWow64\wininet.dll
2013-08-15 14:29 . 2013-07-26 05:1215405056----a-w-c:\windows\system32\ieframe.dll
2013-08-15 14:29 . 2013-07-26 05:1219239424----a-w-c:\windows\system32\mshtml.dll
2013-08-14 22:59 . 2013-07-19 01:582048----a-w-c:\windows\system32\tzres.dll
2013-08-14 22:59 . 2013-07-19 01:412048----a-w-c:\windows\SysWow64\tzres.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-21 21:38 . 2012-09-02 20:48692104----a-w-c:\windows\SysWow64\FlashPlayerApp.exe
2013-08-21 21:38 . 2011-10-15 06:0671048----a-w-c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-15 02:08 . 2012-09-01 01:5378161360----a-w-c:\windows\system32\MRT.exe
2013-07-16 18:14 . 2013-07-16 18:14719360----a-w-c:\windows\SysWow64\mshtmlmedia.dll
2013-07-16 18:14 . 2013-07-16 18:14523264----a-w-c:\windows\SysWow64\vbscript.dll
2013-07-16 18:14 . 2013-07-16 18:14226304----a-w-c:\windows\system32\elshyph.dll
2013-07-16 18:14 . 2013-07-16 18:14185344----a-w-c:\windows\SysWow64\elshyph.dll
2013-07-16 18:14 . 2013-07-16 18:14158720----a-w-c:\windows\SysWow64\msls31.dll
2013-07-16 18:14 . 2013-07-16 18:14150528----a-w-c:\windows\SysWow64\iexpress.exe
2013-07-16 18:14 . 2013-07-16 18:14138752----a-w-c:\windows\SysWow64\wextract.exe
2013-07-16 18:14 . 2013-07-16 18:141054720----a-w-c:\windows\system32\MsSpellCheckingFacility.exe
2013-07-16 18:14 . 2013-07-16 18:1497280----a-w-c:\windows\system32\mshtmled.dll
2013-07-16 18:14 . 2013-07-16 18:1492160----a-w-c:\windows\system32\SetIEInstalledDate.exe
2013-07-16 18:14 . 2013-07-16 18:14905728----a-w-c:\windows\system32\mshtmlmedia.dll
2013-07-16 18:14 . 2013-07-16 18:1481408----a-w-c:\windows\system32\icardie.dll
2013-07-16 18:14 . 2013-07-16 18:1477312----a-w-c:\windows\system32\tdc.ocx
2013-07-16 18:14 . 2013-07-16 18:14762368----a-w-c:\windows\system32\ieapfltr.dll
2013-07-16 18:14 . 2013-07-16 18:1473728----a-w-c:\windows\SysWow64\SetIEInstalledDate.exe
2013-07-16 18:14 . 2013-07-16 18:1462976----a-w-c:\windows\system32\pngfilt.dll
2013-07-16 18:14 . 2013-07-16 18:1461952----a-w-c:\windows\SysWow64\tdc.ocx
2013-07-16 18:14 . 2013-07-16 18:14599552----a-w-c:\windows\system32\vbscript.dll
2013-07-16 18:14 . 2013-07-16 18:1452224----a-w-c:\windows\system32\msfeedsbs.dll
2013-07-16 18:14 . 2013-07-16 18:1451200----a-w-c:\windows\system32\imgutil.dll
2013-07-16 18:14 . 2013-07-16 18:1448640----a-w-c:\windows\SysWow64\mshtmler.dll
2013-07-16 18:14 . 2013-07-16 18:1448640----a-w-c:\windows\system32\mshtmler.dll
2013-07-16 18:14 . 2013-07-16 18:14452096----a-w-c:\windows\system32\dxtmsft.dll
2013-07-16 18:14 . 2013-07-16 18:14441856----a-w-c:\windows\system32\html.iec
2013-07-16 18:14 . 2013-07-16 18:1438400----a-w-c:\windows\SysWow64\imgutil.dll
2013-07-16 18:14 . 2013-07-16 18:14361984----a-w-c:\windows\SysWow64\html.iec
2013-07-16 18:14 . 2013-07-16 18:14281600----a-w-c:\windows\system32\dxtrans.dll
2013-07-16 18:14 . 2013-07-16 18:1427648----a-w-c:\windows\system32\licmgr10.dll
2013-07-16 18:14 . 2013-07-16 18:14270848----a-w-c:\windows\system32\iedkcs32.dll
2013-07-16 18:14 . 2013-07-16 18:14247296----a-w-c:\windows\system32\webcheck.dll
2013-07-16 18:14 . 2013-07-16 18:14235008----a-w-c:\windows\system32\url.dll
2013-07-16 18:14 . 2013-07-16 18:1423040----a-w-c:\windows\SysWow64\licmgr10.dll
2013-07-16 18:14 . 2013-07-16 18:14216064----a-w-c:\windows\system32\msls31.dll
2013-07-16 18:14 . 2013-07-16 18:14197120----a-w-c:\windows\system32\msrating.dll
2013-07-16 18:14 . 2013-07-16 18:14173568----a-w-c:\windows\system32\ieUnatt.exe
2013-07-16 18:14 . 2013-07-16 18:14167424----a-w-c:\windows\system32\iexpress.exe
2013-07-16 18:14 . 2013-07-16 18:141509376----a-w-c:\windows\system32\inetcpl.cpl
2013-07-16 18:14 . 2013-07-16 18:14149504----a-w-c:\windows\system32\occache.dll
2013-07-16 18:14 . 2013-07-16 18:14144896----a-w-c:\windows\system32\wextract.exe
2013-07-16 18:14 . 2013-07-16 18:141441280----a-w-c:\windows\SysWow64\inetcpl.cpl
2013-07-16 18:14 . 2013-07-16 18:141400416----a-w-c:\windows\system32\ieapfltr.dat
2013-07-16 18:14 . 2013-07-16 18:1413824----a-w-c:\windows\system32\mshta.exe
2013-07-16 18:14 . 2013-07-16 18:14137216----a-w-c:\windows\SysWow64\ieUnatt.exe
2013-07-16 18:14 . 2013-07-16 18:14136192----a-w-c:\windows\system32\iepeers.dll
2013-07-16 18:14 . 2013-07-16 18:14135680----a-w-c:\windows\system32\IEAdvpack.dll
2013-07-16 18:14 . 2013-07-16 18:1412800----a-w-c:\windows\SysWow64\mshta.exe
2013-07-16 18:14 . 2013-07-16 18:1412800----a-w-c:\windows\system32\msfeedssync.exe
2013-07-16 18:14 . 2013-07-16 18:14110592----a-w-c:\windows\SysWow64\IEAdvpack.dll
2013-07-16 18:14 . 2013-07-16 18:14102912----a-w-c:\windows\system32\inseng.dll
2013-07-09 04:45 . 2013-08-14 22:5844032----a-w-c:\windows\apppatch\acwow64.dll
2013-06-05 03:34 . 2013-07-10 19:493153920----a-w-c:\windows\system32\win32k.sys
2013-06-04 06:00 . 2013-07-10 19:49624128----a-w-c:\windows\system32\qedit.dll
2013-06-04 04:53 . 2013-07-10 19:49509440----a-w-c:\windows\SysWow64\qedit.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{1122b43d-30ee-403f-9bfa-3cc99b0caddd}]
2013-07-17 08:53226592----a-w-c:\program files (x86)\MixiDJ_V30\prxtbMixi.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{1e91a655-bb4b-4693-a05e-2edebc4c9d89}]
2013-08-24 17:51712264----a-w-c:\progra~2\MAPSGA~2\bar\1.bin\39bar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{71c1d63a-c944-428a-a5bd-ba513190e5d2}]
2013-08-24 17:5162864----a-w-c:\program files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}]
2013-01-14 20:46318976----a-w-c:\program files (x86)\SaveValet\ie\SaveValetIE_32.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{364ea597-e728-4ce4-bb4a-ed846ef47970}"= "c:\program files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll" [2013-08-24 712264]
"{1122b43d-30ee-403f-9bfa-3cc99b0caddd}"= "c:\program files (x86)\MixiDJ_V30\prxtbMixi.dll" [2013-07-17 226592]
.
[HKEY_CLASSES_ROOT\clsid\{364ea597-e728-4ce4-bb4a-ed846ef47970}]
.
[HKEY_CLASSES_ROOT\clsid\{1122b43d-30ee-403f-9bfa-3cc99b0caddd}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BrowserSafeguard"="c:\program files (x86)\Browsersafeguard\Browsersafeguard.exe" [2013-08-19 559616]
"Weather"="c:\program files (x86)\AWS\WeatherBug\Weather.exe" [2012-11-20 1653760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-09-28 343168]
"HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-10-08 169528]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"VERIZONDM"="c:\program files (x86)\VERIZONDM\bin\sprtcmd.exe" [2012-08-07 206120]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
"MapsGalaxy Search Scope Monitor"="c:\progra~2\MAPSGA~2\bar\1.bin\39srchmn.exe" [2013-08-24 44784]
"MapsGalaxy_39 Browser Plugin Loader"="c:\progra~2\MAPSGA~2\bar\1.bin\39brmon.exe" [2013-08-24 30096]
.
c:\users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe [2013-7-1 1945128]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"SoftwareSASGeneration"= 3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 BackupStack;Computer Backup (MyPC Backup);c:\program files (x86)\MyPC Backup\BackupStack.exe;c:\program files (x86)\MyPC Backup\BackupStack.exe [x]
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 CrossLoopService;CrossLoop Service;c:\users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe;c:\users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 tvnserver;TightVNC Server;c:\users\Carol\AppData\Local\CrossLoop\tvnserver.exe;c:\users\Carol\AppData\Local\CrossLoop\tvnserver.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1309010.00E\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1309010.00E\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [x]
S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAVx64\1309010.00E\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1309010.00E\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1309010.00E\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NAVx64\1309010.00E\SYMNETS.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [x]
S2 MapsGalaxy_39Service;MapsGalaxyService;c:\progra~2\MAPSGA~2\bar\1.bin\39barsvc.exe;c:\progra~2\MAPSGA~2\bar\1.bin\39barsvc.exe [x]
S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe;c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe [x]
S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe;c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe [x]
S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe;c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe [x]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys;c:\windows\SYSNATIVE\DRIVERS\amdiox64.sys [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-30 15:551177552----a-w-c:\program files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-02 21:38]
.
2013-08-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 15:01]
.
2013-08-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 15:01]
.
2013-08-29 c:\windows\Tasks\HPCeeScheduleForCarol.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}]
2013-01-14 20:46379392----a-w-c:\program files (x86)\SaveValet\ie\SaveValetIE_64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-05-27 1128448]
"SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-09-30 43320]
"MapsGalaxy Home Page Guard 64 bit"="c:\progra~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe" [2013-08-24 548936]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:49156;https=127.0.0.1:49156
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM_Wow6432Node-ActiveSetup-{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-DefaultTab - c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\uninstalldt.exe
AddRemove-Savepath Deals - c:\program files (x86)\Savepath Deals\uninst000.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-31 12:41:58
ComboFix-quarantined-files.txt 2013-08-31 16:41
.
Pre-Run: 235,762,077,696 bytes free
Post-Run: 238,135,713,792 bytes free
.
- - End Of File - - B4468A886019AF032D02DE7BC5BEC5C0
A36C5E4F47E84449FF07ED3517B43A31
 
One more thing - on restart, once the desktop comes up, something appears on the taskbar for a few seconds that says "Proxy xxxx" (I forget the next word) and then disappears. After that, WeatherBug and that bogus Backup dialog open.
 
Thanks for all info :)

redtarget.gif
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

redtarget.gif
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

redtarget.gif
Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
OK - here are the logs:

# AdwCleaner v3.001 - Report created 31/08/2013 at 14:41:43
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Carol - CAROL-LAPTOP
# Running from : C:\Users\Carol\Desktop\20130830 malware scan logs\20130831\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : BackupStack

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Savepath Deals
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\mapsgalaxy_39
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\SaveValet
Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Program Files (x86)\SPDUpdater
Folder Deleted : C:\Program Files (x86)\MixiDJ_V30
Folder Deleted : C:\Users\Carol\AppData\Local\Conduit
Folder Deleted : C:\Users\Carol\AppData\Local\iac
Folder Deleted : C:\Users\Carol\AppData\Local\mapsgalaxy_39
Folder Deleted : C:\Users\Carol\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\Carol\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Carol\AppData\LocalLow\iac
Folder Deleted : C:\Users\Carol\AppData\LocalLow\mapsgalaxy_39
Folder Deleted : C:\Users\Carol\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Carol\AppData\LocalLow\MixiDJ_V30
Folder Deleted : C:\Users\Carol\AppData\LocalLow\WhiteSmoke_New
Folder Deleted : C:\Users\Carol\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Carol\AppData\Roaming\optimizer pro
Folder Deleted : C:\Users\Carol\AppData\Roaming\SearchProtect
Folder Deleted : C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
File Deleted : C:\END
File Deleted : C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
File Deleted : C:\Users\Carol\Desktop\MyPC Backup.lnk
File Deleted : C:\Users\Carol\Desktop\Optimizer Pro.lnk

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [39ffxtbr@MapsGalaxy_39.com]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@MapsGalaxy_39.com/Plugin
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MapsGalaxy Search Scope Monitor]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MapsGalaxy_39 Browser Plugin Loader]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DAA6D527-6513-453E-A4E6-DA2BFA6C7A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DAA6D527-6513-453E-A4E6-DA2BFA6C7A75}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DAA6D527-6513-453E-A4E6-DA2BFA6C7A75}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{52907645-2EF9-41B8-A9B9-1FE6BCF143E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2517DB48-EE7A-46A6-AF45-994449F94AAE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ECF8000E-2CCE-41A7-87F2-10C8F0FDAE49}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CD5DCC99-4CC1-4FFC-BD61-837AD921845D}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\MapsGalaxy_39
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\SocialBit
Key Deleted : HKCU\Software\spd
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\MapsGalaxy_39
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\MixiDJ_V30
Key Deleted : HKCU\Software\AppDataLow\Software\WhiteSmoke_New
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\MapsGalaxy_39
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\spd
Key Deleted : HKLM\Software\MixiDJ_V30
Key Deleted : HKLM\Software\WhiteSmoke_New
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Savepath Deals
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MixiDJ_V30 Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Google Chrome v29.0.1547.62

[ File : C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [9509 octets] - [31/08/2013 14:40:01]
AdwCleaner[S0].txt - [8838 octets] - [31/08/2013 14:41:43]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8898 octets] ##########

****************************************************************************


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.6 (08.30.2013:1)
OS: Windows 7 Home Premium x64
Ran by Carol on Sat 08/31/2013 at 14:45:28.16
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully stopped: [Service] mapsgalaxy_39service
Successfully deleted: [Service] mapsgalaxy_39service



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.FeedManager
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.FeedManager.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLMenu
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLMenu.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLPanel
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLPanel.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.MultipleButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.MultipleButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.PseudoTransparentPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.PseudoTransparentPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.Radio
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.Radio.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.RadioSettings
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.RadioSettings.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ScriptButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ScriptButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SettingsPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SettingsPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ThirdPartyInstaller
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ThirdPartyInstaller.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.UrlAlertButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.UrlAlertButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.XMLSessionPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.XMLSessionPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.DynamicBarButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.DynamicBarButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncher
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncher.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncherSettings
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncherSettings.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1241CEBD-9777-4BC6-AAE5-2A77E25DB246}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{173A5778-34BF-48A2-8A5E-6963CE922FED}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1796EC91-D094-4A5F-B681-E16015D1CEAC}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{26842A09-FFA8-4E2C-AE12-0C80F01C3295}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{364EA597-E728-4CE4-BB4A-ED846EF47970}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{37ED966D-4D0E-4D66-9633-BEA542C92860}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4B7D0B0C-CFF3-49C5-9BC3-FFABC031C822}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4F28FA5F-7D15-4753-B4FC-D548A0F02BFB}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{5E1BDCF6-DD5F-4DD3-8783-B1454AEF1830}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{71C1D63A-C944-428A-A5BD-BA513190E5D2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{7D4DFAF7-F2CE-4C91-91A4-514C9612914D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{9B58A6CE-B337-43D5-9C2F-8C6D92FBA094}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A083C35D-61A9-4625-BBB6-FB54E71B8527}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A35FF019-6DBE-4044-B080-6F3FA78A947F}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{B70E008C-967B-4104-BC7B-6F7C77DBC38D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{C4A25B73-8EF5-4282-9D21-C8920DD577A1}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{CAE88E60-CEA5-4FCB-B611-54EA6305D8AB}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DB1384D8-1BDA-4C8D-A743-E9CA671FEB00}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{E045DF14-BF1D-405C-A37B-A75C1551AD17}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F0F12903-DE76-4DF7-BCDC-0A0689151189}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F3477E9D-D2F6-49F0-9B23-854D7958D07E}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\savevalet_ie
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3298566
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9C2CC935-4995-4C55-B10A-B2F6060B6345}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BB0BD1C1-C1BD-4048-9B36-C9459BB29792}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{71C1D63A-C944-428A-A5BD-BA513190E5D2}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Carol\appdata\locallow\fast free converter"
Failed to delete: [Folder] "C:\Program Files (x86)\browsersafeguard"
Successfully deleted: [Folder] "C:\Program Files (x86)\file type helper"
Successfully deleted: [Folder] "C:\Program Files (x86)\fileopenerpro"
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{08C0C6BD-E53F-451F-B2AE-8217BE800E77}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{0C4E3B68-2109-4928-AB2B-ECCC853989C1}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{10E98993-7F58-46F1-A479-A59428F1866F}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{1101A426-4B89-4E38-994C-38ED4F0F5131}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{184B8A0B-7507-4AD5-A59E-2C665D71ADB1}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{1E681822-F3C6-490B-B1E7-3D5BE4301638}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{289F2EE2-7A64-48CB-A330-2FE23CDA8098}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{34318541-82BE-4655-A225-D7E874324266}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{38016498-F545-41C9-BD23-9FC24208154E}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{3A8111EF-EE11-4A87-BCE5-61AA56A81615}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{3D1146A7-A82A-4206-A158-D5578D53FA82}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{3DC510E2-65BB-415D-BC86-88FC2BECCDC1}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{444D5710-E5A0-49F8-A492-B4B747B6BE9C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{54D6ECBE-8ECD-4347-96E6-098FFA6FE43F}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{59350BFD-B12B-47DD-9788-6DFC8AD2657C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{5A9AE4E2-B4BF-4714-901F-3DA9532CA50F}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{5CEE391C-D4FC-446C-8BBA-280A7483F047}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{5D193E9D-A752-4954-AFEA-6589D6F53515}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{676FD733-05CF-47B3-BBFE-E5DB3C1A27CF}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{6A15A15D-6BC1-42B2-A5E9-152FCCDCD401}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{74202F69-0915-4E07-BFB7-FD6F4BC7024F}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{74714B69-C345-4D77-AE89-A85BDB3993FB}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{7F1382C1-EA63-4C36-B9C6-A239445FFE6C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{8158C93B-4708-4BF8-A98C-966F4A140C78}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{88616225-F6D0-4299-8012-C95583D5C5DB}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{8D89268D-D424-4384-A0C4-F92B14C02EC5}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{9FA7556F-5918-4AAC-A79C-79B8BE5D74ED}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{A3A95D1A-D138-4B1B-AA51-F52E68850F7C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{AC88B7A4-08BD-467D-997A-1FA97E30079C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{B0EFC6F6-128B-41F8-A1E0-1900C3F8583F}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{B179FFD3-1F0C-44F6-BD0B-D5C385576F4B}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{BBEBA6E4-01EF-442B-819E-9587E3D4AC8A}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{BF9F9095-665E-4831-BBA7-D6E0D4E45FDD}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{DC72D1BA-C75A-4345-92BB-21B7DF31238C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{E08589C0-1B5A-4DCE-A88B-2AA9BB599B43}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{E94147F6-8776-44C9-B6DF-8164A82B616C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{F311FB3D-1D63-4640-98A2-E8C45217974C}
Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{FFFC377D-B197-4E8C-ABF9-7BA37139AAFA}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 08/31/2013 at 14:56:32.16
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
********************************************************************

OTL logfile created on: 8/31/2013 2:59:13 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carol\Desktop\20130830 malware scan logs\20130831
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.48 Gb Total Physical Memory | 2.38 Gb Available Physical Memory | 68.31% Memory free
6.95 Gb Paging File | 5.66 Gb Available in Paging File | 81.33% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 273.98 Gb Total Space | 222.29 Gb Free Space | 81.13% Space Free | Partition Type: NTFS
Drive D: | 19.95 Gb Total Space | 2.16 Gb Free Space | 10.83% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

Computer Name: CAROL-LAPTOP | User Name: Carol | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/08/31 14:35:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Carol\Desktop\20130830 malware scan logs\20130831\OTL.exe
PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (BrowserSafeguard) -- C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
PRC - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/11/20 15:30:38 | 001,653,760 | R--- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
PRC - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
PRC - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
PRC - [2012/08/07 08:01:46 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
PRC - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe
PRC - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
PRC - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe
PRC - [2011/10/07 22:10:48 | 000,169,528 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
PRC - [2011/09/28 18:42:14 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2011/08/19 17:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe


========== Modules (No Company Name) ==========

MOD - [2013/08/15 16:13:08 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\28ea347a952d20959ac6ae02d7457d39\System.Windows.Forms.ni.dll
MOD - [2013/08/15 16:12:50 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/08/15 10:48:54 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/08/15 10:48:45 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\8f7d83126a3cf283e5ac97f2d6d99f12\System.Configuration.ni.dll
MOD - [2013/08/15 10:48:43 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/07/10 17:15:44 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/09/28 22:12:18 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2011/09/28 09:19:38 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2011/05/27 15:06:16 | 000,301,568 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2013/08/21 17:38:34 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/08/07 17:32:52 | 000,117,656 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/07/30 16:41:32 | 000,346,696 | ---- | M] (Verizon) [Auto | Running] -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe -- (IHA_MessageCenter)
SRV - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/09/27 12:55:16 | 000,086,528 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe -- (tgsrvc_verizondm)
SRV - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe -- (sprtsvc_verizondm)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe -- (NAV)
SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) [Auto | Running] -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe -- (CrossLoopService)
SRV - [2011/06/28 21:12:08 | 002,413,056 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/07/21 07:50:26 | 000,814,080 | ---- | M] (GlavSoft LLC.) [On_Demand | Stopped] -- C:\Users\Carol\AppData\Local\CrossLoop\tvnserver.exe -- (tvnserver)
SRV - [2010/03/18 16:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/08 11:51:24 | 001,037,824 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/09/03 15:48:49 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/09/01 11:19:06 | 000,878,184 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)
DRV:64bit: - [2012/07/05 22:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/07/05 22:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/06/07 00:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ccsetx64.sys -- (ccSet_NAV)
DRV:64bit: - [2012/05/21 21:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/04/17 22:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/04/17 22:13:22 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symds64.sys -- (SymDS)
DRV:64bit: - [2012/04/17 21:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/15 01:45:36 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/10/15 01:45:36 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/09/28 22:52:48 | 010,210,304 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/09/28 21:34:54 | 000,317,952 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/08/18 08:44:46 | 000,053,376 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2011/06/17 07:08:26 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2011/06/17 07:08:24 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2011/06/09 22:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/05/30 20:03:34 | 000,338,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2011/05/27 15:06:16 | 000,528,384 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2011/03/30 18:46:46 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2011/01/27 01:35:26 | 000,425,064 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/07/28 12:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2010/02/18 12:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2013/08/29 11:02:33 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.009\ex64.sys -- (NAVEX15)
DRV - [2013/08/29 11:02:32 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.009\eng64.sys -- (NAVENG)
DRV - [2013/08/27 12:44:20 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2013/08/27 12:44:20 | 000,140,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/08/13 21:30:18 | 000,520,280 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSviA64.sys -- (IDSVia64)
DRV - [2013/05/31 12:58:18 | 001,393,240 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}: "URL" = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7GZGN_enUS499
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49156;https=127.0.0.1:49156


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.21.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\IPSFFPlgn\ [2012/11/25 15:16:48 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins

[2012/09/01 12:56:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Extensions
[2013/08/24 14:18:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions
[2013/08/24 14:18:45 | 000,000,000 | ---D | M] (Savepath Deals) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions\savepathdeals@savepathdeals.com

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:eek:mniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Java(TM) Platform SE 7 U21 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: MindSpark Toolbar Platform Plugin Stub (Enabled) = C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\NP39Stub.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Java Deployment Toolkit 7.0.210.11 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
CHR - Extension: Google Docs = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Chrome In-App Payments service = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.10_0\
CHR - Extension: Gmail = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2013/08/31 12:38:29 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Save Valet) - {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_64.dll File not found
O2 - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {364ea597-e728-4ce4-bb4a-ed846ef47970} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [MapsGalaxy Home Page Guard 64 bit] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe" File not found
O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [VERIZONDM] C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)
O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Main present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SoftwareSASGeneration = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://hp.digitalriver.com/DRHM/sto...sPage&SiteID=hpappli&Locale=en_US&keywords=%w
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Find Software on HP Download Store (Microsoft Corporation)
O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O13 - gopher Prefix: missing
O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{728A1BCE-0DE1-47A3-82F4-19DFF59A9FB8}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7B1A2DE4-388C-43F4-8391-425410855288}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18:64bit: - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18:64bit: - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18 - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18 - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/08/31 14:45:23 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/08/31 14:39:39 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/08/31 12:42:11 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/08/31 12:25:06 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/08/31 12:25:05 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/08/31 12:25:05 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/08/31 12:23:26 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/08/31 12:22:57 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/08/30 23:05:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/08/30 22:54:20 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\RK_Quarantine
[2013/08/30 13:05:22 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\20130830 malware scan logs
[2013/08/30 12:38:41 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Malwarebytes
[2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/08/30 12:38:27 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/08/30 12:38:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/08/30 11:55:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2013/08/29 21:24:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Vz In-Home Agent
[2013/08/24 14:20:45 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\WeatherBug
[2013/08/24 14:20:43 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\WeatherBug
[2013/08/24 14:20:37 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WeatherBug
[2013/08/24 14:20:37 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AWS
[2013/08/24 14:06:33 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\Programs
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Browsersafeguard
[2013/08/22 11:38:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Verizon

========== Files - Modified Within 30 Days ==========

[2013/08/31 14:51:10 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/08/31 14:51:10 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/08/31 14:43:46 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/08/31 14:43:21 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/08/31 14:43:13 | 2800,803,840 | -HS- | M] () -- C:\hiberfil.sys
[2013/08/31 14:38:02 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/08/31 14:29:29 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/08/31 12:38:29 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/08/31 00:22:59 | 000,002,010 | -H-- | M] () -- C:\Users\Carol\Documents\Default.rdp
[2013/08/30 17:17:50 | 000,778,834 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/08/30 17:17:50 | 000,660,318 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/08/30 17:17:50 | 000,121,214 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/08/30 13:07:20 | 000,002,279 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/08/30 11:55:49 | 000,002,255 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/08/29 21:24:57 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
[2013/08/28 21:07:27 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForCarol.job
[2013/08/24 14:20:39 | 000,000,808 | ---- | M] () -- C:\Users\Carol\Desktop\WeatherBug.lnk
[2013/08/24 14:07:50 | 000,000,258 | RHS- | M] () -- C:\Users\Carol\ntuser.pol
[2013/08/07 17:32:56 | 000,002,110 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk

========== Files Created - No Company Name ==========

[2013/08/31 12:25:06 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/08/31 12:25:06 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/08/31 12:25:05 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/08/31 12:25:05 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/08/31 12:25:05 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/08/30 11:55:49 | 000,002,279 | ---- | C] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/08/30 11:55:49 | 000,002,255 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/08/29 21:24:57 | 000,001,117 | ---- | C] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
[2013/08/24 14:20:39 | 000,000,808 | ---- | C] () -- C:\Users\Carol\Desktop\WeatherBug.lnk
[2013/08/24 14:07:50 | 000,000,258 | RHS- | C] () -- C:\Users\Carol\ntuser.pol
[2012/09/03 12:57:36 | 000,205,371 | ---- | C] () -- C:\Windows\hpwins26.dat.temp
[2012/09/03 12:57:36 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat.temp
[2012/09/03 12:34:05 | 000,204,431 | ---- | C] () -- C:\Windows\hpwins26.dat
[2012/09/03 12:34:05 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat
[2012/03/24 04:26:20 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2012/03/24 04:23:54 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2012/03/24 04:19:34 | 000,773,050 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/09/28 09:49:36 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\OpenVideo.dll
[2011/09/06 15:34:28 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/04/19 19:20:22 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Dropbox
[2012/09/01 14:57:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\OpenOffice.org
[2012/08/31 20:30:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Synaptics
[2012/09/06 13:39:25 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\TechWizard
[2012/09/01 12:56:13 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Thunderbird
[2013/08/24 14:20:43 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\WeatherBug
[2012/11/08 18:25:02 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



< End of report >


********************************************************************
 
OTL Extras logfile created on: 8/31/2013 2:59:13 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carol\Desktop\20130830 malware scan logs\20130831
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.48 Gb Total Physical Memory | 2.38 Gb Available Physical Memory | 68.31% Memory free
6.95 Gb Paging File | 5.66 Gb Available in Paging File | 81.33% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 273.98 Gb Total Space | 222.29 Gb Free Space | 81.13% Space Free | Partition Type: NTFS
Drive D: | 19.95 Gb Total Space | 2.16 Gb Free Space | 10.83% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

Computer Name: CAROL-LAPTOP | User Name: Carol | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0EA0DDC6-2F12-4F19-A1D0-2C900BBC59C6}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{19E35634-8415-4D4E-887A-0F8CCF75641F}" = lport=50000 | protocol=17 | dir=in | name=iha_messagecenter |
"{29CB5C89-3EEA-468D-8D8D-67E37BF56FA1}" = rport=139 | protocol=6 | dir=out | app=system |
"{3A68D97F-DF44-4F3B-8169-E99BDB5E61A0}" = lport=50000 | protocol=17 | dir=in | name=iha_messagecenter |
"{5010F2AC-6FEB-42CA-9526-F2C1C7CE8D6F}" = lport=137 | protocol=17 | dir=in | app=system |
"{51D45FA0-17C3-4A01-BEF6-DCEB484E119D}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{67FA9F43-2368-44E5-91ED-F4B48B273ACA}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{7A31EEAB-4CBF-4098-9505-3284CB47DE81}" = rport=427 | protocol=17 | dir=in | svc=hpslpsvc | app=c:\windows\system32\svchost.exe |
"{7A87CD1D-32A5-4297-A1A7-8D1D5BED89CA}" = rport=137 | protocol=17 | dir=out | app=system |
"{7D738F1C-45A5-468B-B9B5-7C68752EB6BF}" = lport=445 | protocol=6 | dir=in | app=system |
"{9C152CDE-5413-4B4C-B8EE-ECB3A0656758}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{AB19B46C-8519-44B7-9A4F-DFAA7FCE4F83}" = rport=138 | protocol=17 | dir=out | app=system |
"{B4C49D83-BD87-4994-B2B8-15E036CD6705}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{B7A1CE0B-6D58-4A69-9942-3B4912431AAD}" = rport=445 | protocol=6 | dir=out | app=system |
"{BC3952FA-F79B-4830-8E01-AEE33159D76D}" = lport=139 | protocol=6 | dir=in | app=system |
"{EA40F095-B7F3-4E26-BA28-5F9A9EB28C83}" = lport=138 | protocol=17 | dir=in | app=system |
"{F77CFD0A-A9B6-4448-B8A1-7FA5479E4D7B}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0342A63C-81D3-47C9-BEAC-71F8AE78BD8C}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgh.exe |
"{067DF767-9093-46AA-B06A-E55756063C80}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpzwiz01.exe |
"{0892873D-9089-4C41-940A-EC5099FF72CA}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpoews01.exe |
"{0F729EDC-FBB9-4F73-893A-AEF93007A7F6}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{10B06B70-F0BA-40CA-80A9-788EBC015024}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpfccopy.exe |
"{111B79AA-B511-4655-B3BB-03F1627F8A1D}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{1330BB43-B038-4770-BDF0-6866E852B9B0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpiscnapp.exe |
"{1830D01E-C9F1-4889-A85E-833D79CDC798}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgpc01.exe |
"{219257A7-CD6C-4EE0-8D98-3910E817A6A2}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{2E15405D-CD5C-4C3A-8489-C59C01C3C404}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposid01.exe |
"{307E7DC6-3FE4-4787-884E-55A29CBF151F}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\indivdrm.exe |
"{35BA64CD-46AE-4617-9C18-C3DF3119A897}" = dir=in | app=c:\program files (x86)\hp\hp software update\hpwucli.exe |
"{3789597A-4B2F-4C86-8757-0DDA349094F7}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposfx08.exe |
"{3AB500F5-7015-4C5A-BB21-F39446037DCF}" = protocol=17 | dir=in | app=c:\users\carol\appdata\local\crossloop\vncviewer.exe |
"{468D7286-D48D-4350-9402-A78B265EB089}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqfxt08.exe |
"{4B381B98-23B0-4E70-9CE0-794FBB5A930D}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpofxm08.exe |
"{4C39DE89-F165-418B-A09E-0DE5F0C99748}" = protocol=17 | dir=in | app=c:\users\carol\appdata\local\crossloop\tvnserver.exe |
"{587BFD33-9EC4-4849-AA80-3616530FA756}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe |
"{5A18B3B1-F11B-4A9C-B788-1946B2221EFA}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{5D124AE3-C607-4287-AB8D-6F3347574386}" = protocol=6 | dir=in | app=c:\users\carol\appdata\local\crossloop\vncviewer.exe |
"{6FD13E0B-6B8A-4ABD-A35A-70A0F51AFE1C}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpdevicedetection3.exe |
"{72D11655-39F0-4D69-A19D-54B0DDF75587}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\indivdrm.exe |
"{7801BD9C-AA9C-4123-A56A-E3A918C953B0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqkygrp.exe |
"{7988778C-60AB-474D-967B-017FF3174204}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{7B23FF14-25E7-4122-A079-1AE7184A81E3}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpofxs08.exe |
"{89506EA7-7FC1-40DF-962E-DDC89ECB943E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe |
"{9857C19E-4938-4E0E-99FC-618C52B53BFD}" = dir=in | app=c:\program files (x86)\hp\digital imaging\smart web printing\smartwebprintexe.exe |
"{AF66DDF2-FA61-4016-BBA7-9F7FDEFA8165}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
"{D13B9366-10CE-43B0-9FE5-EC157005A9FD}" = dir=in | app=c:\program files (x86)\hp\digital imaging\{e5083d57-d93f-404c-a91f-1c50d67c2beb}\setup\hpznui40.exe |
"{D37322CE-74DD-46D2-A71E-782F2C83E146}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{D9BE13DC-670C-4241-8790-85D30098A35D}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{DAAFF860-28CF-4B3D-BEA3-ABDDBA43DB66}" = protocol=6 | dir=in | app=c:\users\carol\appdata\local\crossloop\tvnserver.exe |
"{DF6E41B3-8863-45AE-9FE7-A916FFED2907}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgplgtupl.exe |
"{EEB35DCF-F8EC-4ADF-AC93-6DF48813EFA5}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
"{F1993E1E-BC36-4CE1-AD00-ED90CB6F2DA9}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgm.exe |
"{F463F9A5-14B5-4963-AD62-E106671621B5}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
"TCP Query User{4B061BEA-9170-4FFB-929C-61E51C746D6A}H:\techwizard.exe" = protocol=6 | dir=in | app=h:\techwizard.exe |
"TCP Query User{B94B6095-639F-41E2-8CDD-73603F4C8510}C:\users\carol\appdata\local\crossloop\crossloopconnect.exe" = protocol=6 | dir=in | app=c:\users\carol\appdata\local\crossloop\crossloopconnect.exe |
"UDP Query User{2AEF7D9A-030C-43AE-B21B-075C3E95C22F}C:\users\carol\appdata\local\crossloop\crossloopconnect.exe" = protocol=17 | dir=in | app=c:\users\carol\appdata\local\crossloop\crossloopconnect.exe |
"UDP Query User{DDDCEE97-5D41-4FF9-9CE6-D2B657F63458}H:\techwizard.exe" = protocol=17 | dir=in | app=h:\techwizard.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}" = Network64
"{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
"{2FD3DC87-EC8D-78D2-1D3A-F4D6E7531BAF}" = AMD Fuel
"{45726347-6D97-4613-9F89-A9635ACBD34D}" = AMD Media Foundation Decoders
"{45E3D837-4855-7F41-A22E-D1D0AEA71EF8}" = AMD Steady Video Plug-In
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime
"{55D55008-E5F6-47D6-B16F-B2A40D4D145F}" = 64 Bit HP CIO Components Installer
"{562608FE-2051-4488-BF22-8CE4C03046AC}" = HP Security Assistant
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6032497A-4479-462B-ADB8-A0A372BB9A23}" = HP Application Assistant
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{ACD449FA-9DF3-779D-DA68-11D486963225}" = AMD Catalyst Install Manager
"{BF1E75D0-E7AF-4BEA-9FBC-567F0C54BDF9}" = HP Launch Box
"{BF92729B-1505-55D8-DAD4-4727CDB02FF6}" = ccc-utility64
"{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{E5083D57-D93F-404C-A91F-1C50D67C2BEB}" = HP Officejet 4500 G510g-m
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"HP Document Manager" = HP Document Manager 2.0
"HP Imaging Device Functions" = HP Imaging Device Functions 13.0
"HP Smart Web Printing" = HP Smart Web Printing 4.5
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 13.0
"HPOCR" = OCR Software by I.R.I.S. 13.0
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"MyPC Backup" = MyPC Backup
"Shop for HP Supplies" = Shop for HP Supplies
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{0535D679-6FFB-2CAB-F7FF-7B05D6D6CAB5}" = CCC Help Chinese Standard
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}" = Scan
"{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore
"{16F1B95A-F813-7600-EFA5-A97CB11222BC}" = CCC Help French
"{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
"{17A5CB1F-712A-41D2-FBBB-4A881EBA9B17}" = CCC Help Polish
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{20DBF540-DF10-0A5C-7443-F139A84CC1F5}" = CCC Help Dutch
"{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}" = DeviceDiscovery
"{21CC6030-B1EA-3E53-DF36-38054A1596B4}" = CCC Help Turkish
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83217021FF}" = Java 7 Update 21
"{28379381-B56A-43e1-B505-3098D82B1C30}" = 4500G510gm_Software_Min
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{297DCADA-86A1-4A42-8A13-66B7D7A09FD2}" = WeatherBug
"{29819186-C15B-D50E-AB2E-8C24E2619273}" = CCC Help Portuguese
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{314F8264-25FB-C833-1017-3A0E0846112C}" = CCC Help Hungarian
"{3167966F-9811-30EF-6093-B7B95E2F19B7}" = Catalyst Control Center Graphics Previews Common
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{346DAD45-38D4-B63C-C372-1E2BC136DE69}" = CCC Help Finnish
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}" = opensource
"{3A83B36C-17B9-4832-445A-7A9DF377BB12}" = CCC Help Swedish
"{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
"{440B915A-0C85-45DB-92AE-75AE14704A64}" = Fax
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{51071D66-D034-4239-94E0-723FCA10B6FE}" = OpenOffice.org 3.4
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{53B17A98-5BF0-40BC-AAFF-850A357975AC}" = HP Quick Launch
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{58A2F6F8-6009-CC35-2A83-DB5F922003DE}" = CCC Help Czech
"{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
"{5E21F3A1-9E84-DC22-1C62-0DB056EC7344}" = CCC Help Japanese
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{675D093B-815D-47FD-AB2C-192EC751E8E2}" = HP Software Framework
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{68A10D12-0D0F-4212-BDE6-D87FAD32A8FA}" = SmartWebPrinting
"{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}" = HPSSupply
"{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
"{6EFD0C42-4CC1-4716-A0CA-21C1A062CF34}" = AMD System Monitor
"{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.1.1
"{7059BDA7-E1DB-442C-B7A1-6144596720A4}" = HP Update
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{741006D1-7B2B-4E33-B2B0-831F282EEF64}" = Blio
"{81C9D048-B677-3CDD-7E20-3AF8DBFC4A0A}" = Catalyst Control Center Localization All
"{834265C4-CDF4-44D3-BD24-31531617EFB8}" = IHA_MessageCenter
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{870163D1-4D3A-198C-5414-889F1F4347AE}" = CCC Help Korean
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore
"{92A51949-EE4C-466D-AAF0-99E74A49A63F}" = DocMgr
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{93335AAC-9F8B-54DF-7DB5-2C98D0DC2111}" = CCC Help Chinese Traditional
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D3D8C60-A55F-4123-B2B9-173F09590E16}" = REALTEK Wireless LAN Driver
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X (10.1.7) MUI
"{AD0AAA4D-9A81-8B10-EB28-3C1372987DE7}" = CCC Help Italian
"{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
"{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}" = Status
"{B4F17D6A-12A3-5403-6050-32A5B4A31F31}" = Catalyst Control Center InstallProxy
"{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}" = HP QuickWeb
"{BC6CB499-9F29-4B41-8B8B-FA7248525256}" = HP Documentation
"{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
"{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}" = 4500G510gm
"{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C55C2A19-BAD2-287A-1D7A-9D5FF5FD526E}" = AMD VISION Engine Control Center
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D46914D5-CA39-1A40-3CEC-9368E9C28568}" = CCC Help Greek
"{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}" = HP Power Manager
"{DBCD5E64-7379-4648-9444-8A6558DCB614}" = HP Recovery Manager
"{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}" = TrayApp
"{DDBFF418-4909-4EB1-81CE-D2111231AE27}" = Verizon Download Manager
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DEA477E5-F916-973D-E1AB-3CDC735FDB58}" = CCC Help Norwegian
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{DF0B357C-5874-47D0-81E7-79AA890B0CE0}" = 4500_G510gm_Help
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E96CAA2A-0244-4A2A-8403-0C3C9534778B}" = ESU for Microsoft Windows 7 SP1
"{EA0E4DD2-7CD7-9583-0BE6-AFF3DF09E3E4}" = CCC Help Thai
"{ED1BD69A-07E3-418C-91F1-D856582581BF}" = HP On Screen Display
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{EE202411-2C26-49E8-9784-1BC1DBF7DE96}" = HP Support Assistant
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{F0A76517-2D1D-8DE3-F3B7-121B6A1990E8}" = CCC Help English
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F30403FF-0146-4633-AAC5-D5CD5C50AE70}" = Catalyst Control Center - Branding
"{F35C5FE9-57EC-9936-5738-D7EB3EA73B28}" = CCC Help Spanish
"{F4708461-A1E0-0657-1FC6-FACFEEA55CBE}" = CCC Help Russian
"{F4EB5AE1-0065-0752-FF11-1E45ABCD443A}" = CCC Help Danish
"{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}" = HP Setup
"{F761359C-9CED-45AE-9A51-9D6605CD55C4}" = Evernote v. 4.2.3
"{FC2150C5-A1AF-6238-9632-E5BB8739C0BC}" = CCC Help German
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Browsersafeguard" = BrowserSafeguard
"CrossLoop_is1" = CrossLoop 2.82
"fileopenerpro" = File Opener Pro
"Google Chrome" = Google Chrome
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"MapsGalaxy_39bar Uninstall Firefox" = MapsGalaxy Firefox Toolbar
"MapsGalaxy_39bar Uninstall Internet Explorer" = MapsGalaxy Internet Explorer Toolbar
"MozBackup" = MozBackup 1.5.1
"Mozilla Thunderbird 17.0.8 (x86 en-US)" = Mozilla Thunderbird 17.0.8 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"NAV" = Norton AntiVirus
"VzInHomeAgent" = Vz In-Home Agent
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"WTA-02fce626-93e7-4747-a0d0-b30296ab8875" = Farmscapes
"WTA-046f3adb-3dd0-4de3-b6b7-43960c73e224" = Mah Jong Medley
"WTA-103094ea-8277-404e-8c2b-4e24afa38b93" = The Treasures of Mystery Island: The Ghost Ship
"WTA-19306e08-d307-4336-b431-2baf7083d0b7" = Penguins!
"WTA-2391bce9-41a7-484c-bf41-5a83231b30de" = Cradle of Rome 2
"WTA-2b6ee581-d6b1-4461-9672-7eeb4e9bcb10" = Letters from Nowhere 2
"WTA-32327094-68e9-46a5-b6f9-1eacbb5c75ec" = FATE
"WTA-50db1726-7109-4fdc-9134-20e67de4deb9" = Zuma's Revenge
"WTA-515f2f6f-fc8d-42ea-960a-02b6cc015e9b" = Hoyle Card Games
"WTA-5793ec2b-bcde-4f4e-bdf7-915b121ef8e2" = Polar Golfer
"WTA-5932db8c-721d-4ed1-bc18-f83c89038bf6" = Virtual Villagers 4 - The Tree of Life
"WTA-6a967852-271e-44f8-9ed5-7f3d3c620d71" = Dora's World Adventure
"WTA-6d03cad0-6474-40e7-8cb1-d58d6adf74b9" = Poker Superstars III
"WTA-6ec6e4b6-246a-42da-88c2-656f2c7f6364" = Torchlight
"WTA-77c48557-07e6-4dbb-a09a-d66940a5fdc2" = Jewel Quest Mysteries: The Seventh Gate Collector's Edition
"WTA-7c2d1a8f-6cd1-41e4-8faa-8ca8ad160af4" = Blackhawk Striker 2
"WTA-86d03529-f28e-4b6e-a0c3-7580c7e03f89" = Final Drive Fury
"WTA-8ba63097-2a65-49b5-9d4d-16aa16cccad5" = Jewel Match 3
"WTA-950cecea-ea88-40cf-90e8-3e80fb37184c" = Luxor HD
"WTA-a7f4fd25-c854-4040-9c39-a0ac6ee48349" = Bejeweled 3
"WTA-b7f704b7-ffac-4f78-aeb4-1f8f04fe8654" = Plants vs. Zombies - Game of the Year
"WTA-db14a1bf-a766-4036-bcbc-98f8efc7f96d" = Chuzzle Deluxe
"WTA-edb6ee1b-e268-49fa-b316-b2516982da2a" = Farm Frenzy
"WTA-efaa8289-94dc-4a53-a745-a383ed68d707" = Polar Bowler
"WTA-f6247d29-5448-4cdf-a2a5-05896a97f02e" = RollerCoaster Tycoon 3: Platinum
"WTA-f9b839b1-a021-44ae-be54-e58818a534d2" = John Deere Drive Green
"Yahoo! Companion" = Yahoo! Toolbar

========== Last 20 Event Log Errors ==========

[ Hewlett-Packard Events ]
Error - 11/19/2012 5:53:18 PM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: 50 TargetSite: Void UpdateAndDetect()

Error - 11/22/2012 3:22:46 PM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: TargetSite: Void UpdateAndDetect()

Error - 11/24/2012 11:40:46 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

Error - 11/25/2012 12:31:46 PM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: TargetSite: Void UpdateAndDetect()

Error - 12/1/2012 10:07:05 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

Error - 12/8/2012 9:25:54 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: TargetSite: Void UpdateAndDetect()

Error - 12/8/2012 3:46:24 PM | Computer Name = Carol-laptop | Source = HPSF.exe | ID = 4000
Description = HP Error ID: -2146233087 Server stack trace: at System.ServiceModel.Channels.ServiceChannel.Call(String
action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String
action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
outs) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage
methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
message) Exception rethrown at [0] Message: The server did not provide a meaningful
reply; this might be caused by a contract mismatch, a premature session shutdown
or an internal server error. StackTrace: Server stack trace: at System.ServiceModel.Channels.ServiceChannel.Call(String
action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String
action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
outs) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage
methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at HP.SupportFramework.Communicator.MessengerComm.IMessengerCommunicator.UpdateTimer()

at HP.SupportAssistant.UI.MessengerCommunication.sendTimerUpdate() Source: mscorlib

Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage,
System.Runtime.Remoting.Messaging.IMessage)

Error - 12/15/2012 11:09:32 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
Version:
06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
Format:
en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

[ HP Software Framework Events ]
Error - 10/15/2011 2:35:38 AM | Computer Name = HV0B8AN6B1UMP | Source = CaslWmi | ID = 5
Description = 2011/10/14 23:35:37.977|0000088C|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception
occurred in querying WMI for WmiMonitorBrightness: 'Not supported '

Error - 10/15/2011 2:35:38 AM | Computer Name = HV0B8AN6B1UMP | Source = CaslWmi | ID = 5
Description = 2011/10/14 23:35:38.632|0000088C|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Error - 8/31/2012 6:06:45 PM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
Description = 2012/08/31 18:06:45.805|00000D88|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Error - 8/31/2012 6:06:46 PM | Computer Name = Carol-laptop | Source = CaslSmBios | ID = 5
Description = 2012/08/31 18:06:46.361|00000D88|Error |[CaslWmi]CommandDiags::A{hpCasl.enReturnCode(System.DateTime&)}|Error
attempting to parse year 0, month 0, day 0: Year, Month, and Day parameters describe
an un-representable DateTime.

Error - 8/31/2012 6:06:48 PM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
Description = 2012/08/31 18:06:48.534|00000BB8|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Error - 8/31/2012 9:16:23 PM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
Description = 2012/08/31 21:16:23.891|00000700|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Error - 9/1/2012 11:07:33 AM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
Description = 2012/09/01 11:07:33.604|0000126C|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Error - 9/1/2012 11:09:27 AM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
Description = 2012/09/01 11:09:27.505|00001530|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Error - 9/1/2012 11:09:31 AM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
Description = 2012/09/01 11:09:31.680|00001714|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state


< End of report >
 
Here's another thing I'm noticing:

When doing a google search, below the google ads, there appear a few more ads with a little icon next to them that say "BSG Ads." When I click on that icon, it takes me to a page that says "Browser Safeguard is your internet security software, yadda yadda yadda. "
 
redtarget.gif
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code: 
:OTL
PRC - [2012/11/20 15:30:38 | 001,653,760 | R--- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
[2013/08/24 14:20:45 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\WeatherBug
[2013/08/24 14:20:43 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\WeatherBug
[2013/08/24 14:20:37 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WeatherBug
[2013/08/24 14:20:39 | 000,000,808 | ---- | M] () -- C:\Users\Carol\Desktop\WeatherBug.lnk
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49156;https=127.0.0.1:49156
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O2:64bit: - BHO: (Save Valet) - {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_64.dll File not found
O3 - HKLM\..\Toolbar: (no name) - {364ea597-e728-4ce4-bb4a-ed846ef47970} - No CLSID value found.
O4:64bit: - HKLM..\Run: [MapsGalaxy Home Page Guard 64 bit] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe" File not found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Browser[COLOR=#000000]Safeguard[/COLOR]
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [Browser[COLOR=#000000]Safeguard[/COLOR]] C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]\Browser[COLOR=#000000]Safeguard[/COLOR].exe (Browser[COLOR=#000000]Safeguard[/COLOR])
PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (Browser[COLOR=#000000]Safeguard[/COLOR]) -- C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]\Browser[COLOR=#000000]Safeguard[/COLOR].exe
 
:Services
 
:Reg
 
:Files
C:\FRST
C:\Program Files (x86)\AWS
C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]
 
:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.
redtarget.gif
Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
Hi, there. I've done the latest things and will post the logs below.

ESET Online Scanner did not find any threats or generate a log.

It appears that most, if not all the crap has been removed. However, the following programs are still listed in the control panel - though I'm not sure they're actually still installed:

weatherbug
file opener pro
mapsgalaxy internet explorer toolbar
mapsgalaxy firefox toolbar
mypc backup
browsersafeguard

Also, I still see the BrowserSafeGuard ads listed in google searches, and the BSG icon in the task bar. Is BSG malware? I'm not sure how it would have gotten on my Grandma's computer in a legitimate way. I certainly didn't put it there, and I'm sure she didn't put it there on purpose. At any rate, I want it gone. How should I get rid of it?

IE 10 no longer has the crap toolbars or addons. And WeatherBug and the bogus PCBackup no longer popup on startup. So, real progress has been made.

Thank you.

*****************************************************

All processes killed
========== OTL ==========
No active process named Weather.exe was found!
Registry value HKEY_USERS\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Run\\Weather deleted successfully.
C:\Program Files (x86)\AWS\WeatherBug\Weather.exe moved successfully.
C:\Users\Carol\AppData\Local\WeatherBug folder moved successfully.
C:\Users\Carol\AppData\Roaming\WeatherBug folder moved successfully.
C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WeatherBug folder moved successfully.
C:\Users\Carol\Desktop\WeatherBug.lnk moved successfully.
HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F0F12903-DE76-4DF7-BCDC-0A0689151189}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{364ea597-e728-4ce4-bb4a-ed846ef47970} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{364ea597-e728-4ce4-bb4a-ed846ef47970}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\MapsGalaxy Home Page Guard 64 bit deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
File Protocol\Handler\skype4com - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard\ not found.
Folder C:\Program Files (x86)\BrowsersafeguardO4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)\ not found.
No active process named BrowserSafeguard.exe was found!
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
C:\Program Files (x86)\AWS\WeatherBug\Local folder moved successfully.
C:\Program Files (x86)\AWS\WeatherBug folder moved successfully.
C:\Program Files (x86)\AWS folder moved successfully.
Invalid Switch: COLOR]
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Carol
->Temp folder emptied: 369013649 bytes
->Temporary Internet Files folder emptied: 12300476 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 97392952 bytes
->Flash cache emptied: 32354 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 70919 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42305994 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 497.00 mb


[EMPTYJAVA]

User: All Users

User: Carol
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Carol
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 08312013_170725

Files\Folders moved on Reboot...
C:\Users\Carol\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Carol\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...


Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.73
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton AntiVirus
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 21
Java version out of Date!
Adobe Reader 10.1.7 Adobe Reader out of Date!
Mozilla Firefox (Toolbar.)
Mozilla Thunderbird (17.0.8)
Google Chrome 29.0.1547.62
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Norton AntiVirus Engine 19.9.1.14 ccSvcHst.exe
Carol Desktop 20130830 malware scan logs 20130831 2\SecurityCheck.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 8%
````````````````````End of Log``````````````````````

***********************************************************************



Farbar Service Scanner Version: 28-08-2013
Ran by Carol (administrator) on 31-08-2013 at 17:24:12
Running from "C:\Users\Carol\Desktop\20130830 malware scan logs\20130831 2"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
IE proxy is enabled.
ProxyServer: http=127.0.0.1:49163;https=127.0.0.1:49163


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
I still see the BrowserSafeGuard ads listed in google searches, and the BSG icon in the task bar
Click to expand...
In what browser?

the following programs are still listed in the control panel
Click to expand...
Most likely some registry leftovers.
Download UnInstall Cleaner
Unzip downloaded file.
Double click on UIClean.exe to run the tool.
Click on leftover entry and click Delete button.

redtarget.gif
Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

- Foxit PDF Reader from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

redtarget.gif
1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.
 
The BSG ads appear in Chrome and IE 10, the only two browsers on the computer. And I installed Chrome well after all of the infections occurred. So it seems that BSG is operating from outside the browser.

Also, there is a BSG icon in the taskbar.

Clicking on the "BSG Ads" link (which appears next to the google result ads) takes me to this page: http://www.browsersafeguard.com/home/about

Is this a "legitimate program?" As I said before, I want to uninstall it, and would appreciate your advice on the best way to get rid of it.

Also, can you tell, based on the crap that was on my Grandma's computer, what she might have done to get it on there? I'd like to be able to give her some guidelines to prevent this from happening again.

She has a current, updated version of Norton Antivirus that did NOT prevent these infections. So, needless to say, I'm not feeling very happy about Norton right now. Are there maybe some settings in Norton that should be changed to prevent this type of malware from infecting a computer?
 
OK - here's the OTL log. It didn't create an extras log this time for some reason.

******************************************

OTL logfile created on: 9/1/2013 5:18:17 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carol\Desktop\20130830 malware scan logs\20130831
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.48 Gb Total Physical Memory | 2.24 Gb Available Physical Memory | 64.40% Memory free
6.95 Gb Paging File | 5.54 Gb Available in Paging File | 79.69% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 273.98 Gb Total Space | 219.50 Gb Free Space | 80.12% Space Free | Partition Type: NTFS
Drive D: | 19.95 Gb Total Space | 2.16 Gb Free Space | 10.83% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

Computer Name: CAROL-LAPTOP | User Name: Carol | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/08/31 14:35:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Carol\Desktop\20130830 malware scan logs\20130831\OTL.exe
PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (BrowserSafeguard) -- C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
PRC - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
PRC - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
PRC - [2012/08/07 08:01:46 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
PRC - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe
PRC - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe
PRC - [2011/10/07 22:10:48 | 000,169,528 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
PRC - [2011/09/28 18:42:14 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2011/08/19 17:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe


========== Modules (No Company Name) ==========

MOD - [2013/08/15 16:13:08 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\28ea347a952d20959ac6ae02d7457d39\System.Windows.Forms.ni.dll
MOD - [2013/08/15 16:12:50 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/08/15 10:48:54 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/08/15 10:48:45 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\8f7d83126a3cf283e5ac97f2d6d99f12\System.Configuration.ni.dll
MOD - [2013/08/15 10:48:43 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/07/10 17:15:44 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/09/28 22:12:18 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2011/09/28 09:19:38 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2011/05/27 15:06:16 | 000,301,568 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2013/08/21 17:38:34 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/08/07 17:32:52 | 000,117,656 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/07/30 16:41:32 | 000,346,696 | ---- | M] (Verizon) [Auto | Running] -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe -- (IHA_MessageCenter)
SRV - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/09/27 12:55:16 | 000,086,528 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe -- (tgsrvc_verizondm)
SRV - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe -- (sprtsvc_verizondm)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe -- (NAV)
SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) [Auto | Running] -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe -- (CrossLoopService)
SRV - [2011/06/28 21:12:08 | 002,413,056 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/07/21 07:50:26 | 000,814,080 | ---- | M] (GlavSoft LLC.) [On_Demand | Stopped] -- C:\Users\Carol\AppData\Local\CrossLoop\tvnserver.exe -- (tvnserver)
SRV - [2010/03/18 16:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/08 11:51:24 | 001,037,824 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/09/03 15:48:49 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/09/01 11:19:06 | 000,878,184 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)
DRV:64bit: - [2012/07/05 22:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/07/05 22:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/06/07 00:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ccsetx64.sys -- (ccSet_NAV)
DRV:64bit: - [2012/05/21 21:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/04/17 22:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/04/17 22:13:22 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symds64.sys -- (SymDS)
DRV:64bit: - [2012/04/17 21:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/15 01:45:36 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/10/15 01:45:36 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/09/28 22:52:48 | 010,210,304 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/09/28 21:34:54 | 000,317,952 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/08/18 08:44:46 | 000,053,376 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2011/06/17 07:08:26 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2011/06/17 07:08:24 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2011/06/09 22:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/05/30 20:03:34 | 000,338,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2011/05/27 15:06:16 | 000,528,384 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2011/03/30 18:46:46 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2011/01/27 01:35:26 | 000,425,064 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/07/28 12:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2010/02/18 12:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2013/08/29 11:02:33 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130831.007\ex64.sys -- (NAVEX15)
DRV - [2013/08/29 11:02:32 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130831.007\eng64.sys -- (NAVENG)
DRV - [2013/08/27 12:44:20 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2013/08/27 12:44:20 | 000,140,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/08/13 21:30:18 | 000,520,280 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSviA64.sys -- (IDSVia64)
DRV - [2013/05/31 12:58:18 | 001,393,240 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}: "URL" = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7GZGN_enUS499
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49156;https=127.0.0.1:49156


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.21.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\IPSFFPlgn\ [2012/11/25 15:16:48 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins

[2012/09/01 12:56:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Extensions
[2013/08/24 14:18:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions
[2013/08/24 14:18:45 | 000,000,000 | ---D | M] (Savepath Deals) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions\savepathdeals@savepathdeals.com

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:eek:mniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Java(TM) Platform SE 7 U21 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: MindSpark Toolbar Platform Plugin Stub (Enabled) = C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\NP39Stub.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Java Deployment Toolkit 7.0.210.11 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
CHR - Extension: HP Product Detection Plugin = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\aelbknmfcacjffmgnoaaonhgoghlmlkp\1.0.28.1_0\
CHR - Extension: Google Docs = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Chrome In-App Payments service = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.10_0\
CHR - Extension: Gmail = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2013/08/31 12:38:29 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [VERIZONDM] C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Main present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SoftwareSASGeneration = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://hp.digitalriver.com/DRHM/sto...sPage&SiteID=hpappli&Locale=en_US&keywords=%w
O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Find Software on HP Download Store (Microsoft Corporation)
O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O13 - gopher Prefix: missing
O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{728A1BCE-0DE1-47A3-82F4-19DFF59A9FB8}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7B1A2DE4-388C-43F4-8391-425410855288}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18:64bit: - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18 - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18 - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/09/01 17:08:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\7-Zip
[2013/09/01 17:08:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\7-Zip
[2013/08/31 20:44:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2013/08/31 17:07:25 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/08/31 16:53:51 | 000,000,000 | ---D | C] -- C:\Users\Carol\Documents\HP Printer Install Files
[2013/08/31 14:45:23 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/08/31 14:39:39 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/08/31 12:42:11 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/08/31 12:25:06 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/08/31 12:25:05 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/08/31 12:25:05 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/08/31 12:23:26 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/08/31 12:22:57 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/08/30 23:05:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/08/30 22:54:20 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\RK_Quarantine
[2013/08/30 13:05:22 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\20130830 malware scan logs
[2013/08/30 12:38:41 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Malwarebytes
[2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/08/30 12:38:27 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/08/30 12:38:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/08/30 11:55:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2013/08/29 21:24:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Vz In-Home Agent
[2013/08/24 14:06:33 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\Programs
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Browsersafeguard
[2013/08/22 11:38:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Verizon

========== Files - Modified Within 30 Days ==========

[2013/09/01 17:14:34 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/09/01 17:03:56 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/09/01 17:03:56 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/09/01 17:03:27 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/09/01 17:03:27 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/09/01 17:03:18 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/09/01 11:08:18 | 2800,803,840 | -HS- | M] () -- C:\hiberfil.sys
[2013/08/31 17:02:41 | 000,058,780 | ---- | M] () -- C:\Users\Carol\Desktop\HP Installation Error - Windows 7.hta
[2013/08/31 16:51:12 | 000,204,469 | ---- | M] () -- C:\Windows\hpwins26.dat
[2013/08/31 15:49:26 | 000,778,834 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/08/31 15:49:26 | 000,660,318 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/08/31 15:49:26 | 000,121,214 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/08/31 12:38:29 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/08/31 00:22:59 | 000,002,010 | -H-- | M] () -- C:\Users\Carol\Documents\Default.rdp
[2013/08/30 13:07:20 | 000,002,279 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/08/30 11:55:49 | 000,002,255 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/08/29 21:24:57 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
[2013/08/28 21:07:27 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForCarol.job
[2013/08/24 14:07:50 | 000,000,258 | RHS- | M] () -- C:\Users\Carol\ntuser.pol
[2013/08/07 17:32:56 | 000,002,110 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk

========== Files Created - No Company Name ==========

[2013/08/31 17:02:40 | 000,058,780 | ---- | C] () -- C:\Users\Carol\Desktop\HP Installation Error - Windows 7.hta
[2013/08/31 12:25:06 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/08/31 12:25:06 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/08/31 12:25:05 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/08/31 12:25:05 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/08/31 12:25:05 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/08/30 11:55:49 | 000,002,279 | ---- | C] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/08/30 11:55:49 | 000,002,255 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/08/29 21:24:57 | 000,001,117 | ---- | C] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
[2013/08/24 14:07:50 | 000,000,258 | RHS- | C] () -- C:\Users\Carol\ntuser.pol
[2012/09/03 12:57:36 | 000,205,371 | ---- | C] () -- C:\Windows\hpwins26.dat.temp
[2012/09/03 12:57:36 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat.temp
[2012/09/03 12:34:05 | 000,204,469 | ---- | C] () -- C:\Windows\hpwins26.dat
[2012/09/03 12:34:05 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat
[2012/03/24 04:26:20 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2012/03/24 04:23:54 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2012/03/24 04:19:34 | 000,773,050 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/09/28 09:49:36 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\OpenVideo.dll
[2011/09/06 15:34:28 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/04/19 19:20:22 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Dropbox
[2012/09/01 14:57:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\OpenOffice.org
[2012/08/31 20:30:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Synaptics
[2012/09/06 13:39:25 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\TechWizard
[2012/09/01 12:56:13 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Thunderbird
[2012/11/08 18:25:02 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



< End of report >
 
I notice from one of my earlier posts, this line in the JTL log:

Failed to delete: [Folder] "C:\Program Files (x86)\browsersafeguard"

And that folder does indeed still exist on the system, and there's an .exe in the folder called BrowserSafeguard
 
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code: 
:OTL
PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (BrowserSafeguard) -- C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)
[2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard


:Services

:Reg

:Files
C:\FRST
C:\Program Files (x86)\Browsersafeguard

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Let me know how things are.
 
After running the fix, I received this error message when trying to connect to the internet on both chrome and IE10:

**************************************************************
Unable to connect to the proxy server

A proxy server is a server that acts as an intermediary between your computer and other servers. Right now, your system is configured to use a proxy, but Google Chrome can't connect to it.
If you use a proxy server...
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect "Use a proxy server for your LAN".
Error code: ERR_PROXY_CONNECTION_FAILED
**************************************************************

I followed the instructions above, and now am able to browse in both browsers.

Here is the OTL log:

**************************************************************
All processes killed
========== OTL ==========
No active process named BrowserSafeguard.exe was found!
Registry value HKEY_USERS\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Run\\BrowserSafeguard deleted successfully.
C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe moved successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
C:\Program Files (x86)\Browsersafeguard folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Carol
->Temp folder emptied: 259475 bytes
->Temporary Internet Files folder emptied: 3409671 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 14278192 bytes
->Flash cache emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 41073 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 17.00 mb


[EMPTYJAVA]

User: All Users

User: Carol
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Carol
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 09022013_000926

Files\Folders moved on Reboot...
C:\Users\Carol\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Carol\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
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